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Virgin Mobile Unveils New Plans With More Data

New Virgin Mobile Plans
It looks like the forever hyped relaunch of Sprint's Virgin Mobile prepaid brand has finally occurred. The carrier has changed its Unlimited plans. There are now just two plans instead of three. The new plans are:

  • $35/month for unlimited talk and messaging and data with the first 5 GB at high speeds.
  • $45/month for unlimited talk and messaging and data with the first 10 GB at high speeds.
After the first 5 or 10 GB of data is used, speeds are throttled to 128 Kbps or less for the rest of the month.

As before, additional high speed data is available at $5 for 1 GB or $10 for 2 GB. Add on data is good for 30 days.  Hotspot is available at a price of $3/day for 500 MB of hotspot use, $5/month for 1 GB or $10/month for 2 GB.

Unlimited music streaming from iHeart RadioPandora, 8 Tracks or Slacker Radio that does not count against the plan's high speed data allowance is also included with both plans. Plus, both plans get 50 minutes of off-network voice-roaming.

For comparison, Virgin's old unlimited line-up was:

  • $30/month for unlimited talk and messaging and data with the first 500 MB at high speeds.
  • $40/month for unlimited talk and messaging and data with the first 4 GB at high speeds.
  • $60/month for unlimited talk and messaging and data with the first 6 GB at high speeds.
In May Sprint CEO Marcelo Claure said Sprint was "...in the process of relaunching our Virgin brand this year with a much stronger value proposition" and I guess this it.

A tip of the hat to Wave7 Research's Jeffrey Moore, who was the first to spot the change on the Virgin site and share it with me.

An earlier version of this post incorrectly stated that Virgin Mobile's plans used to include hotspot at no extra cost. 

Source: Virgin Mobile

60 comments:

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  1. what about the special Virgin walmart plans?

    ReplyDelete
    Replies
    1. If you mean the
      $20 - Unlimited Talk, 500 Texts, Wi-Fi only
      $50 - Unlimited Talk, Text and 8GB of high-speed data
      Walmart exclusive plans, I think they are gone. I can't find any mention of them on the Walmart or Virgin Mobile sites.

      Data Done Right, which was also a Walmart exclusive is definitely no loner available.

      Delete
    2. These plans? https://www.virginmobileusa.com/#!/datashare/

      Delete
    3. More specifically, These Plans? https://www.walmart.com/cp/1229480

      Delete
    4. virgin also gets spotify now for free as boost just spotify

      And to be honest I have a Boost Mobile store and we are required to take payments for virgin mobile customers, but it makes no sense because we cannot service there device, We cannot upgrade them We cannot give them tech support. They should just roll virgin into boost since we already take the payments. Plus boost is a rediculous higher value with unlimited data at $45 monthly, I used 50 gb last month watching Netflix all the time

      Delete
    5. Re: Spotify. The Virgin site only lists Pandora, iHeart Radio, Slacker. Napster and 8 tracks as supported services for free streaming, no Spotify. See: Virgin Mobile - Data Free Music

      Re: Walmart exclusive Data Sharing plans, it looks like they are still available at Walmart.

      Delete
    6. @Unknown:

      Boost chose long ago to target a specific demographic.
      In turn, everyone I know outside that group avoids Boost, but will subscribe Virgin Mobile.

      When corporations choose to use marketing that celebrates a particular tribe, they run the risk of alienating everyone else.

      Delete
  2. since when has virgin included hot spot? I always thought it was extra?

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    Replies
    1. Free Mobile HotSpot Included on Walmarts' Multi-Line Data Sharing Plans. https://www.walmart.com/cp/1229480

      Delete
  3. Also New with Virgin Mobile Plans is that they have "99% NATIONWIDE COVERAGE" giving you coast-to-coast coverage with OFF-NETWORK voice roaming.

    ReplyDelete
    Replies
    1. You're right. The new plans page says 50 minutes of off-network voice roaming are now included. The Virgin Mobile coverage map hasn't been updated yet as it doesn't show any roaming.

      Delete
    2. VM Map showing new Virgin Mobiles' Off-Network Voice roaming. Go to Plans>All Plans, scroll down.

      Delete
  4. This is yet another EPIC FAIL by Sprint. They still offer only 50 roaming minutes. Additionally, it's only a five dollar savings over Boost Mobile. Boost Mobile offers unlimited optimized data. Five dollars over a 30 day period is peanuts of a difference for a lot more.

