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Jolt Mobile Ups $30 Plan Data to 500 MB

AT&T MVNO Jolt Mobile has increased the amount of data included with its $30 plan from 100 MB to 500 MB. The plan also includes unlimited voice minutes and unlimited domestic text and picture messages. This increase brings Jolt into parity with fellow AT&T MVNOs Airvoice and H2O, which also offer 500 MB of data on their $30 plans.

Jolt's $40 International plan, which includes unlimited no extra charge international calling to 50 countries (list) as well as unlimited domestic voice minutes, unlimited domestic text and picture messages also gets a data bump from 100 MB to 500 MB.

Unfortunately, Jolt has also copied Airvoice's practice of cutting off users data at 250 MB and making them call in to get the rest of their data. Like Airvoice, Jolt says this is done to "prevent fraudulent activity". I say it's done because the companies know that many customers are unaware of the policy or delay or don't bother calling in and thus use less data enhancing the bottom line.

It's not just the $30 plan that's subject to the split data policy either, all of Jolt's monthly unlimited plans now cut data off after half has been used with a call to customer support required to get the bytes flowing again.

Here's a table listing all of Jolt's current plans:

Plan (Monthly Price) 1 Voice Text MMS (Picture Messages) International Texts Data
$3.33 & up (pay as you go) 2 10¢ 10¢ 10¢ 10¢ 6.6¢/MB
$15 10¢ 10¢ 6.6¢/MB
$30 Unlimited Unlimited Unlimited 10¢ 500 MB 4
$40 Unlimited Unlimited Unlimited 100 free, 10¢ 1 GB 4
$40 Unlimited Including International 3 Unlimited Unlimited 10¢ 400 MB 4
$55 Unlimited Including International 3 Unlimited Unlimited 100 free, 10¢ 1 GB 4
$60 Unlimited Unlimited Unlimited 100 free, 10¢ 3 GB 4
1 A 3.5% "convenience" fee is added to all airtime purchases. 
2 $3.33/month based on a $10 payment every 90 days. Jolt deducts a $1.00/month "convenience" fee and a 99¢/month "e911" fee from pay as you go balances. 
3 Includes unlimited international calls to 50 countries\
4 data is cut off after half the included amount is used (500 MB plans are cut off after 250 MB, 1 GB plans after 500 MB and the 3 GB plan stops at  1.5 GB) The user has to call customer support to have the rest of the data released.

20 comments:

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  1. If you look on their website, it says "Powered by Air Voice". Jolt was once a Red Pocket sub mvno and are now an Air Voice sub mvno so it makes sense that it would have the same split data limitations.

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  2. I can't imagine Jolt thinks this will make their customers happier.

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  3. We stopped selling Airvoice at all our stores after their underhanded policy of cutting off customers at 50% data usage was revealed. Now we will drop Jolt for the same reason.

    There are many honest MVNOs with competing plans. No reason to support companies that defraud my customers.

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    1. Don't know my GSM world but looking now. What would be your top 3 choices if Airvoice & Jolt are not? H2O seems iffy. Some amazon reviewer says they dropped calls but not sure how widespread that is.

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    2. Dropped calls are a network (AT&T) issue and out of a MVNO's control.

      The main H2O MVNOs are Red Pocket, H2O and Airvoice. They all have their issues but Airvoice has the best support and is my top pick if you can live with the data splitting. Jolt is reselling Airvoice with a 3.5% markup and no added value as far as I can see.

      Also look at AT&T's GoPhone and Aio brands for good support and no funny business like spit data or undocumented throttling.

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  4. Split data policies are ridiculous, as are the BS reasons claimed to be behind them. Affording to the AirVoice TOS, the two examples they give of fraudulent activity (which they're supposedly trying to prevent through this policy) have nothing to do with data use of any kind. Those aware of the BS are obviously turned off by it, and those unaware are often cheated out of something they're paying for.

    Imagine paying for a full tank of has, only to be told that you'll get half now, and must return later to get the other half, and that when you do so, your gas tank will be drained of any remaining before you receive the second half. Further, this policy is in place to prevent fraudulent use, examples of which include excessive use of the radio or windshield wipers. Would this make sense, our be acceptable to anyone?

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    1. I don't know why it is, but all the AT&T MVNOs seem to have issues with consistently providing all the data they advertise without a split or throttling.

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  5. "Network Provided By Airvoice" / Bottom -right of page.

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  6. Dennis, I think you highlight the split data issue with Airvoice but with so many, it is hard to keep up. With also many nearing trouble, I wonder if you can find ways to highlight potential problems.

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  7. H2O and Consumer Cellular don't do this split DATA nonsense.

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    1. I haven't heard of any data issues with Consumer but H2O throttles their $50 plan after 1 GB and throttles the $60 "unlimited" plan after 2 GB and caps it at 3 GB.

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  8. What makes the split data seem totally absurd to me is: Why do they need to check for fraud at 250MB on one plan, 500MB on another plan, and 1.5GB on a third plan? Are the higher priced plans more secure and don't need to be "reviewed" as quickly? (I ask facetiously).

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  9. Hey Dennis. I know this is totally unrelated news. But Boost Mobile is getting the Samsung Galaxy S5. It is on their Facebook page.

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    1. damn there's that boost again. lol

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  10. I understand the throttling by H2O (slowing data speed down), but not splitting your paid for data; where you are completely cut off at the half way point from using any data until you call to get the other half of your entitlement enabled. If I am not mistaken :)

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    1. I would rather send AirVoice an email to get extra high-speed data than live with throttling on H20 for a couple of weeks.

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  11. I just don't understand why people even bother with all these little AT&T MVNO's and their B.S. rules ...just go straight to the source and use Aiowireless -- their recently revamped plans at $35/month for unlimited text/voice and 500MB LTE throttled data is all you need.

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  12. I use AirVoice because I can pay $10/month for all I need, not $35, and use a locked iPhone 5. My sister-in-law has the $30 plan with her locked iPhone 4S and just got bumped from 100mb to 250mb before the partition, which is more than she uses. Aio does not work at all for us, and AirVoice does not charge those dumb, high fees or make you pay a big penalty if your credit card charge does not go through for some reason. AirVoice has excellent CS. I don't know about Aio's. Consumer also has LTE and accepts locked AT&T iPhones. Their CS is the best anywhere, and they have the lower-priced LTE plans on AT&T than Aio.

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  13. Last year AirVoice charged $35/month and I think you only got 50mb of data before it went up to 100mb. Now they charge $30 for 250mb, and you send a text or email once/month if you want 250mb more. That is 5X more data, and the haters still complain; the more they give the more they complain. Competition brings down prices, but they still have to find a way to make money. So you are going to turn down 2.5X more data or 5X more with a text that is just TOO HARD to send once a month? Unbelievable. Go ahead, spend $30/month on GoPhone and get 50mb. Or an extra $5/month on Aio. Waste your money, and feel better?

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  14. Their "unlimited" plans claim to include MMS. However, if you look at their "Terms of Use" (which has a heading: "Terms and Conditions Unlimited $40 Plan Terms") in the section for Text Services it states: "Picture/video messages are currently NOT available for JOLT Mobile subscribers".

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