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Samsung S390G, Tracfone's First Wi-Fi Phone Now Available

Tracfone is launching a new "BlackBerry" style QWERTY phone, the Samsung S390G, that's notable for being the first Tracfone with Wi-Fi. It's also the second Tracfone with high speed 3G data. (The Samsung S425G was Tracfone's first 3G phone).

This is great news for Tracfone users who want to browse the Web, check email and connect to Facebook, Twitter and other social networks using their phones.

Most Tracfones already have rudimentary web browsers. It's possible to install a better browser, like Opera Mini,  and email or social networking apps on many of the newer Tracfones. The problem up to now is that Tracfone data has been slow and expensive. 3G is fast but it''s still pricey for regular use on Tracfone. Wi-Fi is fast and free Wi-Fi is available at homes, schools, libraries, coffee shops, and restaurants, including MacDonalds and Panera Bread.

In addition to 3G and Wi-Fi, the S390G is a triple minutes for life phone and has a 2 MP camera with video recording capability and an MP3 player. So far only limited specifications are available:

Included Apps: Calculator, Calendar, Email Client, MP3 Player
Camera: 2 MP with video recording
Expandable Memory: microSD card slot (card not included)
Size: 4.4 x 2.4 x 0.5, Weight: 3.5 (ounces)
Standby time: Up to 12 days, Talk time: Up to 6 hours

The screen looks like it's about 2.2 or 2.4 inches and I suspect the resolution will be 320 x 240 px. As long as Tracfone doesn't lock it down too much and it has decent compatibility with popular Java apps like Opera Mini and the Facebook app, the S390C could turn out to be Tracfone's best phone yet.

Tracfone has published a tutorial and a 147 page manual (download PDF, View online) for the S390G and as today it's available from ShopCellDeals Ebay store for $36.99 with free shipping. Click here to order the Samsung S390G. So far Ebay seems to be the only place to buy the s390C. Update: the S390G is now available on the TracFone site for 44.99. It's also available from NET10 for $49.99 and Straight Talk for $59.99.

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251 comments:

Comment Page :
  1. Selling on HSN for $99.95, free s/h, and 1500 minutes with 365 days of service now 6/30/2012

    ReplyDelete
    Replies
    1. I purchased my S390G for $99.95 dollars. When I aivated my phone through tracfone service, they gave me a new number that IS didn't want. I specified that IS wanted my old number transfered new my new cell phone. I'm disatisfied with the inconvience this has caused me. The good news is they are supplying 1400 airtime minutes, which I haven't received, because I am wainting on my new sim card to activate my old cell phone number.

      Delete
    2. DO NOT BUY A SAMSUNG S390G OR ANY SAMSUNG PHONE UNTIL YOU READ THIS. my phone has made 22 emergency calls even when it's in a case in my pocket. i can't get info from samsung or tracfone to correct the problem. many people have told me many samsung phones have this problem.

      Delete
  2. Plus home charger and car charger and skin included

    ReplyDelete
  3. its stated on hsn as sale of the day, only on sale for another 18 hours. http://www.hsn.com/todays-special_xh.aspx

    ReplyDelete
    Replies
    1. Good find. HSN's deal includes:
      The S390c, 1500 minutes good for a year, a car charger, stereo headset and choice of color gel skin for $99.99. It's at www.hsn.com/todays-special_xh.aspx

      Delete
    2. Hi, I bought this phone from HSN too. Like it, but keep getting a "No Response" message. How do I make it stop?
      Thanks!!!

      Delete
    3. Does this error message happen when you try to use the browser? Is there a roaming triangle icon in the top status bar? Data doesn't usually work when roaming.

      Delete
  4. Interesting that this would be their first wi-fi phone. I guess that means their Android phones don't have wi-fi either.

    ReplyDelete
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    1. Yes this Tracfone has Wi-Fi I have the phone and works like shark.

      Delete
    2. Hi, Was unable to respond to your reply, (no reply box.)
      My question is above, Sept 4th, "No Response Question." No roaming triangle....It happens when The phone is not being used....I hear it sound, and the screen has an Explanation Mark, and below it says Jane:, and under that, No response.
      Everything else is working perfectly. Thanks for your help!!!

      Delete
    3. I haven't heard of that problem before. Try taking the battery out for a couple of minutes

      Delete
  5. Got it in the mail yesterday. The WiFi works flawlessly, sites pop up instantly. It is VERY easy to use and is a fantastic phone!

    ReplyDelete
  6. Can you download opera mini browser or apps from getjar

    ReplyDelete
    Replies
    1. The s390g does support Java apps. However, Java apps and download sites are rather hit and miss on any phone. Some work and some don't.

      I suspect at least some apps on Getjar will work and I've seen several reports of people successfully installing Opera Mini from m.opera.com.

      Delete
  7. i have a samsung s390 that came from hsn.just receiver it a week ago.at first i had problem with the wi/fi now that is taking care of .i put a micro sd card now iam trying to see why my picture that was send to me isn't on the card.is there a step i am missing.if anyone have a ideal what i did wrong .let me know thanks from new orleans la

    ReplyDelete
    Replies
    1. Try looking in Menu > My Folder > Pictures or if the picture was sent in a picture message, Menu > Messages > Inbox

      Delete
    2. I also had this problem as well. I had downloaded music using Verizon's Rhapsody and when I installed my Scandisk SD card, all my music as gone. I have searche every place it could possbly be-and it's gone. I put the card back in my old phone and it seems the music has been lost. I am pissed because I had quite a bit on there and it wasn't cheap.

      Delete
    3. I decided to put the SD card in my PC to see if I could find my files. Nothing. All gone. I don't know what could have happened and I really am upset. Why would moving the card from one phoneto another wipe it? Next time, I'll download my files to my PC...expensive lesson learned.

      Delete
    4. Rhapsody is primarily a subscription service and files have limitations, enforced by DRM, on what you can do with them. They also only work on supported devices and the S390G is not one of them. If you you still have a Rhapsody subscription you can probably re-download the files to your PC for free. See the Rhapsody site for details.

      Delete
  8. I just ordered the Samsung s390g a couple days ago and should be receiving it sometime this week. Does anyone know for sure exactly how many units it charges to send/receive a text and picture message? I know that some tracfones, if not most newer ones I've seen only charge a third of a minute for a text, and 1.5 minutes for a pic message. If anyone knows what the texting rate is for this phone, that would be awesome!

