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RingPlus Discontinuing Some Free and Paid Plans

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Earlier today, RingPlus announced that it was switching to a new system. Because of the change, the MVNO had to discontinue existing plans and cannot be renewed further. The affected plans include the following:
  • Commitment
  • Commitment (Member+)
  • Free Plan
  • Future - Phase 3
  • Future - Phase 5
  • Future - Phase 6
  • Future - Phase 9
  • Future - Phase 11
  • Leonardo 2
  • Leonardo 3
  • Michelangelo
  • Midsummer Night's Dream
  • Seashore (Memorial Day) (Non-Member+ Upgrade)
  • Truly Free
  • Truly Free 2
  • Truly Free 3
At the end of the current billing cycle, RingPlus will be switching affected members and Member+ users to a temporary holding plan so that service does not get interrupted. This temporary holding plan will come with a limited allotment of only 200 minutes, 200 texts, 200 MMS, and 200 MB LTE (full speed). It will only be active for 30 days.

Within the duration of the temporary holding plan, subscribers are encouraged to choose a currently available free or paid plan being offered by RingPlus. If a new plan is not chosen within 30 days, the account will be suspended and the service will be lost. The phone number in question, however, will be preserved for another 30 days.

Since RingPlus' currently available plans do not offer in call applications, this is something that will not be offered. This will only be made available again once the new system will include Smart and VoIP Dialer applications. If one of the lowest priced paid plans is chosen, users may be able to download a Smart Dialer app once it becomes available.


Source: RingPlus

92 comments:

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  1. If your balance is not more than $5, just add the minimum $10 top up to your free plan. Then you can switch to Mad Oak.
    My Truly Free plan also offers Mad Fiesta, and I'll try to pick that one after adding $10. If it does not work, I'll pick Mad Oak or add another $10 for Mad Fiesta.

    ReplyDelete
    Replies
    1. I tried this today, because the Mad Fiesta disappeared from the Plans list for new customers. It was still in my Upgrade Plan list. With Truly Free 2, the minimum top-up was $25, not $10. So I had to pay the $19.99 plus tax. They will make the switch on my anniversary date.

      Delete
    2. Does anyone know if the surfing 1.0 plans, the BLT upgrade plan, the volleyball plan, and the truly committed plans will be affected??????

      Delete
  2. Ringplus to users: too bad. We had these "free" plans that you need to pay to use and once you have a good amount in there, we take that money and say you have none, so you need to pay some more to use even though we promised it will last a long time, next to forever. But hey, no one really knows. So, new suckers, come on in.

    ReplyDelete
    Replies
    1. Even if they take my top-up and run, I am still ahead over a thousand dollars for the family. Fortunately, none of my family lines are affected, so looking forward to $2K in savings in the upcoming year. :)

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    2. Boy you sure are optimistic! I'd bet they will cancel all non dialer plans real soon and are only doing it in waves. Nothing wrong with optimism but everyone needs to be realistic!

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    3. So then there will be dialer plans. Big deal.

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    4. I agree. Ring plus peiple are thieves. They are offering a service for free that nobody would buy anyway. I would not be surprised if they cancelled a whole bunch of other plans within the next few weeks. Sprint uses ringplus to artificially inflate the number of their subscribers and artificially inflate the price of their stock. This is a crime. And these people behind ringplus are criminals. I think it's more than a coincidence that this is all happening right after Donald Trump got elected president. Trump is going to put all these crooks in prison very soon. And all those people who think they saved a lot of money you really didn't because. As the TV commercial goes being with Sprint is very painful.

      Delete
    5. No laws are broken by R+. If you disagree, explain which one(s).

      RingPlus policy is not to offer free service without the ability to earn revenue. They need revenue from RingBack tone ads for all the free plans.
      If a plan is not bringing in enough revenue, they are going to cancel it. That is how business works in the real world. This is not like an obamaphone paid for by other phone users via the USF and taxpayer dollars.

      The new dialer plans will give you better call quality, but you will hear the ads, which will be downloaded once each day over WiFi or the data connection to your smartphone. The smart dialer uses the regular Sprint voice network to connect your calls, so you get the best call quality.

      You do not have to ditch your flip phone or smartphone on old-method RBT plans that R+ continues to support, but you will still hear the latency on some calls. Latency varies with each call, based on network and R+ server congestion.

