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Confirmed: NET10 Eliminates 1.5 GB Data Cap On AT&T BYOP SIMs



A HowardForums user has posted that they recieved an email Net10's parent company Tracfone stating that the 1.5 GB monthly data cap on NET10 BYOP (Bring Your Own Phone) SIMS has be eliminated and data is now "unlimited".  Here's the email:

"TracFone Wireless, Inc. is very pleased to announce the return of Unlimited Data* on GSM, no contract 30-day monthly plans. Effective immediately, the 1.5 GB data cap for AT&T SIM cards has been removed and replaced with Unlimited Data* for all new as well as existing customers already in their current billing cycle.

*Tethering is prohibited. Other limitations apply. See latest NET10 Terms and Conditions of Service at net10.com for full details."


NET10 instituted the cap on March 1, 2013 shortly after brand mate Straight Talk discontinued the sale of AT&T BYOP SIMs entirely. A few days ago, Straight Talk began selling AT&T SIMs again. These changes come on the heels of three other AT&T MVNOs increasing the amount of data included with their plans and/or cutting the price of per use data.  I believe that all these changes are likely the result of AT&T lowering of the price that it charges MVNOs for data.

Assuming the email is genuine, I think it means that Tracfone is paying less for AT&T data and can afford to let NET10 customers use a bit more data. However, I don't believe for a second that NET10 data is truly unlimited. NET10 and Straight Talk have a long history of arbitrary cutting off or throttling unlimited plan users data without warning or explanation.  NET10 terms and conditions are quite restrictive and allow NET10 to reduce data speed or cutoff anyone whose data usage is "abnormally high" compared with other users.

NET10 and Straight talk can be a good deal if you use a lot of voice minutes and texts combined with modest data use. Users who don't stream and keep data usage under 50 MB per day and 1 GB per month seem to be relatively safe from having their data cut off or throttled. But, I'd be a lot happier with NET10 and Straight Talk if they would drop the unlimited pretense and do what every other operator does - State how much data is allowed before getting throttled or cut off and give users a way to track their data use.

Update: Phonenews.com has received confirmation from NET10 dealers and the company's PR firm that the 1.5 GB data cap on AT&T BYOP SIMs has been eliminated.

12 comments:

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  1. As of tonight, the Net 10 terms & conditions make special reference to those with AT&T unlimited plans that there is a HARD data cap of 1.5 gb.

    Now, let's give Tracfone Wireless a few days to update the website that removes any reference to what was (supposedly) the 1.5 gb hard cap on data for the Net 10 unlimited plan on AT&T.

    For now, this is what appears on the Net 10 website, under terms and conditions, section 18:

    IMPORTANT NOTICE FOR CUSTOMERS ON THE UNLIMITED PLAN: UNLIMITED DATA SERVICE IS NOT AVAILABLE ON THE UNLIMITED PLAN FOR NET10 SIM CARDS THAT OPERATE ON THE AT&T NETWORK SOLD AFTER MARCH 1, 2013. NET10 SIM CARDS THAT OPERATE ON THE AT&T NETWORK ON AN UNLIMITED PLAN WILL BE LIMITED TO 1.5 GB OF DATA PER MONTH. THIS LIMITATION WILL APPLY EVEN IF YOU BUY AND REDEEM AN UNLIMITED SERVICE CARD THAT DOES NOT CONTAIN THIS LIMITATION ON ITS FACE. THIS LIMITATION DOES NOT APPLY TO NON-AT&T NETWORK SIM CARDS.

    HELLS_BELLS

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  2. This is what I think actually happened:

    When Net10 initiated the real 1.5 GB data allowance, the majority of users went ahead and used the entire 1.5 GB.

    Not wanting the customers to actually have access to the entire 1.5 GB, Net10 reverted to the old opaque, nebulous, vague "unlimited" nonsense for the sole purpose of cutting off data to those who happen to want to use, say, 50 MB or 70 MB or 100 MB (whatever the real cap is) in a single day or daily for a series of consecutive days.

    I suspect that Net10 has several data caps, a daily data cap, a three day data cap, a five day data cap and a monthly data cap, and that triggering any one of them cuts you off.

    Clearly, Net10 does not want to make itself attractive to the typical smartphone user, which it could easily do simply by selling levels of real available data, just like everybody else.

    Instead, they continue with a feature phone data policy in a smartphone world...but not for too much longer I suspect.

    Markets have a habit of moving laggerds to the trash bin, as Eastman Kodak once discovered.









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  3. America Movil is shady! I'll bet this is in response to the lawsuit filed.

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  4. The lowest rated post and prepaid,along with walmart. Yippy.

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  5. More like unLimited data. Pffft! The terms are still nebulous and vague.

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  6. They have reverted back to the tried and true ST "defintion" of unlimited. Not surprising.

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  7. Carlos Slim Helu's America Movil and their subsidiaries ( Straight Talk, Net10, Tracfone, Simple Mobile and Safelink ) are extremely dishonest. Before signing on to one of these companies you would do well to consider their long track record of defrauding customers. All of the largest online review sites have numerous bad reviews for these companies. In fact, the last time I checked ripoffreport.com had more complaints against AM owned companies than the combined total lodged against Verizon, ATT, TMobile and Sprint. It is amazing how AM owned companies have cheated customers for years and never get prosecuted. I don't know if AM has owned PagePlus long enough to corrupt it's culture yet but based on AM's track record if PP is still decent it won't be long before PP is ruined by AM.

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    Replies
    1. Tracfone's acquisition of Page Plus hasn't happened yet. It's still waiting of FTC approval.

      Delete
    2. all Americans care about is price, hence walmart on every corner.

      Delete
  8. They're data cap was repealed. Now they throttle the speeds to downright unusable. ironically enough i have no trouble with searces about net ten. and those updated terms of service they tell you to read when you lose a proper connection aren't readable on my net ten phone. ill be switching carriers just as soon as i can afford to.

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  9. Well Dennis apparently Net 10 still caps at 1.5 GB for every 30 days.. just got this text after the refill my service with Net 10.. seems like they lied or it's slowly applying to current customers.. it may be my last month with Net 10, I'm looking at Aio Wireless for my next refill. What you think?


    i91.photobucket.com/albums/k293/bigstar247/Models/Screenshot_2013-09-02-03-45-53.png.html

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    Replies
    1. Others have received that text too. I'm continually amazed by how dishonest Tracfone's marketing is.

      Switching to Aio makes sense.

      Delete
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