Home - , , - Airvoice Adds New $50 Unlimited Talk & Text Plus 2GB Plan, Unlimited International Talk & Text

Airvoice Adds New $50 Unlimited Talk & Text Plus 2GB Plan, Unlimited International Talk & Text


AT&T MVNO Airvoice Wireless has made several positive changes to their monthly plans.
  • There's a new $50/month plan that includes unlimited domestic voice and messaging and 2GB of data.
  • All monthly plans now include unlimited international text messaging
  • Plans priced at $40 and higher now include unlimited international calls to 70+ countries
  • New $30 plan customers get an international call credit good for up to 300 minutes of international calling for their first month of service only.
I believe that the  inclusion of unlimited international on all monthly plans is a first for an AT&T MVNO. I suspect that means that AT&T has cut the wholesale price it charges MVNOs for international texts  and that we will soon see other AT&T MVNOs offering unlimited international texting.

As always, international calling on Airvoice works like using a calling card. To place an international call you have to call an access number (347- 899-4072) wait for a prompt and then dial the international number you want to call.

Unfortunately, Airvoice's most hated feature, "split data", is still there. On all monthly plans only half the advertised amount of data is available initially. After using up the first half of their data, the user must call or email Airvoice to have them release the rest of their data. For example, $30 plan users' data shuts off after 250 MB and they have to call or email to get the other 250MB. 

The Airvoice Website hasn't been completely updated yet so there's quite a bit of conflicting information about the new international features. I've confirmed with Airvoice customer service that the information above is correct.

The table below lists all of Airvoice's current plans
Plan Validity Cost Voice SMS (US / Intl.) MMS  (US / Intl.) Data Extras
Pay as You Go 90 - 365 days $10 90 days,  $20 120 days,  $30 150 days,  $50 180 days,  $100 1 year 1 8¢ - 10¢ per minute 10¢ / 10¢ each 10¢ / 10¢ + data used 6.6¢ per MB
$10 Plan 30 days $10 4¢ per minute 2¢ / 10¢ each 10¢ / 10¢ + data used 6.6¢ per MB
Unlimited Talk, Text, MMS with 500 MB Web 30 days $30 unlimited unlimited / unlimited unlimited / 10¢ 2 500 MB, overage 2.5¢ per MB 2, 3
Unlimited Talk, Text, MMS With 1 GB WEb 2, 3 30 days $40 unlimited unlimited / unlimited unlimited/ 10¢ 2 1 GB, overage 2.5¢/MB
2, 3
unlimited international calls to 70+ countries
Unlimited Talk, Text, MMS & 2 GB Web 30 days $50 unlimited unlimited / unlimited unlimited/ 10¢ 2 2 GB, overage 2.5¢/MB
2, 3
unlimited international calls to 70+ countries
Unlimited Talk, Text, MMS & 3 GB Web 30 days $60 unlimited unlimited / unlimited unlimited/ 10¢ 2 3 GB, overage 2.5¢/MB
2, 3
unlimited international calls to 70+ countries
1 $1 fee deducted from pay as you go balance every 30 days
2 $10 Cash Card required to use pay per use features. Cash Card balances do not expire
3 Data allowance is split. Only half the advertised amount of data is available initially, the user must call or email Airvoice to have them release the rest of their data.

Related Posts:
Prepaid Operator Profile - Airvoice Wireless
AT&T and AT&T MVNOs Compared

Tags: , ,

42 comments:

Comment Page :
  1. Until Air Voice stops requiring customers to call in to get their data, we won't do business with therm

    ReplyDelete
    Replies
    1. Good news - they stopped long ago! Just send a text to their email address and wait a few minutes. Not as hard as talking.

      Delete
    2. Still way more work than I want to do. I have to text and request for something that is already mine? Forget it. It really wasn't mine then if I have to request for a second helping of data.

      Delete
    3. OK - enjoy the crappy service and throttling on H20, ST and Net10, and higher prices with almost every other MVNO. You will be much happier, since a text once a month is so much work.

      Delete
    4. I was told by email from AirVoice that we will also be receiving LTE higher speed data in the late summer of 2014 in response to my inquiry. Nice !

      Delete
  2. The new ATT Cricket looks like a lot better deal.

    ReplyDelete
    Replies
    1. better deal for what. cricket has all those junk fees. and you only get half the high-speed data on the $40 plan that airvoice will give you. plus the customer service is probably not as good. cricket throttles lte to less than the hspa+ speed on airvoice.
      i would only use cricket over airvoice for the $60 plan.

      Delete
  3. Too bad, split data is the most annoying feature that made me switch from them. I will never go back until they stop such business policy and surely keep people away from them as well.

