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Telcel America - New Tracfone Brand Now Available



The Tracfone division of América Móvil has launched a new brand. It's Telcel America and seems to be targeted toward the Hispanic community, especially Mexican Americans. Telcel is the largest mobile phone provider in Mexico The new Telcel America web site defaults to Spanish. An English version of the site is also available.

Telcel America has have two plans; $45/month for unlimited US domestic calls, messaging and data and $60/month for unlimited calling and messaging to Mexican landlines and mobile phones in Mexico, Canada, India and China and  to  landlines in some cities in 37 countries (PDF listing covered countries). Even in the covered countries not all numbers are supported. Telcel America has a page where you can check the numbers you want to call here to see if they are covered.

International roaming, even in Mexico, is not supported. The $60 plan includes unlimited text messaging to Mexico only.

The Telcel America plans are identical to ones available from Tracfone's Straight Talk brand except that only the Straight Talk Android phones on the Sprint network officially support international texting, although users have reported being able to send international texts with other Straight Talk phones.

The Telcel America web site is currently only showing three phones; a $99.99 Samsung Galaxy Precedent Android phone on Sprint, $59.99 Motorola EX431G QWERTY candy bar and the Motorola W419G flip phone for $39.99. The Motorola phones are on T-Mobile as URL on the phone purchase page shows the market as GSM5SPR, which indicates T-Mobile and Sprint. That was using a San Francisco zip code (94102). When I tried a Tracfone AT&T only zip (65046) and a Verizon only one (73949) the site showed an error message.

Telcel America also has BYOD SIMs. The SIM ordering site is www.telcelamericasim.com and only T-Mobile SIMs are listed and are priced at $15.

According to the main Telcel America site, phones and refill cards are available at "over 14,000 participating retailers nationwide". If that includes discount online PIN vendors like CallingMart, Telcel could have a price advantage over Tracfone's other unlimited brands Net10, whose plan prices are $5 higher and Straight Talk whose refills are only available through Walmart and the Straight Talk website, neither of which offer discounts.

163 comments:

Comment Page :
  1. Is this now the least expensive unlimited plan for international calls to Mexico? If not which are more competitive? Would be nice if there was a 1,200 minute calls to Mexico plan or so that was $10 cheaper. Unlimited plans are pure marketing, I think everyone would agree.

    ReplyDelete
    Replies
    1. I believe this is the best deal if you need to call cell phones in Mexico. If you only need to call landlines in Mexico:

      Boost $45 monthly plan with $5 international add-on includes unlimited calls to Mexican landlines.

      Calls to Mexican landlines are 1¢/minute on PlatinumTel and RedPocket's $40 monthly plans.

      Delete
    2. Solavei calls from a USA cell to a MX landline to Reynosa, Tamps. is $.02/minute and $.06/minute on USA cell to Reynosa, Tamps. MX cell phones

      Delete
    3. If i live in a border town and i have a prepaid att smartphone can i use it with telcel america

      Delete
    4. Telcel SIMs are T-Mobile based so your AT&T phone would need to be unlocked to use a Telcel SIM. If unlocked it would work if your town has T-Mobile coverage.

      Delete
  2. If Carlos Slim was smart enough to offer free roaming in Mexico for that price,(and it cost him nada, since he also owns Telcel in Mexico) he would have had millions of new customers overnite.......

    ReplyDelete
    Replies
    1. Does the phone still work when ure in mexico can we still call to Los Ángeles??????

      Delete
    2. No, Telcel America service only works in the US.

      Delete
    3. how do i get past the check call restriction 54 when i try to call a mexican cellphone?

      Delete
    4. Are you dialing the Telcel America International access code first?

      You need to first dial 1-415-655-0992 and wait for the prompt. Then enter 011 + Country code + city code + phone number.

      If you are doing that and it still doesn't work check to see if Telcel America supports calling the number: To check if your international destination is available text the COUNTRY CODE + CITY CODE + PHONE NUMBER to 70257

      Delete
  3. How miss-informed is whoever wrote this article, the Straight Talk Does Include Unlimited calls to Mobile Phones in Mexico.

