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Aio Wireless Unveils New, Lower Priced Plans With More Data



AT&T updated its Aio Wireless brand's pricing structure today cutting most plan prices and increasing data the amount of data included with two plans. The plans and changes are:
  • Aio Basic - $40/month for unlimited voice and nessaging and 500 MB (was 250 MB) of high-speed data. This plan, which used to only be available to users with Aio feature phones or BYOD SIMs, now works with all phones.
  • Aio Smart - $50/month (was $55) for unlimited voice and messaging and 2.5 GB (was 2 GB) of high-speed data.
  • Aio Pro - $60/month (was $70) for unlimited voice and messaging and 5 GB (was 7 GB) of high-speed data.
Aio's "high-speed" data is throttled to a maximum of 8 Mbps for LTE data and 4 Mbps for HSPA+. After the high-speed data cap is reached speed is further throttled to about 256 Kbps.

There's also a new $5/month account credit for customers who switch to one of the new plans and use auto pay to fund their Aio account.

Current customers are grandfathered and will not automatically be switched to the new plans. They can switch plans using My Aio Online or the My Aio App or by asking Aio or their Aio dealer to switch them to one of the new plans.  Customers on the old $40 and $55 plans obviously should switch as they get more data for the same or less money on the new plans. $70 plan customers need to decide whether they want to give up 2 GB of data in return for a $10 month ($15 with auto pay) savings.

Aio's $15/month for 250 MB Tablet plan remains unchanged and is not eligible for the auto pay discount.

Along with the price cuts, it looks like Aio has increased the price of their Aio Passport international add-on from $10 to $15 per month. As before provides unlimited calling to landline phones and unlimited SMS and MMS messaging to the following 35 countries.
Argentina, Australia, Austria, Belgium, Canada, China, Colombia, Dominican Republic, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Paraguay, Peru, Poland, Portugal, Romania, South Africa, South Korea, Spain, Switzerand, Taiwan. Thailand, Turkey, the UK and Venezuela.
To go with the new higher price, Aio Passport now includes 100 minutes of calling to mobile phones in all the covered countries except the Dominican Republic

Here's the new Aio plan lineup:
Plan Name Monthly Price Hi-Speed Data Before Throttling Allowed devices
Aio Tablet $15 250 MB Tablets Only
Aio Basic $40 500 MB Any
Aio Smart $50 2.5 GB Any
Aio Pro $60 5 GB Any
An additional 1 GB of data can be added to any plan for $10/month.

AT&T launched Aio Wireless in May 2013. AT&T has said that when its acquisition of Leap Wireless' Cricket Communications completes, it will combine Aio and Cricket under the Cricket brand. The acquisition is supposed to be complete by the end of March, 2014. I expect that current Aio customers plans and services will grandfathered when that happens.

Related:
AT&T and AT&T MVNO Prepaid Plans Compared
After the Acquisition of Leap Wireless, AT&T Will Combine Aio and Cricket Under the Cricket Brand
AT&T's Aio Wireless Prepaid Service Now Available Nationwide
AT&T Launches Aio Wireless Prepaid Brand in 3 Cities - Unlimited Talk, Text & Data $40/Month & Up

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31 comments:

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  1. I wondered how AIO could make it work with two, higher-priced monthly plans. Now we know. They could not.

    ReplyDelete
    Replies
    1. Relaxing the smartphone ban on the AIO Basic Plan should do as much to increase business as the rate reductions.

      Delete
  2. Looks like all the nice phones are sold out on Aio website.

    ReplyDelete
  3. Interesting, I wonder if AT&T's Go Phone will also do a rate change?

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  4. Awesome! It's time for me to say good bye to Straight Talk and the TracFone family of crappy services. Ever since TracFone created their own APN, the data ping latency is so insanely high that everything feels so slow. At the same price as Straight Talk now, AIO is clearly the better choice.

    ReplyDelete
    Replies
    1. You won't miss the Straight Talk taxes and fees either. You will save every month.

      Delete
    2. I will un-ring my comment :) I did some research right before I was gonna order a SIM and turns out ping time on AIO is also very high as it goes through its own APN. Based on the youtube videos, it's only slightly better than Straight Talk. I just wish there is a good MVNO that offers 500-1gig of data with good latency for those of us just need navi, light browser and email. Straight Talk was fine until the the tfdata APN came online, latency more than tripled in most cases.

      Does anyone have actual experience from a AT&T or T-Mo MVNO that shows relatively low latency on HSDPA/+ mode?

