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Verizon Prepaid Customers to Enjoy HD Voice Real Soon

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A month ago, Verizon Wireless accidentally announced that VoLTE and HD Voice was already available to its prepaid customers. They have since retracted the announcement and have promised to make the service available for its customers by fall this year.

True to its word, Verizon is all set to launch HD Voice for prepaid customers. Starting Sunday, September 25th, HD Voice will be available for Verizon prepaid customers. When calling other Verizon HD Voice-capable devices, customers will be able to enjoy enhanced sound quality on their phone calls. Apart from improving the sound quality, the service makes both parties feel like they are talking face-to-face.

The HD Voice service comes with video calls, 6-way calling, calls over Wi-Fi, and VoLTE which makes it possible to surf the internet while talking. To shift to a video call, all it takes is a tap on the screen.

Verizon currently offers over two dozen new model iOS and Android smartphones that are HD Voice capable. The calls made on these devices (using HD Voice) are said to offer increased audio clarity and quality. Of course, this is being compared with standard voice calls. The reason behind this improvement is that HD Voice are made using 4G LTE connection across Verizon's network.

In addition to this, users are able to make calls over Wi-Fi when they are connected to any hotspot in the world. Wi-Fi calls made to US phone numbers will not be charged whereas calls to foreign numbers come are billed at international long distance rates.



Source: Verizon

36 comments:

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  1. Good deal. I see no reason to throw this in the trash.

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  2. Im still trying to make up my mind about this. I am with a Verizon MVNO right now but really want to switch to Verizon prepaid but don't know if WIFi and VoLTE are worth the extra $12 I would be paying. All I can say for right now is that it is nice to have options.

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    1. Will you regularly be calling other Verizon customers who own one of the phone models that allow HD calls? If not then it's really worthless.

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    2. Most of my family has Verizon and Iphone 5s or 6 and later. I like the fact that one can surf the web and talk at the same time. That would be my main point. My brother is the only one that has ATT but I know that VoLTE is not yet interoperable.

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    3. VoLTE enables simultaneous voice and data on all calls made when connected to LTE. It's only HD voice that requires both parties to be on Verizon and have HD Voice capable devices.

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  3. Add(truly) Unlimited data like Metro Pcs and Cricket and I will switch tomorrow! !!!

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    1. You mean like gophone, oops neither do they.

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  4. "When calling other Verizon HD Voice-capable devices, customers will be able to enjoy enhanced sound quality on their phone calls. Apart from improving the sound quality, the service makes both parties feel like they are talking face-to-face."

    Face-to-face, really? Is this marketing hype or are there truely noticeable significant differences in call quality I wonder.

    I won't be an early adopter.

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    1. It sounds pretty much a tad better with Skype on a well QoS'd connection

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  5. Yet T-Mobile hd calling sounds like a cb radio, complete junk.

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    1. Yeah, I've noticed that at least on MetroPCS HD Calling over WiFi Calling, the quality is mediocre, and not much better than regular - especially compared to ATT HD Calling.

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  6. Is hd voice another term for volte calling?

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  7. Not really. VoLTE is voice over LTE and its main advantage on Verizon is that it makes simultaneous voice and data possible.

    HD voice provides better voice quality and is only available on Verizon when both parties on the call are on Verizon and using VoLTE and phones that support HD calling.

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    Replies
    1. Related reading:

      "HOW HD VOICE WORKS TO MAKE YOUR CALLS SOUND DRASTICALLY BETTER"

      https://www.wired.com/2013/04/how-hd-voice-works-to-make-your-calls-clearer/


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    2. Dennis,
      HD calling works (on a compatible handset) using VoLTE or VoWiFi - is that correct?

      A VoLTE capable phone could possibly not support HD calling - true?

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    3. Yes, although I believe that all current VoLTE phones support HD Voice.

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    4. Is the iPhone 6 Plus VoLTE capable?

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  8. Will my unlocked Nexus 6 support HD Voice on Verizon? Thanks.

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    1. Probably, people on Reddit and HoFo say HD Voice works on the 6P on Verizon postpaid.

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  9. This is great mews, when i travel to logansport,in verizon only has 4G LTE there but no cdma voice, it is roaming there but i can get lte data and texting on vzw prepaid, i wonder if i can call over lte even when roaming U.S.

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  10. Does this mean that the VoLTE network in Alaska will now work on prepaid?

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  11. Wow.

    You know you're shilling for Big Red when you delete comments simply for pointing out how irrelevant this is.

    A lack of compatibility with non-VoLTE devices greatly lessens the utility, and there are quite a few people who don't solely use a Verizon VoLTE device as their only phone line.

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    1. I'm not sure what you mean. How do you expect Verizon to enable VoLTE or HD Voice on hardware that doesn't support those features?

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    2. I don't, that's the point.

