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Page Plus LTE Update: Dealer Portal Live, SMS Working, Speeds Throttled

Page Plus Cellular seems to have worked most of the kinks out of their LTE rollout. Dealers can now do LTE activations, port-ins and 3G to LTE updates on-line using the PagePlus dealer portal. This should make life easier for the dealers and hopefully lead to faster, smoother and cheaper activations for customers.

The bug that left many early LTE adopters unable to send SMS text messages appears to have been fixed. At least I haven't seen any reports of texting trouble with SIMs activated since Monday. If you are still unable to text with a Page Plus LTE SIM, I recommend contacting PagePlus (chat seems to work best) or the dealer who activated your SIM.

As we reported earlier, Page Plus LTE speeds appear to be throttled to 3.5 Mbps down and 1 Mbps up. The throttling has been confirmed by numerous users and at least one Page Plus chat support representative. While 3.5 Mbps is an improvement over the usual Page Plus 3G speeds of 0.6 - 2 Mbps, it's a far cry from the 10 - 100 Mbps LTE speeds typical with Verizon Prepaid.

PagePlus still isn't selling SIMs directly to customers,  but a number of dealers are. Here's a list of dealers with SIMs in stock currently.
  • Quality One Wireless has nano and mini/micro combo SIMs in stock for $4.99. Use code PAGEPLUS for free standard shipping. No services.
  • Kitty Wireless has nano and mini/micro combo SIMs in stock for $25 with free shipping. Click here to order a SIM. LTE port-ins are free and come with a coupon good for 10% off the price of your second month of service. New LTE activations are also free. 3G to 4G ESN changes (upgrades) are $19.99.
  • eBay seller simcards33 (888-582-3331, email: info@sims4cells.com) has mini/micro combo and nano SIMs for $4.99 with free shipping. New activations are free. simcards33 is not doing port-ins or 3G to LTE upgrades and recommends that customers contact Page Plus for those services.
  • Freedom Wireless has both sizes of SIMs in stock at bcfw.me/pageplus4g. SIMs are $10 plus $5 for Priority Mail shipping. Shipping is free if you purchase a $55 or 69.95 plan at same time as a SIM. Use the code 3OFF during checkout to get 3% off your order. Freedom Wireless is doing activations, port ins and upgrades for free using their own online chat for customers who purchase SIMs and airtime from them.
  • PagePlusDirect.com has both sizes of SIMs in stock for $5.79 with free standard shipping. Activations and port ins are free and upgrading a line from 3G to LTE (an ESN change) is $4.99.
  • Cellaholic Corporation (no website) call 718-635-2020 or email cellaholic211@gmail.com. SIMs are $5 with free shipping. Activation or 3G to LTE upgrade is $10 with SIM purchase, $15 without.
The activation process for LTE phones is different than for 3G phones. Here's how activate an LTE phone on Page Plus.
You will need the following:
  • A clean-ESN postpaid Verizon LTE phone. Clean ESN means not reported lost or stolen or with money owed to Verizon for the phone or for service. As far as I know there are no restrictions on the types of postpaid Verizon phones allowed, even the iPhone 6 and 6 Plus and the latest Android and Windows phones are OK.
  • A Page Plus LTE SIM of the proper size for your phone. 
  • A 29.95 or higher Page Plus monthly plan PIN or a credit or debit card
  • Your LTE phone's 15 digit IMEI. 
  • If you are upgrading from a 3G device you also need your phone number and the old phone's 14 character MEID, or if it's really old and doesn't have an MEID, its 8 character hex ESN or 11 digit dec ESN.
  • If you are porting your number from another operator see Porting Your Number? How to Find Your Account Number and Password for the information you will need
  • Your SIM card's 20 digit ID number (ICCID).
Once you have everything you need:
  • Power off the phone (both phones if you are upgrading from a 3G to an LTE phone).
  • Contact Page Plus or your dealer by phone or chat.
  • Tell the agent whether you are doing a new activation, port or 3G to LTE update. Give them the information above when asked.
  • When the agent tells you the activation is complete put the SIM in the LTE phone and turn it on. It should immediately contact to the network with all functions working.
Related: Prepaid Operator Profile: Page Plus


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25 comments:

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  1. I was hoping the speeds would be more comparable to Cricket Wireless. I won't be moving from Verizon ALLSET to Page Plus Cellular.

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  2. The PagePlus representative confirmed that download speeds are capped at 3.0 Mbps, not 3.5.

    Total transfer rate (up and down) is capped at 3.5, with up speed alone capped at 1.0.

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    Replies
    1. The agent did say that. However I'm skeptical as users have reported download speeds greater than 3.0 Mbps. Also, I've never heard of an operator throttling combined up/down bandwith which would be much more complex algorithmly than throttling up and down separately and doesn't make sense technically or commercially.

