was told that;
"There is nothing to worry about. We are updating our ordering system because carriers requires [sic] to verify information given by the customers during order process."
Business resellers are only supposed to sell to verified business. BlueGreen had been asking prospective customers to supply an EIN or a SSN, but nothing else. It looks like BlueGreen's carrier partners have asked them to require more business documentation from new customers. Some other business resellers make customers upload scans of documents like a business license or their EIN issuance letter from the IRS. I imagine BlueGreen is trying to do something similar.
BlueGreen told another HoFo'er they hope to resume activations next week. I think it's really critical to BlueGreen's continuing success that they resume activations as soon as possible.
Historically, business resellers and MVNOs that halt activations they almost never resume. That's what happened with the resellers Harbor Mobile and 35orLess and with a number of MVNOs including Defense Mobile and Next G Mobile, none of which ever resumed normal operation. The MVNOs all shut down. 35orLess (renamed NetOnTheRun) and Harbor Mobile are still in business and their T-Mobile based customers have been able to keep their plans and service active. But Harbor's AT&T based users were given only a few days to find another provider. BlueGreen offers both AT&T and T-Mobile based service. Based on past experience, BlueGreen's customers, especially AT&T network customers need keep a close eye on the situation and be ready to port out. I'll be updating this post as the situation develops.
For more about prepaid business resellers, including a list of BlueGreen Mobile's plans, see our Save on Mobile Phone and Broadband Service For Your Business - Prepaid Business Resellers Compared.