Home - , , , - How to: Switch Off Binge On Via T-Mobile App or Website

How to: Switch Off Binge On Via T-Mobile App or Website

t-mobile-binge-on-deactivate
As T-Mobile continues to get criticism for its Binge On service, more and more issues have stemmed from it-- net neutrality concerns, video throttling accusation by YouTube, and the more recent EFF report that proves YouTube's claim. Despite these, T-Mobile still says it is not throttling content but rather "optimizing" them.

Binge On is good and all, especially for those who want to use their device to stream videos from the 24 services included in the program. But not everyone wants to limit their streaming to just these services. And more importantly, not everyone wants to use Binge On. And when it launched in November, T-Mo automatically enabled Binge On for all their customers. Again, these things could have been easily avoided IF ONLY T-Mo decided to make Binge On an opt-in service rather than opt-out.

So finally, here we are just a few months later and a number of people are unhappy with Binge On. If you want to disable the service on your device, you can easily do it on your own. But if you'd like a step by step guide, here's a how-to guide that you can use:

Via My T-Mobile App (Android or iOS)

Step 1: Open My T-Mobile app
Step 2: Click on Account Info
Step 3: Choose Plans & Services
Step 4: Scroll to the bottom and select the button that says Add/Change Services
Step 5: Scroll to the Other section, expand the + button by tapping on it
Step 6: Tap on Enable Binge On

Yes, it's confusing but when you tap on this, the feature will be switched off.
t-mobile-binge-on-deactivate

Via Your Computer

Step 1: Log into My T-Mobile
Step 2: On the upper right side of your screen, click on Profile
Step 3: Click on the Media Settings button on the left side.
Step 4: This will lead you to a Binge On entry. Click on the button beside it so you can switch off the feature.

Those are the two different ways you can deactivate Binge On from your device, especially if you don't want your videos "optimized." We're looking forward to see how the "Un-carrier" will respond to all the criticism its Binge On service is facing, though there hasn't been any update yet. We'll make sure to update our site once a new response has been given by T-Mo.

Source: TMONews

9 comments:

Comment Page :
  1. I have the $30 "secret Walmart plan". The instructions work fine on my computer when logged in to MyTmobile, but the app (up to date) on the phone does not have "other" when looking at the services that can be added or changed section.

    ReplyDelete
    Replies
    1. As secret as the Goodyear Blimp.

      Delete
    2. To be fair, you don't have to purchase a new set of binoculars to look at the Goodyear blimp, and once you look away, you can always look back without purchasing yet another pair of binoculars, but agreed that "awkwardly restrictive" would be a better nickname than "secret" for the $30 barely-a-phone plan.

      Delete
  2. I switched it off last month accidentally , now I can't switch it back on, T-Mobile really needs to work in their account dash board app, ring plus puts them to shame.

    ReplyDelete
    Replies
    1. That's the point - if you opt out the plan is no longer available, just like the $30 plan. It prevents people from "advantageously" switching back and forth.

      Delete
  3. No matter how many announcements they make, somebody will find an excuse to complain.

    ReplyDelete
    Replies
    1. Not if they stop making problematic announcements.

      Delete
    2. This one was poorly executed, I love mt T-Mobile service, This is on them 100%.

      Delete
  4. With all the controversies, it would be good for T-mobile to simply update the app to show a notification on the status bar whenever it detects streaming, something like "Streaming with BingeOn - tap here to turn it off" (and vice-versa). It provides transparency, and it would be a lot more user-friendly to opt-out or opt-in.

    The app is on 99%+ of T-mobile smartphones anyway (though I don't have it on my phones, don't need it).

    ReplyDelete
Comment Page :