Seeing these results, the company hopes to expand their service by starting to offer Ting Internet, a fiber-based service that Tucows has previously launched in three mid-sized Atlantic coast cities. Company CEO Elliott Noss shares that it is now possible for them to pursue their ambitions with Ting Internet and still be able to return capital to its shareholders. This is with thanks to their "strong cash flows from operations" and how their business model operates leverage. But most importantly, Noss shares that this realization has to do with the growth and the success obtained by Ting Mobile in the last few years. This was also the first time that Network Access was able to provide more gross margin in Q4 compared to Domain Services.
Apart from announcing their intention to proceed with Ting Internet, Noss shares that the carrier is decided to pursue previous customers of PTel Mobile. Earlier, PTel announced that they will be shutting down its business after providing service to customers in the last 15 years.
In the past, Ting used Sprint's network. But in the later part of 2014, the company added support for a GSM network which led them to utilize T-Mobile's network and be an MVNO. This move to T-Mobile widened Ting's reach and led them to a broader audience. In turn, it has also resulted to a high churn rate. Considering GSM is a global standard, it is much easier to find phones compared with CDMA or devices under Sprint's network. And with this, people can easily make the switch. But by offering GSM handsets, Ting is able to provide service to those who are coming into the country for a year or so but still be able to use their device back home. On the GSM side, this means a higher churn level for Ting but that's the best way they understand what is going on.
Source: Fierce Wireless