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RingPlus to Discontinue Non-Mad Plans on Dec. 1st

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RingPlus CEO, Karl Seelig, earlier made an announcement in the form of a post under their RingPlus Social forum. The announcement follows the news that the MVNO would no longer be continuing some of its plans at the end of the billing cycle. Apart from confirming the report, Seelig explains why this is a necessary action from the company. Since Seelig is still in the process of negotiating with other parties, he was only able to give some updates to the upcoming changes.

According to the CEO, RingPlus is in the process of switching its technology. At the same time, they are developing new technologies that would include a Smart and VoIP Dialer applications. These technologies will soon be available and would be replacing the decommissioned ones. Because of this, the CEO encourages its RingPlus users to move to a "Mad" plan. The reason behind this was because they were unable to run the two technologies simultaneously. Seelig explained that they had expected to be able to do both but realized it was not possible.

Additionally, RingPlus says that they weren't able to meet its projected Member growth in the last two quarters. Currently, the MVNO has less than 120,000 Members. In order to gain the advertisement revenue predicted so they can reach the break-even level, they need to have a minimum of 500,000 Members. Because of this, RingPlus has adjusted the free plan allotment closer to their competitors.

The CEO again encouraged all Members on affected plans to switch to an available alternate technology, which would route wireless phone services directly over the Sprint Nationwide Network. Unfortunately, the technology is unable to provide discounted plans with high allotments as they were previously able to do so by playing interactive sponsored content.

Because the company was unable to reach 500,000 Members audience threshold, the MVNO is no longer able to sustain its high allotment plans. Starting Dec. 1, 2016, all plans (except for the Mad Plans) will no longer be renewed at the end of the billing cycle. RingPlus encourages its Members to switch to one of the currently available plans they offer on the website.

Just like RingPlus had previously stressed, Members who were unable to renew their plans will have a 7-day Holding Plan. This is applicable to all Members who are set to renew on or after Dec. 1, 2016. In doing so, RingPlus aims to discontinue all non-Mad Plans by January 1, 2017. This move will allow its IT department to switch to the new system so they can start offering the combined plans they have lined up with their future partners.

As for the free temporary holding plan, Members will have a limited allotment of 200 minutes, 200 texts, 200 MMS, and 200 MB LTE (full speed). Overages will not be possible on the free temporary holding plan.

Even though this seems like sad news, RingPlus promises that they will be able to offer discounted plans with high allotments as soon as the new technology is launched. To learn more about the announcement, visit RingPlus Social page.


Source: HowardForums



85 comments:

Comment Page :
  1. "Because the company was unable to reach 500,000 Members audience threshold, the MVNO is no longer able to sustain its high allotment plans."

    False, the goal was 120K as stated earlier. The 500k was mentioned as a minimum of users of new smart dialer to provide free plans in the future with large allotments. The 500k will be met by licensing the technology to another MVNO.

    ReplyDelete
  2. "Even though this seems like sad news, RingPlus promises that they will be able to offer discounted plans with high allotments as soon as the new technology is launched."

    False again, the discounted high allotment plans are avail now. Once the new smart dialer is out, RingPlus plans to offer free high allotment plans.

    ReplyDelete
    Replies
    1. Aren't you reading it right?

      Delete
  3. R+ won't last unless they switch to 100% paid. They're absolutely kidding themselves thinking a few songs are going to pay for wireless service when few people make phone calls anymore. Expect these new plans to be canceled too.

    ReplyDelete
    Replies
    1. It worked for 3 years but then they started giving huge amounts of data to people that were paying virtually nothing.

      Delete
    2. Eventually, R+ will migrate to paid only. Until then I will love to see them keep the 2.99 plan, something is perfect for kids or someone use it as emergency.

      Delete
    3. Paid plans is not their vision but they really need to start charging people that use high data allotments.

      Delete
    4. Even if they cannot offer free, the M+ deal Mad Snow $2.99 for unlimited calling and texting plus 1gb data then unlimited 2g was a great deal.

