A PrepaidPhoneNews reader @messaged me on Twitter with screenshots of a strange message he just got from ROK Mobile. I've posted the images above and below. Click an image to view a full-size version. The message is also posted on a page on the ROK website.
According to the message, ROK, which currently offers service on T-Mobile, Sprint and Verizon, is discontinuing Sprint and T-Mobile service Dec 18! I have no idea why but these sort of sudden service halts are usually a result of some sort of contract or billing dispute between the MVNO and it's mobile operator partner. However, as both T-Mobile and Sprint are affected it may be something else. Perhaps Verizon offered ROK a fantastic deal in return for selling Verizon only.
For some reason, customers who want to switch from ROK T-Mobile or ROK Sprint to ROK Verizon have to sign up with a new email address which sounds rather fishy. Why wouldn't ROK be able to switch customers using a web form or by having customers email them using their current eamil address? I tried calling ROK for an explanation but got a message that customer support is now closed and to call back between 9 AM and 8 PM EST M-F.
ROK Mobile, which was co-founded by Paul Mitchell Shampoo and Patron Tequila billionaire John Paul DeJoria, offers unlimited calling, messaging and data together along with unlimited music streaming and unlimited music downloads for $50 per month. The unlimited data actually only includes 5 GB of 5 Mbps data on Verizon but the throttled data speed is a relatively fast 256 Kbps which is sufficient for good quality streaming audio.
ROK Mobile's $49.99 Unlimited, Talk, Text, Data and Music Service Is Now Available To All
ROK Mobile's Unlimited Talk, Text, Data and Music Service Now Available on Verizon