    The Telcel America plans are identical to ones available from Tracfone's Straight Talk brand with the following exceptions: Straight Talk's international plan doesn't include calls to Mexican mobile phones and only the Straight Android phones on the Sprint network officially support international texting, although users have reported being able to send international texts with other Straight Talk phones.


    ReplyDelete
    Replies
    1. You're right, Straight Talk's International plan does include calls to Mexican mobile phones. Thank's for pointing that out. I've corrected the post.

      Delete
  4. Hello,
    Very interesting service!!

    ReplyDelete
  5. Does the Telcel America $60 allow calls to mexico landlines, mexico cells, or both?

    ReplyDelete
    Replies
    1. Can I use an unlocked att iPhone 3GS ?

      Delete
    2. Yes, the iPhone would work. It doesn't support one of T-Mobile's 3G bands so you wouldn't get high speed data in some areas where a T-Mobile phone would. See <a href="http://airportal.de>airportal.de</a> for a map showing locations where an iPhone would get 3G data.

      Delete
    3. Both but landlines are unlimited and cells are 400minutes every 30days

      Delete
  6. how can i be a a telcel authorized carrier

    ReplyDelete
  7. does anybody knows if they support international texting. i send texts to guatemala

    ReplyDelete
    Replies
    1. International texting is included with both Telcel America plans.

      Delete
    2. can u steel use phone well being any were in mexico????

      Delete
  8. They say they'll be using the T-Mobile antennas. It says it'll have unlimited 4g data. Do you think the data will be pretty good?

    ReplyDelete
    Replies
    1. I expect coverage and data speeds to be the same as T-Mobile Monthly 4G or Straight Talk with a T-Mobile SIM

      Delete
    2. There's no 4G well depending were you live straight talk offers 4G but it's 3G all prepaid phone are either 3G or 2G after so many mb it drops to a lower gigabyte

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    3. I have telcel coverage is horrible

      NOT EVEN CLOSE TO 4G SPEEDS OR COVERAGE OF TMOBILE

      Delete
  9. If I'm in Mexico can I make calls back home in Texas or will I be charged a roaming fee?

    ReplyDelete
    Replies
    1. No, international roaming, even in Mexico, is not available on Telcel America.

      Delete
  10. Dang I just saw this company yesterday in kmart and it looks pretty cool it just needs to get some more phones

    ReplyDelete
  11. Does anyone know how well the service works in border towns in Mexico? And is there a difference in service depending if the phone is Android or not? There was a map in the website noting the difference. Thanks!

    ReplyDelete
  12. So will ppl in mexico that have telcel in mexico be able to call ppl in tx that have telcel for free as in unlimited

    ReplyDelete
    Replies
    1. No, a telcel customer in Mexico calling a Telcel America customer would pay the same price as they do to call any other US number.

      Delete
  13. I have the same cuestion, can we call telcel mobile phone in mexico ,and count like if is a regular call or local for them? So we don't have to spend their credit?

    ReplyDelete
    Replies
    1. That's a different question but incoming international calls should cost the same as any other incoming call. I believe all incoming calls are free on Telcel Mexico.

      Delete
  14. Plan and simple if I am in Tijuana will a I be able to receive phone calls?

    ReplyDelete
    Replies
    1. Only if you are close enough to the border (typically less than 7 miles) to pick up T-Mobile USA towers. Telcel America SIMs do not work on Telcel Mexico's network.

      Delete
  15. How do you become a telcel america provider?

    ReplyDelete
    Replies
    1. I'd start by calling Tracfone's corporate office at 305-715-6500

      Delete
  16. what the speed of the internet in 60usd monthly plans?

    ReplyDelete
    Replies
    1. Speed is highly dependent on location. You can expect up to 10 Mbps with T-Mobile SIM Telcel SIM and a T-Mobile HSPA+ phone in a T-Mobile 4G area. With the Sprint based phones like the Samsung Precedent you will only get 1 MBps at best. With either platform speeds can be as low as 40 Kbps in some areas.

      Delete
    2. The service sucks for Cell phones it only able to use it to certain limit and then they cut it calls to Mexico so its unlimited with restriction on usage on $60 plan

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    3. Did this happen to you? How many minutes of calls to Mexico did you make before they cut you off?