      Delete
    5. That's what the new smart dialer is for! There will be ads EVERYWHERE on your phone now with R+ service on those plans that offer high allotments for free. I don't doubt one bit.

      Delete
  4. I called it! The ship is sinking.

    ReplyDelete
  5. Submitted my port out request tonight after deciding I wasn't interested in their current offerings, all of which seem to have higher data allotments than voice minutes.

    I appreciated the 13 months of service for $6.60 ($5+tax) I received and I wish RingPlus the best going forward.

    ReplyDelete
    Replies
    1. What are you porting out to? I am in the same boat but haven't found any good alternatives.

      Delete
    2. I still have an active ring.to account, however they aren't accepting new signups. When ring.to rejected the port request, I canceled the port request and actually stayed with R+ on a Black Friday plan for free. My R+ number is an 'extra number' anyhow but would be nice to hold onto if I later go for a port-in deal on another carrier.

      I agree with Dennis' thoughts posted November 26, 2016 at 1:06 PM. In fact, I'd go as far as to recommend any money anyone spends on R+ at this time be disposable income or top-up/"house money," just in case.

      As far as alternatives, R+ has offered the most for less the last few years. I haven't personally tried many of the other options so no recommendation here.

      Delete
  6. They need more top up money to survive. If a significant fraction of their customers have to pay a $20 dollar top up for the newest free plan that will keep R+ afloat just a little while longer. If a customer bails then it also a good thing. Their top up balance is now forfeit and is no longer on the balance sheet as a potential liability and the customer won't be running up the Sprint bill anymore.

    ReplyDelete
  7. Social appears to have folded under the weight of all the recently notified members trying to read the news at once. Gateway timeouts. Really feeling sorry for their IT guy tonight.

    ReplyDelete
    Replies
    1. They did it to themselves, no need to feel sorry for anyone at RP.
      There is so much incorrect information and unknown questions being posted on Social that it's virtually worthless. Even the lame mods have given up after even they can't come up with similar answers.
      Of course you have the same ole fanboys deleting posts that resemble anything critical about their baby.

      Delete
  8. More confused than ever after reading this article. Ive been preparing for awhile now, but havent made a move yet. Now, im being forced to make some move. If i can still get 750mb free, i will hold on and see what happens. However, this article is sure making it sound like a sinking ship.

    ReplyDelete
    Replies
    1. You can get 1GB free. Just pick Mad Plum. If your cash balance is $10 or more, it is free to switch. More free Mad plan choices are coming soon, but reserve Mad Plum before it expires in 5 days.

      Delete
    2. Oh man, I think my procrastination is going to cost me a switch to FreedomPop. I should have switched to Mad Plum while it was still available. All I see now is "Mad Fiesta Free" with 500/500/500.

      Delete
    3. You should see Mad Avatar, a free plan. 750MB/month with a free upgrade option that you pick when you switch.
      I also have Freedompop GSM, and the VOIP voice delay on most calls is pretty bad.

      Delete
    4. Should also see Mad Avatar (free) as a choice. They probably will have new plans offers/flash every week, maybe twice a week.

      When do you renew into the "holding" plan? That is when your current plan ends, you have 7 days in holding to pick a new plan if you have not already picked one to take effect on your renewal date. After holding the account is suspended for 30 days, I am unclear if you can choose a plan from suspended state and whether you keep any top up balance from suspended account.

      Delete
  9. I told you people about ring garbage this will not last it's impossible now they have condos into signing up for high allotment plans and then just to cancel two months down the road ring plus is a real scam Connard us

    ReplyDelete
    Replies
    1. I'm sorry you only got 2 months of $0/month service. I hold no bad feelings because I received > 18 months $0/month service on up to 8 lines for me, family and friends. I figure collectively we easily saved > $6000. Advising all to hop to the Mad Plum plan for now and wait it out. Who knows what the future holds?

      If we all have to go back to regular MVNO's, it will be sad, but not difficult as we all use Google Voice as our primary. Most of our phones are Nexus so no problem moving devices. Those that are not Nexus should move to Sprint or Boost without issue.

