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Truphone Will No Longer Use T-Mobile in the US, Only AT&T

Truphone Logo
Global SIM operator Truphone, which operates on AT&T and T-Mobile in the US, is dropping T-Mobile effective June 27, 2016. Truphone will use AT&T exclusively in the US after that date.

The loss of T-Mobile coverage shouldn't make much difference for most users as there are very few areas that have T-Mobile service that don't also have AT&T.  There may be some issues for legacy BlackBerry users who may need to contact Truphone to get everything working again.

The announcement of this change is on a Truphone support page. Thanks to a Prepaid Phone News reader who discovered the notice and shared it with me:

"United States of America

AT&T USA - select 'GoPhone Service' button

Previously Truphone customers were able to make use of the T-Mobile Network in the US. As of 27th June 2016, Truphone's US provider will be solely AT&T. Customers have been contacted in regards to this change. 
As a result of this change some customers with legacy BlackBerry handsets may experience some issues. If you experience any issues please contact us."

Truphone is a global SIM provider that offers service in 66 countries, including the US. Truphone uses a pay as you go pricing model. Like most global SIMs, prices are on the high side in most countries. But in the eight "Truphone Countries" (UK, US, Australia, Hong Kong, Netherlands, Germany, Poland and Spain) outgoing calls and texts are a reasonable 9¢ per minute or message and data is 9¢/MB. Best of all, incoming calls and texts are free. 

Truphone SIMs cost $29.99, but that includes a $15 airtime credit. Airtime never expires provided a call is made, a text is sent or data is used at least every 90 days. Users report that the 90 day rule isn't actually enforced but I recommend making a call occasionally to be on the safe side.

Source:  Truphone

31 comments:

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  1. Great provider with very good customer service. Hope they can keep or lower their pricing for outgoing and data. Can not beat incoming free voice and text. Truphone is awesome whereas lycamobile is horrid.

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  2. Seems like several MVNOs are dumping T-Mobile. Did ATT sweeten their wholesale rates or has T-Mobile priced themselves out of the market?

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    Replies
    1. A little bit of both.

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    2. I don't understand why any major carrier would like these resellers. Maybe T-Mobile has changed the deal in order to drive more people to MetroPCS and away from companies like this.

      I don't blame them.

      Delete
  3. Prepaidphonenews.com is still throwing malware at me.

    https://eeliacoollib.org/6601632983083/efe8a7e4ec85860c9031f89325d8ce5e.html

    I don't see any other sites do this, ever.

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  4. Thanks for reporting this.

    When I follow your link all I get is a blank page in Chrome on Android and Windows. What do you see that makes you believe the eeliacoollib.org domain is associated with this site and is delivering malware? Do you get a pop up or a redirect to a site that tries to download something to your PC or phone?

    I can assure you that there is no malware on the prepaidphonenews.com domain. Prepaid Phone News uses only mainstream ad networks that are also used by thousands of other sites and which do not intentionally harbor malware. It's possible that one of our advertising vendors got tricked into approving a 3rd party ad that was later modified to deliver a malware payload after the ad was approved.

    If you see a suspicious pop-up or a redirection to a site you believe is malicious the most useful information you can provide would be a description or screenshot of the ads that are appearing on the Prepaid Phone News site immediately before the pop up or redirection occurs.

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    Replies
    1. It only happens rarely, but only from your site. It would take a lot of effort to keep track of every single one of your ads. To find the one that would trigger this. But I will try.

      It is on Firefox.

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    2. Denis, I reported the same thing a few weeks back (cant remember the story) and the above anon is NOT me, so that is at least the second person. As you mentioned mostly likely and infected ad that has since been removed. It was not my machine just randomly acting up, it was a pop-up (from the ad) that offered up a rogue flash update (if I recall correct).

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    3. Exactly... I am the other anon. I have seen the malware install from this site maybe 3 times total.

      The 4:25 anon has described it well.

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    4. Malicious ads are getting inserted into legitimate ad network's inventory. This is a problem the online ad industry has been fighting for over a year now and so far the bad guys seem to be winning. Even huge sites like the NY Times and NFL.com and major ad networks like Google's DoubleClick have been compromised. See:
      Malvertising Campaign Hits Top Global Websites | SecurityWeek.Com
      and
      Why Malvertising Is Cybercriminals’ Latest Sweet Spot | WIRED.