      Delete
  3. Everyone warned this would happen and don't think this is the end of it.

    ReplyDelete
  4. The entire company is a ponzi scheme that subsidizes operations with mandatory top ups and restrictions on what you can ever do with the balance on your account.

    And then they come along and tell you that "the plan you're on is gone, pick a new one…

    Ridiculous.

    ReplyDelete
    Replies
    1. So everyone should drop R+ and pay a lot more money to other Sprint MVNOs.
      That would be ridiculous.

      Delete
    2. I've been with R+ for about 11 months now. Paid way less than I would have paid on any other MVNO. I haven't recruited a single person downstream... so as to how this is a Ponzi scheme, I'll never know.

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    3. Compared to a top-up of $30 to the however many months of $30-50 a month savings, like everyone profited and there are no losers... just whiners. This does not look like ponzi scheme.

      Delete
  5. yikes.
    https://slickdeals.net/f/9336279-ringplus-discontinuing-plans?v=1

    ReplyDelete
  6. they got one of my accounts that I use. Hopefully they don't add any more plan names to the list.

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  7. Why stay with a company that can't make its mind up on plans? I would like to know why.

    ReplyDelete
    Replies
    1. It's obvious, isn't it? People like free monthly service.

      Delete
  8. I've been on RingPlus for more than two years and I've never once used any of their in call apps.

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  9. A little confusing

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  10. Awe snap! My free ride on Leonardo 3 is coming to an end! What a sweet ride it was!!!

    ReplyDelete
  11. looks like "mad oak" is the only currently available free plan, 1000voip mins/200 real mins/ 750 sms/ 750mms/ 750mb lte data for $15 top up. Cant tell if tethering is included or extra. Any clues if better plans will be coming in the next 20-35 days? Wonder if i should just switch sooner than later cause even the mad oak could disappear anytime i guess.

    ReplyDelete
    Replies
    1. We have Truly Free 2 and can also switch to the free Mad Fiesta plan.
      Free plan options depend on your current plan.
      And you don't need to top up $15 to get Mad Oak if your cash balance is over $5. So if your balance is $0, try adding $10 before switching plans.

      Delete
    2. Do they take prepaid Visa yet? Based on past behavior, I'm not going to give them my real credit card number!

      Delete
  12. My wife received this email for her rp plan listed above, but my plan, which is also on the list, did not get the above notification. If you did not get the email notification, but your plan is listed above, are you safe?

    ReplyDelete
    Replies
    1. I don't think you are safe. i have one phone on Leo 3 and I never got an email but it looks like it won't auto renew after this month.

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    2. You are correct, my future 11 plan went into hold mode, wife got warning for her leo 3, but I did not.

      Delete
  13. bye ring plus... counting the days until your out of business you piece of garbage company

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  14. guarantee NOBODY will be picking a new plan after that suspend those accounts... they'll just let them go and ring plus will slowly fade away

    ReplyDelete
    Replies
    1. I WILL. I'll be happy to take half the amount of data I was given before. Its still FREE data and way more than anyone else is giving away for FREE at 750mb/mo.

      Delete
    2. Agreed, I only use about a third anyway, so cutting free data in half will have zero effect on me.

      Delete
  15. best part about this is that ring plus will be cancelling their own customers so they'll have nobody to blame for going out of business but themselves!

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  16. Just the first wave.

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  17. Ring plus there's a truly garbage company if this is the side to tell you that it is they make you sign up for playing provost you get all this I did later down the road exit to make you ups you signed up a new one the cycle continues good and continues to get money out of your pocket

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  18. This is the end of Ringplus people. By cancelling plans and making people sign up with new plans with less mins and less data on top of the you now got you download and use a smart app or voip app. No thanks I will be porting out my number tommorrow mouring.

    ReplyDelete
    Replies
    1. ~Two years ago when Ring+ cancelled many free plans and people had to switch, others predicted the company would end. Ring+ introduced better and better plans, and grew even faster. When they preserve capital by cancelling plans that do not earn enough revenue, they can offer better plans. This is how business works in the real world. If you can't make money on an item or service, you change.

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    2. Freedompop works great and no ads and more mins and data. For 3.99 you can roll your unused data.too bad a company like ringplus steal business away from them only to make us go back .