    ReplyDelete
    Replies
    1. All recent Tracfones, including the s390g, charge .3 minutes per text

      There is currently a problem with the s390g overcharging for picture messages.Picture messages are supposed to cost 1 minute plus .5 minutes for each minute it takes to transfer the image, so the minimum is 1.5 minutes per picture message but it can be more if the image is large or the network is slow.

      Users on Howard Forums are reporting that the s390g is overcharging for picture messaging with messages averaging 8 minutes each. Tracfone has reportedly acknowledged the issue but has not yet fixed it.

      Delete
    2. I don't think that is considered "overcharging" it is merely charging, unless it was specifically stated that a certain amount would be charged.

      Delete
    3. According to Tracfone web browsing on all their phones is supposed to cost .5¢ per minute used. The S390G appears to be charging by the KB at about 1.5¢/KB rather than by time. That results in significantly higher costs, especially when sending or receiving MMS messages compared with older Tracfones. Whatever you call it the end result is higher than advertised cost to the user.

      Delete
  9. Gotchya! Thanks for the info, Yeswap! Do you know whether or not the overcharging for pic messaging happens to be a network problem that tracfone can fix, or would it be one of those types of issues where there would be some type of recall on the phone? I certainly hope it's not the latter...I just hate having to send things back!

    ReplyDelete
    Replies
    1. I think it's likely that the fix will involve them having the user enter some codes on the phone.

      Delete
  10. Yeah, based on my own experience, that sounds as though it will be the most likely possibility when it comes to tracfone.

    ReplyDelete
    Replies
    1. So, the phone came in the mail today, a day sooner than I expected. It's still in the process of having my phone number and service transferred from my old TF while I'm keeping it on the charger. Aside from not yet having it activated, I like the phone a lot...so far. I had the wifi up and running in minutes after I pulled it out of the box and it seems to work really well. I haven't tried downloading any apps yet, but I downloaded three games, and they all work good. The quality and structure of the phone is by far nicer than other TF's I've owned. I'll let you know how it works when it comes to call quality and message rates and so fourth once it's finally activated. One question I have... Do you happen to know how many times it's possible to enter invalid codes in the phone code entry mode? And once the number of invalid codes have been exceeded, will it lock the entire phone itself, or will it just lock the sim card, or make the sim card invalid?

      Delete
    2. If you enter the wrong PIN three times the phone will lock displaying "Enter PUK code" and even the correct PIN won't work.

      When this happens you can unlock it by using the PUK code which is often printed on the card the SIM comes attached to.

      If you don't have the PUK code (which is unique to each SIM) you can get it by calling Tracfone. Entering the wrong PUK code too many times (usually 3) will cause the SIM to lock permanently and become unusable.

      Delete
    3. where did you find the games to download?

      Delete
  11. I gotchya, so does that mean there's a chance the phone itself coud be permanently disabled, or just the SIM?

    ReplyDelete
  12. Thanks again for the info. I followed the link you provided for howardforum and saw what a lot of those guys were talking about as far as the overcharging for the MMS. My new phone is still waiting for my old TF number to be ported over. Hopefully, by tomorrow, I can give an update.

    ReplyDelete
  13. Hey Yeswap, do you happen to know much about the technical functionality of the triple minutes for life feature, or TMFL? I'm wondering if the TMFL will still work on the phone if I end up needing to replace the SIM card at some point??...Which I probably will. Sorry about having so many minuscule questions. I'm Kind of new to this stuff, and have found it somewhat difficult to find reliable technical support.

    ReplyDelete
    Replies
    1. TMFL is tied to the phone not the SIM. You won't lose it if you have to replace the SIM.

      Delete
  14. Finally got it activated today and the messaging rates seem decent, so far, actually. only one minute of airtime for a 30 to 70 KB pic message. Don't know why the phone didn't charge the extra half minute, but not exactly complaining. Activating the 3G browser for 3 minutes and going to facebook cost about 5.5 minutes of airtime, but I've come to understand the phone deducts minutes by the KB when using data. Going to some websites for only 2 mins cost about 7 units, but when I activated the browser for only 1 minute to go to the weather channel link that tracfone provides, only 0.4 units were deducted. Over all, I'm pretty satisfied with how the phone is working so far. I'll update if anything major changes.

    ReplyDelete
  15. What setup options does this phone have for email? Is there an exchange/outlook email setup? or limited to just gmail/yahoo?

    ReplyDelete
    Replies
    1. I don't have the phone but the S390G is supposed to have a POP email client so it should work with any email provider that supports POP.

      Delete
  16. I recently purchased the S390g and have setup the wi-fi with no problem as well as my hotmail and gmail accounts. I've connected the bluetooth to my handsfree system in my Prius but can't figure out how to transfer my contacts from the S390 to my Prius system. Any ideas on how to this? Also, where is a good place to find apps for this product. I've tried some on google but have only been able to successfully download google maps and facebook.

    ReplyDelete
    Replies
    1. I'm sorry but I don't have any experience with the Prius handsfree system.

      I found a post on Wikihow that has some suggestions for various phone models, including a Samsung Gleam that might work with the S390G.

      For apps try these sites:
      boostapps.com
      wap.GetJar.com
      mobilerated.com/wap/

      Delete
  17. I have this phone, love it, but suddenly, my contacts all disappeared and cannot save any now. Any suggestions?

    Thanks.

    ReplyDelete
    Replies
    1. Try taking the battery out for a couple of minutes.

      Delete
  18. since this phone has removable sim cards, can it be used in Europe with the purchase of a local SIM card?

    ReplyDelete
    Replies
    1. No, Tracfones are locked to only work with Tracfone SIMs and are extremely difficult to unlock. You would also need to remove the prepaid airtank software. I've not heard of a Tracfome being successfully unlocked in many years.

      Delete
  19. Is the third of a minute texting rate on this phone supposed to mean that you would get deducted one third of a triple minute, or just a third of a regular minute after the minutes have tripled?? A tracfone customer service rep told me today that it's a third of a tripled minute, meaning that a full minute deduction still takes place, and I have a feeling she doesn't know what she's talking about. Can someone please tell me I'm wrong??

    ReplyDelete
    Replies
    1. It's unclear to me what you mean by a "tripled minute", but it's really quite simple.
      A $19.99 "60 Minute" refill adds 180 minutes to a TMFL phone.
      Those 180 minutes can be used for:
      180 minutes of voice calls
      or
      360 minutes of web browsing
      or
      540 text messages

      Delete
    2. 1 text costs 1/3 of a minute.

