Home - , , - Ultra Mobile Adding LTE, Short Codes and Unlimited International Calling July 1

Ultra Mobile Adding LTE, Short Codes and Unlimited International Calling July 1

On July 1, T-Mobile MVNO Ultra Mobile will be making a bunch of positive changes to its plans:
  • All plans will support LTE data and SMS short codes.
  • The $29 plan's data allowance is increasing from 250MB to 500MB.
  • Unlimited international calling to 40 countries including Canada, Mexico and the UK on the $29, $39 and $49 plans.
  • $19 plan users can use the 1000 minutes included with the plan to make no extra cost calls to same 40 countries.
  • Lower priced add-on data; $2.50 for 200MB, $5 for 500MB. 1GB for $10. The $2.50 and $5 add-ons are not available with the $39 and $49 plans. (Current add-on data prices are $2.50 - 50MB, $5 - 250MB, $10 - 500MB). 
The new free international calling feature includes these countries
ArgentinaGermanyMexicoSweden
AustraliaGreeceNetherlandsSwitzerland
AustriaGuadeloupeNew ZealandTaiwan
BelgiumHong Kong (M)NorwayThailand (M)
BrazilHungaryPeru*United Kingdom
Canada (M)Indonesia (M)PolandVenezuela
Chile* (M)IrelandPortugal
China (M)IsraelRomania
CyprusItalySingapore (M)
DenmarkLithuaniaSlovakia Republic
EstoniaMalaysia (M)South Korea (M)
FranceMaltaSpain
(M) = Includes mobile phones.
* = Some rural areas excluded.


All the changes are effective 7/1/14 for new activations, current customers will get them on their next renewal after July 1..

The addition of free international calling solidifies Ultra Mobile's position as one of the top choices for customers who need to make international calls. All Ultra Mobile plans already include international direct dialing, unlimited global SMS and Call Me Free, a no extra charge service that provides local access numbers in 40 countries that non-US family members and friends can use to call Ultra customers for the price of a local call. Plans $29 and higher also include 1000 minutes of free calls to over 70 additional countries (list), including calls to mobile phones in Mexico, Brazil, Chile, India and many European countries.

It's also great to finally see LTE on a T-Mobile MVNO not owned by Tracfone. Hopefully this means that other T-Mobile MVNOs like PTel, Brightspot, Spot and Lycamobile will be getting it soon. 

Here's what the Ultra Mobile plan lineup will look like starting July 1:
Price per Month Voice Minutes  Free Int'l Minutes Text (domestic & international) MMS Data Int'l call credit What's Changed?
$19+ 1 1000 2 none Unlimited Limited to available data 100 MB at 4G speeds 3 $1.25 LTE & short codes available, Free international calling added
$29+ 1 Unlimited 1000 Unlimited Limited to available data 500 MB at 4G speeds 3 2.50 LTE & short codes available, Data increased from 250 to 500 MB, Free international calling added
$39+ 1 Unlimited 1000 Unlimited Unlimited Unlimited (500 MB at 4G speeds) 4 $5 LTE & short codes available, Free international calling added
$49+ 1 Unlimited 1000 Unlimited Unlimited Unlimited (1 GB at 4G speeds) 4 $10 LTE & short codes available, Free international calling added

1 Plus a "cost recovery fee" of 50¢ on airtime loads of $10 or less and $1 on airtime loads of $10.01 or more.
Additional minutes are available: 50 minutes for $1, 125 Minutes for $2.50 and 250 minutes for $5. Added minutes expire at the end of the current plan month.
Additional 4G data is available: 250MB for $2.50, 500MB - $5, 1GB $10. Added data replaces any remaining data in the account and expires at the end of the current plan month
4 Additional 4G data is available: 1GB for $10. Added data replaces any remaining data in the account and expires at the end of the current plan month
Throttled data speed is approximately 128 Kbps. Additional 4G data is available: 1GB for $10. Added data replaces any remaining data in the account and expires at the end of the current plan month.