      Delete
    2. Um... my family and friends (around 10 lines total) have been using RingPlus for over a year... as a whole, we are saving probably $300 a month... no regrets. Standing by for new smart dialer and resume of free high allotment plans.

      Delete
  10. I'm confused. My whole family is on the Ice Cream Sandwich plan. That means our service just ends in December?

    ReplyDelete
    Replies
    1. No. In Dec, each line will switch to a Holding plan on its renewal date. with 200x3 for one week. If you switch to a Mad plan, your service continues.

      Just switch each of your lines to Mad Plum now. If your balance is $10 or more, there is no cost at all. 1 GB free/month. iPhones and dumbphones get 200 minutes/month cellular (without the Smart or VOIP dialer). 300 more minutes with the dialer.
      Once more free plans are announced within the next few weeks, you can just switch to those instead. If none of the free plans meet your needs, even with Add Ons, just pick a paid plan.

      Not too hard, and still the most service for the money.

      Delete
  11. Update: ok I see I got an email. Still not sure if I should switch to Mad Plum or wait a little bit to see if they offer anything better. It's either this or back to Page Plus if they still offer a good deal.

    ReplyDelete
    Replies
    1. Set your Mad Plum switch to happen on each line's renewal date. If something better is offered, just pick that one. Mad Plum will not be offered after 11-28, so use it as a placeholder.

      Delete
  12. Be warned, there seems to be a glitch currently with the "Mad Plum" plan: it's supposed to include 500 SMS/month. I was charged .10/SMS (deducted from Top Up balance) for 26 messages. Multiple people have submitted tickets (https://social.ringplus.net/discussion/9279/mad-plum-sms-texts-being-charged-as-overages) but to date this has not been fixed (and who knows if it ever will). I've disabled SMS for now since I don't want to trigger an auto top up with this company ($10 is all I want to invest LOL!)

    ReplyDelete
    Replies
    1. MMS works fine, so just add a tiny picture file to each text until you can confirm that it's resolved.

      Delete
    2. Looks like the sms allotment error was fixed this weekend already.

      Delete
  13. gonna ride this out till the end because I save a whole lot of money on my wireless.

    ReplyDelete
    Replies
    1. Yep, still enjoying my savings.

      Delete
  14. The RingPlus brand is stained in telecom history permanently. There is no way they can save themselves, much less their users.

    The word of the CEO cannot be trusted. Don't get a headache about thinking which plan to switch to. It won't last long before youre deciding which carrier to switch to next.

    ReplyDelete
    Replies
    1. So far my savings have resulted in real money saved. No trust issues here.

      Delete
  15. The meltdown hath begun.

    Given the very short notice, the arbitrary terms, and the complete corporate ineptness (unable to consolidate, transfer, or refund top-off balances), no one will have further confidence in this service.

    While $9.99/month for unlimited talk and text on a flip phone is very attractive, the other plans do not distinguish themselves, and no one in their right mind will bother risking more money or a published phone number with this firm.

    RP will not be with us much longer.

    ReplyDelete
  16. Good Bye ringplus

    ReplyDelete
    Replies
    1. Good bye, whoever you are. One less free plan to give out... more data for the rest of us! :)

      Delete
    2. Yeah right, if it only worked like that. Unfortunately, this is backwards thinking. Reality is that RP needs more customers for the business model to work, as with most business models. When I read people are jumping off the ship, well, its just making it harder for the rest of us to patch it up and keep the boat floating...

      Delete
  17. I know this is the way they do business but this mass cancellation is being handled worse than the one in 2014. It's too bad they could not have prepared better. Problems with the free plans, moderators guessing at answers in the forums, the fanboys cheering loudly as ever...it's a disaster and NO ONEat RP seems to give a hoot! I wouldn't be surprised if they lost 50,000 of the 120,000 customers by the Jan 1 switch. Sad way to run a company.

