Home - , , , , , , - Prepaid Operator Profile: Red Pocket Mobile

Prepaid Operator Profile: Red Pocket Mobile

This one of a series of Prepaid Phone News' profiles covering the major US mobile operators and MVNOs.

Overview: Red Pocket Mobile (888-993-3888) is a Mobile Virtual Network Operator (MVNO)  that began operating in 2006 using the AT&T Network.

In December, 2013 Red Pocket added new plans and service that use the Sprint CDMA network. The Sprint based service is sold as "Red Pocket CDMAS". The AT&T based service has been rebranded as "Red Pocket GSMA". On Aug.7, 2014 Red Pocket added "Red Pocket GSMT" service on the T-Mobile network and "Red Pocket CDMA" service on the Verizon network.

Technology: 

Red Pocket GSMA uses AT&T's 850 and 1900 Mhz network with  GPRS, Edge, HSPA+ and LTE data support.

Red Pocket GSMT uses the T-Mobile network with HSPA+ and LTE data on the 1700 Mhz AWS band also known as LTE band 4 and GPRS, Edge on the 1900 Mhz band. In most urban markets T-Mobile also offers HSPA+ on the 1900 Mhz band. LTE is available to Red Pocket GSMT customers. GSMT plans were discontinued effective 6/6/15 and reinstated 2/1/16.

Red Pocket CDMAS uses Sprint's 800 Mhz, 1900 Mhz and 2.5 Ghz network with support for 1xRTT, EVDO and LTE data. LTE is available to Red Pocket GSMS customers.

Red Pocket CDMA uses the Verizon network with support for voice and 1xRTT and  EVDO data on the 850 Mhz  and 1900 Mhz bands.

Verizon's 4G LTE network is available to Red Pocket CDMA subscribers. Red Pocket has separate plans for LTE capable and non-LTE capable Verizon devices. LTE phones can't be used on non-LTE plans and non-LTE phones can't be used on LTE plans.

Red Pocket GSMA Plans
NamePrice VoiceText/MMSData
Pay As You Go$8.33/mo and up. 110¢/min10¢/10¢10¢/MB
$24.99 Monthly Plan$24.99/30 daysunlimitedunlimited100 MB 3
$29.99 Monthly Plan$29.99/30 daysunlimitedunlimited500 MB 3
$39.99 Monthly Plan$39.99/30 daysunlimitedunlimitedunlimited, 1 GB HS 2
$49.99 Monthly Plan$49.99/30 daysunlimitedunlimitedunlimited, 2 GB HS  2
$59.99 Monthly Plan$59.99/30 daysunlimitedunlimited Unlimited, 3 GB HS  2
$69.99 Monthly Plan$69.99/30 daysunlimitedunlimitedUnlimited, 4 GB HS  2
1 $8.33 is the minimum monthly cost which is achieved by using a $25 top up every 90 days. Available top-ups are: $5/15 days $10/30 days, $25/90 days, $50/180 days, $100/365 days.
2 After the high speed (HS) allotment is used data speeds are throttled to 2G speeds (64-128 Kbps) for the rest of the plan month
3 hard cap, data stops after 100MB or 250MB

Red Pocket GSMT Plans
NamePrice VoiceText/MMSData
$19.99 Monthly Plan$19.99/30 daysunlimitedunlimited100 MB 1
$24.99 Monthly Plan$24.99/30 daysunlimitedunlimitedunlimited, 500 MB HS 2
$29.99 Monthly Plan$29.99/30 daysunlimitedunlimited1 GB 1
$34.99 Monthly Plan$34.99/30 days300 minunlimitedunlimited, 2 GB HS 2
$39.99 Monthly Plan$39.99/30 daysunlimitedunlimitedunlimited, 1 GB HS  2
$49.99 Monthly Plan$49.99/30 daysunlimitedunlimitedUnlimited, 2 GB HS  2
$59.99 Monthly Plan$59.99/30 daysunlimitedunlimitedUnlimited,  5GB HS  2
1 hard cap, data stops after 100MB or 250MB
2 After the high speed (HS) allotment is used data speeds are throttled to 2G speeds (64-128 Kbps) for the rest of the plan month