With the $29 plan now including 500MB of data, the $39 plan no longer makes much sense as all you get for the extra $10 is heavily throttled unlimited data and an extra $2.50 in international call credit. I wouldn't be surprised see to Ultra adding more high speed data to the $39 and $40 plans soon.


50 comments:

Comment Page :
  1. Like Spot Mobile and a few other MVNOs, international calls using your free minutes on Ultra rarely go through.

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    Replies
    1. You are correct. Most of the time when I try to make a international call it never goes thru. Canada not so bad but the rest of the country's good luck. I've also tried most of the MVNO's.

      Delete
  2. Sounds fantastic! 1000 minutes international on the $19 plan. I use Vonage for all my international calls at home and with taxes and fees it runs about $38 and some change a month.

    I would jump on it but the problem is that the T-mobile coverage signal is non-existent in my home and using the WiFi calling feature is the only way to make and receive calls. If my unlocked T-mobile phone can utilizes the T-Mobile WiFi calling feature with Ultra Mobile, I would be able cancel Vonage and save a bundle over a year. But I don't think that would be doable, any thoughts on this?

    ReplyDelete
    Replies
    1. I think WiFi calling is only for T-Mobile customers. It won't work with Ultra Mobile. Check out Airvoice they have plans with free international calling starting at $40/mo with 1GB of data. Airvoice runs on the AT&T network which has much better coverage then T-Mobile. An unlocked T-Mobile phone should work with Airvoice. Check if AT&T has coverage where you need it.

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    2. Only if you can get the calls to go thru.
      Air Voice and H2O are just as bad.one time I was with customer service on hold for over two hours because of that.

      Delete
  3. Ultra Mobile's $29 plan with 500MB LTE data is now a better deal then GoSmart Mobile's $35 plan with 500MB of high speed data but no LTE and without free international calling.

    ReplyDelete
  4. Maybe tmobile is going to charge less its mvnos starting july first since lyca is also changing there plans

    ReplyDelete
    Replies
    1. Could be. T MOBILE is desperate to make a profit even after gaining over 4 million customers in the past year and half.

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    2. Does Ultra charges any other fees except the $1 "cost recovery fee" nonsense??

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    3. T-Mobile got 2.4M new customers in Q1 2014 alone. Repaying ETFs cost money, but only once per customer phone. They are making money on every new customer they gain. Churn is down, with the extra value they provide. I would not call this "desperate." I would call it a good investment. There will be a ROI.

      Delete
  5. The free intl calls on any MVNO is a feature that exists only on paper. Except for calls to Canada, good luck getting a call connected. On the other hand the call connect feature on Ultra does work from the U.K Canada and Australia...well most of the time.

    ReplyDelete
    Replies
    1. My calls to Germany go through no problem. where are you calling?

      Delete
  6. anyone knows how to transfer number to ultra mobile? I cant fint the page on its official site.

    ReplyDelete
    Replies
    1. When you activate your SIM at https://services.ultra.me/activate.php there's an option to port your number.

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    2. thanks! Right now I am using Lycamobile, still wait for its July 1st plan update, and then consider whether or not change to Ultra.

      Delete
    3. One more question. I saw some ebay reseller says the orange pre-funded sim kit can't support porting number from other carriers, is that true?

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    4. That's correct. Ultra Pre‐Funded SIMs are for new activations only and cannot be used for port‐ins.

      Delete
  7. Ultra footnote 3, data add-ons, is missing.

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  8. Quiz of the Week:
    We have been a MVNO for a long time. We still operate out of the same area, despite our growth over all those years. Our executives really understand the prepaid market and its dealers and customers from the ground up. If you saw our HQ on Google Earth, your would not be impressed. We invest money on important things, like backend software, OLAM, innovative, low-cost plans (including one that is the best of its type) and a good phone selection for customers. The latter goal pushed us to make a big change recently that caused some disruption for us and our customers. We pulled it off, with help from some innovative promotions to anchor existing customers and attract new ones. It put a strain on our staff, but they held up well and continue to provide the same great service we have given our customers for a long time. Our new website looks much better, don’t you think?
    Who are we?

