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Prepaid Operator Profile: AT&T GoPhone

This is the first in Prepaid Phone News' planned series of comprehensive US prepaid mobile operator profiles. I will be posting new profiles frequently, starting with the best known carriers. Eventually these posts will cover all the major US mobile operators that offer prepaid plans as well as the MVNOs that offer a good value.

Overview: AT&Ticon is the largest US mobile operator with 116.6 million subscribers as of Q2, 2014 and 11.3M prepaid subscribers including Cricket and GoPhone.

Technology: GSM on the 850 and 1900 Mhz bands with  GPRS, Edge and HSPA+ data support. LTE data on bands 17 (700 Mhz), 5 (850 Mhz). 2 (1900 Mhz) and 4 (1700 Mhz).

Plans: GoPhone offers pay as you go, daily and monthly plans.

Name Monthly Price Voice Text/MMS Data Notes
25¢/Minute Plan $8.33 and up 1 10¢/min 20¢ domestic, 25¢ international or use package 2 Basic phones: 1¢ per 5KB ($2/MB) Data not available for smartphones
$2/Day Plan $2/day on days used, $8.33/month minimum 1, 3 unlimited unlimited domestic and international Basic phones: 1¢ per 5KB ($2/MB) 1¢ per 5 KB non-smartphones only.
100 MB/$1 Day Data pass OK for all phones
Monthly Plan $30 6 unlimited unlimited domestic and international 1¢ per 5KB ($2/MB) or
100 MB for $5
250 MB for $5 add-on
Monthly Plan $45 6 unlimited unlimited domestic and international unlimited, 4 GB High Speed, Add 1 GB for $10 Unused data rolls over. Plan data is used before rollover data and rollover data expires after 30 days
Monthly Plan $60 6 unlimited including to Mexico unlimited domestic and international unlimited, 8 GB High Speed, Add 1 GB for $10 or 3 GB for $20 Unlimited calls to Mexico and Canada. Unlimited voice and messaging and 4 GB of high speed data roaming in Mexico and Canada.
Unused data rolls over. Plan data is used before rollover data and rollover data expires after 30 days
1 $8.33 is the minimum monthly cost which is by using a $25 top up every 90 days. State and local sales taxes and an E911 fee of up to 9% is charged in some cities and states.
2 Available Domestic Messaging packages: 200 messages $4.99/month, 1000 messages $9.99/month, Unlimited $19.99/month
3 $2/day is charged only on days the phone is used to make or receive a voice call (including a call to voice mailbox), send a text or use IM.
4 A $25/month international roaming data add-on is available with the $55 plan only. It adds 1 GB of data roaming in Mexico and Canada
5 $45, $55 and $60 plans include unlimited data throttled to 128 Kbps for the rest of the plan month after the high speed allowance is used up
6 $5/month credit available for using auto pay on $30 and higher plans. State and local sales taxes and an E911 fee of up to 9% is charged in some cities and states.

Multi-line discounts: Effective 8/19/2016, the following discounts are available for customers who have two or more lines of service under the same account:

  • The second line gets $5 off
  • The third line gets $10 off for a total discount of $15 for 3 lines
  • The fourth line gets $15 off for a total discount of $30 for 4 lines
  • The fifth line gets $20 off for a total discount of $50 for 5 lines


The first line of a multi-line account is also eligible for a $5 auto-pay discount, bringing the total discount to $55 for five lines.

Changing rate plans: You can change your AT&T prepaid plan once for free. AT&T's terms say that there "may" be is a $10 charge for subsequent changes. I've never heard of anyone being charged for a change.

Data and Messaging Feature Packages
Messaging Packages
Price Messages
$4.99 200
$9.99 1000
$19.99 unlimited
Packages expire after 30 days. If you add another package before expiration, the unused data or messages roll over. Rollover continues indefinitely provided you add a new package before expiration. On the $40 and $60 monthly plans, the included 200 MB or 2 GB data doesn't rollover and data added with a feature package is used before included data.

Rollover Data
Unused data on the $45 and $60 plans rolls over to the next month when the plan renews. However, plan data is used before rollover data and rollover data expires after 30 days. That means that unless your data usage alternates from low one month to high the next you are unlikely to be able to use much of your rollover data. 

Domestic Roaming GoPhone plans now include some off network voice and text roaming, primarily in the states of Wyoming, Nebraska and northwestern Colorado. See the GoPhone coverage map for details.

International Calling:  $60 plan includes unlimited calls to Mexico and Canada including to mobile phones. For other international calls, AT&T prices (full list) are quite high. Calls to the UK and most Western European countries cost $0.49 per minute (pay as you go users pay 10¢/minute more), for India, Australia and Japan the surcharge is $1.09/min.