Red Pocket CDMA LTE Plans
NamePrice VoiceText/MMSData 1
$30.99 Monthly Plan$30.99/30 days3000 minunlimited500 MB
$36.99 Monthly Plan$36.99/30 daysunlimitedunlimited1 GB
$52.99 Monthly Plan$52.99/30 daysunlimitedunlimited4 GB
$64.99 Monthly Plan$64.99/30 daysunlimitedunlimited6 GB
1 hard cap, data stops after amount listed

Red Pocket CDMA Non-LTE Plans.
NamePrice VoiceText/MMSData
$19.99 Starter Plan$19.99/30 days300 minunlimited1 GB 1
$29.99 Monthly Plan$29.99/30 days3000 minunlimited500 MB 1
$34.99 Monthly Plan$34.99/30 days300 minunlimitedunlimited, 2 GB HS 2
$39.99 Monthly Plan$39.99/30 daysunlimitedunlimitedunlimited, 1 GB HS 2 
$49.99 Monthly Plan$49.99/30 daysunlimitedunlimitedunlimited, 2 GB HS 2 
$59.99 Monthly Plan$59.99/30 daysunlimitedunlimitedunlimited, 3 GB HS 2 
1 hard cap, data stops after 1GB or 500MB
2 After the high speed (HS) allotment is used data speeds are throttled to 64-128 Kbps for the rest of the plan month

Red Pocket CDMAS Plans.
NamePrice VoiceDomestic Text/MMSData
Pay As You Go$8.33/mo and up. 110¢/min10¢/N/AN/A
$29.99 Monthly Plan$29.99/30 daysunlimitedunlimited SMS & MMS500 MB 2
$34.99 Monthly Plan$34.99/30 days300 minunlimited SMS & MMSunlimited, 2 GB HS 3
$39.99 Monthly Plan$34.99/30 days300 minunlimited SMS & MMSunlimited, 1 GB HS 3
$49.99 Monthly Plan$49.99/30 daysunlimitedunlimited SMS & MMSunlimited, 2 GB HS 3 
$59.99 Monthly Plan$59.99/30 daysunlimitedunlimited SMS & MMSunlimited, 3 GB HS 3 
1 $8.33 is the minimum monthly cost which is achieved by using a $25 top up every 90 days. Available top-ups are: $5/15 days, $10/30 days, $50/180 days, $100/365 days. The $25 and higher top ups include double minutes as a launch promotion
2 Hard cap, no data after 500 MB is used.
3 After the high speed (HS) allotment is used data speeds are throttled to 64-128 Kbps for the rest of the plan month

International Rates: Red Pocket has very good international voice rates (full list). For example calls to UK land lines are 1¢/minute and to most Western European land lines cost 5¢ per minute.

Flagship plans ($29.99, $39.99, 49.99 and $59.99 plans on all networks) include unlimited calling to China and Hong Kong (landline & mobile) and a $2/month international calling credit.

The $24.99 GSMA plan includes unlimited calls to landlines and mobiles in Canada, China, Hong Kong, and Thailand; and to landlines in France, Israel, Mexico, and the United Kingdom.

The Pay As You Go plans include unlimited no extra cost calls to landlines and mobiles in Canada, China and India and to landlines only in the UK and the cities of  Mexico City, Guadalajara and Monterrey Mexico.

If you need more international minutes, $5 and $10 International Calling Account Refills are available on the Red Pocket Website. Unused international call credit, including the $2/month credit, rolls over and does not expire as long as the customer refills on time. You can check your international calling credit balance at ica.redpocketmobile.com. Log in using your phone number and the last four digits of your SIM card ID.

Red Pocket has international direct dialing ( +1 - country code - city code - phone number, no access code required)

International messaging: 
CDMAS and GSMT monthly plans include unlimited international texts
$29.99 and higher GSMA monthly plans include 200 international texts
International texts are 10¢/each to send on other plans.
International MMS (picture messages) are 20¢/each to send and receive on Pay As You Go and free on all monthly plans $29.99 and up.