    ReplyDelete
  18. Everyone who is actually a R+ subscriber and can't wait for the next set of plans, please leave now. We need your cash balances to have the best possible plans.
    You can get a free MEID swap today - release your good phones and go try to find a better value somewhere else.

    ReplyDelete
  19. You can "upgrade" to Mad Plum for no additional charge as long as your top up balance is $5.01 (not $5 or $10).

    You can "upgrade" to Mad Pops for no additional charge as long as your top up balance is $2.01 (not $2 or $0).

    I wonder why that is. Could it be that they want those that got in on the early free plans that required $0 or $5 top-up and never upgraded, which would have required more money to give them more money now to continue.

    It's up to each person to determine if it's worth it to continue and whether to add more money, but, in my opinion, it's not worth it to put any more money into this "free" service. Not when the company can't be trusted to continue the service and has cancelled plans multiple times in the past, including just a few days ago when a limited number of plans were cancelled and in 2014.

    Add to that that they haven't even released these "dialers" that must be developed, tested, released and may still have many bugs. Note that they're not an app company and even the apps available to check your R+ service are not developed internally, but by community members.

    Then consider that they now say they need 500,000 customers to have a viable ad-based service. In May this year, they said they needed 300,000 customers. What happens when they can't hit that number?

    Supposedly they have 100,000 - 120,000 customers (lines of service) now. I think it's more likely they'll lose at least half of their customers with this cancellation.

    ReplyDelete
    Replies
    1. Mad Pops Upgrade (regular version) is not working.
      No Required Add Ons are listed, so it fails.
      Picking a Recommended Add On does not solve the problem.

      Delete
    2. Mad pOps upgrade is not working and Mad Plum is charging 10 cent per text even before you use the 500 limit. So whatever fanboy is suggesting these plans is failing to tell you that the plans don't work as they suggest. Be careful and know you may have to fight with support for a refund or you may be dinged with another top-up if you don't watch your texts on Plum.

      Delete
    3. Someone posted that Mad Pops glitch is fixed.

      Delete
  20. I'm parting ways, even though I have a cash balance and paid a year's member plus subscription, it still wants a new credit card on file for a free and paid plan. Trust is gone.

    ReplyDelete
    Replies
    1. Even though you paid your downpayment for you lease and agree to a monthly payment, how dare the finance company make you sign a paper saying you will pay for overages miles when you turn the car back in? :D

      Delete
    2. It's not the same at all.

      Delete
  21. Black Friday and new Plans for M+ were announced. Some look very good.

    ReplyDelete
    Replies
    1. Mad Snow is my favorite!

      Delete
    2. Mad Snow is a M+ plan, they had to provide something for the whiners. I wonder how many suckers they will get to buy M+ this time

      Delete
    3. As they should provide something to the M+ crowd thats better than what the freeloaders are getting...M+ members invested in more than "The Other freeloading Whiners"

      Delete
    4. I switched my relative from a free plan to Mad Cocoa. Base price is only $2 more than the M+ Snow plan and is was no need to buy M+. He needed to buy a data Add On anyway, and did not need Snow's Unlimited TnT.
      Big advantages vs a free plan are better voice quality, no more music and ads, and no VOIP dialer needed for his iPhone.

      Delete
    5. People are still buying M+ ? That's hilarious...I have a bridge I can sell you.......

      Delete
  22. No VM on free plans anymore! Now it's $2 if you want VM!
    So the free plans are now actually $2.
    Of course, if you don't want to use VM, then it's free.

    ReplyDelete
    Replies
    1. Just use a Google Voice number and the Google Voice app for voicemail. You'll also get the added benefit of number portability from your Google Voice number. I don't know why anyone still bothers to port their "real" number from one carrier to another anymore. It's just not worth the trouble or the risk of losing your primary number. Just give out your Google Voice number as your primary number since you'll never lose it and ask for a new cellular number whenever you switch carriers then just set up the forwarding to the new cellular number. You'll never have to worry about porting your number or setting up a new voicemail box or losing your voicemail messages whenever you switch carriers. You can also get your Google Voice voicemail messages sent to your email. I think RingPlus voicemail offers the same feature but not every carrier does. RingPlus will never get anyone to pay for voicemail. They won't get many people to pay for call waiting either when Google Voice will just send the call to voicemail for you. Maybe some people will pay for 3-way calling but there already are plenty of apps that do that too.