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    4. in response to : international calls being cut off or having a certain limit, not quite sure , but if it does happen , its simple to fix . Call customer service and have them fix the ILD calls. They will reactivate the ILD calls. As a dealer I demanded answers, but they insisted that the ILD calls were truly unlimited, no limit , and fixed the problem.

      Delete
  17. what netwok does telcel america work on? if tracfone? can you tell me please o what network tracfone work on? thanks

    ReplyDelete
    Replies
    1. Telcel America currently has phones that use the T-Mobile network (Motorola EX431G and W419G) and a phone on Sprint, the Samsung Galaxy Precedent.

      Tracfone has phones that use Verizon, AT&T, T-Mobile or Sprint. To tell which is which see How to Tell Which Network (AT&T, T-Mobile, Sprint or Verizon) a TracFone, NET10 or Straight Talk Phone Uses.

      Delete
  18. Anyone know if they will offer 2way radio service

    ReplyDelete
    Replies
    1. You mean Walkie-Talkie? I haven't heard anything about Telcel America offering it.

      Delete
  19. Where can i buy the plans or phones?

    ReplyDelete
  20. TELCEL America is expensive! because you can bought VONAGE International Calling Card(Digital Card Online) of $5 $15 $25 and SET UP Account with your cell phone and call to cell mobiles mexico for .8 Cents. please visit vonage international calling card for more information. Today there are aplications like WHATSAPP that work with Wifi or Data cell phone.but If you smartphone no have Plan data(internet) but you smartphone had WI FI you can used Whatsapp and send pictures and videos text free.

    ReplyDelete
  21. Carlo Slim had money because he sold expensive telecomunications products in mexico.Carlos Slim in mexico control Everything and the mexican governor permit his monopoly.Forbes need to studied how SLIM get the money.Carlos Slim think that Hispanic Market in USA is easy,and believe that the competition is IDIOT.

    ReplyDelete
  22. Hello is the Unlimited data "unlimited" or certain # of mb? Thanks

    ReplyDelete
    Replies
    1. There's no stated limit but streaming video or audio is prohibited. It's probably like Straight Talk's Sprint based service where the secret limits are so high that no one seems to have hit them yet.

      Delete
  23. Hi! I just got this phone last night at a radio Shack with the $60.00dls plan. But I can't connect to México.. An automated message said that I'm not authorized to make this call... What's wrong?!!! Ayuda inmediata por favor :-(

    ReplyDelete
    Replies
    1. Are you trying to dial the Mexican number directly? That won't work on Telcel America.

      To make an international call:
      1. Dial this access number: 1-415-655-0992
      2. To make a call: When prompted, enter the 0 1 1 + the country code + city code and the destination number, followed by the # key. For example, 0 1 1 + 5 2 + 7 4 4 + 6 5 8 4 7 5 4 + #

      Delete
    2. I see, I'll Follow this steps. Someone from costumer service tried to help me this morning but nothing happened. All he said was that they'll work on my case and maybe within 48 hrs I can make this call. Thanks for your help

      Delete
    3. It works, thanks again!

      Delete
  24. Hello, I want to know how this would work in an unlocked iphone 4s and iphone 5,,,works on 4G

    ReplyDelete
    Replies
    1. Telcel runs on T-Mobile so it would get the HSPA+ variety of 4G in areas wher T-Mobile has completed its refarming of 1900 Mhz spectrum to support HSPA. See airportal.de for a map showing the refarmed areas.

      Delete
  25. Hello, I read most of the coments but I didn't see an aswer to whether the plan for $60 dlls will work to call mobile phones in Mexico??

    I saw the map airportal.de, so where theres no 3G the Iphone will not work??

    Thanks for reading my post.

    ReplyDelete
    Replies
    1. The $60 plan includes unlimited calls to most Mexican mobile phones but not all. You can check if the numbers you want to call are supported at www.telcelamerica.com/unlimitedinternational

      The iPhone will work in areas without 1900 Mhz 3G but data will be slower 2G.

      Delete
  26. do you know if you can stream videos like netflix, youtube on an iphone without trouble and receive emails download apps from the market without slowing down.

    ReplyDelete
    Replies
    1. Everything should work but Telcel doesn't allow streaming videos unless you use WiFi.

      Delete
  27. Does you tube work on the 60 dollar plan on a Tmobile android phone?