      Delete
  19. Thanks to all the prepaidphonenews R+ subscribers who helped pay for my completely free plan for the past 7 months. I didn't even have to register a payment card.

    Now for a mere $10 top up I will get lots more every month, at no extra cost.

    What a great company!

    ReplyDelete
    Replies
    1. Agree, for the many 'seldom' callers/browsers this is still a good option wherever Sprint has decent coverage.

      Delete
  20. R+ purged before and now they are purging again. this is the R+ purge of 2016. expect more purges in 2017. used to really like R+ but it is obvious that their system doesn't work as a profitable business. they are switching to some stupid dialer app that doesn't exist. R+ is stringing people along with empty promises they often change their mind on. R+ has been in quicksand struggling to not sink and now it is sinking. Expect the worse in 2017 when more purges happen as they disconnect everyone.

    ReplyDelete
  21. I am gonna stay on till the end. It's free and I am too cheap to pay more money. I am just glad I ported my number from Tmobile and got that 200 credit.

    ReplyDelete
    Replies
    1. Well if you are very poor like us ans ported your number it appears as theft to cancel a plan that had a top up .not at all cool.

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  22. Dennis, I know on the postpaid side companies are free to change plans whenever they want if you are month to month, but usually they stage changes to hit after the current month of service is over i.e. when the money you paid for it is exhausted.

    But when you have top-ups that carry over and especially when they were required to get started with service, is it legal to change the terms before that money has been used up?

    ReplyDelete
    Replies
    1. Of course it's legal. All described very clearly in the terms and conditions, which you agree to accept when you activate and use the service. Why not read them?

      Delete
    2. you keep your balance until you close that line, switching plan retain that balance.

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    3. I did not ask "do the T&C make mention of it," but if it's legal. There's a difference.

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    4. Well, it all depends on YOU. Are you of legal age based on state law? Are you of sound mind? If you are mentally handicapped or are under the influence of drugs or alcohol, you cannot enter into a binding contract. Did you also enter into the agreement under your own free will, and were not be coerced into activating and using the phone?

      Delete
    5. A binding contract doesn't necessarily mean it's legal. I could sign you to a contract loaning you money at a usurious rate, but it would still be loan sharking in the eyes of the law.

      Regardless, Joe Mo seems to have answered my question. If the entire amount is following the subscriber despite plan changes, R+ should be ok legally.

      Delete
  23. Good bye RingPlus. Hello TPO.

    ReplyDelete
  24. When they cancelled my current plan yesterday (Future -- Phase 5) all I did was switch to the "Mad Oak" plan; I now only get 750K data/month instead of 1 G on my old plan, but that's enough for me. I had a $10 balance and wasn't charged any additional balance so I'll stick with this until this plan gets cancelled. Only use it for data anyway!!

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  25. What about the Future - Phase 69 and the Truly Free 0 plans? Are we grandfathered?

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  26. Think about it...why would a new system only affect these plans??? I call shenanigans!! I'd use a different word but that wouldn't be permitted.

    ReplyDelete
    Replies
    1. I call it people using too much data and they had to cut back!
      They couldn't afford the bill with Sprint bottom line.

      Delete
  27. Dennis,

    Ringplus' practice is borderline fraud so maybe you all should not do any more write up. In fact, if you check out slickdeals and even their forum, it would be the case.

    ReplyDelete
  28. RIP Ringplus its was good while it last but the end of coming. Nobody like less mins and less data. Nobody likes to download smart app or Voip app to make calls. Customers will be be porting away like there no tomorrow.

    ReplyDelete
    Replies
    1. Death of R+ greatly exagerated.
      People still love free service.
      R+ still giving free service.

      Delete
    2. "Death of R+ greatly exagerated........People still love free service......R+ still giving free service."
      As Karl says, "For now".

      New sign ups were their bread and butter, but at this juncture I am not sure who in their right mind would subscribe to this service, certainly not with activation and top up fees with mandatory balance requirements. If it were actually free then I could see people signing up, but no way I would even give them $5.

      Delete
  29. I have been happily paying on average about $2 per month for my "free" RingPlus account (due to MMS charges) for the last 17 months. I was on a paid RingPlus plan before that for about $10 per month with a lot less data. I am now switching to Mad Oak free plan because my current plan is being discontinued. Sprint network is great in my area and everywhere that I have traveled, including Hawaii. What's not to like? I have also switched 6 other family members to RingPlus over the past year. We have saved over $1000 by now. NO COMPLAINTS HERE! Thanks RingPlus!