    ReplyDelete
    Replies
    1. I'm guessing you are Solavei and you are in BANKRUPTCY!

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    2. Nope. Solavei is relatively new. Try guessing again. -O.P.

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    3. MetroPCS.......I wonder.

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    4. What change did PagePlus make recently?

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    5. Ptel is correct! You are the winner of the Quiz of the Week. Ptel founders started by walking the neighborhoods, selling to convenience and grocery stores and learning what customers wanted. Their HQ looks like an old house in a residential neighborhood last time I checked Street View. The transition to GSM was rocky, but they pulled it off. -O.P.

      Delete
    6. Which of Ptel's plans is the best of it's type?

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    7. Real Pay-Go, a claim they have been making since they introduced it around 10/2010. Their data rounding policy makes data less expensive than the 6c/mb charges on Lyca. For some people's use pattern, other pay-go plans can be better.

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    8. Compare PayGo plans here:
      https://www.ptel.com/pages/compare-prepaid-wireless?utm_nooverride=1

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    9. What is Ptel's PayGo data rounding policy ?

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    10. There's no rounding you pay for what you use. Small data sessions are accumulated until they add up to 102.4KB (1/10 MB) and then you are charged a penny.

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    11. How does that compare to Lyca mobile's policy? And Dennis are you the one who writes the quiz of the week?

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    12. Lyca rounds each session up to the next penny. I don't write the quiz of the week and I don't know who does. But I like it.

      Delete
  9. This is the beginning of T-Mobile's Plans of The "Simply PrePaid" Powered By T-Mobile Exclusive Locations that will start popping up next month....There retailer portal is pretty simple, straight forward and easy to track activations...

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  10. With the $29 plan ($30 with the cost recovery fee) and the new data add-on's you can get 1GB for $35 with the $5 add-on or 1.5GB for $40 with the $10 add-on. Even if the $39 plan's data allowance was increased to 1GB you're still better off with the $29 plan and the data add-on's. Only if the $39 plan's data allowance was increased to 2GB does it beat the $29 plan. If they did that how much data would be included with the $49 plan.

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  11. Hi I am seriously considering the $29 plan, would use a lot to call mobile in Juarez Mex, is the call connection issue a valid issue ?

    ReplyDelete
    Replies
    1. I rarely make international calls and when I do I use Google Voice so I'm not very qualified to comment on this issue.

      There seems to be one, possibly two people, posting anonymously that Ulta's international calling "never" works. People posting negative reviews anonymously don't have much credibility to me.

      I doubt that Ultra's most highly advertised feature doesn't work. I recommend giving Ultra CS a couple of the Juarez numbers you call and asking if calls to those numbers are supported. If they say they are gamble $20 on Ultra's cheapest plan and try them yourself.

      Delete
  12. Makes sense ,thanks

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  13. I cant send text to international country why

    ReplyDelete
    Replies
    1. International texts should work. Are you using preceding the number with a Plus sign (+) and the country code? If that's not the issue you need to call Ultra mobile support.

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  14. I can receive texts from an individuals, but I am not able to receive any kind of Texts from Bank of America, American Express, Google etc.

    Does any one too face such issues,

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  15. Replies
    1. Have you contacted Ultra Mobile? What did they say?

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  16. They said that, all short code texts ( having 5 digits ) are blocked by Ultra mobile and there is no way to get this texts.

    So I will wait for couple of more days, and then simply will move to T-Mobile or some other network.

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  17. After using Ultra for 3 weeks, one morning I got all my messages sent from Short codes started receiving on my mobile, It seems like there was blocking for some odd 21 days.

    ReplyDelete
  18. how long does the add-on data last? does it expire in 30 days or does the unused portion rollover into the next billling period?

    ReplyDelete
    Replies
    1. Add-on data replaces any remaining data in the account and expires at the end of the current plan month. It does not rollover.

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