    ReplyDelete
    Replies
    1. YouTube will work but Straight Talk doesn't allow streaming so it's best to stream using WiFI.

      Delete
  28. I HAVE SOLD OVER 40 PLANS ALREADY THE 60$ MONTHLY PLAN AND EVYONE LOVES IT *TELCEL AMERICA IS THE BEST IN SAN DIEGO************

    ReplyDelete
    Replies
    1. does the service cut off when you cross the border to Tijuana like boost mobile? or can you still pick up a signal from U.S.?

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    2. Telcel Ameirica phones do not work in Mexico.

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    3. how do I set up internet on a i-phone? where do I get the settings at ?

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    4. The settings are on a card that comes with the Telcel America SIM and also on the Support page at telcelamericasim.com.

      For detailed programing instructions see How to Setup Straight Talk Data and MMS on Android, iPhone and Windows Phone. Telcel America data settings are the same as for a Straight Talk T-Mobile SIM.

      Delete
  29. telcel america does let u use youtube 100% fast on tmobile phones ones u change the APN GREEN WORLD MOBILE

    ReplyDelete
  30. I HAVE HAD TELCEL AMRICA OVER 2 MONTHS NOW AND YES U CAN CALL MEXICO CELL PHONES AND YES HOUSE ALSO AND THEY DONT CAHRGE UR FAMILY IN MEXICO AND YES U CAN USE YOUTUBE UNLIMITED,IN SAN DIEGO WE ACTUALLY GET 4G INTERNET.SO YES EVERITHING WORKS THIS IS A PERFECT PLAN FOR US THE MEXICANS.LLAMADS A MEXICO CELULAR Y A CASA POR 60$ ES EL MEJOR,GREEN WORLD MOBILE ES MI TIENDA EN SAN DIEGO SI TIENESN PREGUNTAS BENGAN.COME ON OVER IF YOU HAVE QUESTIONS

    ReplyDelete
  31. telcel america works with htc inpire 4g from att?

    ReplyDelete
  32. There are additional phone options coming soon as shown on www.telefonostelcelamerica.com

    ReplyDelete
    Replies
    1. That's a Telcel America dealer's site not Telcel America itself.

      Delete
  33. So I have a question if I get the $45 plan will I still be able to text and make international calls? cuz the $60 is a lot for me or is there another way so I won't get charged a lot? Also why is streaming not allowed? I like watching movies and music videos.

    ReplyDelete
    Replies
    1. With the $45 plan you will be able to send and receive international texts but you won't be able to make international calls. However you can make cheap international calls using a calling card or Google Voice.

      See Updated: Save On International Calls With Prepaid for some alternatives to Telcel that may be less expensive, especially if you only make a few short international calls per month.

      Streaming isn't allowed because it uses a lot of data and data costs Telcel alot. You can get a away with a little streamin as long as you keep total data use under about 100 MB/day and 2 GB/month. You can also stream all you want when using WiFi.

      Delete
  34. If i buy a telcel phone in the U.S can it be activated in mexico with the telcel plans from mexico?

    ReplyDelete
    Replies
    1. No. Telcel America phones will not work in Mexico.

      Delete
  35. There are new phones available now at www.telefonostelcelamerica.com

    ReplyDelete
  36. If I unlock my AT&T Samsung Flight II, can I get a Telcel America SIM card and activate with them?

    ReplyDelete
    Replies
    1. Yes, but I don't know if you will be able to get picture messaging and data working on the Flight II. An Android phone would be easier.

      Delete
  37. SAMSUNG GALAXY WORKS

    ReplyDelete
  38. Im a first time customer for Telcel America let me tell you IT SUCKS when you call international during the day your calls go thru and can hear fine but in the afternoons or at night it sucks every time i call internation at night there line cuts thru and cant understan what the other person is saying you gotta guess what there trying to say Ooo and there customer service sucks you gotta wait more then 15min. On the line for them to answer and ive calld them 3 times about the international phones problem im having and they just say There working on it or Thats not our issue its mexico , so i recommand Not to get telcel america unless u wanna be annoyed and pissed off cause of there service i still got fucking 4 more weeks of this shitty service im changing plans i should of stayed with tmobile

    ReplyDelete
  39. First time costumer..if i have telcel america sim cards already and a tmobile phone whats the new step?

