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Lycamobile Rolls Back Data Increases After 5 Days

On Feb. 11, T-Mobile MVNO Lycamobile updated their website to indicate that they had increased the amount of high speed data included with their $35 plan from 1 GB to 4 GB. The $45 and $55 plans also got high speed data increases, from 3 GB to 6 GB on the $45 and from 5 GB to 8 GB on the $55. The site even included a banner (see image) indicating the new larger data amounts.

The plans also included unlimited talk and text and unlimited throttled data after the high speed allotment would used up. An unlimited plan with 4 GB of high speed data for $35/month would be a pretty good deal. However the deal apparently never happened.

Things started to unravel on Feb. 14 when Lycamobile's Plans page was changed to show only 2 GB, instead of 4GB on the $35 plan and only 4 GB instead of 6 GB on the $45 plan. At the same time the banner showing the larger amounts also disappeared from the home page. Another page on Lycamobile's site still showed the higher limits as recently as yesterday but no longer does.

I wonder what happened? Did T-Mobile not give Lycamobile the data pricing they expected? Or did Lycamobile management have a change of heart? We will probably never know, Lycamobile customer support is confirming the lower high speed data limits and is calling the earlier higher ones a mistake. Too bad, $35/month for 4 GB would have been very competitive, but 2 GB for the same price nothing special.

33 comments:

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  1. Wow. I can't remember the last time one of these companies or "companies", Boost and others, had "temporary" big data increases that didn't also turn out to be permanent.

    What a blunder. I hope the complaints soar, and the customers churn.

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    1. Yea but this time Boost kept their promo data plans.

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  2. Lyca seems to have one person running the site manually and new stuff will roll out as he or she gets to it. Might even be that the program isn't supposed to rolling out yet and those updates were supposed to be hidden for now. Is that graphic still in the lyca site folder or is it your archive copy?

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  3. Off topic question, hope it does not get deleted. But I understand: it has nothing to do with Lyca.

    What does anyone recommend as the best Android phone with a keyboard? Looking for anecdotal experience. The online reviews are always confusing because you will so often see high "star" ratings for something that was a super phone 5 years ago, but is not now. And because Android QWERTY phones are all historical artifacts at this time, these old glowing reviews are often all that can be found.

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    1. Central Jersey BarryFebruary 17, 2015 at 3:18 PM

      I have used the Droid 3, Photon Q 4G, and Captivate Glide. They're all quite good. Each has advantages and disadvantages,

      Main disadvantage of Photon Q is poor voice call quality.
      Main disadvantage of Captivate Glide is low vibration strength and no LED notification, but the screen is AMOLED so you can use an on screen notification without killing the battery.
      Droid 3 seemed the least powerful device due to low RAM, but I had no major complaints.
      If you want more info I can answer your questions, but we should prob use a different place because it's so off topic. Are you a user of Twitter, Reddit, Howardforums, XDA, etc?

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    2. Check the Samsung Galaxy Appeal (sold as a GoPhone) and see if it would work for you.

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    3. Having used the Droid Pro until relatively recently, I can say that it was a good device in most respects. If you prefer that type of form over a slider, it is a solid choice and compares favorably to the various BlackBerry devices I used over the years. The only drawback is that the keyboard is a bit cramped and keys are on the small side.

      O the topic of the original post, it makes Lyca seem a bit amateurish. When there is not a great deal to differentiate these MVNOs, perceived stability becomes important, so this is a real demerit.

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  4. I was just about to switch over to Lycan Mobile once I received my SIM card in the mail. Thankfully, I bought it on Amazon for one cent. Now, I'll just toss it when it arrives. Far as I'm concerned this is nothing more than "bait & switch."

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    1. Well.... it is, sort of. since Lyca never grandfathers any plan, even if you have got the larger data allowance, it would have last only a month.

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  5. Lyca knows nothing about corporate integrity. You don't change a customers rate plan without their consent. I won't use Lyca unless there is a change in ownership.

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    1. Who says they changed anyone's plan?

      This was just an ad that had an error in it.

      Nobody has turned up so far that subscribed during the few days the ad was up and had a problem.

