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I Was Fooled - Straight Talk's Optimus LG 2X Doesn't Use AT&T or Have LTE

Yesterday I posted a piece titled "Straight Talk to Offer Unlimited LTE 4G Data, Talk and Messaging On AT&T for $45/month!" about a rather nice new Android phone, the LG Optimus 2X, that's coming to Straight Talk.  I reported that the phone supported LTE 4G and would use the AT&T network, as did several other mobile tech sites.

It turns out that I was almost certainly wrong. New information all but confirms that the Optimus 2X doesn't support LTE and uses the T-Mobile network. What happened was that Straight Talk posted this on their Facebook Wall:

Reserve your 4G LG® Optimus 2X™ UNLIMITED GSM phone at http://reserve.straighttalkandroid.com.
When you went to http://reserve.straighttalkandroid.com you saw this:


Note that the bottom left hand corner it says "4G LTE Mobile Broadband". There are only two US carriers with LTE networks currently; AT&T and Verizon. So which is it? That's easy, the Straight Talk site has an interactive tutorial for the Optimus 2X that shows its model number as LG 95G. All Straight Talk models ending in "G" are use GSM as their voice technology.  Verizon uses CDMA not GSM and Straight Talk CDMA phones have a model number ending in "C".  So the Optimus 2x can't be on Verizion. But it supports LTE which means it can only be on AT&T.  At least that's what a of reporters thought, including me.  Unfortunately, it's also probably completely wrong.

Late yesterday, a Howard Forums member discovered a 3 month old thread on XDA-Developers where "exonic" posted that they were given a GSM Android phone by someone who works for Straight Talk.

The phone didn't have any carrier branding but it looked just the T-Mobile G2X. The "About Phone" section of the Android Settings menu showed its model number as LG L95G which we now know as the model number of the Straight Talk Optimus 2X.

So three months ago this person apparently had apparently had a pre-release Straight Talk Optimus 2X. The phone was SIM locked and neither T-Mobile or AT&T SIMs worked, which is typical for Straight Talk phones. There was a label under the battery (image here) with the phone's FCC ID: BEJP999DW.  If you search for that with Google you can find the documents that LG submitted to the FCC in order to get the phone approved.  The document labeled Test Report lists the phone's radio technogies and frequencies as 850 and 1900 Mhz GSM (2G)  and 1700/2100 Mhz (aka AWS) WCDMA/HSPA (3G - 4G). LTE is not mentioned. In the US only T-Mobile uses 1700/2100 MHz for high speed data.   So if exonic's phone is a Straight Talk Optimus 2X, and it appears to to be, then Straight Talk's claim that the phone supports LTE is false. Also my assumption, based on the LTE claim, that it uses AT&T is wrong. The Optimus 2X appears to use T_Mobile.

In addition, overnight the reserve.straighttalkandroid.com page changed. There is no longer any mention of the Optimus 2X. In it's place is a page promoting the LG Optimus Q, which has been available for some time and does not need to be "reserved". Update: after another 24 hours, the Optimus 2X "Reserve" page has reappeared. The only change is the removal of "LTE" from the phrase "4G LTE Mobile Broadband.

It seems that the reference to LTE was a mistake. Is Straight Talk guilty of sneaky guerrilla marketing or just incompetence?  I don't know but it will be a long time before I take anything they say at face value again.

Update: 7-Mar-2012 PhoneNews.com is reporting that the LG Optimus 2X for Straight Talk and Net10 has been canceled. This has not been confirmed by America Movil.

45 comments:

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  1. Yes,the Straight Talk reserve page has changed as of 1/19/12 to reflect only 4G not LTE, I figured.
    One thing to note, I'm a Straight Talk fan with no contract too, but if this Optimus 2X from Straight Talk is powered by T-Mobile thats fine, but what about price of the phone and what about coverage. If coverage is anything like their current Android phones, that's crap! Also if its anything like T-Mobile powered Simplemobile.com that's crap too! You might as well go with the real deal through T-Mobile and get the full coverage and a free phone under contract. $49.99 Unlimited each with 2 lines and a FREE G2X same phone as the Optimus 2X. Something to think about

    ReplyDelete
  2. From what I've been reading it has the same FCC ID as the T-mo one and should get the same coverage since the haven't seemed to change anything to bring it to Straight Talk other than locking them to Straight Talk rather than the carrier. That being said, I saw it was mentioned on Wontek the 24th that it should come in around 250, but I would even guess up to 300, either of which isn't bad considering what you get.