International Add-on packages:

  • $5/month International Long Distance package can be added to any plan including the 25¢/minute and $2/day plans. It provides 250 minutes of calling to cell phones and landlines in Canada, India, China and several other countries and to landlines in over 50 countries (list of countries).
  • $10/month Mexico Long Distance Plus package can be added to $45 and $60 monthly plans only. It includes 1000 minutes of calling to cell phones and landlines in Mexico, Canada, India, China and several other countries and to landlines in over 50 countries  (list of countries).
  • $15/month East Asia/India package can be added to the 45 and $60 monthly plans only. It includes unlimited calls to landlines and mobile phones in China, India, Hong Kong, Singapore & South Korea and  reduced rates to 30 other countries (list) in East Asia. 
  • $15/month Latin America/Caribbean package can be added to the 45 and $60 monthly plans only. It provides lower per minute rates to 45 Caribbean and Latin American countries (list).
International SMS Unlimited SMS to 100 countries (list) are included with the monthly and daily plans. On the 10¢ per minute pay as you go plan, international texts are 25¢ each to send. Surprisingly the International Long Distance Feature Package does not include any free or reduced price international text messaging for pay as you go users.

International Roaming: GoPhone roams in Mexico and Canada.

The $60 Monthly Plan includes unlimited voice and messaging and 4 GB of high speed data while roaming in Mexico and Canada.

On other plans calls are 25¢ per minute in Mexico, 39¢ in Canada and 99¢ in the Gulf of Mexico (oil drilling rigs, etc). In both countries and the Gulf of Mexico texts are 25¢ to send and 20¢ to receive, MMS are $1.30 to send and 25¢ to receive. Roaming data is only available with the the $60 plan and only in Mexico and Canada.

Taxes and Fees:  AT&T adds applicable state and local sales taxes as well as e911 charges in many (list) states to online airtime purchases and auto payments.

Coverage: AT&T has the second largest coverage footprint of all USA prepaid operators (after TracFone/Net10). AT&T's interactive GoPhone coverage map is quite accurate and lets you zoom in to see block by block coverage.

Devices: GoPhone offers a good selection of phones including Android models. Bring your on device (BYOD) is supported and any AT&T or unlocked GSM phone with the 850/1900 frequencies can be used including iPhones and LTE devices. It's no longer necessary to modify the APN settings on iPhones and AT&T 4G devices, data works "out of the box" with the default "phone" APN.

You can use a BlackBerry, however  BlackBerry Internet Server (BIS) is not available so BlackBerry Mail and Messenger will not work.

Hotspot and tethering: allowed on $45 and $60 smartphone plans.

How to Buy: AT&T phones are available from AT&T stores, "big box" retailers like Target, Best Buy and Costco and online.  Basic models can be purchased at supermarkets, convenience stores and chain drugstores.

SIMs, including micro-SIMs, can be bought at AT&T stores and from amazon.com and other online merchants.  AT&T stores charge $20 for a SIM but will often provide it for free if you buy a top up at the same time.

How to Activate: Activate online at wireless.att.com/activations/ or by calling 611 from the wireless phone or 1-877-426-0525 from another phone. If you have trouble activating an iPhone or any other device, do an online activation and enter 15 zeros for the MEID.

Payment Options: PIN cards or codes are available at AT&T stores, most convenience stores, supermarkets, chain drugstores and big box retailers like Target. PINs can be purchased at a discount from callingmart.com and other online retailers. Refill cards and PINs are available in the following denominations.

Auto Refill: Set up auto refill using a credit or debit card or an e-check at www.att.com/mygophone or by calling 611 from their GoPhone or 800-901-9878 from any phone. There's a $5 per month discount for for using auto refill for customers on $30/month and higher plans. AT&T will issue a $5 credit to the user's account after each successful auto payment.

Price Expiration
$15 30 days
$25 90 days
$50 90 days
$75 90 days
$100 365 days
Unused plan balances roll over if a top up is made before the expiration date.

For example, if you start with a $25 top up and only use $20 for calls, texts and feature packages, and add another $25 top-up on the 89th day the $5 balance will roll over. giving you a $30 balance to us over the next 90 days. Rollover continues indefinitely as long as you top up before expiration.

Account Expiration and Cancellation: Funds added to a GoPhone account expire 30 days, 90 days or 365 days after they are added as shown in the table above. Renewing a monthly plan from the balance does not extend the account expiration date.

60 days after all funds in the account expire, the account is cancelled, the phone number is lost and the SIM is invalidated and can no longer be re-activated.

You can top up a GoPhone account with a PIN or a credit or debit card at paygonline.com or by calling 611 on the phone or 1-800-901-9878 from another phone. You can also add a PIN by dialing *888*<PIN number># (i.e. *888*1234567891234#) and then pressing the "call" button.

Account Management: You can check your cash balance, available messages and data, change rate plans, view call records and add feature packages at  paygonline.com. or by calling 611 from the phone or 1-800-901-9878 from another phone.

Usage Notifications: On the GoPhone 10¢/minute plan usage notifications are enabled by default. After every call, text message or data session a popup message is generated showing the amount deducted. Many users find these messages annoying. They can be disabled by logging into paygonline.com unchecking "End of call notifications".

Call Forwarding, Call Waiting and 3-Way Calling

To forward all calls to another number: Press *21*, the 10-digit number to which you wish to forward your calls, and # and SEND. For example: *21*1234567890# SEND, forwards your calls to the phone number 123-456-7890.  You will receive a confirmation message. Unless you are on an unlimited plan, you will be charged for forwarded calls.
To cancel call forwarding: Press #21# SEND. You will receive a confirmation message.