      Delete
  5. A) not sure what APN is, can someone expain. Is it slow data?
    B) I was going to ask if this is better tha AirVoice or H20? For $5 more (with auto pay) you should not need to configure iphone for mms ect?
    C) do you think VZ will lower its prepaid pricing.? Both AT&T and VZ have lowered pricing last week.

    ReplyDelete
    Replies
    1. APN stands for Access Point Name. It varies from one operator to the next and must be set correctly for data to work.

      iPhones running iOS 6 get a carrier file pushed to them that will configure MMS and data automatically on Aio. However, iPhones running iOS 6.0 or later need to be unlocked to work at all on Aio.

      Prepaid pricing is trending down but I have no idea what Verizon will do.

      Delete
    2. There is an APN profile for AIO at http://www.unlockit.co.nz/mobilesettings/
      Are you saying this will not work with a locked AT&T iPhone running iOS 6 or 7?
      Their profile works on AirVoice.

      Delete
    3. My understanding is that a locked IPhone running iOS 6 or 7 won't accept an Aio SIM.

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    4. AIO CS said putting an AIO SIM in a subsidy-locked AT&T iPhone will "burn up the chip," meaning the SIM. Sounds weird. AT&T CS referred me to their unlock website to unlock my non-contract iPhone 5C. I got an email almost immediately saying that "We are unable to process your request through this channel."

      Delete
  6. If Aio's plans still include ALL taxes, then the $50 plan on auto-refill would actually be cheaper that Straight Talk after taxes for the same data and better phones and customer service.

    ReplyDelete
    Replies
    1. I think sales tax is added which is probably $2-3.

      Delete
    2. If sales tax is added, it would only be in states with Aio Stores unless there's a special clause in FCC or state PSC regulations.

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    3. Taxes are included in their pricing.

      Delete
  7. is the $10 data add on high speed data?

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  8. I just chatted with AIO rep. $45 a month after $5 auto-pay discount. I switched to AIO back in December. We drove from Lexington, Ky to Galveston, Tx, I was never without 4G most of the time I had 4G-LTE. On the way back home we listened to Pandora from Jackson, Ms. to Lexington without any interuption.

    ReplyDelete
  9. Q & A with Aio on Facebook earlier today:

    Me: Do the new plans include state sales taxes?

    Aio Wireless: Yes they do Jonathan!

    ReplyDelete
  10. Boost mobile has new $35 dollar plan for an limted time including talk, text and web with 4G LTE.

    ReplyDelete
  11. Yes, it starts tomorrow. New users who purchase and activate an LTE phone on a new line of service get the $55 plan for $35 for the first six months.

    ReplyDelete
  12. Not so great, here is a better option. Starting tomorrow Boost Mobile will have their 4g LTE unlimited plan for $35 a month. This will only be until march 31st.

    ReplyDelete
  13. This is weird. I have an At&t iPhone 4 (unlocked by Att). I entered my imei # at the Aio site to see what services are compatible. I would think that it's good to go for everything that At&t was offering but the automated response back to me was that my iPhone 4 is only compatible with 2g service on Aio. What's going on here? Aio sells iPhone 4's. Any ideas?

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  14. Boost's Sprint non-roaming coverage is a downer for most people.

    ReplyDelete
  15. Is there any current AIO user that can me do a speed test and report back the Ping time? the few I saw are all in 300-400ms range, which is really high. Thanks in advance!

    ReplyDelete
    Replies
    1. 219ms ping in Boston basement (4G signal: 2.61Mbps download/1.08Mbps upload) 3/31@11:10am

      Delete
  16. Hofo ID Grateful4adviceFebruary 8, 2014 at 4:28 PM

    A couple of new phones for AIO

    Moto G @ $150
    Nokia 520 @ $99

    ReplyDelete
  17. A few posts on this blog made fun of T-Mobile for suing AIO last August over its 'plum' color that is close to T-Mobile's trademarked 'magenta.' There were other similarities in AIO's launch to T-Mobile's "Simple" Choice marketing program. The federal judge hearing the case in Texas agrees with T-Mobile that 'plum' is too close to magenta, and ordered AIO to stop using it. What color will Cricket be ;-) :
    http://www.tmonews.com/2014/02/att-ordered-to-stop-infringing-on-t-mobiles-magenta-trademark-color-by-federal-court/

    ReplyDelete
  18. The AIO site still shows that a smartphone cannot be used on the basic plan. Did you see elsewhere on the site that says it can be activated on the basic plan?

    ReplyDelete
    Replies
    1. The only plan that the Aio site says is only available with basic phones is the $25 "Talk & Text" plan. There's no such restriction on the $40 "Basic" plan. If you choose the $40 plan the site lets you add a smartphone

      Delete
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