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  3. Rick Said
    I just spoke with straight Talk today and they stated to me that the 2X is going to be through the same service sprint as they have for their Optiums Q.

    ReplyDelete
  4. they told me it would be out 2-20-2012 then 2-21-2012 then we dont know when

    ReplyDelete
  5. I just now got off of a live chat with Straight Talk customer service. She told me the new Optimus 2X will most certainly be operated using AT&T which interestingly enough completely goes against everyone's initial assumption that it would be Sprint and then most recently reports that it would be T-Mobile.

    ReplyDelete
    Replies
    1. Of course anything is possible but I wouldn't put much faith in anything ST CS says.

      Delete
    2. im looking for a android cdma phone is there one out there for straight talk

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    3. All the current Straight Talk Android phones except the ZTE Merit (AT&T GSM) are CDMA.

      The LG Optimus Black, LG Optimus Q, Samsung Galaxy Precedent and Huawei Ascend II are on Sprint.

      The Samsung Proclaim is on Verizon.

      Delete
  6. I've emailed ST customer service about 6 times with no real release date. It's frustrating, this phone lets face it, its still a year old phone. It may be the best or 1 of the best pre paid phones coming but by the time its released its going to be a dinosaur. New awesome phones are coming out weekly with the major networks making me really consider forgetting about ST altogether. What's the hold up ST? They want to make sure its so dated that whoever gets one will be greatly disappointed in there $300 dollar purchase for an outdated brick of a phone. I can't speak for you but I'm loosing the excitement of it being released at all because of how long its taking. Very frustrating! Release it already!

    ReplyDelete
    Replies
    1. if u speak to any number of these broken english speaking people you will get all different answers from each one!! Ive been trying to hold off on buying another phone waiting for the lg optimus 2x. However im about out of time seeing my present straight talk phone is messing up now. Im truely considering going with at&t they have some really sweet phones! And you can speak with fluent speaking english people that u can go talk face to face with...

      Delete
    2. You will never get cutting edge technology with a ST phone because the big three companies will not allow them to release them until the sales on the best of the best have dropped sufficiently. The phone companies know that they have to have these major carriers, so they get exclusivity on all new technology. Once that tech is old then they will be available for the prepaid carriers.

      Delete
  7. if the phone is gsm, then it won't be on Sprint.

    ReplyDelete
  8. The reserve page is back to the Optimus Q today. I was in a Walmart yesterday and the connections manager said that she is expecting the new android within the week. She was down to only 5 of the other ST androids left and was not getting any more in. Guess we shall see.

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  9. your all wrong... its running on verizons towers, just ask.

    ReplyDelete
    Replies
    1. They lie. I bought the optimus black lg85c and asked what tower it used and was told verizon. I even called back and double checked before i spent the 350.00. Then I get the phone and its sprint. Got to send it back now.

      Delete
  10. I work in connections at walmart and I was told by straight talk reps that it would be verizon towers.

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  11. I dont know what they are doin but my wife needs a new phone now being a current st user she likes the phone she has but its all torn up.Hurry before she switches to another service

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  12. I've been having problems with my LG OPTIMUS Q with 3G. When I speak with the so called service techs its always the same thing. "Something wrong with your phone send it in and we will send u another one but it won't be an android it will be something that usaully wuld cost $40-50 and they can't send me the difference". Or its " 3G is no longer provided you have to get a 4G phone and can't refund u for the faulty phone that we just sold u". I'm trying to think of wat the next excuse will be. Maybe the next time I call they will tell me they don't support my type of phone any longer!

    ReplyDelete
    Replies
    1. The regular Straight Talk/Net10 support is poorly trained and powerless.

      Call the Executive Resolutions Dept at 1-800-876-5753 Monday – Friday from 8:00 AM to 7:00 PM Eastern Time. They should solve your problem and if the phone needs replacing they will replace it with the same model.

      Delete
  13. I hate ST personally{and yes I currently have one} they got over on my Mama and she canceled her service after 2 weeks and went to cricket. I am still stuck with ST and plan to cancel so anything that you say that ST has said and it did not work as they said it would it does not surprise me at all...

