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AT&T MVNO H2O Revamps Pay As You Go Plan - 5¢ Calls, 30 Day Expiration


AT&T MVNO H2O Wireless has made some major changes to how their pay as you go "Minute" plans work.

The good news is substantially lower prices for voice, texts and data. The bad news is maybe no more rollover minutes, and for light users, the minimum monthly cost has tripped. Here's a breakdown of H2O's old and new Minute Plan pricing.

Old H2O Minute Plan pricing

Top Up Amount Expiration Voice Text MMS Data
$10.00 90 days 14¢/min 5¢/ea N/A N/A
$20.00 90 days 14¢/min 5¢/ea N/A N/A
$29.99 30 days 6¢/min 5¢/ea N/A N/A
$39.99 30 days 5¢/min 5¢/ea N/A N/A

New H2O Minute Plan pricing

Top Up Amount Expiration Voice Text MMS Data
$10.00 30 days 5¢/min 5¢/ea 10¢/ea 30¢/MB
$20.00 60 days 5¢/min 5¢/ea 10¢/ea 30¢/MB
$30.00 90 days 5¢/min 5¢/ea 10¢/ea 30¢/MB
$100.00 1 year 5¢/min 5¢/ea 10¢/ea 30¢/MB

A big change with the new plan is that unused credit does not roll over when you top up before expiration. The old minute plans did rollover, but they are no longer available, not even for existing customers.  The lack of rollover is disappointing. Clearly, H2O is counting on customers leaving money on the table with every top up.


Update 27-Apr-2012: Several H2O Minute Plan users have confirmed that unused airtime does rollover and that refills "stack", meaning that if you add money early your expiration is extended 30 days from the original expiration date.

Fellow AT&T MVNO Airvoice's own $10/month pay as you go plan also include rollover. Airvoice's rates for voice (4¢/minute) and texts (2¢/ea.) are lower too, although data is slightly more costly at 33¢/MB.

I suspect that many existing Airvoice minute plan users are very light users who only pay $10 every three months for a "glovebox" phone, emergency phone for an elderly parent or a backup phone for use when traveling in areas where their primary carrier doesn't have coverage. Fortunately for them, Airvoice, still offers another pay as you go plan with 90 day expiration, low minimum monthly cost and rollover.

As before, H2O includes no extra cost calling to 50 countries (list). International calling on H2O requires first calling an 11 digit access number, waiting for a prompt ant hen entering the international number.

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4 comments:

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  1. Is it an absolute confirm that there is no rollover? That would make the $100 card the best deal imho. Air Voice is doing it right. H20 is messing up again. As usual.

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    1. Nothing is certain. I was told by two different H2O support reps that there was no rollover. But H2O in my experience, H2O support aren't very informed about the product. We won't know for sure for 30 days.

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  2. One local rep said no, but really I think most people here and Hofo know more then they do. We'll see for sure in 30 days eh?

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  3. I have re-upped on two different phones within my 30 days and the credit did roll over

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