Coverage: Red Pocket's GSMA coverage (map) is the same as AT&T GoPhone. CDMAS coverage is the same as Boost Mobile (map). GSMT coverage is the same as GoSmart Mobile (map). CDMA coverage is the same as Verizon prepaid (map)

Devices:

Red Pocket GSMA works with any AT&T phone, including iPhones.  Unlocked non-AT&T GSM phones will also work provided they support the 850/1900 Mhz bands

Data and MMS (picture messaging) does not work "out of the box" with iPhones on Red Pocket GSMA. There's a configuration tool at goredpocket.com/configure  that makes it relatively easy to get iPhone data working. Enabling MMS requires manual configuration and may also require jail breaking.

Red Pocket GSMT works with any T-Mobile phone, including iPhones.  Unlocked non-AT&T GSM phones will also work provided they support the 1900 Mhz band.

Red Pocket CDMAS works with most clean-ESN (not reported lost or stolen or blacklisted by Sprint for non-payment) Sprint branded phones with the following exceptions which are not allowed:
BlackBerrys, Palm OS, WebOS and push to talk phones. Boost Mobile, Sprint Prepaid and Virgin Mobile phones must be used for 12 months on the service they were sold for before they can be activated on Sprint MVNOs, including RedPocket CDMAS.

Red Pocket CDMA works with clean-ESN (not reported lost or stolen or blacklisted by Verizon for non-payment) Verizon branded phones. Non-LTE Verizon Prepaid phones do not work unless they have been used on Verizon Prepaid for 6 months. LTE Verizon Prepaid phones work on other Verizon MVNOs but they have not yet been confirmed to work on Red Pocket.

You can use a legacy BlackBerry on GSMA or GSMT, however BlackBerry Internet Server (BIS) is not available so BlackBerry Mail and Messenger will not work.

How to Activate: Activate Red Pocket SIMs and CDMA accounts online at http://goredpocket.com/activate/ or by calling 1-888-993-3888 from another phone. You can port in a number from another carrier during activation on the Website or by calling in.

Payment Options: PIN codes or cards are available on the Red Pocket Website and from authorized Red Pocket dealers. PINs can also be purchased at a discount from callingmart.com and other online retailers.

You can top up a Red Pocket account with a PIN code, PayPal or a credit or debit card at goredpocket.com/easyrefill or by calling 611 from the Red Pocket phone or 1-888-993-3888 from another phone.  On GSMA plans you can also add a PIN by dialing *111* + PIN number + # + Call on the mobile phone.

For GSMA monthly plans priced at $29.95 and higher you can set up automatic refills using a credit or debit card at goredpocket.com/unlimited-monthly-refills.html.

Account Management: GSMA users can check their cash balance, available messages and data and add funds at goredpocket.com/refill. Currently the only way for users to check their balances, data used or plan expiration on the non-AT&T plans is by calling customer support at 611 from the RedPocket phone or 1-888-993-3888 from another phone.

Call records are not available from Red Pocket..

Call Forwarding, Call Waiting and 3-Way Calling

Call forwarding: not available.

Call waiting:  Call waiting is enabled by default. It lets you place one call on hold while you take another call. When you are on a call and have another incoming call, you will hear a short tone. You'll have approximately 30 seconds to answer before the second caller hears a standard message or is forwarded to voicemail. Unless you are on an unlimited plan, you will be charged for both calls.

To answer Call Waiting: To put the first call on hold, press "SEND." You'll automatically be connected with the second call. To return to the first call, press "SEND" again. To switch between the two calls, press "SEND."

3-Way Calling: Lets you create a conference call between yourself and two other people. You will be charged for both calls if you are not on an unlimited plan.
  • While on the first call, dial the 10-digit number of the second person and press "SEND." The first person is automatically put on hold while the call is made.
  • When the 2nd person answers, press "SEND" to create the conference call.
Red Pocket GSMA "Secret" Codes:
All are free to use
*777# - to display current balance and plan expiration date
*777*1# - to display your data balance
*#62# - to display your alternate voice mail access number
*111*Refill PIN# top -to up your account

Free information services calls
611 - Red Pocket customer care
711 - Telecommunications Relay Service (TRS) for the hearing and speech impaired
911 - Emergency services

Red Pocket GSMA data settings:
APN - att.mvno (use prodata for LTE)
Proxy IP Address: proxy.mvno.rpmobileweb.com (66.209.11.33)
Proxy Port: 80
MMSC URL - http://mmsc.cingular.com
MMS Proxy IP Address: proxy.mvno.rpmobileweb.com (66.209.11.33)
MMS Proxy Port: 80