To forward unanswered calls only (conditional call forwarding): Press *004* followed by the number you want calls forwarded to and # and SEND (*004*-123-456-7890# SEND) and wait for a confirmation tone or message. Unless you are on an unlimited plan, you will be charged for forwarded calls.
To cancel conditional call forwarding: Press #004# SEND and wait for a confirmation tone or message.

Call waiting:  Call waiting is enabled by default. It lets you place one call on hold while you take another call. When you are on a call and have another incoming call, you will hear a short tone. You'll have approximately 30 seconds to answer before the second caller hears a standard message or is forwarded to voicemail. You will be cha&nbsp;rged for both calls.

To answer Call Waiting: To put the first call on hold, press "SEND." You'll automatically be connected with the second call. To return to the first call, press "SEND" again. To switch between the two calls, press "SEND."

3-Way Calling: Lets you create a conference call between yourself and two other people. You will be charged for both calls if you are not on an unlimited plan.
  • While on the first call, dial the 10-digit number of the second person and press "SEND." The first person is automatically put on hold while the call is made.
  • When the 2nd person answers, press "SEND" to create the conference call.
AT&T Go Phone "Secret" Codes:
All are free to use
*777# - to display current balance and plan expiration date
*777*1# - check night and weekends balance
*777*2# - to display your messaging balance
*777*3# - to display your data balance
*#62# - to display your alternate voice mail access number
*888*Refill PIN# -topup your account (English)
*999*Refill PIN# topup your account (Spanish)

Free information services calls
211 - community information and referral services
311 - non-emergency police number
511 - highway and traveler advisories
611 - AT&T customer care
711 - Telecommunications Relay Service (TRS) for the hearing and speech impaired
911 - Emergency services

AT&T data settings:
APN - Phone  (no user id, password or proxy needed)
MMSC:  mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS Port: 80
MCC: 310
MNC: 410
Authentication type: Not set
APN type: default,mms,supl,hipri

Customer Service:
Phone support: M-F: 7 AM - 10 PM local time, S-S: 9 AM - 7 PM local time.
800-901-9878 is the GoPhone support number. It's good for automated account management but it seems to be almost impossible to reach a human at this number. Instead, dial the postpaid support number: 800-331-0500 and press 0 at every prompt to get a human. Postpaid support can help with many issues and will transfer you to prepaid support if necessary.

Phone Sales and General Information Web Site: att.com/shop/wireless/gophone.htmlicon.

AT&T Pros: coverage, strong retail presence, BYOD, hotspot allowed. Support for call forwarding, call waiting and 3-way calling. Online call records.

AT&T Cons: Exorbitant PayGo pricing, no BIS support, monthly "911" fee, smartphone data not available on pay as you go.

Updated 10-Nov-2016: More data on $45 and $60 plans.

108 comments:

Comment Page :
  1. Are iPhones allowed on the pay as you go per minute GoPhone plan? what about blackberrys?

    ReplyDelete
    Replies
    1. They are allowed. AT&T will tell you that data won't work, only voice and texting.

      To get iPhone data working go to unlockit.co.nz/mobilesettings/ with the iPhone browser using WiFi, choose "AT&T" and follow the instructions. You will also need to be on the $65 plan or the $25 or $50 plans with an added data package.

      With BlackBerrys, BlackBerry Internet Server (BIS) is not available so BlackBerry Mail and Messenger will not work. It's possible, but not easy, to get data working with some 3rd party apps like Opera Mini by manually loading the appropriate service books.

      Delete
  2. How does GoPhone coverage compare to ATT postpaid and ATT MVNOS?

    ReplyDelete
    Replies
    1. GoPhone coverage is less than postpaid. You can see the differnce on the AT&T coverage map by clicking the GoPhone and Voice links.

      Delete
  3. Hi Yeswap,
    I do not want to use data, only voice and text. So just to confirm, AT&T will not kick me off or force me to have a data plan if I use an iPhone on their Gophone service, right?

    ReplyDelete
    Replies
    1. That's correct. A data plan is not required with Gophone.

      Delete
  4. I receieved a text message from AT&T that I need a new phone and sim card by 1/31/13 to continue service. Do you know what this is about?

    Thank you in advance.

    ReplyDelete
    Replies
    1. Do you have a 2G phone? AT&T is shutting down 2G service in some areas requiring everyone to have a 3G phone. Did they offer you a free phone?

      Delete
  5. I might have a 2G phone. How would I know for certain?

    Yes, the message says to stop by an AT&T store for a new sim card and phone.

    Also, do you know what they are offering?

    Thanks again.

    ReplyDelete
  6. Let me clarify my previous comment. Yes, they did mention the new phone would be free.

    ReplyDelete
    Replies
    1. Thanks, I knew they were doing that for postpaid users in the effected areas, nice to hear they are for prepaid too.

      Delete
  7. Thanks Yeswap, any idea what is being offered as a replacement for prepaid users?

    ReplyDelete
    Replies
    1. I don't. An acquaintance on postpaid using a really low end flip phone was offered her choice of three mid range feature phones

      Delete
  8. Gotcha. Thanks again. Incidentally I couldn't help but notice cricket wireless does not have a profile on your site. Why is that?