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  14. ST is awesome if you use there BYOP. Bring your own phone plan. Just go to the website buy a sim card for 15.00. go out and buy any at&t android phone when your sim arrives stick it in phone go back to website buy 45$ plan activate the sim /phone and your set. I got the LG Thrill 3d 4G. I get 5M down and 1M up I dont know if it is really 4G but it beats the crap outa the sprint 3G I had with virgin mobile....I love ST

    ReplyDelete
    Replies
    1. hi so it can be any kind of android does it really work like any regukar st phone were u add 45 a month card

      Delete
    2. This phone seems to have been canceled. But any of the Straight Talk Android phones will work with the $45 plan.

      Delete
    3. I bought an LG g2x unlocked brought it to straight talk and it works perfectly just as if I bought it from St but with more features and isn't a plastic piece of crap I'm actually in a couple weeks getting a iPhone 4s from at&t and bringing it to straight talk

      Delete
  15. which phone ? the thrill?

    ReplyDelete
    Replies
    1. No, the phone that this post is about, the LG Optimus 2X is the one that has been cancelled.

      Delete
  16. o really i wonder why? are you familiar with straight talk?

    ReplyDelete
    Replies
    1. I don't have any insider information about Straight Talk but the fact that the 2X was announced five months ago and still hasn't shipped suggests to me that it's dead.

      Delete
    2. I just wantde to know how the SIM Card works, and if it's just on At&T or other companies.

      Delete
    3. Straight Talk sells two different SIMs. One works on the AT&T network the other works on the T-Mobile network.

      The AT&T SIM works in AT&T phones. The T-Mobile one works in T-Mobile phones.

      Either SIM will work in an unlocked GSM phone provided the phone supports the respective carrier's (AT&T or T-Mobile) radio frequencies.

      Delete
  17. Where can I find unlocked phones? Do you happen to know a website?

    ReplyDelete
    Replies
    1. There are thousands of sites that sell unlocked phones including Amazon, Best Buy and the Google Play Store.

      Use Google search to find the rest

      Delete
  18. My optimus Q isn't bad but I'm really tired of ST customer service. Spent 200 on it and it came brand new with a bad pixel. they wanted to run diagnostics before sending it in. 3g is really slow doesn't even seem like 3g. Why don't they just release a 4g phone of their own? Should I just get an iphone and buy a st sim? Any advice people?

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  19. Optimus Q is SPRINT, at least in Indianapolis. I switched from a samsung R355C to the Optimus Q and as the switching occurred I got voice recordings from sprint as the number ported over. Now I did like the optimus Q very much excpept I'm older and can't see as well, I need a bigger screen and I had to get back on Verizon, took the optimus Q back to Walmart and ordered the Samsung Proclaim (only Android phone on the verizon network). While it's a touch bigger I have my doubts....we will see

    ReplyDelete
  20. Go get an unlocked GSM version someplace else. Get a SIM from Straighttalk. You're in at Straighttalk's monthly price on the GSM network.

    ReplyDelete
  21. Does ST's Android CDMA service still suck? Im wanting a good text and web phone for my son but Verizon CDMA service is the only decent service in our area.

    ReplyDelete
    Replies
    1. Get the Straight Talk Samsung Proclaim which is a good Android phone on the Verizon network.

      Delete
  22. I have an Samsung note from at&t can i have dat phone unlock an use it for st.

    ReplyDelete
    Replies
    1. The Note will work with the Straight talk AT&T SIM, you don't need to unlock it.

      Delete
  23. Do i have to come out of contract with att

    ReplyDelete
    Replies
    1. Yes, if you switch to another carrier, including Straight Talk, you will have to pay AT&T's early termination fee.

      Delete
  24. So all i have to do is call straight talk get a sim an just put it in my phone simple as that..

    ReplyDelete
    Replies
    1. Provided you are using a compatible phone, yes.

      Delete
  25. which phones are compatible with straight talk exactly?

    ReplyDelete
    Replies
    1. The following phones are compatible with Straight Talk:
      All Straight Talk phones (no SIM needed or accepted)
      All AT&T phones (use with the Straight Talk AT&T SIM)
      All T-Mobile USA phones (use with the Straight Talk T-Mobile SIM)
      All unlocked GSM phones that support the 850 and 1900 Mhz bands (use with either Straight Talk SIM)

      For 3G data to work with unlocked phones the phone must either support UTMS Band IV (T-Mobile SIM) or UTMS Bands II and V (AT&T SIM)

      Delete
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