    ReplyDelete
  4. Does anyone knows if they tack "fees" and taxes to their plans, or its all inclusive price??

    ReplyDelete
    Replies
    1. The only "hidden" fee is the $1 monthly fee on PAYGO plans.

      Delete
  5. AT&T doesn't charge for Intl texts, since it doesn't cost them anything, they just didn't allow their MVNO's to use that feature for marketing reasons, apparently until now.

    ReplyDelete
  6. split data = no to airvoice

    ReplyDelete
  7. Airvoice data speed is the same as H2O. Splitting data is the dumbest thing Airvoice can do.

    ReplyDelete
  8. Does H2O has "split data" policy just like Airvoice?

    ReplyDelete
    Replies
    1. No they don't although they do have throttling their $50 and $60 plans. See Prepaid Operator Profile: H2O Wireless for details.

      Delete
    2. Then what about $30 and $40 plan? H2O didn't mention whether they will throttle these two plans.

      Delete
    3. As far as I know H2O doesn't throttle those plans.

      Delete
  9. We are trying to get rid of the split data thing. Please sign everyone customer or non customer this petition to help us and try to get airvoice to understand people don't like or want that to keep happening. The petition is: https://www.change.org/petitions/airvoice-wireless-get-rid-of-cutting-data-in-half . Thanks in advanced

    ReplyDelete
    Replies
    1. How ironic! People have no time to call or email, but they have plenty of time to set up a website and start a crusade? This is a REAL waste of time, not a trivial amount. Why not just pick Red Pocket or PureTalk or Consumer and settle for less data that is "all yours?" Eat your throttling like a man or woman on H20, ST, Net10, along with your poor, overseas customer support! Pay more on GoPhone or New Cricket!
      Will that make you happy? It's your choice. Welcome to the competitive world, where companies do not lay off CS staff, move it to the Philippines or go bankrupt just because some people "want more stuff" and get off by demanding it.

      Delete
  10. Too bad that the still have the data split . Maybe people could better tolerate it if the 2nd blok could be turned on in a more automated way via phone or online account management without having to call an actually speak with CS .

    The only effective "petition" in business is money . They do the data split because they believe it the best for their bottom line. They are missing out on lot of customers because of the data split.


    ReplyDelete
    Replies
    1. I agree that AirVoice does what is best for their bottom line and they could get more customers without the data split. They know a lot more about their business than we do, and they must think the alternative ways of reducing costs are worse for the bottom line. AirVoice is a very small company, up against larger, better funded ones. They have to find an advantage or hole that is not filled by competitors in order to fund their higher, US support costs and pay AT&T for the extra data they offer to gain customers. I doubt their network monitoring software can spot all cases of prohibited data use (see their terms). So the split may have another advantage in cost reduction; it gives them a chance to look at the customer's data usage pattern before all the advertised data is used up.

      Delete
  11. AirVoice CS told me they do the data split because they did not want to throttle like H20. Would you rather have that? I would not. Sending a text to their email once per month is no big deal. Don't be dumb and screw up a good thing.

    ReplyDelete
    Replies
    1. Could you please tell me this .How does the texting work to get the second half of data? What details do you have to give and what number do we need to text to? You mentioned 'texting to their email', what does that mean? I couldn't find any of these on their website.

      Delete
    2. Send an email or text to support@airvoicewireless.com saying "Please release the second half of my data". Include your phone number if you are sending an email.

      You can send a text to an email address by entering the email address instead of a phone number in the messaging app's to: field.

      Delete
  12. My understanding (and someone please correct me if I am wrong) is that if you request your second data slip too early that they will start it and you loose any unused data from your first split; therefore you need to get to the point that you used up all your first slip completely, then request your second part of the split.

    ReplyDelete
    Replies
    1. Ever since AirVoice increase my data from 100mb to 500mb on the $30 plan I have not needed to ask for more than 250mb. Their check balance page does not give me a data balance, but there are apps that can give you the approximate data used. This would let you ask for more data just before you run out, especially before they close on Saturday for the weekend.

      Delete
  13. I like the small MVNOs we use, AirVoice, Ptel, Selectel and Truphone. They have better CS, excellent, competitive pricing for my needs and they seem to try harder to satisfy me when I have a problem. I have dumped larger companies that had good prices: Sprint PCS, Boost, Virgin, T-Mobile postpaid, PagePlus, because smaller companies offered better service or prices. Not all small companies do a good job, however. I had a lot of trouble with Spot CS, even though I liked their prices and plans. And RingPlus dumped me, which was OK because voice quality was bad, cutting in and out.

    ReplyDelete
  14. Love how this prepaid crowd will go as far as flashing a phone or hopping to select retailers across town to save a few wireless bucks, but a simple phone call or email to get something a company promised you anyway? How DARE they make me jump through such a hoop! Clown behavior.