      Delete
  20. By "tripled minute", I mean that each purchased minute becomes 3 minutes once added to a triple minute phone. The Tracfone service rep tried telling me if I purchase and add a 60 minute card to the phone, my minutes will then triple to 180, which is in fact true. However, she also told me that I will only be able to send and receive a maximum of 180 texts, even though the phone deducts 0.3 of a minute for incoming and outgoing SMS texts.

    ReplyDelete
    Replies
    1. The Tracfone rep was confused. Once minutes are on the phone they are just minutes.

      Delete
    2. Tracfone Reps don't really understand the product they are supposed to know.

      Delete
  21. I just received the s390 and everything's working so far except that it won't recognize either the 32 g or 4g memory card. I tried going to folders and selecting memory card. It says card empty and when I try to create a folder it says memory full. My downloads are all going to phone memory and don't give me option to save to card.

    ReplyDelete
    Replies
    1. I had the exact same problem, I bought an additional 32gb micro sd card, thinking the first 32gb card was defective.Still didn't work. I could only get it to recognize my old 2Gb micro SD. It was an issue with my phone that I could not get resolved, other people did not seem to have this issue, so I thought it was just my phone. I tried to exchange phone but HSN said they were out of the phones, so I returned it to HSN.

      Delete
  22. i can't connect my phone to my wireless network.

    ReplyDelete
    Replies
    1. Some phones seem to have trouble connecting to some WiFi access points. Things you can try:

      Turning the WiFi access point or router off and on
      Removing and replacing the phone battery
      Deleting and re-adding the access point on the phone
      Changing your WiFi to us a different encryption method (WEP, WPA, WPA2 or WPA-PSK)
      Changing the WiFi from mixed mode to g only
      If your Wifi is hidden try setting it to broacast its SSI
      Upgrading the WiFi access point or router's firmware

      Delete
  23. Both of my children have the Samsung 390s and both have had trouble with it dialing 911 by accident. Is there some key that can be "turned off" so this will not happen?

    ReplyDelete
    Replies
    1. Teach them to lock the phone (hold down the Alt key to lock) before putting it in pocket or bag.

      Or turn on auto key lock: Menu > Settings > Phone > Auto Key Lock. That will cause the keys to lock automatically when the display backlight goes off.

      To unlock the keyboard they need to quickly press the left soft key followed by the right soft key.

      Delete
  24. Accidentally dialing 911 happens to me when my phone is locked. Help!

    ReplyDelete
    Replies
    1. Some phones do that. It's a feature designed to make it easier to dial 911 in an emergency.

      If you are using a PIN code lock try locking the keyboard as well. Press and hold the Alt key to lock the keyboard.

      Delete
    2. It dials 911 while locked you hit 000, mine dials it while in my pocket. I have not found a way to disable it yet.

      Delete
    3. Yeswap, please READ ALL THE COMMENTS. Your advice does not work. I have this problem with it dialing the emergency number WITH THE KEYBOARD LOCKED as well. I have resorted to just pulling the battery out of it. Can you dig a little deeper on this? It is obvious more people have this problem than you may think! We need a solution that works, not the same repeated advice that isn't working. Thanks.

      Delete
    4. I'm sorry but there's no magic bullet. The phone will dial 911 even when locked. You need to find a way to carry the phone where the keys don't get pressed. Maybe keeping it in a front pocket or using a hard case or holster. If you can't find a way to do that you need to use a different phone.

      Delete
    5. The specific key press sequence that causes "SOS" to be dialed is
      000, then it prompts you to press the left function key, if you want to dial "SOS".
      I bought a belt holster/case at Target that hasn't allowed any extraneous keypresses to happen. The phone slides into it side ways and is held top and bottom, tight enough, that I haven't had a problem. I think if I really tried, smashing the case that is, I could get the keys to press while in the case. You might try checking out the cases there. I actually went to the brick and mortar Target, and slid the phone into the various cases.

      Delete
  25. Is there anyway to turn off the data connection feature of this model, Samsung S390? Though my phone is locked, it keeps on deducting minutes after using the web browser via WiFi connectivity.

    ReplyDelete
    Replies
    1. There's no way to disable data that I know of.

      Be sure to close the browser by pressing the red End key when you are done using it. If the browser's not running it won't use data.

      Delete
    2. Does this mean that when using Wi-Fi we are still charged .5 minutes/units for each minute we are using the Browser or an internet app?

      Delete
    3. No, Tracfone doesn't charge you for using WiFi data.

      I believe the original poster was leaving WiFi while the browser was still actively downloading and getting charged for the data consumed after he moved out of WiFi range.

      Delete
  26. Thanks for all the useful information. I am thinking of buying this phone. Does anyone know if What's App can be downloaded on this phone? I would like a phone that can accommodate that app.

    ReplyDelete
    Replies
    1. WhatsApp only works on Android, iPhone, BlackBerry, Symbian, Nokia S40 and Windows Phone. It doesn't work on the S390G or any other Tracfone.

      Delete
  27. Having problem setting up WIFI. Do u have to input PROXY info, and where do u get the PROXY info?

    ReplyDelete
    Replies
    1. Most WiFi access points (MacDonalds, Starbucks, typical home Wi-Fi setups) don't use a proxy. Just leave it blank.

      If the access point broadcasts its name (must public and home ones do) just click on it in the list that appears when you turn on the phone's WiFi and enter the password if prompted.

      If the access point doesn't broadcast its name (a hidden access point) enter the name (aka SSID), choose the security type and password.

      If a proxy is required you have to get it from whoever set up the access point.

      Delete
  28. i saw this at vons for 29.99 in san pedro california

    ReplyDelete
  29. I bought this phone 4 days ago. It works pretty good, but there is one thing that is REALLY annoying, which is making me thinking about dumping it. However, if there is a simple solution, that would help.

    When I enter text (text message --or-- email), when I press the space bar it always (70% of the time) enters a period '.', so I have to press backspace, over and over, until it finally enters a real space. For a simple text message, I have to enter backspace about 10x, otherwise the message is littered with periods all over the place.

    Any solution, or do I have a defective phone?

    ReplyDelete
    Replies
    1. The way it's supposed to work is a short press on the space key enters a space. A double press enters a period followed by a space.

      There's key repeat so if you hold the space key down too long it's treated as a double space and repeats.

      If you are getting period space with a short press of the space key the phone is defective.

      Delete
    2. I have the phone.
      I see the . when I click on the right side of the spacebar.

      So I click on the left side of the SPCbar to get a space

      Delete
  30. Thanks Yeswap (regarding the space key issue). I will try to get the phone replaced.

    Also, is there a way to turn off the constant "xx minutes deducted" --or-- "xx minutes available" messages? They are also annoying.

