Home - , , - Finally! Straight Talk Adds Option To Check Data Usage

Finally! Straight Talk Adds Option To Check Data Usage

A number of Straight Talk users on HowardForums users are reporting that they received a text this morning saying;

You can now check on your data usage at any time! Text USAGE to 611611.

At least two Straight Talk AT&T users have confirmed that the code works. If it works with Straight Talk I suspect it will work with NET10 too. I don't know if this feature is limited to Straight Talk on AT&T or if it also works with T-Mobile, Verizon and Sprint based Straight Talk accounts. If you are a Straight Talk or NET10 user please try texting USAGE to 611611 and leave a comment letting everyone know if it works and whether you are using NET10 or Straight Talk and with which underlying carrier.

Update 2/27/14: Based on user comments here and on Howard Forums, sending USAGE to 611611 is working for most users on Straight and NET10 unlimited plans using any of the operators (AT&T, Sprint, T-Mobile and Verizon).

This is something I've been hoping for a long time that Straight Talk would do. Straight Talk says data is throttled after 2.5 GB in a month but there are many complaints on the forums and elsewhere of throttling at much lower usage levels. 

There's been speculation that Straight Talk is throttling regardless of how little data has been used if they detect streaming or tethering. 

Having a counter at the network level should go a long way to finding out what's really happening and keeping Straight Talk and its users on the same page about data used and under what conditions throttling occurs.

41 comments:

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  1. st via AT&T byop, worked for me but it says I've used 750 mb over what my built in app says.

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    1. That sounds like they are either rounding data sessions up or their counter didn't reset on your renewal date.

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  2. Sprint based Straight Talk...estimated usage is 79.4MB

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  3. I just texted the number and it says I've used 448.6MB which is accurate. However, I've been throttled for about a week now. I called ST multiple times and they keep telling me the system is automated and there's nothing they can do. Maybe I will call back now that I have evidence that I've used way less than the 2.5GB.

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    1. That should be an interesting call. Let us know what happens.

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    2. This happened to me after two days of my refill. To bad so sad, is basically what I was told. Amazing a company this large can be run so poorly.

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    3. No luck unfortunately. They just keep telling me that their system does the throttling automatically and they have no control over it. I will be looking for a new carrier as this is crazy.

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    4. Jeff, I am a class action attorney who is currently suing Straight Talk for falsely advertising its data plans. I would like to speak with you about your experience under the "new" 2.5 GB throttle limit. You can reach me at [email protected]

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    5. They also cut my data off.... I called them to see why my data wasn't working and they told me it was because I was streaming videos... I'm like am I not allowed to do that?... she said no ... I said I thought I have unlimited data... she said Yea you do but you can't stream videos or movies (such as YouTube or Netflix) or you can't listen to internet radio (such as Pandora)... I was like well what's the point of having unlimited data???.and I barely even used my data for that because I was always using Wi-Fi. It was faster... she told me she couldn't put my data back on until I refilled my account.. which was days away... so I was like OK whatever.. well I refilled my account and guess what, I still had no data.... I called them again and they told me there was nothing they could do but when I refill my account I would have data... I said I was told that last month and I just refilled my account and still have no data... then they said it was because I used my phone as a hotspot... which never happened... i don't even know how to do that... so after that month it was almost a year before I used straight talk again... but I only use the data to receive picture messages... I don't like that they claim to have unlimited data when in reality you don't and you are restricted and told what to use that data for...

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  4. I'm surprised you would showcase Straighttalk a company that's known for throttling people who supposedly use up too much bandwidth who aren't even close to their 2.5gb allowed, but not Blackwireless

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    1. I agree! We need to give more press to Blackwireless and H20, who throttle everybody!

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    2. This is one of the reasons why I stay with Boost and not go with Straight Talk. Boost may not have the greatest coverage like ST. At least in my area I get great 3G/4G LTE data. But my payments are at $40. And even with 2.5GB a month, Boost doesn't try to tell you what you can do with your data.

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    3. I agree. Im a dealer and the company that I'm selling the most now is Boost. Customers are tired of dealing with Net10, H2O and Simple, which cuts off your internet when ever they want to. When this happens people feel that they are being robbed.

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  5. Worked with Net10 Tmobile!

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  6. I'm amazed they were able to get away with this for that long. 2.5 GB throttled with no proof of usage- why did customers put with it?

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  7. Works with ST at&t byop and seems to be accurate.

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  8. I wish it gave service days remaining as well, but seeing as its straight talk, that will take another 4 years!