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  5. Why don't they just merge with Boost and offer all these plans under one roof. This is ridiculous.

    ReplyDelete
  6. I still don't get why these MVNOs and prepaid providers have multiple brands that compete with themselves.... tracfone is just ridiculous with all the different "companies" they own...

    ReplyDelete
    Replies
    1. TracFone doesn't own any companies. It is however owned.


      How many companies does Buick own?

      Delete
  7. Now that Boost and Virgin both include roaming, the Sprint Prepaid brand is pointless. Even if it includes hotspot, it's not worth the price premium when you can add hotspot to Boost and Virgin and still pay less. So that's one prepaid brand that can leave the building.

    Next we have the new Virgin which no longer offers anything unique but does offer one attractive plan. That being the $35 5GB plan. Only Total Wireless offers that and it is on the much better Verizon network but Tracfone seems to do everything possible to make sure you never actually use anywhere near 5GB so let's just forget about them. Cricket and MetroPCS don't offer anything close either. So the new Virgin $35 plan is competitive but it's only one plan that could just be offered under the Boost brand. The $45 10GB plan doesn't compare well against the Boost $50 ($45 with autopay) unlimited data plan but could still be on offer for customers who don't want their video and gaming data throttled on the unlimited plan but again this plan could also be offered on Boost. If you combine all the plans currently offered by Boost and Virgin you would count just four plans which could all be offered under one brand. And there's a good argument to be made that the Boost $30 1GB plan could just be replaced by the $35 5GB plan which would leave us with just three plans under one brand. That's all that Sprint needs to offer. There's simply no need to have three different prepaid brands. Two of which have already been forgotten. If Sprint really wanted to get competitive, they could drop the price of the Boost 1GB plan down to $25 which would fit in perfectly with the $35 5GB and $45 10GB plans. Again, all these plans could and should be offered under one brand. Sprint's problem isn't that they aren't competitive, it's that they're too complicated.

    ReplyDelete
    Replies
    1. The Cricket plan is much better than any $35 plan on Virgin because you can actually use it: The network is hugely better.

      I have a RingPlus plan that is just like the Virgin $35/ month plan also. Only it cost me a one time charge of about $35. Not per month!

      Same poor Sprint network that is 3G most places I go ( while other networks are 4G, LTE)

      Delete
  8. I don't understand the upcharge (other than easy $)for hotspot when you have a limited HS data plan. Whether I use 5GB HS data on my phone or hotspot some/all away, what difference does it make when I'm going to be throttled at 5.01 regardless?

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  9. MARCELO CLAURE IS A JOKE AS A CEO. I REMEMBERED IN LAST QUARTERLY EARNINGS HE SAID THAT VIRGIN MOBILE WAS IN THE PROCESS OF RELAUNCH WITH SOME DISRUPTIVE OFFERS. THIS IS NOTHING DISRUPTIVE. SPRINT NEEDS BETTER LEADERSHIP IF IT WANTS TO SUCCEED.

    ReplyDelete
    Replies
    1. I agree but that's painful to read. Please turn off caps lock.

      Delete
  10. Does Virgin offer a autopay discount?

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    Replies
    1. So the Virgin 10GB plan is the exact same price as the Boost unlimited data plan after autopay discount.. $45.

      Delete
  11. Smartphones are virtually useless without high speed data. If all plans included unlimited everything, including mobile hotspot for $30 monthly carriers would still be making money hand over fist because customer base is ever increasing but some are leaving because of current high cost. Maybe a bubble will burst and things will get real.

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    Replies
    1. Americans pay way too much for data... Way above the fair market value. Just compare to other countries' charges. It is eye opening.

      Delete
    2. @Anonymous, you can't directly compare American prices to other countries' prices because it's an apple to oranges situation. The most common comparison I see is with European countries. But look at their population numbers and land area. Then compare that with the US' numbers. It's easier to be cheaper when you have to cover a smaller, more densely populated country, and, in quite a few cases, were handed spectrum for free by the government. That's why I say if you want to compare the US, compare both prices and coverage to Canada, Russia, China, Australia, India, etc. Well, maybe not China.