    Thanks!

    ReplyDelete
    Replies
    1. It's not possible to disable those messages.

      Delete
  31. Just ordered the S390G phone.

    If I have any problems, then Yeswap appears to be the 'go to guy' !!!

    Kudos to Yeswap for his succinct and enlightening comments...and here's to hoping I never have to bother the gentleman with my troubles.

    ReplyDelete
  32. In trying to set up WiFi, authentication failed keeps coming up. What am I doing wrong?

    ReplyDelete
    Replies
    1. That generally means a wrong password or security type

      Delete
  33. Do this phone show 3g logo by the signal bars?

    ReplyDelete
  34. Had phone for about a week. Everything going well,work at a hospital & tried the wi-fi last night,did'nt work. I charged the phone, however, the phone will not turn on now,it's dead.Took out battery,still dead.What's going on?

    ReplyDelete
    Replies
    1. Either the phone didn't really get charged or it's defective. Try charging with a different outlet and/or with a different charger if you have one. If that doesn't work contact Tracfone for a warranty replacement

      Delete
  35. can i replace at&t sim instead ?

    ReplyDelete
    Replies
    1. It depends on what you mean by an AT&T SIM.

      Tracfones are locked to the SIM they come with, an actual AT&T SIM will not work.

      If your phone has a Tracfone T-Mobile SIM and you can convince Tracfone that T-Mobile doesn't work where you use the phone they will send you a replacement AT&T based Tracfone SIM that has been programmed to work in your phone.

      Delete
  36. is the voice message charge the same as text message ? thanhk you !

    ReplyDelete
    Replies
    1. No, a voice message is a MMS with an audio attachment and would be quite expensive to send, 2-9 units (minutes) per message.

      Delete
  37. I'd like to use the phone as a phone. How is the call quality of this model?

    ReplyDelete
  38. I've had this phone for almost 2 months and it works good for the most part, with a couple of exceptions. I tend to occasionally get these error messages that pop up on the phone that says "Defence Blocking". It's a black screen with yellow text, and it usually happens at random times such as when I play back a video I stored on the SD Card, and it happened today after I downloaded a game from umnet and tried to play it. It happens rarely, but it's sort of annoying when it does.
    I've had others from howard forums post that they've had the same thing happen with their S390G as well. Any idea what could be causing this?? What are the chances that Tracfone would put a recall or firmware update on the phone. Thanks in advance for any insight.

    ReplyDelete
    Replies
    1. I think you are right that it's a firmware bug.

      I don't think Tracfone has ever done a recall or an OTA firmware update.

      The first release of the LG 800G had a much more serious bug that prevented text messaging from working for most users. Tracfone's solution was to send a replacement phone to anyone who called to complain. They sent out replacement Motorola EX-124G's initially and later LG 800G's with updated firmware.

      If the bug bothers you enough you could complain to Tracfone and see if they would replace the phone with a different model.

      Delete
    2. My phone did this twice today. I just took the battery out and put it back in and it went away but the first time then i couldn't get in to my inbox to check my texts. It said it was initializing. So i had to do it the long way. Go in through contacts and create a message that way then it would let me into my inbox

      Delete
  39. Thanks for your reply, Yeswap. Unfortunately, I think I'm going to have to contact Tracfone so I can ask for a repalcement. I can't play back a video at all without that error message popping up, which pretty much renders the camcorder on the phone useless.
    Not the end of the world or anything, but of course it's nice to have things we purchase work correctly. My hope is that it's not bad firmware on every single product that comes from the S390G line.

    ReplyDelete
  40. I'm hoping to use this phone on my home network where i restrict access based on MAC address. How do i find the MAC address for the the WiFi card? Thanks for any help.

    ReplyDelete
    Replies
    1. It might be on the label under the battery. If not, temporarily disable the MAC address filtering, connect the phone to the access point and it will be in the router admin screens somewhere. It's on the Status > Wireless screen in DD-WRT.

      Delete
  41. Yeswap, first of all thank you for all your help! I too have a few questions about the s390g.
    1- When connected to my home wifi, after a while the green wifi icon turns blue, when this happens if browser is pressed it charges my minutes. Is there a way to keep it connected once it has been connected the first time, without having to reconnect it?
    2- Is it possible to replace the "browser" option from the display with something else like "messages" or "contacts"? If I want to use the browser I would go to the menu.

    thanks,
    Dave

    ReplyDelete
    Replies
    1. 1.) A Blue WiFi icon means that WiFi is available but not connected. Green means it's connected.

      Be sure the WiFi icon is green before you try to use the browser.

      WiFi disconnects when the phone is idle for a while. It should reconnect shortly after you wake the phone up but if it doesn't, open the WiFi app and click Connect before using the browser.

      2) It's not possible to disable or remap the browser key, unfortunately.

      Delete
    2. Can the amount of idle time before the wifi disconnects be configured?

      Delete
  42. I am having the same problem with the Authentication failed when trying to set up wifi. I thought it would ask me for my router password or something, but it doesn't. Where do you enter this info?

    ReplyDelete
    Replies
    1. In the WiFi app, after you click your access point name, on the next screen scroll all the way to bottom, the password field is the last one.

      Delete
    2. I go to WIFI and see a list of routers which one is mine. I select it and right away it says "Disconnected" and then "Authentication Failed". I go to options and if always says, Wi-Fo Off. I select it again and it says "Activated". I don't see anywhere where you can scroll down to enter a password.

      Delete
    3. Highlight your router in the list, click Options, choose Edit and enter your password.

      Delete
    4. It worked!!! Thank you so so much. I really appreciate your help. I would have never known to go to Edit to find that.

      Jerry R.

      Delete
  43. It worked!!! Thank you so so much. I really appreciate your help. I would have never known to go to Edit to find that.

    Jerry R.

    ReplyDelete
  44. anyone come up with an idea to stop it from unlocking in your pocket and dialing/opening browser and using up mins. Doesn't matter if you lock it before you put it in your pocket, it will still get unlocked. Some one needs to make a cover for this phone with plastic over the keypad to stop this problem.

    ReplyDelete
  45. Hi. I just got this phone to replace one on my Verizon contract up last month. I'm very happy with it, but can't set up the email. The wizard is no help as it asks to "enter email address." How do I do that? You can email with most phones and their address is usually the phone number.att.net.......etc. Do I make up my own number. What's the domain? Or do I use an existing account and use the phone just to access it? Thanks, in advance.