      Delete
    2. Google knows too much about me already. I don't want their computers monitoring my calls so they can sell more targeted ads. We don't need two big brothers.

      Delete
    3. true that- not everyone is willing to get in the bed with google anymore as we wake up and realize the extent and aggressiveness of their prying eyes (and ears). I there was a workable alternative to android, I would go that far to get away from google. thus far, neigher Replicant nor ubuntu phone will work for me, but I really hope they progress far enough to make it feasible for me to get google out of my personal life completely. sorry google, you betrayed me, big time.

      Delete
    4. That's the point isn't it? If you use an Android phone, why even bother to try to avoid Google Voice? Whatever information they get from Google Voice they can already get from your Android phone anyway. The new RingPlus free plans only seem to support Android phones with only limited support for iPhones, which I'm not convinced is any better than Android anyway.

      Delete
  23. I don't think this is the end for RingPlus and I'm no Fanboy. RingPlus just seems to be following the same pattern as most other Sprint MVNOs and that is to start offering service on another network, probably T-Mobile. Sprint pretty much killed their MVNOs when they blocked new prepaid phones from use on MVNOs in April. RingPlus knows they can't grow their customer base running on Sprint alone. The fact that RingPlus is cancelling all of the old plans before they even have the dialer apps up and running with the stated goal of getting everyone of them by January 1 tells me that they're in a rush to set up service on another network as soon as possible. This move is just as much, if not more so, about Sprint's poor choices as it is about RingPlus.

    ReplyDelete
    Replies
    1. I don't think it's about a new network. R+ needs money to complete the dialers and the tech transition. So cancelling the RBT plans means people pay activation fees, top-ups and M+ fees and inject the cash needed for ops. A lot of people will buy M+ to get the Snow plan; it's the big tease.

      Delete
    2. Complete uninformed misinformation.

      Ringplus will continue on Sprint network and will not add any other. Thus is per Karl, the head of the company. This has been his unwavering position, if you care to believe him. Ringplus is trying to sell their new, yet to see the light of day, dialer app, to deliver advertising, to other MVNOs, they may be on other networks.

      Delete
    3. I don't think RingPlus is cancelling all the non Mad plans to grab more cash since they aren't charging activation fees for upgrades and won't force you to buy a top up if you already have a high enough balance. I've been avoiding upgrading to any of the new Mad plans because I didn't want to deal with the new dialer apps but now that I got cancelled I was able to upgrade to a new free plan with 1GB of data without paying a penny and I've had a balance of less than $10 for more than a year. If RingPlus is trying to get some cash they aren't doing a very good job.

      Delete
    4. RP gave out too many high data plans and the pigs signed up with 10 lines each just for the data. That's why RP cancelled plans.
      Now they need to enforce the 1 free line per person rule.

      Delete
    5. Does any of the posters here have any business experience or at least common sense? $10 one time fee does not pay for usage + company operating costs. They are switching platforms and it will cost money, so reducing allotments now is probably to allow them to transition...

      Delete
    6. "$10 one time fee does not pay for usage + company operating costs."
      You are making a strawman argument; no one said $10 fees would pay everything. $120 M+ fees plus $20 top-ups and other one-time fees certainly give them more cash. But nobody said they would fund all the dev and ops.
      Yes, reducing service costs will help too.

      Delete
  24. Isn't it funny that no one really knows who's really behind RingPlus or how they're funded? The reality is that RingPlus is a Russian plot to get the American public hooked on free stuff and to promote communism in America. Would RingPlus customers rather go back to paying for phone service or support communism and keep their free service? Ask yourself.