      Is that to say the US prices aren't high? No. They are. But the comparison is a bit more nuanced than "Poland gives 5GB for $10, Verizon gives 1GB for $50."

      Delete
    3. It's an apples to apples situation. I looked worldwide, not just Europe.

      Not only are US rates much higher than the "smaller, more densely populated" countries of Europe, they are also much higher than other vast and sparsely populated countries as well.

      Bringing up the idea that I was only comparing to those European countries is sort of a straw-man.

      Delete
  12. Like I a!ways said Sprint need to finish upgrading their network, do away with contracts and go prepaid.

    ReplyDelete
    Replies
    1. "Like I a!ways said Sprint need to finish upgrading their network"

      Has Sprint actually started? An upgraded Sprint network seems about as likely a reality as mideast peace or Chinese democracy.

      Delete
  13. If ive said it once ive said it once, boost and virgin would be a lot more popular if they were opened to allow any sprint phone to be activated.

    ReplyDelete
    Replies
    1. That only goes so far: once that is done, Boost and Virgin are still on the Sprint network.

      Adding BYOD merely makes it easier to bring your own deck chair to the Titanic.

      Delete
    2. It's more than just that. They need to open unrestricted roaming because of the sub par Sprint Network.

      Delete
  14. Hello,
    Anyone's thoughts on. Getting rid of our Verizon 5 phones at work that cost 208.29 per mo.total. mainly used for "push to talk" and looking to go to 4 phones on one of the prepaid plans. Is there a best cheapest one to go with? and also want to compare with the phones/vendors QVC or HSN offer. Also anybody use a good "push to talk" app on these smart phones beside Zello? thanks. Joe(Ct.)

    ReplyDelete
    Replies
    1. If you are looking to keep Verizon, Total Wireless is probably your cheapest bet if you are using data. $95(with auto pay) for 4 lines to share 15 GB data. Just be warned alot of people have problems with America Mobile customer service. We have some Total Wireless lines and have had zero issues. Cricket has good plans as well on AT&T. 4 lines, 2.5 GB of 4G LTE before throttled. $100. Metro PCS(TMobile) has 4 lines, 5GB LTE data before throttle for $125. I've had all 4 major networks in the past 5 years. If you are used to Verizon reliability, you won't be happy with anything sprint. Decide which company you are going with, then you can narrow down your phone choices.

      Delete
    2. Total charges taxes which eats up the autopay discount, Boom prices include all taxes.

      Total does not include any roaming, Boom offers full Verizon post-paid network for voice, messaging and data. Selectel offers roaming for voice and messaging.

      Delete
    3. The lack of roaming is a great point. But if he was considering virgin mobile, then roaming on Verizon probably isn't an issue. Also the reason I went with total wireless was because he asked for cheapest options. And Total wins out I think, of you need a few gigs a line.

      Delete
    4. But they are getting rid of Verizon phones and need to consider coverage, maybe they don't realize how poor native Sprint network coverage is in many areas, they are used to Verizon coverage.

      "mainly used for push to talk" tells me that the last extra 2 GB of data may not be much of a priority.

      On paper Total may "win", slightly, for some users needs, but my experience with America Movil / Tracfone "brands" has been that the customer always looses in the end and comes out worse that if they had gone with the competition. I would never recommend anyone to start with them for a personal line let alone 4 business lines, it's just bad advice as far as I am concerned.

      Delete
    5. Might have been better off putting the OP inquiry in the recent article Dennis posted here re "family" plans.

      Delete
    6. "But they are getting rid of Verizon phones and need to consider coverage"

      Hello Mr 1995 Cell Phone Plan. It's 2016. Most people need data, and the Verizon roaming does not cover data, leaving the Virgin customers to suffer with no data or very slow 1mbps 3G in most of the country.

      "On paper Total may "win", slightly"

      It wins in a big way: because with Total you get data in most places, instead of just a few places.

      "but my experience with America Movil / Tracfone "brands" has been that the customer always looses in the end and comes out worse that if they had gone with the competition."

      That's anecdotal. If you look at overall consumer ratings, the American Movil brands are in the range of everyone else when it comes to customer service.

      Delete
    7. "Hello Mr 1995 Cell Phone Plan. It's 2016. Most people need data, and the Verizon roaming does not cover data, leaving the Virgin customers to suffer with no data or very slow 1mbps 3G in most of the country."