    ReplyDelete
    Replies
    1. Call Telcel to activate the SIM. Put the SIM in the phone. Follow the instructions that came with the SIM to change the phone's APN settings.

      Delete
  40. Where can i buy a telcel america cell in san marcos or escondido california..

    ReplyDelete
    Replies
    1. Radio Shack carries Telcel America.

      Delete
  41. HOW CAN I APPLY FOR A DEALER FOR TELCEL AMERICA???

    ReplyDelete
    Replies
    1. You need to contact:
      Telcel America
      9700 NW 112th Avenue
      Miami, FL 33178
      305-715-6500

      Delete
  42. Does this service works in orange county? Also where can i find store. i called the custmer service but the out of seas rep couldn't help.

    ReplyDelete
    Replies
    1. there's more than one Orange County. If you mean the one it California, Telcel America should work in most places. Radio Shack sells Telcel America phones and top ups.

      Delete
  43. I currently have an unlocked iPhone running on T-Mobile 3G if I get Telcel would I still have the same data speed?

    ReplyDelete
    Replies
    1. Yes, it's the same network.

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    2. Okay then I see no downside to this company thank you very much for your helpful post. Really appreciate it!

      Delete
  44. So I will still be able to use YouTube right?

    ReplyDelete
    Replies
    1. You say you can stream video or audio. Does that include Netflix?

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    2. Yes provided you do it in moderation it should work as well as it does with T-Mobile. Using too much data might get you throttled.

      Delete
  45. Why when i call to mexico cell and house phones the conection is bad?. Im kind of disappointed.

    ReplyDelete
  46. Hello nokia lumia 810 of T-Mobile Works with micro-SIM card, Telce have card for this phone? and if the answer is no, we can cut down the GSM SIM card to fit as a micro-SIM?

    ReplyDelete
    Replies
    1. Telcel doesn't offer micro-SIM cards. You can cut a regular SIM down to micro size.

      Delete
  47. Telcel america is a dissapointment

    ReplyDelete
  48. Is there a way to have 3G connection in a cell phone that was bought in Mexico? My phone was activated in telcel america with an international plan

    ReplyDelete
    Replies
    1. Yes, the instructions to set up a data APN are on a card that should have came with you SIM. If you don't have the card, it says:
      1. CREATE A NEW APN (ACCESS POINT NAME). ENTER ONLY THE SETTINGS LISTED BELOW:
      FIELD SMARTPHONE SETTINGS ALL OTHER PHONES
      NAME Telcel América Telcel América
      APN wap.tracfone wap.tracfone
      PROXY n/a 216.155.165.40
      PORT 8080 8080
      MMSC http://mms.tracfone.com http://mms.tracfone.com
      MMS PROXY n/a 216.155.165.40
      MMS PORT n/a 8080
      2.SELECT THE APN YOU JUST CREATED.
      3. DELETE THE OLD APN FROM YOUR PHONE IF POSSIBLE

      Delete
    2. Thank you for your quick response but I still have the same problem. I have EDGE connection and the 3G connection is not available.

      Delete
    3. Telcel America SIMs run on the T-Mobile network and T-Mobile uses the AWS band for 3G.
      Very few non-T-Mobile phones support the AWS band so yours probably doesn't.

      T-Mobile is in the process of adding 3G on the 1900 Mhz PCS band, which your phone does support or it wouldn't work at all.
      You can follow the process of the 1900 Mhz "refarming" on T-Mobile's blog, blog.t-mobile.com/tag/refarm/ and there's a map of 1900 Mhz sightings at airportal.de.

      Delete
  49. I was on the phone with customer service which took 2.5 hours to get a actual person on the line. I was told its not really a unlimited plan. I was told that if they see what they cosider abussive behavior they will interrupt your international dialing and same with internet. So my question is why are they calling it a unlimited plan?