Enabling Red Pocket GSMA LTE:
LTE is not automatically enabled on RedPocket GSMA. You must visit goredpocket.com/gsmaswitch and enter your name, phone number and email address to have LTE enabled on your account. After LTE is enabled, change the APN to prodata)

Customer Service:
Phone support: In English, Spanish, Mandarin, Cantonese and Tagalog, 6 AM - 11 PM Pacific Time at 1-888-993-3888.
Online Chat support: In English, Spanish, Mandarin, Cantonese and Tagalog 6 AM - 11 PM Pacific Time click here to chat.
Email support: cs@redpocketmobile.com

Sales and General Information Web Sitegoredpocket.com

Red Pocket Pros: coverage, BYOD, inexpensive international voice and messaging, international direct dialing. Support for  call waiting and 3-way calling, multi-lingual customer support.

Red Pocket Cons: no call forwarding, no detailed call records. No way for users to check their balances, data used or plan expiration on the non-AT&T plans except by calling customer support.  

Last updated July 26, 2016 - $24.99 GSMT plan now includes unlimited data with the first 500 MB at high speeds (was 100 MB hard capped.

63 comments:

Comment Page :
  1. If you do a lot of Intl texting,(about 2500 a month) like I do, and you use over 5000 minutes a month ( like my teenage daughter) none of AT&T MVNO's is competitive with AT&T itself, which charges $50 a month for truly unlimited everything. Their MVNO's will cut you off if you use that many minutes.

    ReplyDelete
  2. I recommend Red Pocket's $60 unlimited talk/messaging/2 gb data plan over the other mvnos as they offer less data (H20: 1gb. Air Voice: 500 megs) at the same price point. H20's CS is hit and miss. Jolt Mobile runs off of Red Pocket and offers 24 hour CS with almost no wait time. Quality of CS is similar but Jolt has much easier access. On the low end plans, Air Voice's $10 a month w/ rollover plan and $35 5000 minute/10000 text (nearly unlimited) talk/text plan are better deals and H20 has a $25 monthly plan w/2.5 cent minute/texts, 10 cent mms and 30 cent meg data plus a one year $100 option at 5 cents min/txt, 10 c/mms and 30 c/meg data.

    ReplyDelete
  3. Hi Yeswap,

    I have been corresponding with you on another page regarding AT&T’s GoPhone plans. As AT&T will soon remove the data add on for 2 of their GoPhone plans – I am considering Red Pocket’s $49.99 Unlimited Plan.

    As with AT&T, this is my plan to activate:

    A. Buy an unused inactive Red pocket SIM off eBay (will any variety do?)
    B. Using the SIM in my Smartphone, activate on US soil by dialling 611
    C. Purchase the $49.99 Unlimited Plan during the same 611 phone call, using an Australian MasterCard

    Could you please advise whether there is any problem with my plan above.

    Further questions regarding this plan:

    1. What is the charge for sending an international text? (I have read above that international texts are 10¢ each but I want to check again as international MMS are supposedly free, which probably ought to cost more than a text)
    2. What is the charge for receiving an international text?
    3. What is the charge for receiving an international call?
    4. Are charges 1-3 deducted from the $2 international calling credit? If not, how/where are they charged?
    5. Do I need to cancel the plan before leaving the US i.e. will Red Pocket automatically charge me another $49.99 when the month is over? How do I cancel the plan?

    My needs remain as:
    * Around 250MB of data
    * Cheap calls and texts to/from Australia.
    * I prefer international direct dialling.
    * It would be preferable to be able to activate according to my plan above i.e. When I land at LAX, I will not have access to a payphone or the Internet, to be able to activate in that manner.

    In light of these factors – am I making the right choice with Red Pocket or would you recommend a different network or MVNO?

    I look forward to your response.

    Thanks,

    Matt

    ReplyDelete
    Replies
    1. I agree that Red Pocket is the best fit for your needs. However:

      I don't think Red Pocket's 611 will work with an unactivated SIM. You can reportedly activate the SIM on online from anywhere in the world, so you could do that before leaving Australia.