    ReplyDelete
    Replies
    1. It's a POP/IMAP email client like Thunderbird or Outlook on a PC. The email wizard lets you configure the app to work with popular email services like Gmail, Yahoo Mail and Hotmail by just entering your email address and password. If you use a service the wizard doesn't recognize you can setup it up the account manually by entering the server names etc.

      You can also send an email to the phone as a text message using:
      number@txt.att.net or
      number@tmomail.net
      depending on whether your phone has a T-Mobile or AT&T SIM (If you don't know, send an email to both and see which on works).

      Delete
    2. What is the maximum IMAP email accounts that can be set up?

      Delete
  46. Anyone make a gel skin for this phone?

    ReplyDelete
    Replies
    1. I also woudl like to know if they make any sort of case for the phone besides those silly clip on leather cases I just want a hard shell or silicon one like your talking about. the only ones I cna find are the ones that come with the hsn deal I wonder where they get them?

      Delete
    2. The Amazon cases at that link don't have the camera slot or speaker vent in the right place. Look at the case and phone photos, and you'll note the case camera and speaker cut are too far to the right. I buy a lot from Amazon, but they appear to have messed up here.
      The good news is that if you go to Ebay and search Samsung chat527 gel case (Euro version?) you'll find elegant, well-made gel cases ( blue looks black and blue)for about $7-8 including shipping. Mine took 15 days to get here (west coast), but dealer communication was excellent. He was about to send a replacement but it arrived right after I emailed to ask where it was.

      Delete
  47. Can this phone be used with google chat? as like an app, or online?

    ReplyDelete
    Replies
    1. Probably. Try one of the Google Talk Java ME apps listed here: boostapps.com/tag/gtalk/. If none of them work m.ebuddy.com in the phone browser should.

      Delete
  48. Please can you help me with setting the alarm, it will not allow me to set a time. Also how do I set the number of ring tones before it goes to voicemail.

    ReplyDelete
    Replies
    1. Press Menu > Tools > Alarms.
      Select Wake-up Alarm
      Press Options > Create Alarm.
      Enter a name for the alarm
      Use the Left or Right Navigation key to select Alarm Activation On
      Use the Left or Right Navigation key to highlight the minutes or hours field and enter a number using the QWERTY keypad.
      Highlight am/pm and use the Right Navigation key to change to am or pm. Press Save to save the new values.

      Delete
  49. I have tried this every time I enter the name it won't let me go right or left after if I do it just gives the option to save only, it doesn't matter which button I press it just saves it with no time or activated on.

    ReplyDelete
  50. I figured it out thank you. Not used to this phone yet only got it yesterday, but so far I like it.

    For my other question how do I set the number of rings before it goes to voicemail?

    I am really so glad you are here to help, I have been through the manual several times with no help.

    ReplyDelete
    Replies
    1. As far as I know it's not possible to change the number of rings before a call goes to voicemail on Tracfone.

      Delete
  51. I just got this phone last week...works nice on wifi,I now have a problem, I can no longer play videos, web surfing works fine. I recently downloaded opera mini browser, seems not to be the problem I need to know how or if i can download ?flash player? if that is what is missing, and what version the phone requires, any help or links would be great, as I am not very techy with phones. Thanks for any help!

    ReplyDelete
    Replies
    1. There's no Flash player for this phone. However you should be able to watch mobile formatted videos from sites like m.youtube.com using as well as other mobile friendly video sites like the ones listed here Mobile Video | WapReview.com. Nost mobile video sites should work in the built in browser and possibly Opera Mini.

      Delete
  52. I was thinking about ordering this phone for the wifi but i want to know what are that apps that can be downloaded. I like listening to music (pandora, slacker and iheart?

    ReplyDelete
  53. The phone runs Java ME apps. There are no pandora, slacker or iheart Java ME apps. There are some Java ME internet radio apps. Virtual Radio is probably the most popular, but I don't know if any of them work on this phone. The phone has an MP3 player so you can listen to music you own.

    ReplyDelete
  54. I was hoping to find a radio app that worked through the wifi. Everything ive found is too large to load or is not compatible with the S390G. If you find one let me know

    ReplyDelete
    Replies
    1. Try this one: boostapps.com/apps/virtual-radio/ it's only 152 KB and works on many basic phones.

      Delete
  55. about ready to give up on this phone. i have tried all steps offered to set up a wifi connection here at home with hidden wifi. still unable to connect and unable to delete the 6, yes 6, failed wifi connections with my home name and password. don't know how to delete them even with restoring the phone to factory condition. H.E.L.P.

    ReplyDelete
    Replies
    1. Open the Wi-Fi app
      Highlight the connection you want to delete
      Press the the left softkey (labeled "Options")
      Choose Delete

      Delete
  56. thanks but says "name already in use" and I don't get the option to delete. It clearly sees my connection just "authentication failed" No other issues with any other electronics hand shaking with our connection in our home. i try to make other adjustments and it just says "no connection with AP" i think i've gotten every error message possible. so very discouraging. also, i put in a microSD card (supposed to be compatible) and it doesn't seem to see it. really frustrated....thanks for any help you can offer...

    ReplyDelete
    Replies
    1. It sounds like maybe you are pressing the OK key after highlighting the access point causing the phone to try to connect to the invalid access point. The process is:
      Press Menu > WiFi.
      Press Wi-Fi On.
      Highlight the access point that you want to delete using the Up and Down Keys. Do NOT press the OK key. Press Options > Delete.

      Delete
  57. now i get a message that says i've reached the mac limit for profile, asks to delete, checks the box for "all" but does not delete. *sigh*

    ReplyDelete
  58. protocol, linger time, ad hoc.....i shouldn't need any of this info. it should be seamless and just handshake with my connection as ive typed in the correct set name, bearer type, SSID, Auth type, Encryption type, password. Should be no need for gateway or proxy address. it should all be transparent...I just get "no response from AP" any other thoughts?? tx

    ReplyDelete
    Replies
    1. You could restore factory settings and start over:
      Menu > Settings > Phone > Reset Phone. Press Yes to continue.

      Delete
  59. I just got my Net10 S390G yesterday, and I hooked up to my home wifi pretty easily. Went through the usual nonsense getting Net10 to move over my old number and minutes, but phone is working well. However, when I use the browser to try to sign into gmail via the web I can't see to get the "Sign In" button to work. I can enter the Username and Password, and I can highlight Sign In, but when I push the button nothing happens.