    ReplyDelete
    Replies
    1. I just haven't gotten around to writing a Cricket profile yet :). It's on my to-do list.

      Delete
  9. I noticed Net10 is also missing. Anyhow, you have a great site. Just found it yesterday.

    ReplyDelete
    Replies
    1. New players on the verizon network "Talk For Good" is also missing. They are very, very new. Some interesting pay-as-you-go plans with BYOD.
      http://www.talkforgood.com/talkforgood-plans/

      Delete
    2. I saw that. 6¢/MB data on pay as you go is nice. I'm not so sure about the $6 monthly fee though. I wish I knew more about the company. I'm not sure they are actually live yet. The "buy now" links on the plans page takes you back to the home page with no way to actually activate a phone.

      Delete
  10. Yeswap, is there any reason why an unused 3G sim card which came with a replacement phone cannot be used with existing service? Thank you.

    ReplyDelete
    Replies
    1. Any never activated AT&T SIM can be activated on a new or existing prepaid or postpaid account.

      Delete
  11. So the sim which comes in a GoPhone does not have a # already pre-assigned to it and therefore can have another existing # transferred to it?

    ReplyDelete
  12. Okay, thanks a bunch!

    ReplyDelete
  13. I ask because a rep at a non-corporate store seemed to feel it may not be able to be used but he's willing to scan it and try if I bring it there.

    ReplyDelete
  14. Dear Yeswap,

    I'm considering buying an AT&T F160 phone. (AKA the ZTE F160.)

    A criticism I keep reading about the phone is it doesn't have speed-dialing. I know what speed-dialing means on a land-line phone but in terms of a cell phone what does the mean exactly?

    Thank you.

    ReplyDelete
    Replies
    1. With speed dialing you can program each number key so that when hold it down for a second or two it dials a specific contact.

      Delete
  15. Oh okay, I thought it might mean the calls (incoming or outgoing) are not stored in a list when they are made or received. Therefore each and every time you want to make a call you have to go to your "contacts" directory.

    Thank you for the clarification.

    ReplyDelete
  16. Yeswap, I just read the following above "Warning: SIMs labeled as for GoPhone and SIMs bundled with GoPhone devices are SIM locked to the first device they are used in for 6 months."

    If you scroll up you'll see on 10/24 I asked you about a 3G GoPhone sim. I rec'd an email from AT&T telling me I need to upgrade my then current 2G sim to a 3G sim. For convenience sake I went to a non-corporate store with this 3G sim from a phone I purchased in January 2011 and they activated it for me. So now my phone is currently a 2G phone with a 3G sim.

    Based on the quote above what you are saying is when I acquire a 3G by 1/31/13 I CANNOT just take my current 3G sim out and put it in another phone.

    Am I understanding you correctly and is this the case?

    ReplyDelete
  17. If the SIM has a Go Phone logo on it then it is very likely locked to the phone for six months. If this is the case you can get the SIM unlocked at an AT&T store. I've also recently seen reports that Go Phone customer service can unlock Go Phone SIMs remotely if you call them.

    ReplyDelete
  18. Thank you. I guess an easy way to tell would be to just pop the sim into another AT&T or unlocked phone.

    Is this a new development? I ask because this sim was manufactured nearly if not over 2 years ago. I don't know if that makes a difference.

    ReplyDelete
    Replies
    1. Yes, putting the SIM in another phone would tell you if the SIM was locked.

      The Go Phone SIM locking isn't new, it's been the case for at least 5 years.

      Delete
  19. Hello, I was wondering if a phone which is advertised as a "3G" phone mean both data and calls are 3G or can it be one and not the other?

    Thank you.

    ReplyDelete
    Replies
    1. 3G refers to data speed capabilities. Nothing to do with calls

      Delete
    2. Voice calls will use a 3G connection if one is available. There's no advantage to the user, but the carriers like it because voice over 3G uses less bandwidth than 2G voice.

      Delete
  20. Yeswap, I noticed that ATT has the option to block text messages from all phone numbers to avoid getting charged. When that feature is in place, do senders get an error, are they told that I cannot receive messages? Or do they not receive any messages at all? If prepaid does not have the option for senders to receive an error message, will switching to postpaid allow for that? I want senders to see the error message so that they don't think i'm ignoring them.

    THanks.

    ReplyDelete
    Replies
    1. Sorry, I don't know what happens when someone sends a text to a user who has disabled receiving texts. You could try asking AT&T support or perhaps someone who has used that feature will chime in.

      Delete
  21. Yeswap, does callingmart.com charge sales tax? Thank you.

    ReplyDelete
    Replies
    1. Only if you are in Florida where they are based.

      Delete
  22. Yeswap, since they do not charge sales tax outside of Florida I have a follow-up question:

    I currently have at&t's $50/mo. unltd plan and it's charged to a c.c. w/the applicable sales tax. If i was to call at&t customer service and ask them to stop the monthly automatic charges and use callingmart instead to recharge n save some money would I have to recharge on the exact day I'd normally recharge using a c.c. or risk being shut off?

    And if I recharge a day or two in advance do I lose days from the previous recharge?

    I hope this is making sense.