      OP stated "mainly used for push to talk", I infer that the last bit of data may not be as important as a reliable consumer oriented company with actual customer service that helps the customer, not that is helpless and looks to rip you off. I never said they don't need data but they may be just fine with a few GB/month average per phone between the 4 lines. Maybe they don't stream Netflix with their work phones while working?? Ya think??. Verizon pre-paid does not cover all data roaming but Verizon post paid does, the OP never said if they were on Verizon pre-paid or post-paid so you have no idea what their experience has been and what they expect it to be. Total = 0 roaming, Boom = full data, voice & messaging roaming, Selectel = voice and messaging roaming, Redpocket = 0 roaming but has CS that is not a sad circus looking to steal from you. Oh in case you had no clue, all thise are Verizon MVNOs, NOT Sprint/Virgin. If you had read carefully above you would have noted that Boom and Selectel were already mentiones as VERIZON MVNOs

      "It wins in a big way: because with Total you get data in most places, instead of just a few places"

      Total looses big on coverage because it offers no roaming, better choices do, including your holy grail data.

      "That's anecdotal. If you look at overall consumer ratings, the American Movil brands are in the range of everyone else when it comes to customer service."

      I admin 100's of lines, nothing but issues they can't or won't resolve. America Movil is Horrid, not one person I know who has had or currently has them does not have a horror story, some stay with them even after having to shame them on social media to get them to do anything for them, most leave, hundreds of thousands of customers quit a Movil brand in the USA in a typical quarter, never to return. No MVNO or primary carrier has as many govt. filed criminal complaints/charges filed & administrative complaints/actions as Movil, some of them are real doozies.

      America Movil brands are WAY worse than average and that is not just a few anecdotes. It is quite amazing what people are willing to put up with when they think they have no choice or think they are saving a few pennies.

      To those with any sense, who want to preserve their money and their sanity, you won't start a line with:

      TracFone
      NET10
      Straight Talk
      Simple Mobile
      Page Plus
      Telcel America
      Total Wireless
      GoSmart
      Family Mobile
      SafeLink

      Delete
    8. "I infer that the last bit of data may not be as important as a reliable consumer oriented company with actual customer service that helps the customer"

      The difference in the data area covered between Total Wirelss and Virgin Mobile is not just a "bit": it is profound.

      Also, remember the FACT that the America Movil companies are in line with other companies for the quality of customer service. And Virgin is no shining star for that matter.

      "I never said they don't need data but they may be just fine with a few GB/month average per phone between the 4 lines."

      And Virgin, the plan covered here, only offers that data at all in a small part of the 48 states. They only offer it it in high speed in an even smaller area.

      "Maybe they don't stream Netflix with their work phones while working?? Ya think??"

      Nice pointless judgement of those who need high-speed data.

      "If you had read carefully above you would have noted that Boom and Selectel were already mentiones as VERIZON MVNOs"

      I did. And Selectel has Verizon data roaming, which you missed.

      "Total looses big on coverage because it offers no roaming, better choices do, including your holy grail data."

      The difference between Total and post-paid Verizon, is, to borrow a term you used earlier, a little bit. This difference does exist, but it is a small amount of territory.

      As for trustworthy companies, Boom and Selectel are of a breed of fly-by-night MVNO's that shut down in as little as 4 days notice, taking your money and number with you. (cough... PTel... cough... Defense...). Whatever Total's flaws, it is part of a huge corporation and any changes like this will be telegraphed long before they happen.

      America Movil is Horrid, not one person I know who has had or currently has them does not have a horror story"

      I know many actually. Your claim is about the same for any company.

      "America Movil brands are WAY worse than average and that is not just a few anecdotes."

      "That is just an unsupported claim. Aggregate consumer ratings and reports prove you wrong...."

      What, you didn't mention Holy Grail Wireless again? I throw your comment in the trash....

      Delete
    9. You took all that time to write that, and you credit it to me? If you believed what you said, I'm sure you wouldn't had posted as me....again. guess we can throw that whole post in the trash

      Delete
    10. Your responses show a lack of reading comprehension re what I was comparing and what my point was.

      I never once tried to compare Virgin coverage, just Verizon and their MVNOs since the OP was with Verizon they might want to stay with that networks coverage. No argument that Total's zero roaming on Verizon network beats Virgin zero coverage in many places. So drop your whole misconstrued rant re coverage.

