T-Mobile, for instance, registered over 750,000 branded postpaid net phone additions and 650,000 net prepaid customer additions. T-Mobile claims that it had taken away over 250,000 customers from Verizon by mid-September, while also grabbing almost 400,000 customers from AT&T and close to 300,000 customers from Sprint. Sprint, on the other hand, reported that it gained 740,000 net connection additions during the third quarter, with 344,000 of them postpaid net additions, easily doubling its postpaid connection numbers compared to the previous quarter and over five times compared to the same quarter last year.
Verizon Wireless also saw its customer turnover rate get worse from 1.21 percent last year to 1.28 percent this year. Various industry watchers attribute this increase to tablet devices.
Earnings-wise, the carrier’s wireless service revenue dropped 3.9 percent year-over-year to $22.1 billion. For Q3, Verizon’s wireless services accounted for 71.5 percent of its overall revenue; last year it was 69.3 percent. The carrier also posted an operating income of $7.6 billion, and an operating income margin of 34.6 percent (improving from the 33.3 percent it logged last year).
Still, the Big Red ended the third quarter with 113.7 million branded connections, which remains the largest among the Big Four carriers in the United States.