    ReplyDelete
  30. Switched my Leo 3's to the free Mad plans. Never used the full allotments under Leo and am looking forward to direct Sprint network calls, (as long as they last).

    ReplyDelete
    Replies
    1. Yesterday I switched from the holding plan to Mad Fiesta. After the successful change, data and text work normally but voice does not. When I attempt to make a call it says "sorry your phone number is not recognized." Does anyone have any idea what the issue is?

      Delete
  31. yes... got the same error message and they fixed it within five minutes....i went to the my account section and clicked on the support ticket life raft symbol and entered my issue and from their end they reset the service and it worked

    ReplyDelete
  32. Go see the new, Free RingPlus Thanksgiving plans, Mad Pops and Mad Plum.
    No cost to upgrade, and you get 200-100-100-100 or 500-500-500-1000 at no cost each month.
    Both plans require a dialer app when they are available.

    ReplyDelete
    Replies
    1. Both plans do not include voicemail nor 3-way calling/call waiting and they don't reveal this until you are well into the sign up process. So if you want either feature you will have to pay monthly on your "free" plan. Voicemail $1.50 per month, call waiting/3 way calling $2 per month.

      Even if you dont need/want them the charges for these pretty basic features that were always included at no extra charge in all ringplus plans previously should have been spelled out as extra cost "add ons" on the plan listing page not show up as a surprise "add on" after you switch plans.

      Delete
    2. Cool! So I can forward my Google Voice number and not have to worry about carrier voicemail hijacking the Google voicemail if I don't answer.

      Delete
    3. @Anonymous November 20, 2016 at 11:16 AM
      Ringplus always had the option to turn off their native voicemail so it was never an issue to do "cool", the issue is they now start charging for something that was included before and they don't reveal it in the plan info.

      Delete
    4. Several folks have asked to NOT have voicemail so they can set Google Voice to forward calls and still use Google Voice for voicemail... this works great for me.

      Delete
  33. Good job, you abuse data and now everyone pays the penalty.

    ReplyDelete
    Replies
    1. Who is the "you" that you are referring to? I don't see any comments that admit to any sort of abuse.

      The freemium business model is based on getting free plan customers to purchase sufficient non-free items (add-ons, activation fees, overages, plan change fees, etc.) to cover expenses and generate a profit. One way to do that is by cancelling plans and forcing customers to pay to upgrade. That's what's happening now and I believe it would have happened whether there was any abuse or not.

      Delete
    2. @Anonymous November 20, 2016 at 11:16 AM
      Can you? Pure speculation on your part that it can be done, so far no one had managed successfully.

      In any case just because it MAY work for you it won't suit a lot of other "members" who will be in for a nasty surprise due to ringplus usual lack of communication and a total lack of transparency in plan detail in this case

      Delete
    3. "Good job, you abuse data and now everyone pays the penalty"

      Dennis, he is just blowing smoke. No one being discussed has ever used any more data than they have paid/contracted for.

      Fully using a service you paid for is not "abuse".

      We are still waiting for examples of actual abuse. None have been forthcoming.

      Delete
  34. I heard on another forum that a smart dialer app is required on all new plans? So if you are using a dumb or outdated phone you can have your account cancelled or you will have to use a loaner phone until you can get a new phone that you have to have the dialer app active? This has got to be the straw that breaks the camel's back. RP is not quite BYOD anymore. I am quite sure I can use outdated Windows Phones, Flip Phones, and other old smart devices on other Sprint MVNOs.

    ReplyDelete
    Replies
    1. I believe it is required for all new "FREE" plans but not for paid plans. Who knows with ringplus that can change on a whim. For a flip phone the current safe bet would be the $3/mo. (+tax=~$5) paid plan if that plan suits usage (low use / elder phone?). Not sure if there is any other Sprint MVNO offering $5/mo. direct routed service plan, maybe a paygo?

      Delete
    2. Current "Fiesta" plan will not require dialer. Not sure if it available as a new line or only for "upgrade" of a current line.

