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New Airvoice Plans With More Data Now Available

AT&T MVNO Airvoice Wireless has made some plan changes that give monthly plan users more data. Here's what's changed:

  • The formerly data-less $30 plan now comes with 100 MB
  • The old $35 100 MB plan is no longer available
  • The $40 plan  goes from 500 MB to 1 GB
  • The $55 - 1 GB plan is replaced by a $60 - 3 GB plan
Airvoice hasn't updated the plans page on their web site to show the changes yet but I've confirmed with Airvoice customer support that they are now in effect for new activations and plan renewals. According to support, the overage rate for data on monthly plans is now 2.5¢/MB instead of 33¢.

If you are a current Airvoice customer on a monthly plan, the new plans will show up on the Buy Airtime page after you enter your phone number. A reader shared his phone number with me so that I could get the screenshot above.

Interestingly, the $60 plan is shown as having unlimited data, but according to Airvoice support it's actually capped at 3 GB. Continuing a quirky Airvoice tradition, data on the $40 - 1GB and $60 - 3 GB plans is delivered in two chunks. After using 1.5 GB on the $60 plan or 500 MB on the $40 plan, you have to call Airvoice and ask them to release  the rest of the data.  All the data on the $30 100 MB plan is available immediately.

These new plans give Airvoice more data than any other AT&T MVNO at the $30 and $40 price points. At the $60 level Airvoice is matched by Red Pocket and H2O.

Here is the complete Airvoice plan lineup
Plan Validity Cost Voice SMS (US / Intl.) MMS  (US / Intl.) Data Extras
Pay as You Go 90 - 365 days $10 90 days,  $20 120 days,  $30 150 days,  $50 180 days,  $100 1 year 1 8¢ - 10¢ per minute 10¢ / 20¢ each 10¢ / 20¢ + data used 6¢ per MB
$10 Plan 30 days $10 4¢ per minute 2¢ / 20¢ each 10¢ / 20¢ + data used 6¢ per MB
Unlimited Talk & Text 2 30 days $30 unlimited unlimited / 20¢ unlimited / 20¢ 100 MB, overage 2.5¢ per MB 100 international SMS
Unlimited Talk, Text, MMS & 1 GB 2, 3 30 days $40 unlimited unlimited / 20¢ unlimited/ 20¢ 1 GB, overage 2.5¢/MB $10 internation call credit, 100 international SMS
Unlimited Talk, Text, MMS & 1 GB 2, 3 30 days $60 unlimited unlimited / 20¢ unlimited/ 20¢ 3 GB, overage 2.5¢/MB $10 international call credit, 100 international SMS
1 $1 fee deducted from pay as you go balance every 30 days
2 $10 Cash Card required to use pay per use features
3 On the $40 plan data is cut off at 500 MB, rather than the advertised 1 GB. The user has to call Airvoice  after 500 MB and ask them to release the last 500 MB. On the $60 plan, only 1.5 GB is delivered initially, the user must call to get the second 1.5 GB.

Related Posts:
Airvoice Wireless Lowers Data Price From 33¢ to 6¢ per MB
AT&T and AT&T MVNOs Compared

43 comments:

Comment Page :
  1. Please add the 100mb data to the table for the new $30/month AirVoice plan.

    ReplyDelete
  2. At the $60 level H20 is a better deal because of the family discount on multiple lines: $10 off two, $20 off three and $30 off four lines.

    ReplyDelete
    Replies
    1. Can you explain where did you find the details about the family discount in their website? Thanks,

      Delete
    2. Check the H20 Wireless Facebook page for details on their family plan:
      https://www.facebook.com/pages/H2O-Family-Plan/305560496239725?id=305560496239725&sk=info

      Delete
  3. I called the customer care yesterday and they told me: 1) For the $30 plan, data would be released in 2 buckets of 500 MB each and 2) The $30 plan also has 100 outgoing international SMSs. Can you confirm these 2 and update the post accordingly?

    ReplyDelete
    Replies
    1. Correction: for the $40 plan, data would be released in 2 buckets of 500 MB each.

      Delete
    2. I spoke to Airvoice again today and they confirmed that you are correct:
      100 outgoing international messages are included with the $30 plan.
      With $40 plan only 500 MB is available initially. You have to call in to get the second 500 MB released.

      I've updated the post accordingly.

