Home - , , - Virgin Mobile Cuts Prices, Adds Data to its Data Done Right Plans

Virgin Mobile Cuts Prices, Adds Data to its Data Done Right Plans

Sprint announced today that it's increasing the amount of data included with all of its Data Done Right plans effective tomorrow, May 16. Single line plans are also getting a $5/month price cut.

In addition to the price cut single line plans are getting an extra 500 MB of data. There two singe line plans:

  • $30/month (was $35) for 300 voice minutes, unlimited messaging and data with the first 3 GB (was 2.5 GB) of data at high speeds
  • $40/month (was $45) for unlimited voice minutes, messaging and data with the first 3 GB (was 2.5 GB) of data at high speeds
On the single line plans, after 3 GB of data is used, data speeds are be reduced to "2G" levels (reportedly 128 Kbps) for the remainder of the plan month.

Multi-line plans get 2 GB more shared data per month. The following plans are available:

  • $65/month for 2 lines with unlimited voice and messaging and 6 GB (was 4 GB) of 3G/LTE data shared between lines 
  • $90/month for 3 lines with unlimited voice and messaging and 10 GB (was 8 GB) of 3G/LTE data shared between lines 
  • $115/month for 4 lines with unlimited voice and messaging and 14 GB (was 12 GB) of 3G/LTE data shared between lines
The mult-line plans allow customers to use their phones as a mobile hotspot at no extra charge. Hotspot use is not permitted on Data Done Right single line plans. The data limits on the group plans are hard caps, data stops when the limit is reached.

Data Done Right Single Line and Multi-line plans require special Android LTE phones which are sold only by Walmarticon. There are seven Data Done Right phones, ranging from the $49.99 LG Tribute to the $499.00 Samsung Galaxy S5. Data Done Right phones can only be used on Data Done Right plans.

All Data Done Right phones come pre-loaded with an app (shown in the image) which lets users purchase data, international and domestic roaming add on packages directly from the device. The following add-ons are available:

Data Pack Add-Ons: $2/100 MB, $5/500 MB, $10/1 GB, $15/2 GB, $25/4 GB $35/6 GB, $65/12 GB, $85/20 GB. The $15 and higher add-ons auto renew, the cheaper ones do not.

Voice and Text Roaming: All plans include unlimited text roaming and 100 minutes of domestic voice roaming. Additional voice roaming can be added at $5/month for 60 minutes.

Data Roaming: $2.50/10 MB, $5/20 MB, $10/40 MB.

International Add-ons:
$3/month unlimited international text messaging.
$5 unlimited calls to Canada and landlines only in Mexico.
$10/month 1,000 minutes to mobile phones in Mexico and landlines in the Dominican Republic and unlimited calling to 70+ countries (landlines only, select cities).

Country Specfic add-ons: are available for 24 countries at prices ranging from $5 for unlimited minutes to Canada and Mexico (landlines only) to $20 for $35 minutes to Cuba.

Apps Without Data Charges: Unlimited access to the Facebook (does not include Facebook Messenger!),  Pinterest, Twitter and Instagram apps is $5 per month per app for one device.

Music Without Data Charges: Unlimited access to all of the streaming music services Pandora, Shazam, iHeartDadio, SoundCloud and Spotify is $5 per month for one device.

On multi-line plans, the app also lets the primary account holder view the other user's usage and choose how much of the shared data is available to each. Parental controls (including data curfews and app restrictions) are also available through the app at no extra charge.

Based on the lack of comments about Data Done Right on social media and on this blog. I suspect that it isn't selling very well. While innovative in its flexibility, Data Done Right is Virgin Mobile's most complicated product. Its many add-ons and features can be confusing. Potential customers will likely have questions that I doubt most Walmart sales associates will be able to answer. Selling a complex, new and relatively unknown product though Walmart seems destined to fail.  To make matters worse Data Done Right has never seemed like an especially good value.  I doubt that tomorrow's price cuts will do much to improve its adoption.

35 comments:

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  1. the secret tmobile plan has some competition now. Sprint native has better coverage than tmo. The only reasons to choose the secret plan is a little more data and a couple bucks cheaper per month (due to taxes on virgin).