      I don't know if Red Pocket accepts non-US credit cards. I suggest you ask them using their online chat or email (cs@redpocketmobile.com). If they don't the Red Pocket site accepts PayPal if that's an option for you.

      On the Red Pocket $49.99 Plan:
      1. International texts are 10¢/each to send. Strange as it seems, international MMS are free to send.
      2. Receiving international texts is free.
      3. Incoming international calls are free.
      4. No, the international credit can only be used for outgoing international calls.
      5. You can purchase a single month's service. As long as you don't set up automatic refills, there is nothing you need to cancel.

      Delete
  4. Hi Yeswap,

    Thanks for your response.

    I'm glad to hear that unlike AT&T, I can activate a Red Pocket SIM from here in Australia.

    A few more questions:
    1. eBay sellers advertise their Red Pocket SIMs as "Unlimited", "Max" or "Micro" but they are all unactivated and without credit. My guess is I can buy any of these (maybe not to Micro) and set up the $49.99 Unlimited Plan - do you agree?
    2. At the the time of activation - would I receive my US cell number? That would be handy, as I could give the number to people here in Australia before I leave.
    3. As international texts are 10¢ each - how am I charged for these? Does the charge somehow come out of my $49.99? If so, does that mean I can send 499 international texts? I'm sorry if this is a silly question but I'm still unsure about this.
    4. Previously I have used Red Pocket's Pay-As-You-Go-Plan and I was charged for incoming international calls. Is it correct that this is different for the Unlimited Plans? Sorry to hassle you about this, I just want to make sure.

    I look forward to your response.

    Thanks,

    Matt

    ReplyDelete
  5. Hi Yeswap,

    One other question that occurred to me:
    Does the $49.99 Unlimited Pan allow the 250MB of data for Smartphone users (as AT&T does not)?

    Thanks,

    Matt

    ReplyDelete
    Replies
    1. There are no handset restrictions on Red Pocket, the 250 MB is available with any device.

      Delete
  6. Hi Yeswap,

    Thanks for your response.

    I'm glad to hear that unlike AT&T, I can activate a Red Pocket SIM from here in Australia.

    A few more questions:
    1. eBay sellers advertise their Red Pocket SIMs as "Unlimited", "Max" or "Micro" but they are all unactivated and without credit. My guess is I can buy any of these (maybe not to Micro) and set up the $49.99 Unlimited Plan - do you agree?
    2. At the the time of activation - would I receive my US cell number? That would be handy, as I could give the number to people here in Australia before I leave.
    3. As international texts are 10¢ each - how am I charged for these? Does the charge somehow come out of my $49.99? If so, does that mean I can send 499 international texts? I'm sorry if this is a silly question but I'm still unsure about this.
    4. Previously I have used Red Pocket's Pay-As-You-Go-Plan and I was charged for incoming international calls. Is it correct that this is different for the Unlimited Plans? Sorry to hassle you about this, I just want to make sure.

    I look forward to your response.

    Thanks,

    Matt

    ReplyDelete
    Replies
    1. Matt, I already responded to the exact same questions yesterday, except for #3 which I'm still waiting to hear back from Red Pocket on.

      Delete
    2. Hi Yeswap,

      I'm unable to read your response from yesterday - is it located on this post or another post?

      I will wait to hear back regarding #3.

      Thanks,

      Matt

      Delete
    3. Hmm, I remember answering yesterday but now it's gone. Weird! So hear are my answers again.
      1. Any Red Pocket SIM can be used on any plan.
      2. The site will show your Red Pocket number when you activate. It will ask you for your zip (postal) code and give you a number local to that zip. If you want an LA number an LA zipcode is 90001.
      3. I don't know. I've emailed Red Pocket. I'll update when they reply.
      4. Incoming calls are all charged the same regardless whether they are local or international. The $49.99 plan includes unlimited incoming calls.

      Delete
    4. Red Pocket's answer to question #3:
      The $49.99 Plan includes a $2 international text credit. This is in addition to the $2 international calling credt. If you need to send more than 20 international texts you can use a pay as you go top up to add a cash balance to the account.