    ReplyDelete
    Replies
    1. When you add a refill PIN it creates a cash balance in your account. The monthly plan will auto renew out of the cash balance on the plan renewal date.

      Delete
  23. So if I understand you properly it seems you are saying renewing in advance does not affect your service and one does not lose any time from their previous payment. If I am wrong please correct me.

    I'll share this with you. I was recently in a verizon store inquiring about their prepaid, $50/mo service. I was told it could not be autocharged to a c.c. AND if you renew early your 30 days begin at that point. Therefore if one renews on day 28 they lose days 29 and 30 from their previous payment.

    ReplyDelete
    Replies
    1. When you add a $50 PIN you aren't "renewing" anything. You are adding cash to your account balance. The balance can be used for buying ringtones and games, making SMS charitable donations and paying for international calls. If on your plan expiration date you have at least $50 in your account balance the plan will be renewed using it.

      The Verizon salesman was misinformed. Verizon monthly plans work the same way as AT&T's and auto pay using a credit card is supported.

      Delete
  24. My bad, when I said "renewing" I meant purchasing the flat-rate $50 service for another month.

    Was the salesman also mistaken when he told me if you add $50 on day 28 you would lose day 29 and 30? (Sounds like he was.)

    ReplyDelete
    Replies
    1. You really aren't purchasing a plan month either you are just adding cash to your balance. If you are enrolled in a monthly plan it will renew itself automatically from the balance if it's sufficient.

      The Verizon salesman was wrong on all counts, Verizon monthly plans don't renew themselves prematurely just because the funds are available.

      Delete
  25. Considering he was wrong on three counts I can't help but wonder if he gave me wrong info on purpose for commission purposes.

    He tried to turn me onto a $30 post-paid plan. His salesmanship was horrible. He told me "after taxes and fees it will be between $45-$50/mo." I asked "Are you saying the fees total 50% of the monthly rate?" and he said yes. That may be wrong too. I don't know. In hindsight the whole thing is comical.

    ReplyDelete
  26. Yeswap,

    My current phone notifies me that I have a new email in my yahoo email box when a new email is present. It doesn't automatically open that email up and show it to me, it just tells me when I have a new email.

    If in a phone's specs it's listed as not having an email client is this feature not present? Thank you.

    ReplyDelete
    Replies
    1. Every phone I've used that had email notifications also had an email client.

      Delete
  27. Are you saying that no email client means there is no notification? (Sorry, I don't know too much cell phone lingo.)

    ReplyDelete
    Replies
    1. No, but you said your were getting notified of emails so it's very likely that your phone has an email client.

      What kind of phone is this and what exactly are you trying to do?

      Delete
  28. Yeswap, I think you misunderstood the my original post or perhaps it wasn't clear.

    In short if in a given phone's specs it's listed as not having an email client does this mean the user is not notified when an email arrives in say their yahoo email box.

    To be a little more specific I'm referring to this basic Alcatel phone:

    http://www.att.com/shop/wireless/devices/alcatel/510a-prepaid.html#fbid=b7oBASv6hBE

    Here are more specs on the phone:

    http://developer.att.com/developer/device_detailSpec.jsp?id=10700041#

    http://www.phonescoop.com/phones/phone.php?p=3854

    http://www.phonearena.com/phones/Alcatel-OT510A_id7532/fullspecs

    Thank you in advance.

    ReplyDelete
    Replies
    1. The Alcatel 510a doesn't come with an email client and none can be installed.

      An email client isn't very common on non-smartphones. If there is one it will probably be mentioned in the specs. Non-smartphones rarely notify you of new mail, you have to launch the app and manually check for email.

      Smartphone operating systems like iOS(iPhone), Android, Windows Phone, Symbian, WebOS, BlackBerry all come with an email client and will notify you of new email. Because it's a feature of the core OS it's often not mentioned in the specs.

      Delete
  29. Yeswap, thank you for all the info but (and I don't want to sound ungrateful) you're not answering my question.

    My question is would this phone notify the user of new email? Or put another way does having an email client equal getting these notifications? Or, is the email client responsible for delivering email notifications?

    Incidentally, my current phone, which was is a $15 (new from Best Buy) Nokia phone does have an email client and I do get notified of new email.

    In any case I look forward to your reply.

    Thanks again.

    ReplyDelete
    Replies
    1. No email notifications on the Alcatel.

      An email email client is needed for notifications. but not all email clients provide them

      Delete
  30. Okay, great, thank you. I didn't want to buy the phone only to have to return it for this reason. You've been a big help.

    ReplyDelete
  31. FYI: Received new text message today from AT&T:

    "AT&T Free Msg: As of 4/10/2013 - In order to purchase features packages GoPhone customers will be required to have an active monthly rate plan. Please ensure your rate plan is active when purchasing a feature package."

    ReplyDelete
    Replies
    1. A monthly plan is already required to purchase data packages. I guess this probably means text messaging packages will require a monthly plan too. Do you have a messaging plan and a pay as you go account?

      Delete
  32. I just recently activated my blackberry 9810 with a gophone sim. I have not added the rate plan yet. I was wondering if I will be able to send and receive picture mail. I have seen some post where it is possible and others where it is not.