      Delete
    3. The dialer is not required for the Mad Oak or Mad Fiesta free plans. I switched to Mad Fiesta since I have an iPhone and did not want to use the VOIP dialer until R+ develops a Smart dialer for iPhones.
      Mad Plum requires a dialer.

      Delete
    4. People who have the R+ legacy RBT plans can continue to use their flip phones as long as their plan is available. No dialer is required for the legacy plans.

      Delete
    5. And don't forget that new free plans don't include voice mail. Want it? That will be $1.50/mo. on your free plan. Want call waiting/3-way calling, that will be another $2/mo. on your free plan. Might as well just get the $3/mo. + tax paid plan.

      Delete
  35. Ring plus will now be canceling ALL free non mad plans
    "Starting December 1, 2016, all Plans that are not Mad Plans will not renew at the end of their billing cycle. Members can change to any of the currently offered plans from our website. For Members whose plans were not renewed, we will offer the possibility of a 7-day Holding Plan. All Members whose plans are set to renew on or after December 1, 2016, will automatically be switched to the 7-day Holding Plan at the end of their billing cycle. The end result will be that all non-Mad Plans will be discontinued by January 1, 2017"
    https://social.ringplus.net/discussion/9288/important-info#latest

    ReplyDelete
  36. CEO Karl Seelig announced tonight (Monday) "all Plans that are not Mad Plans" will end on the next billing date "on or after December 1, 2016 (see #8 on the following):
    https://social.ringplus.net/discussion/9288/important-info

    A further announcement is promised for tomorrow regarding Club Sandwich plans.

    I thank RingPlus for 13 months of phone service for a grand total of $6.60.

    ReplyDelete
  37. So I take this latest announcement to mean that all the earlier plans that weren't discontinued in the announcement on November 14th will be cancelled by January 2017. Hopefully, they will have plans that feature phone and older smartphone users can migrate to. Although the close proximity of this announcement only 7 days after the previous announcement could be signs that the company is circling the drain, and not good.

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  38. 1. Only plans that are not Mad plans are being discontinued.
    2. Cancelled plans will be placed on the 7-day Hold plan after your December renewal date if you have not switched to a Mad plan.
    3. You will be able to switch to any available Mad plan with no activation fee. R+ says there will be more options than you see now. Free Mad plans will not have large allowances.
    4. You will not lose your cash balance.
    5. If you are currently scheduled to move to a Mad plan after Dec 1, it will probably go through. Not clear whether you will be in the Holding plan all the time until that happens. You should be able to pick a new Mad plan alternative if you like it better.

    ReplyDelete
  39. So, here I'm in a hold pattern.
    The link in the email today...http://bit.ly/Important-Plan-Info ...produces..504 gateway time-out...
    Great company ¿

    ReplyDelete
  40. hey so I am confused a bit, can anyone please help with this. i got the email saying my plan is being discontinued, i have the Surfing Rueben plan, is that true? was that a mass email? if it is true what do i do? im fairly new to R+ so i have no idea if to just switch out of R+ to another carrier or what not. I've had issues with their calling and internet got slow but none the less, they are cheap and i love that so any suggestions would really help. I have only been with them for 3 months... HELP!

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  41. hey i have Surfing Rueben and got the email about being discontinued, is that true? ive only been with them for 2 months. what should i do? please help

    ReplyDelete
    Replies
    1. Every plan that doesn't have "Mad" in its name is being discontinued.

      Delete
    2. Switch your plan to the Mad Plum plan before Monday November 28 which is when that plan offer expires. Make sure you have an account balance of $5.01 or more. If you do, you won't be changed anything for the switch, not even an activation fee. Make sure you always keep your balance above $5. If your balance drops below $5 at anytime while you're on this plan, RingPlus will change your credit card $20 plus 20% or more in taxes. The Mad Plum plan doesn't include voicemail, neither do any of the other free Mad plans. I suggest you get a Google Voice number (it's free) and use Google Voice voicemail and the Google Voice app instead of RingPlus voicemail.

      Delete
  42. No free plan now.

    ReplyDelete
  43. Mad Avatar Free Plan is available currently. It includes 275 minutes, 275 SMS, 275 MMs, 500 MB. $15 top up if balance is $5 or less.

    ReplyDelete
    Replies
    1. .... and the promise of unlimited calling with the use of the yet to be released dialer app for android smart phones & VOIP app for android & iPhone.

      Delete
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