    ReplyDelete
  50. Can my Motorola atrix 2 from att work on telnet America

    ReplyDelete
  51. Does anyo e know if a nexus4 will work with Telcel America? I have one and its supports tmobile's 1700 band for 4G n its an hspa42 mbps phone I had it on T-Mobile before and over here in los Angeles I would always get up to 20 mbps when I had it on T-Mobile. But I cancelled T-Mobile because calls to Mexico were expensive. I wanna activate it on telcel America but I just wanna know does anyone know for sure if I will still get fast data speeds up to 20 mbps on Telcel since Telcel does use tmobile's network which gets those data speeds.. so yea does anyone know if Telcel will still give me those same data speeds T-Mobile gave me? Thnks

    ReplyDelete
    Replies
    1. The Nexus 4 will work on Telcel America. Data speeds should be the same as with T-Mobile

      Delete
  52. Does anyone know what the phones display on the screen when u activate them on Telcel America? Cuz I had straight talk before an in the screen it would say "HOME" does Telcel America display the same "HOME" or does it display "TELCEL" ?

    ReplyDelete
  53. Waste of time not worth tring bad connection for ILD and after a while they cut u off

    ReplyDelete
  54. My telcel keeps telling me to try calling back later because the system is trying to clear my phone call what is that

    ReplyDelete
    Replies
    1. For the best help with Telcel America problems call the Miami office at 1-305-715-6500 or 1-800-876-5753, Monday – Friday from 8:00 AM to 7:00 PM Eastern time.

      Delete
  55. I live in Phoenix Arizona. Where can I but a telcel phone? So for.$60 a month you can call cell phones in mexico a no aditional coast right??

    ReplyDelete
    Replies
    1. RadioShack and Target sell Telcel America. The $60 plan includes calls to most Mexican mobile phone numbers but not all. Click here to check if the numbers you want to call are included.

      Delete
  56. Can i call the china with telcel america or they need a translator?

    ReplyDelete
    Replies
    1. Calls to China are included with the international plan. Translation is not included.

      Delete
  57. I paid my phone bill at radio shack and telcel ameroca send me a text saying that they havent receibe my payment why? And what should I do

    ReplyDelete
    Replies
    1. I'd go back to Radio Shack and ask them what happened with your payment.

      But can you actually renew your Telcel America plan at Radio Shack?

      I thought the Shack just sold PINS that you have to apply yourself on the Telcel America Site. Check your receipt and see if it has a PIN number and instructions for adding it to your account.

      Delete
    2. Where can i buy an 45$ telcel america monthly prepaid card

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    3. You can't, Telcel discontinued the $45 card several months ago.

      Delete
  58. I would say it is nice to have this service to avoid buying phone card all the time! It does not have high coverage and when you call customer service have to wait between one and two hours. If they could improve these main things and offer better phones, would be the best company ever!!!!

    ReplyDelete
  59. telcel should make it were you could use it in Mexico. i travel to mexico all the time and my verizon bill hits 300 dollars. if telcel would work like att that would be a perfect prepaid phone. Customer Service is a pain to deal with like many of you have mention. overall this is an ok phone, but nothing to get exited about. i would give it a 5 out 10, probably go with att.

    ReplyDelete
  60. I got an iphone 5 gsm unlocked can it works with telcel america?

    ReplyDelete
    Replies
    1. It will work. Data will be slow in many places as the iPhone doesn't support T-Mobile's AWS 3G band

      Delete
  61. i need the corporate number to telcel customer service is horrible een for the dealers like myself you get transferred like 10 times and no one can seem to help

    ReplyDelete
    Replies
    1. I would imagine there's a dealer hotline number but I don't have it. Isn't it in your dealer documentation?

      There's always "Executive Resolutions" at 305-715-6500

      Delete
  62. Telcel America changed their unlimited plan? So now we get 400 minutes to cellphones and 15 international numbers we can call. Are calls to those 15 numbers unlimited? Can we include cell phone numbers in those 15?

    ReplyDelete
    Replies
    1. I haven't heard of this change. Where did you hear of it.

      Delete
    2. They sent me an email about it. It's supposed to take effect today supposedly. You don't have any info on this then?

      Delete
  63. Where can I get my telcel america account number?

    ReplyDelete
    Replies
    1. For Telcel America branded phones the account number is the phone's MEID or IMEI serial number which is on a label under the battery as well as on the phone's box.

      For Telcel America BYOP SIMs it's the last 15 digits of the SIM Card number.

      I believe the account number is also shown on the My Telcel website after you log in.

      Delete
    2. Can I receive texts if I'm in Mexico?

      Delete
    3. No, Telcel America only works in the US.

