As indicated in its official website, Scratch Wireless did state its intention of continuing to provide support for its existing customers. The carrier also issued an apology to those who were planning to avail of the company’s wireless services, saying that for an indefinite time, Scratch Wireless’ current products and services will be discontinued and unavailable for sale in the meantime.
As explained by Alan Berrey, the chief executive officer and co-founder of Scratch Wireless, to Fierce Wireless, the carrier is currently in the midst of overhauling and enhancing its mobile service solutions. Berrey has promised that some new announcements are under way regarding the results of its efforts to re-design how its current services and how they are delivered to its customers.
In recent years, Scratch Wireless has tried to tweak its current range of services in order to remain competitive. In 2015 for instance, it decided to drop unlimited cellular data passes, instead charging between $2 (for data pass for a full 24 hours and 50 megabytes of data) and $25 (for data passes for a whole month and 1 gigabyte of cellular data). Moreover, in October of last year, Scratch Wireless opted not to offer free Wi-Fi calling services and free text messaging over Sprint’s cellular network anymore, choosing instead to charge $9.99 a month for unlimited voice calls over Wi-Fi and cellular networks.
Still, Berrey remains optimistic about Scratch Wireless’ chances, adding that the company will be releasing some positive announcements soon.
Source: Fierce Wireless