      It'll be a long while before VOLTE becomes anything more than fluff, if it ever actually does.

      The fact is, most of the usage that'd really benefit from better call clarity would normally involve a landline.

      VOLTE is, at its core, more of a nice bonus when casually chatting with pals than it is a real improvement on, say, calls to corporate numbers and home phones.

      Hopefully they'll eventually implement some form of LTE calling that works regardless of who you're calling.

      But until then, VOLTE won't be relevant in the least bit.

      As a point of fact, I just got off a non-VOLTE call on Tmo, which didn't have any quality issues whatsoever.

      It actually makes VOLTE look like a waste of time and effort that could instead be invested in getting 5G up and running.

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    3. VoLTE is here and is already in wide use. T-Mobile says 60% of the calls on its Network use VoLTE. On Verizon VoLTE enables simultaneous voice and data, which is very important to some users. VoLTE is already required all calls on Verizon in Alaska. When Verizon shuts down 2G in 20120, all calls on Verizon will have to use VoLTE.

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    4. Right, so VOLTE won't truly come into its own until 2020.

      But by then, everyone will already be talking about when Vo5G will be ready.

      Talk about foot dragging.

      The ability to use voice and data simultaneously is something CDMA carriers should've incorporated into its LTE service from the very beginning.

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  12. @Anonymous

    VoLTE works regardless of who you're calling. It's the HD Voice (higher audio codec) that depends on carrier interoperability (this is the part that would be "fluff"). VoLTE itself is great as it allows calling and data at the same time on Verizon, so you can talk to someone while, for example, using navigation. It also does not depend on who you're calling, so your end of the call will go over VoLTE even if you're calling a remote village in the middle of nowhere who is only served by a regional GSM-only operator.

    Additionally, this greatly improves Verizon Prepaid coverage. Verizon has partnerships with a dozen or so smaller rural carriers, allowing them to broadcast on Verizon's LTE spectrum in exchange for letting Verizon customers access it as if it was on-network coverage. However, these agreements did not extend to CDMA. Now that Verizon Prepaid has VoLTE capabilities, these areas that were previously voice roaming (or no voice coverage at all), are now native on-network.

    Prepaid Before: LTE was on-network, CDMA voice was off-network, so voice either didn't work or you had to pay additional for roaming

    Prepaid After: LTE is on-network, so calls placed over VoLTE are counted as on-network, no roaming at all, no roaming fees.

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    1. If "VoLTE or HD Voice" are separate rather than interchangeable, then this article was badly worded.

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    2. VoLTE is used for all calls made using a VoLTE capable phone connected to Verizon LTE.

      HD Voice is only available on calls between Verizon customers using VoLTE and HD Voice capable phones.

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    3. People (and even Verizon themselves) sometimes get the terminology all mixed up, which leads to confusion.

      Advanced Calling: This is the overarching name that Verizon applies to any voice service that does not go over CDMA. This includes VoLTE, VoWiFi (WiFi Calling), video calling, calls made via the Verizon Messages+ app, as well as messaging over wifi. On phones, there is a special menu under Settings (varies by device, some call it "Advanced Calling", some call it "HD Calling", etc), that you have to check a box to enable Advanced Calling services.

      VoLTE: Voice over LTE. Your part of the call goes over LTE no matter who you're calling. This allows simultaneous voice and data on a single modem.

      VoWiFi: Voice over WiFi, aka WiFi Calling. Your part of the call goes over WiFi no matter who you're calling.

      HD Voice: Higher quality audio on calls. On Verizon, it's only available via VoLTE and VoWiFi, and it relies on carrier interoperability. So far it only works internally (Verizon to Verizon), but they've been working on getting it going with AT&T as well. HD Voice automatically activates if both parties have Advanced Calling enabled, are calling over VoLTE or VoWiFi, and are on compatible carriers. If none of those are checked, your call will not use the HD Voice higher quality audio codec.


      So, while prepaid technically did get HD Voice, they got it in addition to the entire Advanced Calling suite of Verizon services.

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  13. Boost! just posted on Howard Forums that they, as a Verizon MVNO, will be offering VoLTE starting in January!

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    1. You mean Boom! right? Boost is Sprint.

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    2. That would be awesome to have. they already offer visual voicemail and tethering plus roaming so adding VoLTE would be awesome.

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  14. Just a heads up for Verizon Prepaid customers, I spoke earlier this week to a Verizon CSR on the phone to activate an unlocked Moto G4 on their network. I mentioned I already bought the SIM starter kit at Walmart, and he told me if I wanted to give them a call after Oct. 16 they were going to offer some new exclusive plan discounts for those who purchased their phones through Walmart. The current 5GB for $60 smartphone plan will be available for $50 a month through this Walmart/Verizon promo. They've done promos in the past with Walmart that involved higher data limits, so this is a nice bonus for those who want/need Verizon's network.

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