      Delete
  64. In regards to ale.lopez_12's question I was reading/skimming the terms and conditions on the telcel America website.
    It is no longer "unlimited" but limited to 400 minutes to "calls to cellular phones in Mexico every 30 day service period"
    The terms states "To minimize unreasonable use, each mobile phone will be allowed to call up to 15 unique destination numbers per 30-day period. The number of personal use calls to these unique destination numbers is not limited and automatically resets when the Account is renewed."

    I'm not sure if those 15 numbers include landline numbers tho.
    It was a great offer last year when advertised but it was too good to be true.
    My family currently has MetroPCS Mexico international service for $58 a month/no contract. Unlimited calling to landlines in Mx(no cell phones)and unlimited texting to Mx.Also includes unlimited national service(call/text/cell). The service is ok although sometimes we have to redial for better service when they can't/we can't hear them.
    We live in Los Angeles, CA.
    However we are looking into TelCel America too.
    Thanks for the post!

    This spanish blog post also states the new terms beginning April 15.
    http://www.telcelamericablog.com/2013/04/larga-distancia-internacional.html

    ReplyDelete
  65. Boost Mobile now has unlimited calls to cell phones in Mexico.

    ReplyDelete
  66. I tink telcel is soo expence. i try to find a chip montly and only for me is tracfone just for triple minutes you can get and the 90 days to use your unints. why no offer something good for the comiunity stop higt prices.

    ReplyDelete
  67. What would the Apn setting on an unlocked iphone 4 be?

    ReplyDelete
    Replies
    1. APN wap.tracfone
      MMSC http://mms.tracfone.com

      Delete
  68. Can I use a Mexico telcel sim card on a telcel America phone when I'm in Mexico?

    ReplyDelete
    Replies
    1. No you can't. Telcel America phones are locked to Telcel America SIMs.

      Delete
  69. hello sr. i just bought an iphone 5 is from at&t and it is unlock it the guy who sold it to me told me that i be able to use it whit telcel america, is it true.
    Thanks

    ReplyDelete
  70. I have a galaxy 2 from att can I use it for telcel

    ReplyDelete
  71. I just got Telcel Amerca, can I receive calls and texts in Tecate, Baja California Mexico?

    ReplyDelete
  72. why is everybody depending only on this guy to answere questions ? is he a telcel america representative or what? i got a phone from oxxo for $19.99 and payed $16.00 for 200 minutes and called san diego perfectly and they gave me 60 minutes extra and after talking on it i have lots of minutes left. if they call you from san diego to your phone you pay less and then you calling so just go and get a phone from oxxo and is simple . i didnt need a super phone. it even has radio , email evertything for just $16.00 phone.

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    Replies
    1. Apples and oranges. The prepaid phones sold by Oxxo, a Mexican convenience store chain, are a good choice for use in Mexico and can be used to call the US with decent rates. Using them in the US incurs very high roaming charges.

      Telcel America phones only work in the US. They don't work at all in Mexico. Their main advantage is unlimited calls to Mexico from the US.

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  73. Can I use 3g with an att nokia lumia 920?

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    Replies
    1. Telcel America SIMs run on the T-Mobile network. Your AT&T phone would need to be unlocked to work at all. The also Lumia 920 lacks T-Mobile's 1700 Mhz band and would only get 2G in some areas where a fully-T-Mobile comparable phone would get 3G.

      Straight Talk's $60 international plan is the same as Telcel America's but AT&T based Straight Talk SIMs are available, making it a better choice to use with a Lumia 920.

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  74. Hi, I will be going on vacation to Mexico for a couple of months. will my telcell america cellphone work there with a SIM card bough in Mexico like I use to do with my T-mobile cell phone? if yes, do I need to unlock it or something??

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    Replies
    1. Telcel America phones are locked and will not work with any other operator's SIMs, not even SIMs from Telcel Mexico. Telcel America phones can not be unlocked. You will need to take a different phone to Mexico.

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  75. so my concern its the audio streaming I will not be able to use a radio station such as Pandora???

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    Replies
    1. Yes within limits, Pandora uses about 60 MB/hour so the 2.5GB/month Telcel allows should be good for about 42 hours of Pandora a month or about 40 minutes a day.

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