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    2. Most speeds reported now seem to be very close to 3.0 rather than 3.5. Many
      are a bit higher, but I think this could be due to an initial high-speed burst, often seen before the throttle has time to kick in. This will make the speed appear slightly higher overall. If the cap were 3.5, I think most speeds being reported would be closer to 3.5. But I could be wrong. I imagine we will see when they formally publish the specs, as I think they will have to do to avoid being guilty of misrepresenting the service as 4G LTE if they fail to mention the throttle.

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    3. LTE is LTE. The latency is lower so it will still feel very fast. I'm just sick of Verizon treating their data like it is better than any other carrier. I switched, love AT&T, and have not regretted it once.

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  3. This is going to cost PagePlus customers. Verizon, Cricket and all AT&T MVNOs offer faster data even the ones without LTE.

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  4. I switched to AT&T at the beginning of this year. I share 10GB of data with three other people. After my company discount we are paying $37 a month per phone with taxes.

    Oh, here is my speed test. A whole order of magnitude faster, LOL.

    http://www.speedtest.net/my-result/a/743142683

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  5. This doesn't seem like the saving grace that is going to save Kitty Wireless and PagePlus from the competition. I am going to move over from H2O, but I am definitely going to keep my options open. Cricket Wireless is looking pretty good.

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  6. There is still no mention of any 4G LTE service on the actual PP site or on Wikipedia. I wonder when Straight Talk will provide the service for 4G LTE?

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    Replies
    1. I'm thinking that Straight Talk won't get 4G LTE on Verizon for a long while, if ever.

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  7. Phones cost more too. No PPC LTE lower tier plans . PPC customer service has rapidly declined . No compelling reason to be with PPC except for an absolutely need VZW coverage but you get that and real LTE by paying a little more and going with VZW prepaid.

    If you don't mind the 8 mpbs data throttle cap, Cricket beats them all (but needs CS improvement, online call history access)

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  8. Yeah, CS has gone down the toilet thanks to Tracfone. Like it or not , Page Plus is in the final takeover throes of becoming just another Tracfone company like Simple mobile before them. Simple wasn't so bad as many more Tmobile mvnos sprung up to replace it but RELIABLE Verizon mvnos are still rare and many die . Also, Tracfone may suck for customer service but they are reliable in the sense that they aren't gonna go out of business next week.

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  9. The only real reason to be around Page Plus is if you're a dealer as Verizon prepaid doesn't have a national dealer program.

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  10. Was on page plus, then airvoice, H2O. But for last two months Cricket. By far Cricket has been the best ever. Speeds are fine, always consistent. Website and account management is great. The fact you deal with no pin numbers and get 5 lines for $100 is awesome. Just saying people with Page Plus should realize there is great alternatives out there.

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  11. How do you go from "page plus, then airvoice, H2O. But for last two months Cricket" with the same phone or different phone?

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    Replies
    1. Page Plus was a cdma, the others all gsm. Cricket works with any att phone, even att go phones. Just put in cricket SIM.

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    2. You can use PagePlus and any GSM carrier by buying one CDMA phone with an unlocked GSM slot. E.G., our iPhone 5 from Straight Talk worked on PagePlus, Selectel, T-Mobile and AirVoice. LTE does not work on GSM with this phone, but HSPA+ service was much faster than Verizon 3G.

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    3. Verizon 3G is like a 56k modem after you have gotten use to LTE/cable modem.

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  12. I saw a Straight Talk ZTE Rapido LTE phone at Walmart yesterday. Has anyone pickup one of these and run a speed test yet? With Straight Talk now getting LTE, hopefully the speeds will be faster.

    ReplyDelete
    Replies
    1. So far all Straight talk LTE phones have used AT&T or T-Mobile. The Rapido is rumored, but not confirmed, to be Straight Talk's first LTE phone on the Verizon network. Did you happen to notice if the phone's packaging showed the red Verizon coverage map?

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    2. Yes, the packaging showed the red Verizon coverage map, and the Walmart employee also confirmed that it was on the Verizon network. Also, there is no AT&T around here.

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    3. Which Walmart and what's the price?

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  13. Wow Kitty Wireless Sure looks like a rip off from those prices!

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    Replies
    1. The prices are high, but there is a 2-year warranty on the phones.

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  14. I'm a little disappointed in the actions of TracFone (Page Plus), Straight Talk's decision to throttle all 4G LTE users to 3MB Down and 1.5 MB Up. Though it would still work for Internet Radio it still suffers as compared to AT&T GoPhone. Besides if GoPhone does start allowing unlimited data with 2.5GB at high speed and the rest is 512K for the rest of the month it could make more people go with them instead of PagePlus. There would be really no reason why you'd want second rate service like this when there are plenty of used AT&T phones. Now I don't know how this will effect the MVNO's Cricket, Net10 but I can assume it will be similar for them.

    Moral is to try and go with Verizon if that is what you need in your area. I think PagePlus will be a disappointment again they make something that sounds cool really turns out to be a pig and a poke and really not worth it.

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