    ReplyDelete
    Replies
    1. I had the same problem when I first set up my phone... I believe the phone thinks you're in India because after messing with it for a while and doing a little research, I created a NEW Google Account through the browser on the phone and where it was asking for my Location, it was saying I was in India and I was able to change my location then to United States when I wasn't able to before! After that I signed out of my New Google Account and was able to sign into my Old Google Account and the Sign In button worked that time! Also, after that, I was finally able to sign into my YouTube account and watch my Favorite videos etc. when I wasn't able to before...

      Before I done this, I searched online and discovered that you can't use any Google Mobile Apps outside the US or something like that-it was a few weeks ago when I done this. There's probably another way, but that's what worked for me. I hope I don't have to reset my phone to factory condition because I don't want to have to go through that again!

      Delete
    2. Never mind what I said about creating a new Google account and setting the location to USA and then signing out of the new account and then signing in to your old account. I just recently tried signing out of my Google account from the Google search page and then tried to sign back in, but couldn't... I then followed my procedure of creating a new Google account etc., but that didn't work.

      After an hour of doing this 3 times, creating 3 Google accounts etc. and it not working, I tried again to sign in to my old Google account, but this time on the sign in screen, after I entered my Google email account and password, I clicked on Options using the left navigation button or whatever it is called on the phone and I scrolled down to where it says Standard View or Smart-Width View, I then clicked on Standard View which changed it to Smart-Width view. After that, I clicked on the Google "sign in" button and it worked!!

      But, I have since signed out of my Google account and when I tried to sign back, I had to click on Smart-Width view under Options which changed it back to Standard View and the sign in button worked! So, I don't know why this is what works, but it does! I've tested this over and over again even after deleting the cache and cookies under browser settings and it works every time! You simply under Options on your Samsung phone, click on either Standard View or Smart-Width View and then click on the Google "sign in" button and you will be signed in!

      After this, if you go to YouTube, you should be automatically signed into your YouTube account. If not, you can sign in using your Google email account and password and if the "sign in" button doesn't work, do the same thing here on the YouTube sign in page-under Options on your phone either click Standard View or Smart-Width View and then click on the sign in button...

      Also, make sure you enter you Google email account when signing into YouTube because I tried entering my YouTube Username and it doesn't work...

      Delete
    3. To summarize:

      If the "Sign In" button doesn't work when signing into any Google services (Gmail, YouTube, Etc.) using the (built-in browser) on this phone, click on either Standard View or Smart-Width View under Options on your phone using the left navigation button to change the view to either Standard View or Smart-Width View and then click on the "Sign In" button and sign into Gmail, YouTube, etc. and that should get you signed in... Also, when signing into your YouTube account, enter your Google Email Address instead of your YouTube username because I have found that your YouTube username does not work when signing in...

      Delete
    4. I'm having the same Gmail issues as the original Anonymous posted. I've tried what "tggl1974" suggested and still cannot access Gmail. Tracfone customer service provided no help other than basic troubleshooting, and when not able to resolve the issue, they said they cannot be held responsible. I WAS able to access Gmail when I first got the phone, but can't for the past few weeks. So what else can I try, any suggestions?

      Delete
    5. Ok, I followed the advice below to download Opera Mini Browser from m.opera.com, and I am now able to access Gmail. Thank you!

      Delete
  60. I also have the glitch of "no response" displaying, and deducted increments of time. I've called several times and no one seems to know what the problem is or how to fix.

    ReplyDelete
  61. I downloaded the Opera Mini Browser from m.opera.com and it works great. Far superior to the Tracfone browser, and it lets me log into my Gmail via the web.

    ReplyDelete
  62. How did you get the Opera Mini Browser to work on the S390G?? The S390G isn't on the list of supported devices.

    ReplyDelete
    Replies
    1. Download it from m.opera.com the phone's browser. Opera Mini is a generic Java app and works with almost all phoness including the S390G.

      Delete
  63. Can you tell me if there is a way to get an audible notification when you have voicemail or a text waiting? I can't seem to find a way for that alert. Thanks

    ReplyDelete
  64. I tried downloading Opera Mini 4.4 from m.opera.com but my S390G displays the message "Content Not Signed"? What does this mean?

    ReplyDelete
  65. I tried downloading Opera Mini 4.4 from m.opera.com but the S390G displayed the message "Content Not Signed". The S390G then responded with "ACTIVATION REQUIRED!" when I hit the CONTINUE button and then the SAVE button. I didn't activate my TracFone account so this was being done through WiFi. Does my account need to be activated??

    ReplyDelete
    Replies
    1. Signing verifies that the app hasn't been tampered with. To download a signed version of Opera Mini:
      Scroll to the bottom of the page on m.opera.com and click "Other download options".
      On the next page under "Options for Opera Mini 7:" click "Select Code Signing Certificate"
      On the next page click "All certificates"
      On the next page click "Download Opera Mini 7"

      The signed version may get you past the "Activation Required" roadblock. But it might not, it's possible that Tracfone wants to force you to use mobile data to download apps so they make more money.

      Delete
  66. Hello, I just got this phone today and it's splendid, only thing is that sometimes my name pops up and says invalid id/password or something like that, taking away a minute. It did that twice, and I hope someone isn't trying to hack into it somehow? Thanks for any of your knowledge on this

    ReplyDelete
    Replies
    1. I haven't heard of that error. Probably not a hacking attempt. Perhaps you set up an email account with the incorrect password?

      Delete
    2. I just got this phone last week and mine is doing the same thing. When it does it, take a look up where the 3G is and I'll bet there is a red line that is going around the 3G. I don't know what this is for or what it is about but I sure would like to know because like you said it does deduct like .30 every time

      Delete
    3. @Kris Stroup If it's deducting anything then you are connecting to the mobile web. You don't get charged if you connect directly to wi-fi Do you know how to connect to wi-fi?

      Delete
  67. I use Handbrake to downsize videos recorded off TV for watching on my computer and would like to put some on my MicroSD card for the S390. I generally save them as .m4v files but the S390 does not recognize this format. Do you know what format I should use instead?

    ReplyDelete
    Replies
    1. I've converted several videos using Nero Recode 11 and put them on an SD card and played them back on this phone and they look great! I converted the videos to 3GP format (3GP File Extension, MPEG-4 SP/ASP Codec). I set the resolution to 176 x 144 and the audio is set to LC-AAC Codec 2.0-channel stereo. For the aspect ratio, in Nero Recode 11, I have it set to Stretch so it will fill up the screen when played back on the phone... But some videos look better left at their Original Aspect Ratio or Letterboxed... I think this phone will only play videos that are in the 3GP format with 176 x 144 resolution...

