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Straight Talk Promotion $2.50 Off $45 Plan With Auto-Refill

Straight Talk is running a promotion where you get $2.50 off the monthly price of the $45 Unlimited Plan if you enroll in auto-refill by Feb. 19, 2013. This is an ongoing discount so it has the potential to save you $30 a year.

There are a couple of conditions to this deal:

  • You must enroll in auto refill by 2/19/2013 in order to get the discount
  • If you are already enrolled in auto refill you will not get the discount automatically. You have to cancel your current auto-refill and re-enroll to qualify. The only way to cancel auto refill is by calling Straight Talk support at 800-867-7183, 800-876-5753 or 305-715-6500. Apparently lots of people are doing that and users are reporting longer than normal hold times for support. 
If you currently use top up cards or from a Walmart store top-up PINs from walmart.com beware that Straight Talk adds some extra fees to your payment compared with Walmart and you might actually end up paying more even with the discount. Straight Talk adds a 68¢ Federal Universal Service Charge and a 9¢ Regulatory Cost Recovery fee in all states plus a 911 fee of between 25¢ and $3.15 in many states. Walmart only charges state sales tax on PINs and top up cards. I couldn't find a list of 911 fees on the Straight Talk site but they should be the same as the fees that AT&T GoPhone charges.

Source, image: SlickDeals

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7 comments:

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  1. I live in Texas 8.25% sales tax. My auto-refill cost without the discount was $48.70 and with the $2.50 discount $47.57. So not exactly $2.50 savings. I figured I'm better off with the multi month refill, Walmart pin option or Net10 with coupon code off one of the pin sites. And yes, you have to call the 800 number to cancel, hope you get through and verify online that auto-refill option was removed.

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  2. You can also go to their forum at http://www.straighttalkwirelessforum.com/ and go to the auto-refill section. Post that you want them to cancel your auto-refill. They will send you a private message asking for your IMEI code. They will cancel and re-enroll you in auto refill. It took me about 20 minutes from start to finish. Probably a little faster than waiting on hold forever.

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    1. Thanks Jeff, using the forum is a good option. For anyone new to that forum, you have to make five posts before you can send a direct message but they don't have to meaningful posts, just write "Post 2 of 5 to meet DM minimum"... etc.

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  3. Trying to reach a human with ST is a tall task. I want to cancel my account and you apparently can't do it via your online account. How sly is that? I dsid chanmge the CC to garbage anbd it saved it but there's a message that says it will charge the last valid number. This kind of crap ticks me off to no end. I'll call my credit card company and tell them I cannot reach these people and see if I can stop it that way. I don't want to to business with a company that makes refuses to give me control over my own credit card.

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    1. Changing only the credit card expiration date to a date in the past will cause auto refill to fail effectively cancelling the account.

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  4. I called to change my crdit card on a Monday. I will still fighting with StraightTalk CS on Thursday. The first person didn't have a clue what I was trying to do. I had to change my credit card on file because my number was stolen in the Target debacle. I asked to speek to a Supervisor and he refused. I hung up and called back, the second person said it was fixed. Wednesday my phone was turned off. I called again, and a CS said she had it fixed and it would re-new at midnight. I lost the time left and told her that I paid for the time and wanted it back on my phone. She said they didn't give time back, even if it was their fault. I knew differently because the messed up my account before and a Supervisor gave me my time back. I asked for her Supervisor and she informed me that he would tell me the same thing. I told her to let him tell me then. He came on and said everything was fixed. The next day, both of my phones were cut off. It ended up taking me 6 phone calls and 4 days just to change my credit card on file!!! The worse part is that they have messed up up my account 2 other times and it took days to get it straight. They are VERY lucky that they have no competition! Oh, by the way, I was on the discount program but when they messed up my account, I got kicked off and can't get back on.

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  5. I too just had to change my discover card due to the target mess...I noticed 2 cycles later that I was also disenrolled from the discount program....the lady on the phone said that they don't offer that right now and because I changed card numbers, I deactivated my discount.

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