    ReplyDelete
    Replies
    1. EASY. They give you more data than competitors for the price of a text or phone call. Don't like it that 'big hoop?' Keep paying an inflated bill with all those taxes added on.

      Delete
  15. So, if you're traveling and not checking on your data usage all the time, and you run out after 6pm on Sunday evening you have to wait until Monday to get the rest of your data? Or if you run out in the middle of the night? Or is the text request automated somehow?

    ReplyDelete
    Replies
    1. My sister-in-law on the $30/month plan has no brains for this.
      I installed 'My Data Manager' on her iPhone and it calculates a forecast of home much data is est for the month and sends her alerts. Pretty slick.
      Just put the CS number in contacts and set up a template sms or email for the request.

      Delete
  16. One more thing Airvoice can do that I have been tweeting them on. They listened for the unlimited international SMS on all plans finally. A $5.00 ILD credit on the $30/month plan would be great as well because they already give a $10 ILD credit on the $40/month plan. Big deal on the split date allotments. Things could be worse.

    ReplyDelete
    Replies
    1. Everybody has different needs. The split data is not a big deal to you. To me, the split data thing is a deciding factor - I decide not to go with Airvoice because of the split data thing.

      Delete
  17. AirVoice 'haters' pop up on cue with every blog post about AV. I suspect that most of the complainers work for competitors, are dealers who don't sell AV, are people with a grudge, or ones who would never buy AV anyway but really enjoy complaining.
    It must be really annoying to this crowd that little AirVoice beats its AT&T network competition at the $10, $30 and $40 price points, and with great CS in the US. The data split idea helps them do this, so it's the target.
    'So hard to send a text, email or make a call once a month. Waaaahh.'

    ReplyDelete
    Replies
    1. You are right. If the haters are all data hogs, let them go post-paid and pay taxes on fees on top of the advertised price points. Put up or shut up. I just spoke with AV and I was advised that they are more than aware of the whining and moaning regarding the split data. They are going to ultimately address it. Unlimited ILD starts at the $40/month plan and is on a "list" of specific countries for that and it consists mostly of landline calls. Otherwise add a refill to the ILD account for all other non-mentioned countries. It's a no brainer. Haters going to hate. If they want a silver spoon or platter, let them go to a 5-star hotel.

      Delete
  18. As a Air Voice dealer, I think it's an excellent prepaid product. In my market, Att beats Verizon so Page Plus has no chance. AV has a good range of plans to meet most needs . When friends from abroad need a gsm prepaid plan, they are my top choice. And the split data issue is nothing new. It existed in a previous lineup but didn't get as much press as the newer data heavy plans are. They corrected two out of the three plans and made the split on the third plan a lot less invasive. I would expect them to eventually do the same with the existing plans soon. I've had people pick H20 (and their horrible cs) about the split thing but I value goodI cs over what I call a surmountable quirk. Red Pocket is a good alternate at the $60 point but lately they've been getting bashed around because their reach is overstepping their grasp (All four big networks and two of them, the cdma ones are a mess). AV beats them on all price points except the $60 plan where they are equal. I think the only thing I can tolerate from H20 is paygo because you don't have to deal with their substandard CS much.

    ReplyDelete
    Replies
    1. Substandard CS is the norm with alot of other MVNO's. I prefer better CS over plan perks anytime.

      Delete
    2. Airvoice is not equal at the $60 price point since their plan now includes international calling it beats other plans at $60 and the $40 & $50 plans are a better value then other plans at that price. But if you only need 500MB then the H2O $30 plan without the data split might be a better choice.

      Delete
    3. With H20 you have to put up with bad CS and might lose your main phone number porting in (or out). Not worth it IMO.

      Delete
  19. Blackwireless' webshop (GSM Nation) has a pretty good deal on new iPhones.
    $50 off plus one month of any of the Unlimited plans at no charge. Save $80-$110 compared to list price.

    ReplyDelete
  20. split data. perhaps the best way to think of the airvoice plans is that you really get half, but the second half is a an always available reserve bonus if you ever need it.

    but many people do not want to think that way because paying the full price for a plan should mean you are getting the full amount, and not the half nonsense. because the half nonsense is like you are overpaying for less although you are entitled to it all but with an extra step that many people may consider to be too much of an extra step to take.

    for those who don't consider this too much of big deal, then good for you. everyone else will go elsewhere in this very competitive mvno space.

    ReplyDelete
  21. Could the T-Mobile zte zmax be unlocked and be fully functional on at&t or one of their mvnos. I believe at has all the right frequencies for at&t HSDPA and lte.

    ReplyDelete
Comment Page :