      Delete
  7. Hi Yeswap,

    Further questions regarding the $49.99 Unlimited Plan:

    1. On Red Pocket's website they're selling "One-Time" Refills known as "PayGo" Refills for $10/$25/$50/$100. Are those the ones you referred to above - which I want to buy if I need to send more than 20 international texts?

    2. Is there any charge to receive a domestic or international MMS?

    I know I'm being pedantic - just want to make sure I understood you correctly.

    Thanks,

    Matt

    ReplyDelete
    Replies
    1. 1. Yes, the pay as you go refills are used to add funds to cover international texting on the unlimited plans.

      2. There is no charge for receiving international SMS text message on the unlimited plan.

      Delete
  8. Hi Yeswap,

    Thanks for your response.

    In question 2 I was asking about MMS - are these still free to receive (both domestic and international)?

    ReplyDelete
    Replies
    1. Yes, MMS (international and domestic) are free top receive on the $39.99 and up monthly plans.

      Delete
  9. H20 will be upping the data on their $50 plan to half a gig but their CS is still terrible. Air Voice needs to give at least a gig out on their $60 plan as half a gig at that pricepoint is not competitive at all...

    ReplyDelete
  10. Hi Yeswap,

    A little while back, I got a lot of good information from you regarding Red Pocket's $49.99 Unlimited Plan. I have decided that is what I will use when I visit the States in September.

    I am travelling to the US with my wife and I had a thought that I could also get her a Red Pocket SIM (only $4.30 including shipping) - just so that I could call her when we separate i.e. when she goes shopping for hours on end!

    Could I simply activate her SIM without putting any credit on it and expect to be able to call her? If not, what is the minimum credit I need to put on her SIM - just so that I can call her (she doesn’t need to be able to call me)?

    I look forward to your response.

    Matt

    ReplyDelete
    Replies
    1. There is no credit included with a Red Pocket SIM card. You would have to put sufficient funds on the account to cover one of the plans. The cheapest plans are the $20 monthly plan and pay as you go which requires a minimum top up of $25. Details of all plans are in the post.

      Delete
  11. I bought an xperia mini pro 17a . i was wondering if this would be hard to activate i bought a 39.99 refill and a red pocket sim off of amazon for 79 cents. i get my phone next thursday. im planning on only using wifi for internet.

    ReplyDelete
    Replies
    1. Activating a Red Pocket SIM should be straight forward. It should be easy to configure up the APN and MMS settings on an unlocked Android phone like the Xeperia Mini Pro.

      Delete
  12. Hi Yeswap,

    I live in Australia and will be visiting the US in September. You have been answering lots of my questions regarding Red Pocket as well as AT&T.

    My Smartphone is a Hong Kong "fake" (something like a Samsung Galaxy). Using my Australian MVNO SIM - I must set "Data Roaming" to "On" before I can access the Internet here in Australia.

    When I use Red Pocket's $49.99 Unlimited Plan in the States - should I also set "Data Roaming" to "On", or could that lead to some horrific data bill (for roaming on another network)?

    Also, I already have my Red Pocket SIM. After inserting it in my phone here I discovered it was pre-programmed with APN and MMS settings but not the ones shown in this article (I think they were AT&T settings). I impulsively changed those settings to what you have recorded in this article and cannot get them back. Am I likely to have trouble connecting to the Internet in the States? I will take a printout of both Red Pocket and AT&T settings on my US trip - just in case.

    I look forward to your response.

    Matt

    ReplyDelete
    Replies
    1. Red Pocket doesn't support roaming. There is no way they could charge you for to. You can safely turn the phone's data roaming option on if you need to.

      You will need to use the Red Pocket settings in order data to work.

      Delete
  13. Hello Yeswap,

    I am planning to use Red Pocket for the next two month. Can I tether the 2GB data plan on my laptop? I was decided to go with Straight Talk, but then found on their "prepaid operator profile" that they do not support tethering. Hope you can help.

    Thank you.

    ReplyDelete
    Replies
    1. I've never heard of anyone having issues tethering on Red Pocket.

      Delete
    2. In the same situation, I checked the Red Pocket Facebook page and one of the most recent posts (10 Oct 2014) is an exchange between RP and a customer who was apparently dropped for tethering. They cite their T&C section III. She was told by a pre-sales rep that using her phone as a hotspot was OK, but got dropped anyway. RP cited "abusive or improper use", so there may have been more going on.