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    1. Competition for last place. Both Virgin and T-Mobile have rather poor coverage.

      Delete
    2. Sprint's native network is no larger than T-Mobile's. It looks a little smaller to me in area.

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    3. Somebody posted on this site that they both cover 280 M people with LTE now. 280 is 85% of the US population. Verizon and AT&T cover 308 M people, or 93%.

      Delete
  2. Wrong!
    T-Mobile Prepaid has more coverage due to roaming, Virgin Mobile on the other hand has no roaming whatsoever. I do agree that this $30 Virgin plan competes directly with the $30 5GB T-Mobile plan but the restrictions on what phone u can use on Virgin and how laughably horrible Sprint data speed are T-Mobile comes on top. I do wish T-Mobile increases the minutes on their plan though 300 would be nice or free unlimited calling via WiFi. But most savvy consumers on T-Mobile's $30 plan already use VoIP services like Skype, Hangouts, Vonage, FreedomPop, etc to not worry about not being able to call.

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    Replies
    1. T-Mobile will almost always be the better option because they don't limit video streaming to 3G speeds like the Sprint prepaid division.

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    2. T-Mobile prepaid $30 plan DOES NOT include roaming

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    3. Not true All T-Mobile Prepaid plans include voice and text roaming.

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    4. ...and this Virgin option does have roaming.

      Delete
  3. @Dennis
    Is the $30 plan for Beyond Talk plans?

    ReplyDelete
    Replies
    1. The $30 plan the OP is referring to is a T-Mobile plan
      The Beyond Talk plans are now called "Virgin Mobile Unlimited Plans"

      Delete
  4. @Dennis
    Oh okay, so is the $30 plan with Virgin Mobile Unlimited Plans? I'm on the $35 plan with Virgin, can I switch to this plan and keep my account?

    ReplyDelete
    Replies
    1. There's no $30 Virgin Mobile Unlimited Plan. $35 is the least expensive one.

      Delete
  5. @Dennis
    What's the $30 plan for?

    ReplyDelete
    Replies
    1. 300 voice minutes, unlimited messaging and data with the first 3 GB (was 2.5 GB) of data at high speeds

      Delete
  6. Too little, too late again.

    ReplyDelete
  7. Competition for last place??

    Someone posted about the competition for last place. Trust me, the competition for last place are MNVO's like FreedomPop, Scratch Wireless and Republic Wireless.

    With Republic being the absolute worst with their recent announcement that they are not doing so well financially and are raising their rates. They will soon start charging $15 per gigabye of data that you use. Damn...even Google Fi has them beat on that price.

    It's absolutely hilarious to see these unknown, hole-in-the-wall companies make the scene and think they are going to be successful charging so much more than the Big Guys.

    ReplyDelete
    Replies
    1. which 'big guys' are providing TnT w/ roaming for $10/mo? Giving data refunds? Or providing free 4g or SMS service? Oh, right, none of them.

      In this case btw GOOG is the smallest player of all, having how many ProFi customers on their invite only service?

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    2. @3:27: I must have missed it when Republic said they aren't doing well finacially. Do you have a link?

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    3. "It's absolutely hilarious to see these unknown, hole-in-the-wall companies make the scene and think they are going to be successful charging so much more than the Big Guys."

      Perhaps that is why Republic named itself after a failed airline. I guess Braniff and Pan-Am were already taken.

      Delete
    4. Regardless of what you think of Republic Wireless they definitely aren't unknown or a "hole in the wall" company. Republic is a product of Bandwidth.com, a major provider of VOIP systems and cloud services for business, e911 systems as well as network infrastructure for Fortune 500 companies, including Google and Microsoft. Republic manages over 7 million phone numbers and has over 400 employees and $150 million in annual revenue.

      Delete
  8. is this all of that remains of ZACT?

