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FreedomPop Launches User Forum

Freeium Sprint MVNO FreedomPop just opened up a user support forum at forums.freedompop.com. FreedomPop users can use the forum to get help with their FreedomPop device or service from fellow users and participating FreedomPop employees. Registration is free and open to all and anyone can browse the forum without logging in.

I think this is a great move by FreedomPop and should help to open up communication between the company and users.  There isn't a whole lot of activity on the forum yet but that should pick up as more users discover the Forum.

By far the most active thread right now is one asking when more phones will be supported for the BYOP (Bring Your Own Phone) program. Currently FeredomPop is only able to activate the HTC EVO 4G and the Samsung Epic Touch, Sprint's version of the Galaxy S II. But in response to a question about activating the HTC Photon 4G, a FreedomPop employee posted "We do not have an exact ETA for that phone being compatible, but we will be making an announcement very soon!" so maybe the Photon will be the next BYOP device.

If you are looking for a deal on a mobile broadband device and service FreedomPop currently has the refurbished Novatel MiFi 4082 3G/4G (EVDO/WiMAX) on sale for $29.99 with free shipping. The regular price is $59. The MiFi comes with a free 3GB of data for the first month.

One thing to watch out for with this deal is that if you do nothing, FreedomPop will automatically enroll you in and bill you for the $19.99 2 GB/month plan at the end of the free month. If you want a lower priced plan or the free plan you must switch before the end of the month. You can switch between any of the paid plans online but you need to call FreedomPop to switch to the free WiMAX only plan. The MiFi can be used with any of the FreedomPop plans listed below.

Included Data Price Per Month - 4G (WiMAX Only)  Price Per Month - 3G/4G Overage rate
500 MB free $3.99 2¢/MB
1 GB $9.99 N/A 1¢/MB
2 GB $17.99 $19.99 3G 1.5¢/MB
4G 1¢/MB
3 GB N/A $28.99 3G 1.5¢/MB
4G 1¢/MB
4 GB $28.99 $34.99 3G 1.5¢/MB
4G 1¢/MB
5 GB $34.99 39.99 3G 1.5¢/MB
4G 1¢/MB
10 GB $59.99 89.99 3G 1.5¢/MB
4G 1¢/MB

5 comments:

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  1. I'm unimpressed with FreedomPop. It was a waste of money for me.

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  2. I have been thinking about this on and off and it seems that it is not worth it. I committed to walmart's internet to go; even though that is 3g and $10/500mb, at least, it does not expire. And even red pocket's $10/month/LTE/1Gb is better.

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    1. FYi, there's no LTE with Red Pocket's mobile broadband. Their 4G is HSPA+. It's still a good deal but it's not LTE.

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  3. FreedomPop service did not workout for me either. Lots of dropped call, garbled conversations, etc...

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  4. FYI, if you don't plan to blow out your first months bonus data (of if you don't want to get dinged for forgetting to downgrade) you can just sign up for basic service from the start. The deal Dennis mentions in the article comes with 1GB separate from the month of free 2GB service so you could still get 1.5GB your first month on the 500MB plan.

    I am on the $3.99 500MB 3G/4G plan, as a light user I have been very happy with it. I use 200-300MB a month and haven't gone over 500M yet. I looked into the Walmart plan but the hardware cost twice as much. If you get a good price on the hardware, then the difference in cost can easily cover your first year's service on the basic 3G plan.

    I haven't tried the phone service, I doubt I ever will. Lest I come off as a total Freedompop fanboy I will say that I think the web site is atrocious. You can't see any pricing unless you give them an email address (put in a fake one if you are just browsing unless you want junk mail from them) and for every device you want to look at you have to drill down though a shopping interface as if you were ordering and buying that device/plan. I don't think there is any page that just shows a list of devices/prices. The 'hard sell' angle of every interaction with them gets a little tiresome.

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