    ReplyDelete
  33. The price of the GoPhone international calling add-on is now $5/month, not $10/month.
    There is now another $10/month plan, available with $60 Monthly and $50 Monthly plans, Mexico Plus: 1,000 minutes of calling per month from the U.S. to Mexico mobile and landlines, plus calls to landlines in over 50 countries. Calls to mobile phones in Canada, China, India, and other countries are also included.

    ReplyDelete
  34. Hi Dennis.
    I do not like the standard greeting of my current cell phone carrier. I prefer the "Your call has been forwarded to an automated voice messaging system" of AT&T. I checked and I know that my carrier supports conditional call forwarding for my plan. I also figured out the voicemail number for AT&T in the bay area. Is it possible for me to use conditonal call forwarding and set up my phone to have the AT&T standard greeting that says "Your call has been forwarded..."? Thanks in advanced

    ReplyDelete
    Replies
    1. Just set up a custom voicemail message that says anything you want.
      Hire a woman or man with a really nice voice if you want something special.

      Delete
  35. AT&T follows Tmobile with no-contract option, 20-month phone financing:
    http://online.wsj.com/article/SB10001424127887324348504578608663708960382.html

    ReplyDelete
  36. AT&T prepaid subscriber Q1 2015 : added 98,000 subscribers, primarily due to continued smartphone growth in its Cricket brand.

    ReplyDelete
  37. New AT&T GoPhone SIM Card Kit @ Walmart Stores - $9.98 (Standard aka Mini, Micro, and Nano) - Adapter(s) Style
    http://www.walmart.com/ip/AT-T-GoPhone-4FF-Micro-SIM-Starter-Kit-Plus-2FF-3FF-Adapter/44938608

    ReplyDelete
  38. The AT&T WinWithGo Sweepstakes https://winwithgo.att.com/

    ReplyDelete
  39. GoPhone $5 Auto Refill Credit on $45 & Higher Plans http://www.att.com/shop/wireless/gophone-refill-bonus.html?source=IC93x7dlp130n104U&wtExtndSource=GoPhoneLocal2#legal

    ReplyDelete
  40. Hi Yeswap. Do you know if gophone still offers the 25/month plan for 250 minutes and unlimited text?

    ReplyDelete
  41. Hi dennnis!
    if i have an iphone and I want to use it on the pay as you go gophone plan, would I be able to have working iMessage? Would iMessages count toward my 1000 limit? I am planning on doing the 1000 texts for 10 dollars and 10 cents a minute plan. Also do you happen to know if incoming texts count towards the 1000, or is it just outgoing? thanks a bunch!

    ReplyDelete
    Replies
    1. AT&T is an Apple partner so iPhone MMS and iMessage work fine on goPhone.

      When WiFi is available, iMessages are sent using WiFi to Apple users and with MMS or SMS to non Apple users. Cellular data is not available to smartphone users on the 10¢/minute plan so all iMessages would be sent as SMS or MMS when not connected to WiFi.

      So iMessages to Apple users would not count against your 1000 message limit but ones to non-Aplle users would.

      Incoming and outgong texts both count against the 1000 message limit.

      Delete
  42. New AT&T GoPhone: Asus ZenFone 2E available today at Target & Walmart Stores, AT&T Stores July 24th, BestBuy August 2nd - $119.99

    ReplyDelete
  43. Att just upgraded me to 5.1gb of data on $60 plan!!!!

    ReplyDelete
  44. So, on the $2/day pay as you go unlimited plan, I can get basically just buy 100mb/day add-on passes for $1 without ever having to buying a $2 unl t&t pass, right? Plus incoming texts are all free too? Just trying to seeing if this is comparable to the old Walmart hotspot special on T-Mobile for $35/3.5gb for two months. And this plan could be set for anywhere from 30 to 365 days depending on which price top-up I buy?

    ReplyDelete
    Replies
    1. The way the $2/day plan works is:

      You don't buy the $2 unlimited t&T pass. Any day you make or answer a call or sent a text you will automatically be charged $2. Incoming texts don't trigger the $2 charge so they are free.

      If you want data you do need to buy a data pass at paygonline.com or by calling 611. The data pass doesn't auto renew, you have to buy a new one as needed when you use up the 200 MB or the pass expires. That makes it rather inconvenient as a substitute for a monthly plan. It's best suited for people who only need data occasionally such as travelers who need data for a short time in areas where their main carrier doesn't provide service.

      Delete
  45. GoPhone and other AT&T network customers using old 2G-only phones have 10 months left to unlock or replace them if they want to continue to use mobile data. AT&T shuts the 2G EDGE network around Jan 1, 2017.
    2G customers with unlocked phones can move to T-Mobile or a regional carrier that roams on T-Mobile, or they can upgrade their phone. T-Mobile has said they will keep their 2G network up through the end of 2020 (with less bandwidth).
    T-Mobile postpaid, prepaid and MVNO customers who have 2G data roaming on AT&T could also be affected. It's not clear whether T-Mobile will renegotiate roaming agreements to upgrade data service, so many current customers may want to upgrade to a phone that supports Band 12 to retain as much data coverage as possible if they stay with T-Mobile.

