Apart from their promise, Tello offers clean price plans, transparent billing policies, straightforward services, and an easy online interface for its users. Tello users have no activation fees, processing fees, overage fees, or early termination fees to worry about since each customer can design his a contract-free plan suitable for their own needs. With the advantage of being unbound to a 2-year contract, customers have a cost-effective prepaid solution for all their mobile needs. Creating an account can be done in as little time as possible. All it takes is a visit to Tello's website and choosing a corresponding contract-free prepaid service straight from the comfort of their homes.
Tello believes that they know they best know their customers. With this, they offer a range of affordable plans which start off at $5/month. While there's the option to go for a traditional prepaid plan customers can also go for a Pay As You Go option. When deciding to customize a plan, customers simply have to pick the number of minutes, texts, and data they need to use. Minutes range from 0, 100 ($3), 200 ($5), 300 ($7), 500 ($10), to Unlimited ($15). On the other hand, the texts go from 0, 200 ($2), to Unlimited ($3). As for data, users may go for 0, 200 MB ($4), 500 MB ($8), 1 GB ($11), 2 GB ($21), 3 GB ($31), and 5 GB ($45).
For the undecided, Tello offers predefined deal options:
- Economy ($9/month): Includes 100 minutes, 200 texts and 200 MB of 4G LTE data
- Value ($21/month): Includes 500 minutes, unlimited texts and 500 MB of 4G LTE data
- Smart ($39/month): Includes unlimited minutes and texts and 2 GB of 4G LTE data
- Data Savvy ($55/month): Includes 500 minutes, no texts and 5 GB of 4G LTE data
For US and International calls and texts, Tello has an option for One Pay As You Go balance which includes US Calls (3¢/minute), US Texts (1¢/SMS) and US Data (2¢/MB). For international calls and texts, some examples of Tello's rates are Cuba (65¢/minute), Mexico (1¢/minute) and China (1.2¢/minute). By offering the Pay As You Go credit, customers simply have to choose any value credit starting from just $5 that they can use however they wish.
What's good about Tello is that it gives its customers the option to change what's included in their plans every month. So if they foresee that they will need more minutes over texts or more 4G LTE data over minutes, they can just make the change any time. Customers are free to downgrade, upgrade, renew or cancel their plans without dealing with extra fees. And these are things that make Tello stand out against the other MVNOs in the market.