      Delete
  4. http://www.callingmart.com/products/wireless/ProductDetail.aspx?ID=152&name=Airvoice-GSM-Monthly-Plan
    http://www.prepaidwireless.com/products/airtime/refill_details.cfm?type_id=344

    The $30 plan does not have a $10 ILD as indicated by prepaidwireless.com site. It does come with 100 outgoing international text messages though.

    ReplyDelete
  5. You have to call to get them to release the data THAT YOU'VE ALREADY PAID FOR!!??!!

    I would never EVER use this company, just on principle.

    ReplyDelete
    Replies
    1. I spoke to 2 AirVoice reps on 2 days Aug 8 and 9 and neither one of them told me I have to call to release the full 1 GB of data on my $40 plan.
      I asked and was told that there is no speed slowdown as the 1 GB is approached.
      I also asked about LTE and was told that some areas have LTE and to look for the LTE indicator on my phone (I have a Moto Atrix HD MB886 on AirVoice)
      EG in 10601 NY area
      We shall all see.

      Delete
    2. this is the reason I'm reluctant to switch...

      Delete
  6. What is the purpose of getting people to call to release the second half of the data?

    (Other than aggravating customers, it increases their customer service labor costs.)

    ReplyDelete
    Replies
    1. I don't know, and I really don't care. You could ask them.
      I do know that I will enjoy talking to those nice AirVoice ladies every month, however briefly.

      Delete
    2. Because they are counting on many people that don't know about this and they won't use their remaining data. That saves Airvoice money which was already paid for by the customers in advance. may be some lawyers should look at this scam from Airvoice.

      Delete
  7. hmm, really interested in finally activating my Airvoice SIM card and going on the $40 plan.

    but want to know if you can use the $10 cash card as an inbetween thing to continue using data when your first half of data under the $40 plan shuts down until you call CS to release the second half of your data?

    for the $40 plan, it almost doesn't make sense have to call to release after use up the first 500meg to get access to the second 500meg. if your total is 1gig for the $40 plan and if the $55 plan's first half of data is 1.5gig then why have to call to get the release on the $40 plan when 1gig is less than 1.5gig.

    my guess is that it's a programming thing that Airvoice has to do later after-the-fact because Airvoice has to now quickly change its plans in response to what other MVNOs are doing and then do a programming fix in coordination with AT&T later in time to eliminate the release problem so people don't have the bad annoyance of having to call in to get the release.

    of course, as customers, we want it fixed now and not have to deal with any annoyances....

    ReplyDelete
    Replies
    1. Using the $10 cash card to purchase data at 2.5¢/MB between the time you use the first 500 MB and call in to get the second 500 MB should work. I haven't heard of anyone trying though. I recommend asking Airvoce if you want to be sure.

      Delete
  8. so yeswap does airvoice offer 4g speeds i know h20 has bolt 4g but was not sure about airvoice having 4g because they don't advertise it any where on their website? so what speeds are airvoice data speeds 3g 4g hspa or 4g lte yet?

    ReplyDelete
    Replies
    1. Airvoice (AT&T really) has HSPA+ 4G.

      Delete
    2. thanks for the quick response one last question if i get airvoice pay as you go is that 6cents/mb data 4g also or is it throttled 3gish instead of 4g?

      Delete
    3. dmarkson, who publishes the Prepaid Compare site has Airvoice pay as you go. He ran a speed test and posted on HowardForums that the data speed seems to be throttled to 1-2 Mbps.

      Delete
    4. yeswap on another note did you hear about red pocket? it seems like they are taking the ptel/platinum tel route. i know you write a lot about red pocket but besides at&t it seems soon they will be offering sprint services based on this article by fierce wireless http://www.fiercewireless.com/story/red-pocket-att-mvno-add-sprint-services/2013-08-07 you mite want to make an article about it when more details come out.

      Delete
    5. someone else says they get speeds at 3-6mbps on airvoice.
      http://www.howardforums.com/showthread.php/1806919-Airvoice-data-speeds

      maybe it perhaps depends on how good the at&t network is in your area, as well as whatever phone you are using. or maybe it depends on other ridiculous factors like whether you get down everyday on your hands and knees and pray to the at&t network gods. lol

      geez, from my perspective, just have to eventually try it out for myself by finally activating airvoice SIM card - because sometimes really can't believe what other people say.

      Delete
  9. I checked my account and it shows only the $10 plan (which I am on) as an option. I assume that's because my billing period began on 8/2 and I'm not even close to finishing the allotted $10 of service.

    ReplyDelete
    Replies
    1. I think you need to call Airvoce to switch to an unlimited plan from the $10 or pay as you go plans.