    ReplyDelete
    Replies
    1. So, will att 2g voice still work after 1/1/17?

      Delete
  46. Does go phone still have the second largest coverage of all prepaid carriers? Who had the best nation wide coverage out of all carriers?

    ReplyDelete
    Replies
    1. "Who had the best nation wide coverage out of all carriers?"

      Selectel, which has included Verizon postpaid (the most extensive US network)

      "Does go phone still have the second largest coverage of all prepaid carriers?"

      A lot of this is easy to figure out. This is a head scratcher. Go Phone has AT&T prepaid (no roaming).

      Verizon and AT&T are close in size. I do not know of Verizon prepaid is still larger than AT&T prepaid.

      Delete
    2. I was curious because I think I read in the article that Tracfone has the largest coverage with go phone second.
      I didn't know selectel actually has the best coverage of all prepaid MVNO's

      Delete
    3. Tracfone used to have good roaming coverage with the old phones but their Android phones don't roam.

      Delete
    4. Tracfone has the coverage of the network your Tracfone coverage is running on, they use AT&T OR Verizon OR T-Mobile so it depends which carrier network your Tracfone "service" is on.

      Tracfone is just a MVNO, they resell mobile coverage and does not have tower infrastructure, they don't have their own "coverage". You don't get coverage on multiple networks with them, you choose one, AFAIK it is all pre-paid coverage with no roaming or expensive roaming if available but this may vary depending which network you are on.

      So, no, Tracfone is just a MVNO like many others except that you should know that they are owned by America Movil and a little searching around this site and others will reveal myriad complaints and comments re their poor to non-existent customer "service". It is obvious they don't value their customers at all. There is an article on this site re how many hundreds of thousands of customers they have been loosing each quarter.

      My (and many others) advice is do yourself a favor and do NOT do business with any America Movil brand. Your life will be better for it.

      Delete
    5. TracFone, Straight Talk and Net10 feature phones have extensive voice and text roaming. Their smartphones do not roam.

      Delete
  47. Dennis has a decent article re Tracfone. Be aware that PagePlus is also a Movil brand, there are a few others in the USA also.
    http://www.prepaidphonenews.com/2012/01/prepaid-operator-profile-tracfone.html

    ReplyDelete
  48. Comprehensive (I believe) list of Movil "brands" in the USA & Puerto Rico.

    TracFone
    Total Wireless
    Telcel America
    Straight Talk
    Simple Mobile
    Page Plus
    NET10
    Claro(PR)

    ReplyDelete
  49. Tracfone and other Carlos Slim brands may sometimes appear cheaper BUT if you ever have a service/billing issue and you value your time at more than $0/hr. suddenly they are more expensive and chances are your issue will remain unresolved or resolution will be very unsatisfactory for the customer.

    They may appear cheaper but in the end they will rip you off for money/service or you will leave in disgust (leaving "money on the table") so in the end you are out more money than if you went with another MVNO or even one of the majors.

    You have been warned.

    ReplyDelete
  50. You can walk into most AT&T stores and get help for a Go Phone so that makes it a good choice for people who need that level of customer service.

    ReplyDelete
  51. I wasn't interested in Tracfone companies at all. I was asking specifically about Gophone because I think their coverage is exactly right for me. I would go with Selectel wireless but I just don't like the hard cap and the 5Mbps throttle from Verizon although their nationwide coverage makes them very attractive. I'm in a dilemma because I currently have Verizon iPhone 6plus and have service with T-Mobile but unfortunately my phone lacks band 12 and I don't get service in buildings where I work.
    I have been looking into Gophone and Selectel and I am gearing towards Gophone. I like the fact that it is an apple partner so I don't have to mess with APN and MMS settings. The only thing is that I' probably won't use all 3GB data with the 45 dollar plan. My average usage is 500MB max but at least I can tether with Gophone right?
    Again thank you so much for all your assistance, you guys are awesome!

    ReplyDelete
  52. AT&T's illegal schemes violate net neutrality. Be very careful if you do business with criminals.

    ReplyDelete
    Replies
    1. All four national operators violate net neutrality. Who are you going to choose?
      The real issue is that the FCC isn't enforcing its net neutrality rules so the operators are ignoring them.

      FCC rules aren't laws. The FCC can fine an operator and possibly even shut them down for violating its rules but they can't have operator's executives arrested because no laws have been broken.

      Delete
    2. True. True. There are dozens of comments bashing T-Mobile for BingeOn, even on posts that aren't about BingeOn. I have to wonder what carriers those people use instead, as you point out. All four are guilty. Maybe the turfed outrage about BingeOn isn't really about Net Neutrality, considering those casting stones are not without sin either.

      Dennis Bournique says "All four national operators violate net neutrality."

      Delete
  53. Back when I started using a cellphone when the Nokia 6100 came out, I used AT&T. I have never had an issue with either their network or their customer service. I then moved over to Verizon and that is when the headaches started.

    ReplyDelete
    Replies
    1. Now I'm curious why you switched if everything was so great.

      Delete
    2. My workplace at the time used Verizon as the official carrier so my personal line wasn't needed anymore since the work phone would allow me to use it for personal purposes. I worked for that company for 10 years.