    ReplyDelete
  9. The 280 million versus 308 million coverage number is deceptive. Urban coverage is economical to build. Rural coverage produces far less revenue. Both ATT and Verizon cover more than twice the area as T-MOBILE and Sprint

    ReplyDelete
    Replies
    1. Like it or not, the mobile industry uses population covered rather than area covered when bragging about coverage. The only carrier that I recall reporting coverage by the square mile was Alltel.

      Before most of Alltel was acquired by Verizon in 2008 it billed itself as the nation's largest carrier based on area covered although it was only 5th or 6th largest in number of customers.

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  10. Dennis let me get this straight as far as the data goes. Say as a single line on the $40 plan with an additional 6GB added on. I use the facebook app and it counts against my usage. But if I purchase the $5 deal. It won't go against my usage. Tell me if I am wording this right?

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    Replies
    1. Correction: $45 single plan.

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    2. Correct, if you add the Facebook without charge feature for $5/month, all Facebook usage except Facebook Messenger would not count against your 9 GB data allowance

      Delete
  11. Have you heard of Sprint doing away Clear's broadband service (wifi ) in November? If so,what about Virgin's portable wifi service?

    ReplyDelete
    Replies
    1. Yes, How Sprint's Nov 6, 2015 WiMAX Shutdown Will Affect Boost, Virgin Mobile and FreedomPop Users | Prepaid Phone News.

      Virgin Mobile never sold WiMAX only devices they were all WiMAX + 3G and will continue working on 3G after WiMAX is shut down. If 3G is too slow for you current Virgin hotspots use LTE.

      Delete
  12. I bought 3 Data Done Right phones from Walmart a month ago and have had hell to get 2 of them activated. The LG Tribute was no problem, but both LG Volts did not have the Virgin App on it, and apparently the only thing customer service can do is recommend a hard reset and hope the app is pushed to the phone. They also told me I could return the phones to Walmart, but I am now a plane trip away from the closest Walmart. I got one Volt to "pull" the Virgin activation after a week or so, but the other Volt is still not "pulling" the app. Virgin customer service seems to be trained to be very apologetic, but otherwise is absolutely no help...

    ReplyDelete
    Replies
    1. i just had the same issue - no virgin mobile app. their customer service wanted me to wait 3 days while they escalated the problem.

      Delete
  13. The most confusing part of this plan is VM/Sprint unwillingness to allow BYOD. The current selection of devices is absolutely pitiful (no iPhone, no Windows Phone, and a single high-end Android). The price point is actually very good, but the lack of device selection is just baffling. The exclusivity to Walmart also doesn't make much sense since the activation is done directly on the device. This plan could be huge but it is plagued by logistical problems. For example, why do they zero-rate social media sites per site or why is the music streaming limited to specific sites.

    ReplyDelete
  14. I'm on Data Done Right plan with 3 phones. I'm blessed to live in Northeast where there is plenty of coverage. $90/month for 10GB data seems great to me -- we have Samsung Galaxy S3, LG Tribute, and Moto E. I like the ability to limit bandwidth caps per user as well as limiting app usage and cellular / wifi usage. My only complaint is that the website to control these things is a little slow.

    Walmart employees have no knowledge of the plans or the phones, but that's not needed. They sell the device but then Virgin Mobile supports it and the service.

    We have wi-fi at home and when the kids are in school they have wi-fi, so I don't think we'll come close to the 10GB bandwidth cap. Even so, I placed restrictions of 60/20/10% bandwidth, leaving 10% free to reassign if needed.

    ReplyDelete
  15. I bought my LG Volt -Data Done Right Plan from Walmart for approx $70...on Aug 5. I've called at least 10 times because my old phone will not transfer over. I use to have Beyond Talk Plan. I've.tried & tried & it will not transfer...I can surf the web etc but WANT my old # back. VM cust svc is of NO help. . Appears I need to turn wifi off using 3g. Turn both phones off. It is NOT transferring over & I don't want to lose my old phone #. I've called Virgin Mobile & they tell me the same thing...call back if it doesn't work. Think I'm.going to be taking this STUPID thing back to Walmart & get a diff phone. Any suggestions for those with Virgin Mobile Beyond Talk phones that wouldn't transfer over to new phone?

    ReplyDelete
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