      Delete
  68. I am trying to download an app from m.umnet.com and it will start to download and just as it's about to finish the screen says unexpected failure. Do you know what this is from or what I can do to fix it? Thank you and I must say that I have found your information on this site very useful.

    ReplyDelete
    Replies
    1. Mobile Java apps are like that, maybe one in three works on any given phone. Try a different app or site.

      Delete
  69. Thanks for your help. I still get the "Activation Required" message when downloading Opera Mini 7 following the detailed instructions that you provided on October 5. I am using WiFi and my S390G has not been activated. I guess I'll find out if activation is a prerequisite for downloading when I activate my S390G at the end of this month.

    ReplyDelete
  70. My phone was activated when I downloaded (using my home wifi) the Opera Mini browser. Used Opera on a recent trip and it worked well accessing news, weather, etc. whenever there was wifi.

    ReplyDelete
    Replies
    1. Thanks for confirming that once the phone is activated, downloading apps works.

      Delete
  71. Does anyone know of some other free app sites that will work on the S390G. I've tried the m.umnet.com site but it won't let me download anything from there.

    ReplyDelete
    Replies
    1. There are links to dozens of free Java app download sites at Mobile Downloads - Wapreview. Let us know if any of them work.

      Delete
  72. My work place has AT&T repeater antennas because of weak cell signals. Will the S390G allow a Google WiFi text (Via company WiFi)or better yet WiFi Phone so I can drop AT&T and go back to Tracfone.

    ReplyDelete
    Replies
    1. It's not possible to do WiFi calling with a non-smartphone like the S390G.

      You can't send or receive real text messages using WiFi either. If you have Google Voice you can view texts sent to your Google Voice number on the Google Voice mobile web site using WiFi. You can also send texts from your Google Voice number using the mobile site. Or you can have Google Voice forward your texts to your email address and read them using the phone's email app on WiFi.

      A Tracfone with an AT&T SIM might work with your employer's AT&T repeater if you want to give that a try. You can return the phone if it doesn't work.

      Delete
  73. I am having a problem with roaming, or lack thereof actually. It won't roam at all, it's either home or no service. How do you make it roam? I can't seem to find any option to change it to home or away or anything other than airplane mode. I went somewhere today, and my husband's Net10 phone was roaming and had full bars, and my phone had no service. My husband has the LG flip. I need my phone to work everywhere everyone else's phone works, and so far, mine doesn't. Do I have to waste minutes and call customer service?

    ReplyDelete
    Replies
    1. Roaming only works in areas where Tracfone has roaming agreements. I suspect that you and your husband have Tracfone SIMs on a different carrier (AT&T or T-Mobile) or he has a CDMA (Verizon based) Tracfone. See How to Tell Which Network (AT&T, T-Mobile, Sprint or Verizon) a TracFone, NET10 or Straight Talk Phone Uses.

      If you have T-Mobile and your husband has AT&T or vice versa you do need to either call Tracfone or contact them through their Facebook page to get a SIM for the same network. If he has a CDMA Tracfone you will need to replace your phone with CDMA model.

      Delete
  74. I can't stay connected to WiFi for more than a few minutes. The WiFi symbol on the screen changes color from green to blue and the message "Connecting unavailable" is displayed. Removing and re-inserting the S390's battery doesn't help. Has anyone seen a similar issue? My computer has no problem with the WiFi.

    ReplyDelete
    Replies
    1. Does the phone's WiFi work properly with public hotspots (MacDonnalds, Starbucks, public libraries, etc.)? If not it's probably a defective phone.

      If you are only having trouble with your home WiFi, try power cycling the access point or router and if that doesn't help see if there's updated firmware available for it.

      Sometimes switching the access point between mixed mode and 8.2.11 g only or changing the encryption type helps.

      Delete
  75. Anyone tried to use Google's two-step verification on the Samsung email client? I can successfully download emails if I turn off two-step verification. But when I turn on two-step verification and create what Google calls an "application-specific password", all my login attempts fail.

    ReplyDelete
    Replies
    1. I can answer my own question. When Google generates its 16 character password, omit the spaces, which are inserted for readability.

      Delete
  76. I got the message "Activation Required" and was unable to download Opera Mini 7 or Google Maps through WiFi with an inactivated phone. Now that my phone is activated, I get the message "Check Data Restriction - 36" when attempting to do the same thing. My S390 has a micro-SD card with 8GB of unused memory so lack of memory couldn't be the issue. Other S390 owners are able to download applications through WiFi. What am I doing wrong? Is a look-up table available to help decode the S390 error messages?

    ReplyDelete
  77. I don't know of any list of Tracfone error messages but a quick Google search indicates that Data Restriction - 36 means mobile data is unavailable because the phone is roaming.

    Roaming shouldn't matter if you are using WiFi however. Are you sure you are actually connected to WiFi? The WiFi indicator in the status bar is green if you are connected, blue if you aren't.

    ReplyDelete
  78. Hi Yeswap.

    Thank you very much for helping.

    I am definitely using WiFi when trying to download Opera Mini 7 and Google Maps. The WiFi indicator is green and my phone is set to Airplane Mode. I can get on the the internet, but I just can't seem to download any apps.

    ReplyDelete
    Replies
    1. Does the download work if you turn off Airplane Mode?

      Delete
  79. If I am not in a 3G area and out of WIFI range is there any Internet access?

    ReplyDelete
    Replies
    1. Yes, the phone supports 2G data which is available pretty much everywhere you have a connection and aren't roaming.

      Delete
  80. I have had my Samsung phone now for about 4 months and it is great. But I would not recommend this phone to anyone. Even if the phone is locked( holding down the alt key) it has still called 911 several times. I have figured out that when you hit 0 three times while still in the locked screen it will ask you to call SOS. 911 has picked and it has even happened at school! Would not recommend this phone but if you like to chat with 911 saying your phone has pocket dialed you know for the 5th time, don't get this phone!!!

    ReplyDelete
  81. Hi Yeswap,

    In order to download an application using WiFi, the S390 must be activated and Airplane Mode must be off otherwise the S390 displays an error message.

    "Activation Required" is displayed if the phone isn't activated.
    "Data Restriction -36" is displayed if the phone is in Airplane Mode.

    ReplyDelete
    Replies
    1. Annoying restrictions but at least we know what they are. Thanks for sharing.