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    2. MVNOs do change plans and prices and they never grandfather existing users. There's no contract, so just as you are free to cancel a prepaid plan at will the operator is free to change their terms or pricing at any time.

      Lycamobile does have a history of offering a low price to get new users and then raising the price a few months latter. It's a business model that's perfectly legal but it does annoy users.

      If you use Lycamobile, I recommend parking your number somewhere like Google Voice or Ring.to so you can easily switch to another carrier when Lyca raises their prices, cuts your data allowance or a better deal comes along.

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    3. Good thing Lyca Mobile is on GSM (T-Mobile) instead of the restrictive CDMA (Verizon & Sprint, and their respective MVNOs). They change their terms of service to something you don't like, just switch to another GSM provider and keep using the same phone.

      Try doing that with CDMA!

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    4. Why can't you use your same phone when switching providers if it is CDMA?

      When Ptel switched from Sprint to T-Mobile, I activated my old Ptel/Sprint phone on RingPlus, in some ways it's easier than GSM, you don't have to buy and/or wait to get SIM card, and nowadays you can switch your CDMA phone online without any hassle.

      The problem I see with CDMA, is if you want to use your Sprint device on Verizon or vice versa, which can be done but is a hassle.

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    5. I thought Lyca grandfathered those on the $16 plan? I do know that Ring Plus grandfathers users and VM has, but they are a sub of Sprint and not a true MVNO. I am sure there are others that have grandfathered plans as well, so I think No MVNO grandfathers is inaccurate.

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    6. No, Lyca did not grandfather customers on the $16 plan, customers on that plan had to choose another plan at the end of their plan month. I've never heard of Lyca grandfathering (is that a word?) any plan. Most operators, except Lyca, will grandfather their customers on discontinued plans. RingPlus isn't owned by Sprint, they really are an MVNO.

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  6. I have used the Galaxy S Relay and the Motorola Photon Q qwerty phones. The Relay is the better device for me, mainly because of the keyboard feel and response. Tmo has a qwerty Android, the LG F3Q that I would be willing to try.

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  7. They have done this in the past but apparently can continue to do it without consequence.

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  8. Lyca sucks. On an international basis. They are the Tracfone of Europed. Cheap prices. Lousy service. They never keep consistent plans in the US and there is no grandfathering. Take it with a grain of salt. They'll continue to be around because of their parent company's backing but won't gain any fans with their approach.

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    1. LYCA=WOLF they are definitely in that business catagory!!!!!!!!!!

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  9. That's a pretty shady move!

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  10. i know google voice is safe. is ring.to safe to park a number. once we ported to ring.to can we port to another provider later if we want to.

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    1. Rung.to is part of Bandwidth.com which was founded in 1999 has 300+ employess. They have a range of products including VOIP and business PBX services. They are also a broadband ISP, provide phone numbers to Google Voice are the parent company to Republic Wireless. I consider them a relatively safe place to park a phone number,

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    2. Take note when porting to RingTo - VoIP numbers are treated as Landlines so porting out can be an issue. RingTo has said you can not port to GV and Cricket is also troublesome.

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  11. I can't imagine they would attract anyone, whatsoever. There are better plans associated with... erm "owned by" T-Mobile. And elsewhere.

    Is there really anything that Lyca offers that no others do?

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  12. Only thing good about Lycamobile is their unadvertised pay as you go plan with 2c/min voice with old (non plus) sims. I will stick to them until they stop supporting old sims

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    1. Yes it is a great deal and is the same 2 cent price on the Plus sims paygo also.

      But the plus sims on paygo have no data so yes, the old sims are the way to go.

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  13. Agree, Lyca PayGo is the best. 2 cents/min talk, free incoming text, free 800 number calls, no top up required as long as you use the phone every 90 days.

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    1. And calling toll free numbers counts as use for the 90 day requirement, I verified this with support and then tried it on my Lyca account (old SIM, not plus), it indeed is true.

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  14. 2 cents for now, could change tomorrow. No one seems to know

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  15. Lyca's new plans aren't as groundbreaking as they could have been, but compared to PTel they're a pretty good deal. PTel really needs new plans.

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