      Delete
  10. so, you have to call to release the second half of your data.

    my guess is have to call AFTER using up the first half of your data.

    and how long is wait time ON HOLD when call to release the rest of your data?

    even if it's a "short" time, it's still ridiculous that you have to call.

    ReplyDelete
    Replies
    1. Wait time is indeed LOOOONG on AirVoice support line of 888-944-2355....loooong

      Delete
    2. I called them Saturday and waited less than 2 minutes to talk to an Airvoice rep who was able to answer all my questions.

      Delete
    3. AirVoice picks up promptly, within 2-4 minutes in my experience. Monday mornings are at the high end of the range; they are closed Sunday. The real measure, though, is how fast they answer all your questions and solve any issue. AirVoice reps are so well trained that they do this very quickly, without repeating your question while they look up the script (like Virgin, and many other offshore centers), and they never have to ask a supervisor. You are off the phone faster than any other MVNO I have used (7, plus Virgin and Boost). Once I activated a SIM with a new number, planning to port in a number to replace it. They don't do that, so the rep offered to send me a new SIM at no charge.

      Delete
  11. The new AirVoice plans can be seen at this URL:
    https://www.airvoicewireless.com/Plans.aspx or you can leave off Plans.aspx

    (My old URL for plans does not work (/plans-2). I get an error page that says: "Service Unavailable")

    ReplyDelete
    Replies
    1. still 33cents per meg on pay-as-you-go and on the $10 plan. guess they're not changing that for those lesser deals. :-(

      Delete
    2. It's been 6¢/MB for data on the Airvoice $10 and pay as you go plans for over a month. That's been confirmed by Airvoice support and numerous users of those plans. The Web site has been updated and is wrong.

      Delete
    3. I am paying 6c/mb on the AirVoice basic $10/90 day plan.

      Delete
  12. Per the AirvoiceTerms of Service - When using Wi-Fi, you will need to turn OFF your Cellular Data Network Setting on your handset. If you do not turn off the cellular data network setting on your handset, you will be charged for internet usage even if you are using Wi-Fi because it will still be considered Cellular Data Usage. Turning off the Cellular Data Network Setting will ensure you will strictly be using Wi-Fi and that you are not connected to the Cellular Data Network.

    Is this really the case? It seems to be a sure fire way to burn through data at home or your local coffee shop. I can easily hit 4GB on Wi-Fi per month while only using 700MB while out and about.

    ReplyDelete
    Replies
    1. Hard to say, since AirVoice does not give me access to usage records and I do not use a data recording app. I don't know how they can charge you for cellular when the phone is routing traffic over WiFi to and from your router and ISP. Perhaps they are just warning folks that phones are going to use SOME cellular data even when WiFi is turned on and set as priority. EG, my phone uses a bit of cellular data after waking, then switches to the WiFi connection. Some phones let you maintain the WiFi connection during sleep, and might not use cellular when waking. Somebody can test this with a data app, I think.

      Delete
  13. Can anyone please tell me how to activate the data on Airvoice? I have been using their $30 plan, but this month it comes with 100MB data. How do I activate it? Thanks!

    ReplyDelete
    Replies
    1. Provided data is enabled in your phone menus and you have changed your phone's data APN to att.mvno I believe it should work. If not, call Airvoice and have them verify that data is enabled on your account.

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    2. Call CS or PM them from Facebook. If your phone has the correct AirVoice APN and still does not work, CS will have to turn it on for you.

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    3. Your best bet would be to call their Customer Service Line. Hold times are long on Monday's but the service reps are very nice and helpful.

      Delete
  14. I have a question, even though it sounds to good to be true. Can you get the $10 250 minutes monthly plan and talk with other airvoice customers unlimited(without using the 250 minutes of the plan)?

    ReplyDelete
    Replies
    1. No there's no free M2M. Calls to from other Airvoice customers come out of yor 250 minutes.

      Delete
  15. PLEASE HELP just made the switch from android baught my first iphone . Ordered a straight talk iphone 5c from walmart just a few hours ago and when i went over to the s.t website and checked the url its gsm5at and i cant do tmobile im praying ....soo if anyone has a definitive ansawer too the 5c being att please let me no.
    thanks guys
    Ethan (connecticut)

    ReplyDelete
    Replies
    1. AFAIK, all Straight Talk iPhone 5c's use AT&T. If you want to be sure, check the SIM ID: It the first six numbers of the ID are 890126 it's T-Mobile, if they are 890141 it's AT&T.

      Delete
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