PagePlus Cellular has extended their phone and chat support hours. Support is now available from 9 AM until midnight ET Monday - Saturday and noon to midnight Sunday. Beginning June 30, support will be available 8 AM to midnight 7 days a week.
This is a welcome change especially for customers on the West Coast. Support used to close at 10 PM ET (7 PM PT) M-S and 8 PM ET (5 PM PT) on Sunday.
I'm happy to see positive changes like longer support hours coming to PagePlus. The company has long been known for having better than average US based support. PagePlus was acquired by TracFone in January and many feared that the new owners would shift support to TracFone's mostly offshore call centers, which have a less than stellar reputation. So far, at least, that doesn't seemed to have happened.
PagePlus, which was founded in 1993, is one of the oldest prepaid MVNOs. It offers a variety of plans starting with a $2.50/month pay as you plan for light users. Unlimited plans start at $39.95/month for unlimited talk and messaging and 1 GB of data. PagePlus offers a line of inexpensive basic phones and entry level Android smartphones and also allows customers to activate most non-LTE Verizon phones with the exception for devices sold for use on Verizon's own prepaid plans. For more about PagePlus, see Prepaid Operator Profile: Page Plus.
Source: PagePlus Facebook page