      Delete
  82. I have a Samsung S390G and just bought an after market car charger for it and it won't work. I contacted the vendor and he sent another that has a light on it but that one won't work either. I even tried it on my son's phone as he aslo has a S390G, but it won't work there either.
    Strangely, enough, it does work with my husband's Motorola phone!
    The vendor says he has sold hundreds with no complaints. My phone charges fine with the AC electrical charger.
    Any ideas? Is there a setting on the phone that I need to enable?
    Stumped!

    ReplyDelete
    Replies
    1. I've run in to that issue on some phones that have a recessed charging port and the plastic part of the charging plug is too big to fit in the recess. The plug doesn't go deep enough into the phone to make contact. Try a different charger, preferably a Samsung branded one.

      Delete
  83. I notice that the numbers and letters light up at the touch of the Samsung s390G. If in the pocket or the case.. the back light remains on even at the slightest touch. Can the back light be turned off and just use the "soft" keys to turn the phone on? Any fix here?

    ReplyDelete
    Replies
    1. Does it happen with the phone locked? If it does I don't think there's any way to change it.

      Delete
  84. Thanks for getting back to me. I'll just deal with the problem and keep checking the battery charge.

    ReplyDelete
  85. This phone dials 911 if pressure is put on the keyboard, even with the keyboard locked. I was told in no uncertain terms by the Tucson Police Department the last time it happened to me (I had the phone in my purse with the keyboard locked)to set the phone so that it could not make emergency calls accidentally, but you CANNOT DISABLE THIS "FEATURE" on tracfones!

    If you could find a hard case that would protect the keyboard from accidental pressure that would solve the problem, but there isn't one out there (I've looked). One advertised on E-bay doesn't fit the phone.

    Tracfone will not let you return or exchange this phone for something else, either, since technically it isn't defective (just pretty useless unless you want to carry it around turned off all the time).

    ReplyDelete
    Replies
    1. Thank you for this information. I was thinking that I was the only one out here with the phone dialing while the keyboard is locked. What is annoying is that with any pressure on the keyboard, either in pocket or the case, the phone lights up. Been going through a lot of charging lately. If you come up with a case that would fix this problem please let me know. Thank you. Gary

      Delete
  86. Hi Yeswap and other Samsung s390 TF owners,
    Thanks for all your research and help on this phone. I found another HSN sale ($99 for phone+1400 minutes+one year, charger, car charger, and gel case) in late September and have had the phone for about a month now. Here are a few things from my experience. 1. I couldn't get TF browser to do let me get to gmail or anything else. It just hung. I downloaded Opera Mini, and it's fine. Even so, entering your email login still seems to force you to multi-tap your keys as on old phones to get the letter or symbol of your choice. Saw a work-around somewhere, but can't find it. 2. Seems like the period_space is the most annoying issue. For me, right side gives period, left period&space.

    ReplyDelete
  87. Is there a way to block a particular phone number or contact on the Samsung S390g?

    ReplyDelete
  88. I get connected to WiFi and I'm pretty sure its connected. I've put in my proper default gateway and get the green WiFi indicator. I can send email no problems. Have done it a few times to a few different addresses to verify.

    Problem is that when I try to use the browser it just timeouts and does nothing?

    Any suggestions.

    ReplyDelete
    Replies
    1. That's strange? Is the phone activate? That should matter but Tracfones tend to behave badly when they aren'r activated.

      Delete
    2. Yes, the phone is activated have sent/recieved calls and texts with no issue. I should clarify, I sent emails over wifi, and then turned wifi off, and sent another. I know the first had to go through Wifi as I didn't get charged any minutes like the 3rd time.

      I know its a long show anybody knows the particular problem, as it could be a phone setting or even a router setting, but ideas would be appreciated.

      With WiFi off the browser opens up goes to their main page, and I can navigate away from it. With Wifi ON, i just get a white screen, loading bars for a few minutes and "connection failed".

      Delete
    3. Try connecting with a different router like at a coffee shop, library or MacDonalds to rule out a phone problem.

      Delete
    4. Was able to connect to the WiFi at work and had no issues doing anything. After connecting I noticed the default settings at work included "http". I know at home it was "WAP". I thought I tried both settings at home, but must not have as, I've sinced edited my wifi for "http" and I had no issues.

      Figured I'd update just incase anybody has a similar problem and finds the site through google.

      Delete
    5. Glad you got it working. Do remember where in the menus the WAP/HTTP setting lives? It might help someone else in the same predicament.

      Delete
    6. >>>Menu
      >>>Wifi
      >>>Options (Verify the correct connection is highlighted)
      >>>Edit (Option 3)
      >>>Protocol (Scroll down a little bit, its under password.)

      Gives you the option for HTTP, WAP, or Other. WAP required me to also put in my gateway address (DNS error if I did not provide this). It worked for email but not web pages. HTTP didn't require anything besides the password.

      *Side note ~ Got curious so looked up the difference to HTTP and WAP. To skip a bunch of tech stuff it would seem HTTP is necessary for HTML websites, whereas WAP would work for WML websites.

      Delete
  89. Hello Yeswap and other community owners thanks for the wonderful post.

    ReplyDelete
  90. I am totally frustrated. I just switched my service to the Samsung S390G and had the following happen: kept turning the screen on bumping the keys (battery ran out in less than 24 hours, with no talking), kept hitting the browser button, and auto(butt) dialed the emergency number 000. (Didn't know it until I received a call from an emergency dispatcher.) This last thing is the worst of it. I couldn't find any reference to the emergency autodial if you press 000 in any documentation, not in tracfone's tutorials, not in the Samsung 390's user manual and not in any of the material sent with the phone. THIS NEEDS TO BE IN BIG LETTERS SOMEWHERE.

    I ran out to the store last night to try and get a case, but couldn't find a hard-shell one that held the phone snuggly, which is why I think I ran down the battery. This is a shame, because otherwise I really like the phone and its functionality. I just can't keep worrying that the keys are getting bumped around. I think I'm going to go with a touchscreen phone.

    ReplyDelete
  91. It's too bad you didn't read "Anonymous November 8" above before you bought this phone. It could have saved you this agravation

    ReplyDelete
  92. Just received my new Samsung S390G and am waiting for my sd memory card. Does the memory card need to be installed before being able to use wifi? I tried to turn on and connect to wifi but if failed.

    ReplyDelete
    Replies
    1. WiFi should work without a SD card.

      Delete
  93. Does anyone know where I can get a cover or skin for this samsung s390g?
    We have looked everywhere. I really only found 2. One had terrible reviews and the other is an old style leather case with a plastic belt clip. Didn't want that but rather a skin or rubber shell case.
    Also, I cannot connect to wifi and I did the tracfone websites directions to a "T".

    ReplyDelete
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