      You best defense against this stuff, especially on Windows, is to use a good anti-virus product and be sure it's kept up to date.

      Please continue to report any suspicious behavior from this site with as much information as possible including a description of any ads that appeared on the page where the suspicious behavior occurred.

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    5. I don't know that an ad network can claim legitimacy when they don't take proper care in screening the ads they make money promoting.

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    6. "I don't know that an ad network can claim legitimacy when they don't take proper care in screening the ads they make money promoting. "

      Or popup adverts, which are a form of malware.

      Thankfully, there's none of that at Prepaid Phone News.

      Howard Forums is covered with clunky badly designed popup ads, which take a long time to load. So long in fact that I am able to click out of them before anything appears.

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    7. Dennis is completely correct, as is everyone else in this thread, and I'd like to thank everyone for reporting the bad stuff. If you have an idea which ad slot / page region the offending ad ran in, please let us know also so we can better track down repeat offender ad networks.


      By now

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  5. I'm not sure why T-mo's pushing customers to their only GSM competitor, or even what they have to gain from it, but score one for the increasingly competitive duopoly.

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    1. No push. Just a cost cutting move by Truphone - one roaming agreement costs less than two.

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    2. Is it really cost cutting? Surely the connection from T-Mobile costs a lot less than from AT&T.

      As an analogy I would rather pay $20 sometimes and $15 some other times, than pay $20 all the time.

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    3. Faulty analogy. Roaming agreements are not pay as you go.

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    4. I roaming agreements are not paygo, how do they work? Obviously there is also more time needed to manage the agreements (sunk cost of time) but you are saying MVNOs pay fixed amounts for roaming or tiered or something other than paygo, that seems odd so would love more details.

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    5. I posited the analogy, and I do see that it is faulty.

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  6. I see this item and I keep reading Trumpphone.

    Blame the current media saturation...

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    Replies
    1. Make pay-as-you-go great again!

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  7. To all those with the malware.
    Most likely you have been on bad sites that have inserted the malware and it is along for the ride exposing itself when you reach prepaidphonenews.
    Get a reputable anti-virus and firewall that is pro-active and displays any malware attempt on screen.

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  8. Truphone says your phone has to be unlocked to use their service.

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    Replies
    1. That won't change. Foreign carrier code, roaming incthe USA.

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  9. Well, that is potentially gonna suck with https://www.att.com/esupport/article.html#!/wireless/KM1069631 happening; I see a lot of roaming SIM card providers still sell quadband 2G handsets, if I am not mistaken. Locally, I appear to be unable to get AT&T on 1900 MHz 2G so my 900/1800/1900 MHz handsets have been forced to skip AT&T. Thankfully I'll be using some of those less soon.

    Not that T-Mobile is perfect in that area either. I bought a few devices with AWS-only UMTS/HSPA, and with T-Mobile shutting down that part of their 3G network, I guess I'll either be stuck with using those on 2G with just them. Supposedly my hotspot from them is on the free upgrade list, but I haven't had the text message yet on the SIM that came with it yet.

    I suppose it's just as well I've picked up devices with the right 3G and LTE frequencies to chug along nicely
    I'm going to miss using some of the older handsets, mind.

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  10. I am able to make calls using my TruPhone SIM while roaming on T-Mobile today, 6/28. I sincerely hope T-Mobile will remain an option because of ATT dropping 2G.

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    Replies
    1. Still able to call while roaming on T-Mobile... Fingers crossed.

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    2. Sometimes I find it can take a few weeks for the roaming list changes to filter through. One provider I had took a few months to only use AT&T after they decided T-Mobile weren't worth it. I think it was possible in part because I only switched on the handset in question infrequently (to check for messages).

      All this just before I was thinking of getting an old Nokia 5190 ex-VoiceStream as a bit of a laugh. Probably not worth it now if it's only voice-only 1900 MHz 2G.

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  11. So locked ATT phone can be used with truphone? still need to be unlocked?

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    Replies
    1. You need an unlocked phone for global SIMs like Truphone.

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