Home - , , - Developing: BlueGreen Mobile Stops Activating New Lines

Developing: BlueGreen Mobile Stops Activating New Lines

Bluegreen Mobile Logo
Prepaid business reseller BlueGreen Mobile has stopped activating new lines and has removed the links to its plans from the BlueGreen homepage. A concerned HowardForums member who contacted BlueGreen was told that;

"There is nothing to worry about. We are updating our ordering system because carriers requires [sic] to verify information given by the customers during order process."

Business resellers are only supposed to sell to verified business. BlueGreen had been asking prospective customers to supply an EIN or a SSN, but nothing else. It looks like BlueGreen's carrier partners have asked them to require more business documentation from new customers. Some other business resellers make customers upload scans of documents like a business license or their EIN issuance letter from the IRS. I imagine BlueGreen is trying to do something similar.

BlueGreen told another HoFo'er they hope to resume activations next week. I think it's really critical to BlueGreen's continuing success that they resume activations as soon as possible.

Historically, business resellers and MVNOs that halt activations they almost never resume. That's what happened with the resellers Harbor Mobile and 35orLess and with a number of MVNOs including Defense Mobile and Next G Mobile, none of which ever resumed normal operation. The MVNOs all shut down. 35orLess (renamed NetOnTheRun) and Harbor Mobile are still in business and their T-Mobile based customers have been able to keep their plans and service active. But Harbor's AT&T based users were given only a few days to find another provider. BlueGreen offers both AT&T and T-Mobile based service. Based on past experience, BlueGreen's customers, especially AT&T network customers need keep a close eye on the situation and be ready to port out. I'll be updating this post as the situation develops.

Update 11/26/2016: The BlueGreen website has been replaced by an "Under Construction - Coming Soon" page.

For more about prepaid business resellers, including a list of BlueGreen Mobile's plans, see our Save on Mobile Phone and Broadband Service For Your Business - Prepaid Business Resellers Compared.

Source: HowardForums

17 comments:

Comment Page :
  1. People abusing the system yet again. I do hope they continue and require people to have legit business documents.

    ReplyDelete
  2. It's not abuse. The business requirement is ridiculous. A customer is a customer.

    Money for services from business customers is no different than money for services from regular consumers. It's all green. Blue green. It's not abuse, any more than customers using the maximum amount of data possible are abuse of unlimited plans.

    But it looks like the writing is on the wall with this one. All customers should probably get out and find another carrier as soon as they can.

    Do not ever trust a MVNO unless it is a division of the big four or Movil.

    Because if you put your eggs in their basket, they will get broken. Don't wait: just port out. MetroPCS and Cricket await.


    ReplyDelete
    Replies
    1. It is abuse when it is business customers only. Seems like the individuals who are not a business or attached to one that is legit don't seem to think so. 35orless? Harbor Mobile? Trying spinning it all you want.

      Delete
    2. I'm a happy MetroPCS customer.

      Delete
    3. "It is abuse when it is business customers only."

      Calling it "abuse" is the only spin here. The money is green, whether or not the customers are private or business.

      Calling it "abuse" is similar (but not identical of course) to an African American drinking at a whites-only fountain in the old South, instead of the one for blacks.

      The so-called abuses paid for service, just like the so-called non-abusers... so of course there is no abuse.

      "I'm a happy MetroPCS customer."

      Yes. and whether or not you always are, you know that your carrier won't shut down and run away with 4 days notice. Even Selectel won't give this assurance.

      Delete
    4. Nice trying to bring the race card in. Nothing to do with race nor discrimination. Some services are for business only. This is and should be one. Individuals who are selfish putting down the businesses that could use a service like this. Abusing the system like always. Individuals trying to justify abuse.

      Keep it up man. Ruining good things for others.

      Delete
    5. The race card was not played... The example was proof showing another example where no abuse occurred. Since there is no abuse, there are no individuals justifying it.

      Echoes of the trolls who called "Karma" customers who used unlimited plans "abusers" for using the services they paid for as advertised.

      You have yet to show any examples of abuse, actually. If Blue Green runs away and takes money without letting anyobe port out, then that would be abuse.

      Delete
    6. I would not blame the customer. Resellers need to operate on the terms of their reseller agreement. If that includes strict restrictions on who they can resell to, the reseller needs to build proper verification into the sign up process.

      However, I suspect the whole non-businesses signing up for business-only services is a red herring. The real reason that business resellers tend not to last long is that:

      1) Carriers give deep discounts to to business with many lines. Large business tend to be very stable customers. They are likely to grow and eventually need more limes and services. Sole proprietors with only a line or two do not get much of a deal, if any.

      2) I think what these business resellers is doing is breaking up large multi-line business accounts and selling the separate lines to individuals, including one person businesses. That's probably in violation of the reseller's agreement with the operator.

      3) The carriers might be willing to look the other way as long as the reseller handles the support and pays its bills. But I bet MVNOs are complaining that the resellers are getting a better deal and are undercutting the MVNO's pricing. If TracFone is demanding that AT&T and T-Mobile either cut their wholesale rates to TracFone or shut down the resellers, which do you think is going to happen?

      Delete
    7. Exactly, Dennis. The "abuse" claimants have yet to come with any evidence of "abuse"...

      The claims of carriers having trouble due to customer "abuse" have a track record of no supporting evidence at all.

      Delete
  3. I will wait and see and hope they hang in there. I do have a line there and it was super easy to sign up.

    ReplyDelete
  4. Harbor Mobile appears to have rebranded and is now teltik.com

    ReplyDelete
  5. Bottom line is that these new mvnos that pop up promising the world should be taken with a grain of salt or used only as a short term experiment or fun or an alternate not primary line. If one wants to avoid this kind of here today gone tomorrow syndrome, stick with one of the big brand prepaid brands like Cricket, Boost, Metro, Virgin, Gophone, Tmobile prepaid, Verizon prepaid or even mvno that's been around for awhile or owned by a big company like anything by Tracfone (not that cs is much good) , Red Pocket, Air Voice, Lyca Mobile, Ultra Mobile, Selectel, Locus/H20/Envie, Expo mobile , Pure Talk, etc. I'm not saying don't try anything new but be aware that in this day and age, a new too good to be true mvno often hits the dust more often then not...

    ReplyDelete
  6. I wonder which carrier is the wet blanket this time. My guess it is the un-uncarrier since big blue might just do a harbor again. I do hope that blue green gets this worked out and continues to operate since they provide a needed service.

    ReplyDelete
  7. I was with Blue Green under their original name. They lied about the court case that forced them to change their name. Customer service was nonexistent. Had quite a few billing errors which were difficult to get corrected. In the end the $10 per line price increase made their service uncompetitive.

    ReplyDelete
    Replies
    1. Anon: It is clear from what you say where the "Abuse" is coming from, and it is not from the customers.

      Delete
  8. Does anyone have there contact number?

    ReplyDelete
Comment Page :