      Delete
  14. do you know how long takes the shipping?
    because i havent received any confirmation email.

    ReplyDelete
  15. $40 unlimited talk & text. I know it is not unlimited. How many true minutes do you provide on $40.

    ReplyDelete
    Replies
    1. I've heard of Red Pocket cutting people for using too many voice minutes off. The limit seems to be somewhere between 5000 and 10,000 minutes.

      Except for Straight Talk/Net10, I think all MVNOs have a hidden cap on voice. If you plan on using much over 4,000 minutes, stick with a carrier with their own network like Boost, Virgin, T-Mobile or AT&T or else use Straight Talk or Net10 which seem to tolerate heavy voice usage.

      Delete
  16. Has anyone had an issue receiving incoming calls and text messages after activation? What do you suggest doing?

    ReplyDelete
    Replies
    1. If you ported the number from another carrier it can take a day or two before the port is complete. If the problem persists it could be either a weak signal, bad phone or a problem with the Red Pocket account activation.

      I would rule out coverage or phone issues first. If possible, borrow a known good AT&T or AT&T MVNO phone and see if it works in the same area. It does try swapping SIMs to see if the problem follows the SIM. If it does call Red Pocket.

      Delete
  17. Hi Yeswap,
    I'm trying to decide between putting my family on a tmobile value family plan or on red pocket prepaid. Tmobile value is really cheap for 4 people: 70 plus tax for 1000 minutes and unlimited text. I don't need much voice, but do need a lot of texts for 4 people. I have no problem signing a contract, but tmobile does not work too well at my high school, and since there is a two year contract, i'm afraid that it might not work too well in my future college dorm/college campus. i do plan on going to a major big research university. i don't know what to do because it seems that red pocket would have more extensive coverage, and also on college confidentail, a college forum, many complain about tmobile not having much coverage for them in dorms and on campus. i dont' know what to do right now because tmobile is a better deal for me now and the coverage is bearable for me currently, but there is a two year contract and i'm not sure it will work for me for the full two years (also i hear that tmobile family plans require all numbers to be from the same area code so I wouldn't be able to change my number)

    ReplyDelete
  18. Conditional call forwarding, as needed for activating Google Voice voicemail, is available.

    ReplyDelete
  19. RedPocket is giving extra data for new $40-60 unlimited plan activations in July. 150-500mb, depending on the plan. It takes up to 7 days for them to add the bonus data.
    http://goredpocket.com/plans/

    ReplyDelete
  20. Red Pocket will be offering Sprint service soon. They will keep AT&T service. They will the only MVNO to offer multiple networks other than TracFone, as far as I know.

    ReplyDelete
  21. I don't know what it means, but my "account status" showing on the website has been incorrect on Red Pocket for almost a month now after I had to have my service "reset" by CS last month.

    ReplyDelete
  22. HoFo ID grateful4adviceOctober 7, 2013 at 7:48 PM

    I believe Red Pocket is still offering a family plan

    ReplyDelete
    Replies
    1. I don't think Red Pocket has a family plan. H2O does however.

      Delete
  23. Can I use an unlocked tmobile phone that is reported stolen or lost?

    ReplyDelete
    Replies
    1. Probably not. The bad IMEI database is now shared between T-Mobile and AT&T

      Delete
  24. I dont see where it says that the data is throttled after 2.5 gb. I just see where it says 4GB of data. Also, their coverage map shows roaming. do they have roaming?

    ReplyDelete
    Replies
    1. The 2.5 GB limit is in the fine print of goredpocket.com/plans#cdmas
      "Unlimited does not mean unreasonable. All Red Pocket CDMAS 30 Day plans that feature Unlimited Mobile Web include 2.5GB of high speed data, including 4G speeds in 4G coverage areas for capable devices. Adaptive protocol video limited to 3G speeds. Customers exceeding 2.5GB will continue to have data access but maximum speeds may be reduced to 3G speeds of 256Kbps or below for the remainder of their 30 day plan cycle."

      There's no roaming AFAIK.