    ReplyDelete
    Replies
    1. if you must know, communism doesnt actually give you anything free, but instead rob you blind high way style and leaving you forever poor while the priveledged continue to get richer. Go live in a real communist country and you'll know.

      Delete
    2. Um... I think Karl is originally from Germany, no?

      Delete
  25. Dennis I value your opinion. Do you think Ringplus is in imminent jeopardy of closing? I would hate to loose my phone number. Do you recommend porting, 'upgrading' to a worse plan or waiting until the first and hoping for a better offer?

    Unfortunately Google Voice doesn't accept port ins from my exchange so I am at the mercy of Ringplus.

    Thanks and belated Thanksgiving wishes.

    ReplyDelete
    Replies
    1. I think that RingPlus is losing money and will eventually shut down. You will probably be able to port out when that happens but there is some risk that you won't be able to. If your number is important to you and you are risk adverse, port out now. If you can handle the risk and can "upgrade" to a plan that meets your needs for free or inexpensively, do it but follow RingPlus closely and watch for signs of imminent collapse.

      My own RingPlus number is disposable. I've had a year of service for about $7 so I have nothing to complain about. I paid $13 ($10 + tax) yesterday to upgrade to Mad Interim. I wasn't willing to spend $26 for the slightly better Mad Plum. If I get two more months of service I'll consider the $13 well spent.

      Delete
  26. Thank you Dennis.

    ReplyDelete
  27. The Mad free plans list VOIP minutes separately from cellular minutes. Is there a special Ringplus VOIP app or is Ringplus somehow metering VOIP calling using any app?

    Is the Sprint network fast enough to support clear VOIP calls?

    Thanks

    ReplyDelete
    Replies
    1. no and no. it is all vaporware.

      Delete
    2. RP says the VOIP app is coming in Dec. Other VOIP apps, for example- whatsapp caller, have excellent call quality as long as both sides also have excellent connection quality. The call quality for VOIP will depend on the quality of the app AND the connection. Everything has to line up.

      Delete
  28. If you switched your R+ account to a Mad plan, check your renewal date on the new plan. Mine was only a few days from the plan switch, and was not related to the renewal date on the previous plan. They deducted the plan cost a second time on this renewal date.

    Limited R+ ticket menus makes it hard to report plan cost issues on a ticket; I had to file it as a credit card billing dispute, even though the plan cost was debited from my cash balance.

    ReplyDelete
    Replies
    1. 11 people reported this problem on the R+ social forum related to the Mad Cocoa plan.

      Delete
    2. Ringplus Mod Hoan posted that Support is crediting everyone who was affected the $4.99.

      Delete
    3. Who is running the show at RP, nothing ever seems to work quite right. Some things take days or weeks to be fixed.

      Delete
  29. This company is pure trash. Within 6 months (of finding the "DEAL") I've had to call the BBB once just to get a phone number ported.

    That took over a month. But ok, "free" cell service. 6 months later, repeat the whole process.

    Got a new "cheap" paid plan, and since everything is automated, it should be seamless right?

    Wrong. Changed to a "Mad" plan (fitting name) and now have no voice calling at all. Once again, I'm waiting on them.

    I've spent real money on supposedly "real" services. Next call is the FTC. All of this headache to put me and my grandpa on 2 lines,

    TAKE MY ADVICE. STICK WITH ANY =ANY= CARRIER EXCEPT RING PLUS. ANY.

    ReplyDelete
    Replies
    1. Got it working, ugh. Not with their help.

      Long story short I fixed it. Had to search for the solution, which was to Swap Device to a backup phone, and swap back.

      This of course, took an hour, because their system kept going down. What a crap company... Thanks for letting me vent.

      Delete
    2. This clearly shows why RingPlus has 120,000 customers or lines.
      And the irony, "Do as I say, not as I do."

      Delete
  30. I didn't very the $4.99 credit.

    Does anyone on R+ experience throttling on video. I live in an
    strong LTE coverage area. Everything is fast except video which only loads on WiFi.

    ReplyDelete
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