      Both Boom and Selectel are not fly by night. Selectel has been around a few years and Boom is an offshoot of a much larger company that has been in the telco. business for over 10 years. Movil collapsing overnight might not happen but it would be a blessing if it did.

      You and your clueless buddy fabbois keep on with Movil, most will get shafted in the end. Good luck.

      To all the others out there reading you are forewarned, throw all Movil "brands" in the trash. ;)

      Delete
    11. Personally I relish every Movil customer I take away. Between business and personal lines I think my kills are up in the mid 200's. Whenever I encounter a person w/Movil service I give them my card or contact info. and tell them to call me when they get fed up / cheated. Almost all of them contact me eventually.

      Delete
    12. Lots of people have had their money and their # taken by Movil brands even w/o them going out of business. That is even worse I think, an active business just refusing to help a customer leave and keep their #.

      Delete
  15. I just changed my plan to the new $35/5GB plan. I originally had a grandfathered plan of $35/2.5GB that had no HotSpot offered. All the $35 2.5GB granny plans customers should change.

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  16. Does anyone know the current BYOD policy for Boost or Virgin?

    ReplyDelete
  17. Thank you Dennis

    ReplyDelete
  18. The Boost mobile account with the new $50 unlimited plan I have been monitoring resulted in a total monthly usage of 447GB of data usage. No typo on that number four hundred and forty seven gigabytes of data usage in 30 days. Three people sharing a LG Stylo 2 phone purchased for $80 at best buy pushing the data usage to high limits mostly with Netflix. The phone was constantly streaming and did get overheated at times and buffering only occured twice and data speeds reduced to 3G video streaming several times when not in a 4G LTE zone. Otherwise did not get data streaming reduced after 23gb when networks were busy. Total cost was $50 - $5 credit from Boost Dealz -$5 for autopay total of $40 plus local sales taxes. Payment was made today 10/2/16 and now waiting for updated website information on account balance to make sure there were no add ons account to compensate for high data usage. There are no lower prices on any prepaid services for that amount of data usage. For those that may want to opt for their $30 plan that plan can be lowered to $25 with auto pay and an addditional $5 credit with Boost dealz totaling $20. However Boost Dealz can use up 20mb per day totaling more than half of the 1GB allotment and hidden android apps can use up additional 4G LTE. So for the $20 potential boost mobile monthly bill there is about 300-400mb of useful 4G LTE data for that low price. The unlimited music streaming on Boost and Virgin do have startup videos on those music streaming apps that take up data usage.

    ReplyDelete
  19. Hi, this is Danielle from Virgin Mobile. Wanted to clarify that hotpot was never included in the Virgin Mobile unlimited rate plans. It has always been available as an add-on option - $3/day for 500MB or $5/month for 1GB or $10/month for 2GB. Dennis - could we get the update made to the story? thank you!!

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    Replies
    1. I've corrected the post, thanks for letting me know.

      Delete
  20. Umm i am still paying $40 for 4gb so why haven't I been upgraded?

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  21. I am also still being charged $35 for 2.5gb thinking i should have been automatically upgraded to the new 5gb plan for $35 by now. Is there some benefit to keeping the grandfathered plan? & Can that $35 now go down to $30 a month if I enroll in autopay? - So confusing :/

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    Replies
    1. Virgin doesn't change users plans automatically but it's easy to do online. Or you can call and ask them to change you to the new plan.
      Virgin doesn't ghave auto pay discounts.

      Delete
  22. I was a little upset with Virgin Mobile. I was not aware of the changes and for TWO months I paid $55 dollars for unlimited/8gb instead of unlimited/10gb for $45 dollars. I called them and asked them how come there was no text/email sent out letting customers know of the new plans. She simply said they can not change plans without prior authorization... but that still doesn't not answer the question of not properly advertising the changes... I have been with Virgin mobile for 10 years... I don't like the "grandfathered in" method they used. I feel like they could of sent out an email or text letting customers know of the changes and if customers did not want the changes, they could log in to their account and request no changes. The ones who did not log in and request no changes should have automatically been switched to a different plan close to the one they originally had.... She tried to say they advertised the new plans on TV and the radio, etc... well sorry, I only have Netflix and I don't listen to the radio so I was not aware!....

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