      Delete
  25. HOFO ID Grateful4adviceFebruary 26, 2014 at 1:55 PM

    Does anyone have an opinion about UpWireless? They appear to be a sub MVNO of Red Pocket. Their rates seem very good. I wonder if voice calls are transmitted over the cellular network like traditional calls or if voice calls are sent using VOIP? I have not used the UppTalk app.

    ReplyDelete
  26. UppWireless resells RedPocket's T-Mobile based mobile broadband service. Calls and texts use the UppTalk messaging and VOIP calling app. See: All-IP MVNO UppWireless Offers Unlimited Talk and Text and 1GB of Data For $15/Month for details.

    ReplyDelete
  27. GoRedPocket.com is not functioning.Blank Page.

    ReplyDelete
  28. Red Pocket has useless customer service. They could not activate my phone and after hours with support trying to get the phone to work they would just leave me on hold and never come back I would have to call them back over and over again they even had me do a factory reset and wipe my phone and it still didn't activate and when I asked for a refund they refused. I gave up and switched to another MVNO and the same phone activated in minutes with no problem but I never got my money back from Red Pocket I payed for a service they didn't provide and they didn't seem to surprised that the service wasn't working. Red Pocket just took my money and never tried to make it right. Red Pocket is a rip off.

    ReplyDelete
  29. I just saw a bunch of their Sim cards at my local 99¢ store next to the phone accessories today

    ReplyDelete
  30. Red Pocket has deleted reference to data for PayGo on their CDMAS Plans page.
    They could not get data to work on my iPhone, which worked with data on RingPlus.
    Other people have reported that data does not work on CDMAS PayGo.

    ReplyDelete
  31. "Red Pocket CDMAS works with most clean-ESN ... Sprint branded phones with the following exceptions which are not allowed: iPhones,"

    We use a Sprint iPhone 4S on Red Pocket.

    ReplyDelete
    Replies
    1. Thanks for the headsup. I've updated the post so it mo longer says iPhones are not allowed.

      Delete
  32. Red Pocket - GSM[A] SIMs - $1 shipped.

    ReplyDelete
  33. Do your phone have to be unlocked to use red pocket?

    ReplyDelete
  34. RedPocket to offer 4G LTE Plans on Verizon Network ?

    ReplyDelete
  35. Red Pocket has a new $24.99/30 Day Plan - Unlimited Talk & Text + Global Calling*. Unlimited Picture & Video Messaging (MMS) *Unlimited FREE International Calling & Texting to: Canada^,China^, France, Hong Kong^, Israel, Mexico, Thailand^ and United Kingdom. (^Includes Mobile)

    ReplyDelete
    Replies
    1. Red Pocket GSMA Plan that is.

      Delete
    2. Looks like it's AT&T only and no data. Still a good deal if the International calling works and you need it. Otherwise the Airvoice $20 plan is a better deal for unlimited T&T on AT&T.

      Delete
  36. Looks like they are selling some different annual plans on eBay
    http://www.ebay.com/itm/Red-Pocket-1-Year-Wireless-Plan-Every-Month-1000-Minutes-1000-Texts-1000MB-/131593551826?hash=item1ea3963fd2
    &
    http://www.ebay.com/itm/Red-Pocket-1-Year-Wireless-GOLD-Plan-Every-Month-1000Min-1000MB-Unlimited-Text-/131593511358?hash=item1ea395a1be

    ReplyDelete
  37. This might seem like a strange question, but can you use a 3G-only CDMA plan with a LTE CDMA phone? The reason I ask is because I don't use enough data to care about LTE speeds, so it would be better to save money and buy the $20 3G plan. My phone is LTE though and the Red Pocket website isn't clear on whether they force a LTE phone to buy the more expensive LTE plans.

    ReplyDelete
  38. I use their PayGo on my Asus zenfone2 Laser. I never get LTE connection, I can only get H+. Anyone know why?

    ReplyDelete
    Replies
    1. Hard to say. Can you swap your SIM to another phone and see if you get LTE? That would rule out a phone defect or data settings issue.

      Delete
  39. redpocketstore on eBay has 2 NEW plans with options (annual/90days). http://www.ebay.com/usr/redpocketstore

    ReplyDelete
  40. Any leaks on their Black Friday deals?

    ReplyDelete
Comment Page :