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  9. I am on BYOP with an ATT sim.
    I texted USAGE to 611611 and got the reply that data usage is estimated and I had to reply 'Y' to accept terms and and conditions of service. I texted Y and got the following:
    "Thank you for accepting. Your usage will be sent shortly."
    Less than a minute later I get:
    "Your phone must be active to receive your usage. Refill Today!"
    If I go on their website, it shows that my service end date is 03-16-2014.
    This seems to be of little value to me.

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    1. Got the same. BYOP ATT

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    2. Update to my original post (2/19/14 @ 6:40M) above. This afternoon I got a reply with my data usage. It matched what the data usage in my phone was reporting.

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  10. Works make tally up useage day by day not real time. Have always been throttled at 2.5GB with streaming. Galaxy centura (verizon) straight talk.

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  11. I really had a bad experienced with ST. I will always get throttled the whole month without even using 1gb. Everh time I called customer care they would say that there's nothing they can do. Now I have Boost and I love it. I Dont have to deal with those crooks anymore.

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    1. Same here. Boost 3G and 4G LTE is good here. When I went to buy my S3 at Walmart two months ago, they tried so hard to get me to buy a Straight Talk iPhone. I guess their ST phone sales are plummeting badly.

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  12. Mine says I have used 3026.9MB since last billing cycle. I got throttled the other day, so it's accurate. I wonder if that number includes wi-fi usage. I know that wi-fi doesn't count against you 2.5 GB, but maybe the new texting system takes into account ALL types of data.

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    1. There's no way Straight Talk can know how much WiFi data you have used.

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    2. That's just silly - carriers have no knowledge of whether you're using WiFi. Even if they did, they cannot "charge" you for using it, since it's not their service. That would be like the water company charging you for the water bottles you buy from the grocery stores.

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  13. Tried it and it works on Straight Talk Verizon. Sadly I just went into a new month at 11 central time so it shows 0 MB used. Wish I had seen this article sooner! Cause my meter had just hit 2.5 GB today. This is great news though for Straight Talk!

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  14. NET10 with AT&T ... USAGE to 611611 says 356.6Mb from 7Feb ... Onavo app indicates 406Mb

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  15. "There's been speculation that Straight Talk is throttling regardless of how little data has been used if they detect streaming or tethering."

    i wonder if this is what happened to me? I was doing minimal tethering (to a tablet for simple voice queries, and maybe lyrics downloads).. can't imagine i used more then 5-10MB worth.. but shortly after, i noticed that i no longer had 3G, or even 1x.. Thought it was something with the towers in the area, but found that no matter where I went, had the same issue (not to mention, my wife, who also uses ST, on the VZW network had 3G the whole time)...

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    1. This is exactly what happened to me. When I first got my ST phone (verizon), I tried a tethering app to hook up my Tabet. I had barely used any data, but the next thing I noticed was the the data speed was way way down. I took the app off, waited a month and speeds were back.

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    2. Have you ever tethered before? There is no way you can do voice queries and search up lyrics for less than 10MB. If you watched the data usage, it eats it up quickly when you tether.

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  16. I am a Net10 user and it works.
    The usage in the Text Message is telling me the same what my phone does when I check data in the settings

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  17. Straight talk T-Mobile Sim. Usage 3110mbps and still no throttle ;)

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  18. It doesn't work for me. Says that my service isn't active. Using AT&T BYOP iPhone 5S. Oh well.

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  19. It works with my straight talk iphone 5 on the verizon network...but it states it only estimated...

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  20. Straight Talk BYOP through ATT. Using a Blu Studio 5.3s(great phone for the price.) I said I have used 0.0 mb. I just paid my bill two days ago, and I know that I have used some data due to this snowstorm.

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  21. Straight Talk BYOP ATT. Using Blu Studio 5.3s. 0.00 MB but I just paid my bill two days ago, however I just used at least 20MB today checking the weather and posting on Facebook due to this snowstorm

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  22. Well now I know why my phone slows down after I watch youtube videos and why I havent gotten a text saying I went over my speed and my speed is now being reduced this month. I havent really been watching videos this time just surfing. I cant break my contract with ST because I dont have a job to switch to a better one like Boost. I have heard good things about MetroPCS and Boost. It will be one of those when I am finally able to switch. This is bullcrap I can't watch my vids. I have kind of been getting around the internet radio by downloading the it instead of listening live. Yea I wish I had never gone with straight talk in the first place.

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  23. I have the galaxy S3 thru straight talk and I'm not happy about being "throttled". I used the full 2.5GB (3.1GB total) last month. I called and complained but got the "it will be restored when you refill you plan" crap and when my reserve plan kicked in 2 hours ago my data speed was restored. However, this is the first time I have been throttled and I've only had my S3 for 3 months now. Also, I do stream YouTube all the time, just 1-2 videos at a time and then close it

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