      Delete
  54. Hi Yeswap

    just got the $30 GOPhone plan and it seems like i can't get the 1¢ per 5 KB non smartphone according to the CSR I also don't see it on their Website can you please advice

    ReplyDelete
    Replies
    1. Pay-Per-Use 1¢ /5 KB for Basic/Msg Phones is ONLY AVAILABLE on the GoPhone $2 Daily Plan. Always check the service providers website first for confirmation.

      Delete
    2. In addition, it is available on the 25 ¢ a Minute GoPhone Plan

      Delete
    3. It looks like AT&T has removed pay per use non-smartphone data from the $30 plan. I'll update the post.

      Delete
  55. It was stated in a previous post that AT&T will close down their 2G network by January 1, 2017. As I understand, this will concern more than just the old 2G-only phones. I think that only VoLTE enabled phones will support voice service on the AT&T network. At the moment, AT&T GoPhone probably is not supporting VoLTE?

    Could you comment on the situation as of January 1, 2017. Which (international) BYOD devices might then work on the AT&T GoPhone network?

    ReplyDelete
    Replies
    1. No, LTE won't be required on AT&T at the end of the year. Their network will continue to support the 3G protocols (UMTS, WCDMA, HSPA.)

      Maybe you are thinking of Verizon which recently stated LTE will be required at the end of 2019.

      Delete
    2. > Which (international) BYOD devices might then work on the AT&T GoPhone network?

      Ones which support the 3G protocols on 850 or 1900 MHz. My area uses 850 MHz from what I can tell.

      Use a site such as willmyphonework.net to check a specific model of phone and network for compatibility.

      Delete
    3. RL, Thanks for for your comments. I own a Sony Sony Xperia Z Ultra LTE C6833. This smartphone supports all AT&T GoPhone 3 G networks. On LTE, my Smartphone does not support LTE Band 17 (700MHz), but it works on the further AT&T LTE frequencies. Over all, I think that I do have a good chance for data access via the AT&T GoPhone network. It is clear to me that I could use some "Skype" or similar alternative solutions in order to do phone calls starting January 1, 2017.

      I am looking for a replacement solution for the regular VOICE and SMS services of the AT&T network. My actual Smartphone does not support VoLTE. Actually, ALL voice and SMS services work via the G2 frequencies – even if I am in an G3 or LTE area. As a result of this, I will lose all voice and SMS services as of Jan 1, 2017.

      I think that for alternative voice service, the smartphone would have to support VoLTE, and I think that VoLTE would work as well via the 3G protocols. Do you know further alternatives?

      Delete
    4. The specs for your phone say it supports 3G voice/sms (umts) and data (hspa) on 850 and 1900 MHz so you should be okay in 2017. If your phone falls back to 2G for calls and sms (how do you know that?) I can't explain.

      3G: UMTS HSPA+ 850 (Band V), 900 (Band VIII), 1700 (Band IV), 1900 (Band II), 2100 (Band I) MHz
      2G: GSM GPRS/EDGE 850, 900, 1800, 1900 MHz
      4G/LTE: (Bands I, II, III, IV, V, VII, VIII, XX)

      Also, GoPhone doesn't support VoLTE ("HD Voice" in AT&T lingo) anyway, as far as I know. You'd need AT&T postpaid service and a phone that supports it, I think. See the Restrictions section here:

      https://www.att.com/esupport/article.html#!/wireless/KM1046244

      Someone please correct me if I have that wrong.

      In my opinion, if you want a phone that takes advantage of a particular network's advanced features, you should buy a phone built specifically for that network, even though it may be locked to that network initially.

      Delete
    5. RL is correct. AT&T's implementation of 3G (UMTS) supports voice and SMS as well as data. Phones that support 3G will continue to work for voice, SMS and data after 12/31/16 when AT&T shuts down 2G.

      Delete
    6. Also, it is normal for a phone's network indicator to change from LTE to 3G or 2G during a call or text, if the phone and/or network does not support VoLTE. Perhaps this is what OP is observing.

      Delete
    7. "… If your phone falls back to 2G for calls and sms (how do you know that?) …"

      In explanations describing (European) GSM based networks, it was said that smartphones without VoLTE constantly have to switch over between Data and 2G frequencies. On the other hand, smartphones with VoLTE would not have to switch over to 2G frequencies, and this would result in fewer power consumption.


      " … if you want a phone that takes advantage of a particular network's advanced features, you should buy a phone built specifically for that network, even though it may be locked to that network initially. …"

      That's clear to me, but for just 3 or 4 weeks, I prefer to use a prepaid SIM on my actual device.


      According to your answers, I expect that my smartphone will work next year for voice and SMS. I hope that the device will start any necessary updates as soon as I start up with the AT&T SIM.

      Thanks for your comments.

      Delete
  56. AT&T GoPhone $30 Monthly Plan NOW/UPPED Data to
    250 MB for $5 add-on.

    ReplyDelete
    Replies
    1. Where are you seeing that? The GoPhone Plans Page still says 100 MB.

      Delete
    2. The GoPhones Plans Page $30/Monthly has now been updated to show the 250MB of add-on data for $5.

      Delete
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