With no advance notification that I'm aware of, T-Mobile has killed off their $1.50/day unlimited Web Day Pass which provided unlimited data for 24 hours (throttled after 30 MB). There is no grandfathering either, the pass is simply unavailable to anyone anymore. There are two new day plans which include data as well as unlimited voice and texts, but at $2 and $3 per day they are more expensive than the old Web Day Pass for users who only want data .
T-Mobile's much heralded new $30/month unlimited text and data with 100 minutes plan also went live today. Unfortunately, T-Mobile seems to have made it unnecessarily difficult and potentially expensive for existing customers to switch to. At least that was the story I got from four different T-Mobile customer care representatives I spoke to this morning.
According to the reps, the only way to get this new plan is by activating a new line of service with a new SIM, either online at www.t-mobile.com/PrepaidActivation or in a WalMart store. When activating online at www.t-mobile.com/PrepaidActivation you can use any T-Mobile prepaid activation kit, regardless if it's labeled for Pay As You Go or for Monthly 4G or comes bundled with a new handset.
There is no way for an existing customer to switch to this plan except by activating a new line.
In addition, if an account on the $30 unlimited text and data plan doesn't have at least $30 in it when the 30 day plan period ends the account will be converted to Pay As You Go with no way to switch back to the $30 plan! Sheesh,T-Mobile you really care about your loyal customers - NOT.
There were lots of other plan changes today at T-Mobile. Here's a breakdown of the other new plans.
There's a new $60/month plan with unlimited talk, text and data. The first 2 GB of data is at up to 4G speeds (in theory up to 41 Mbps but typically no more than 7 Mbps in tests using current phones). After 2GB data speeds are throttled to a maximum of approximately 120 Kbps (.12 Mbps).
There are three new Pay by the Day Plans:
- $1/day - unlimited text, 10¢/min voice and no data
- $2/day - unlimited text, unlimited voice and unlimited 2G (120 Kbps max speed) data
- $3/day - unlimited text, unlimited voice and unlimited data (first 200 MB at 4G speeds)
All the new plans are very competitive and should gain T-Mobile a lot of new customers. The $30/month unlimited data and text with 100 minutes plan is an especially good value for anyone who needs lots of data at a low price and is disciplined enough to always have $30 in the account at refill time. It would also make a great choice for international visitors who need data for a month or less.