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H2O Wireless Plans Getting More Data Starting December 6th

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Several H2O Wireless customers have posted on Howard Forums that they have received text messages from H2O promising more data starting December 6th. Here are two examples:

"Starting Dec. 6, you'll receive 3GB LTE on your next $30 Plan recharge. Now with unlimited EVERYTHING."

"Starting Dec. 6, you'll receive 8GB LTE on your next $40 Plan recharge. Limited time offer!"

I did a little digging and discovered that that H2O has notified its dealers about the new offer. According to a person familiar with the matter, all  H2O customers on unlimited monthly plans who activate or top up their accounts between December 6, 2016 and March 31, 2017 will receive more high speed data. The increases are as follows:


  • $30 plan customers will receive 3 GB of high speed data instead of the 1 GB they normally get.  In addition, the $30 plan will now include unlimited 128 Kbps throttled data after the the first 3 GB.
  • $40 plan customers will get 8 GB of high speed data instead of 3 GB. The $40 and higher plans already get unlimited 128 Kbps data after their high speed data allotment is used.
  • $50 plan users will get 10 GB of high speed data instead of 5 GB
  • $60 plan users high speed data allotment will jump from 6 GB to 12 GB

It's not clear if the data increases are permanent or if they will end with top-ups after March 31st, 2017. The announcement sent to dealers says that the promotional offer will end March 31st. But an H2O customer support person told a HoFo'er in a chat session that the data increases will be permanent for anyone who recharges their account between 12/6/2016 and 3/31/2017.

It's not all good news however. H2O is ending data rollovers. Customers will lose their rolled over data with their next top up starting Dec 6th.

This promotion comes on the heels of another H2O promo that started November 1st that gave new customers who activated between Nov 1 and January 31, 2017 an extra 1 GB of data for the first 3 months. I wonder if the two promos will "stack" and give new activations an extra 1 GB on top of the data increases that start 12/6?

H2O is an AT&T MVNO that is owned by Japanese carrier KDDI. H2O plans include an allotment of unthrottled high speed data followed by unlimited 128 Kbps throttled data. H2O operates on the AT&T native network. Like most AT&T MVNOs, off network roaming is not available on H2O and MMS does not work on non-jailbroken iPhones. H2O offers a 10% discount for using auto-pay. Plan prices include all fees and H2O only collects taxes from New Jersey residents.

Update: New H2O customers can get a free SIM, free shipping and 50% their first month of service by entering code 50off at checkout.

Source Howard Forums

61 comments:

Comment Page :
  1. $27 (autopay) for 3GB and $36 (autopay) 8GB is some dang pricing for so much data on AT&T. Better than Cricket (for the cricket fanboys)

    In before Cricket groups and strangers and hoping they will pay their bill on time.

    ReplyDelete
    Replies
    1. I dunno. /r/CricketGroups is full of satisfied groups that have been running for many months or years, and with each person saving $20 a month

      Delete
  2. I've always thought H2O prices were competitive, it's their customer service that needs some help. Price good! Service bad!

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  3. Its about TIME!!!!! I might just switch back!

    ReplyDelete
  4. Still not comparable to my T-Mobile secret plan, which gives me 5GBs of LTE data, unlimited text messaging, 100+ MBs courtesy tethering, and 100 voice minutes free (extra minutes are just 10 cents each), all for $30/month!

    ReplyDelete
    Replies
    1. "Just" 10 cents a minute isn't cheap regardless of provider.

      Delete
    2. It may be 5GB, but it's on T-Mobile's network. So you get what you pay for.

      Delete
    3. The secret plan is not secret anymore.

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    4. No thanks. I don't want a plan where I have to drive a couple hundred miles just to find coverage.

      Delete
    5. Why is it a secret plan? Tmobile has it on their website and the only people that use it are the ones that carry large heavy phones and have to rely on other people to make phone calls for them.

      Delete
    6. $6 a gig vs $4.5 a gig on H2O. Depends if you use music and travel outside the country for business or pleasure.

      Although, Target sometimes has deals on prepaid cards.

      Delete
    7. H2O uses ATT service, so you'll basically get service EVERYWHERE.(i had H2O in the past)you can not compare them with Tmobile no matter how they are charging you.

      Delete
    8. "H2O uses ATT service, so you'll basically get service EVERYWHERE."

      Yes. Depending on how you read the T-Mobile maps (which falsely count AT&T territory as T-Mobile territory, or include territory that only works if you have a phone with an obscure band that few phones have), anything AT&T based is on a network that is as much as twice as good as anything on T-Mobile.

      Delete
    9. "It may be 5GB, but it's on T-Mobile's network. So you get what you pay for."

      Yeah, which means I'd have to drive a hundred miles just to find a place where I could use it. A drive that would occur as towers of AT&T, Verizon, and even Sprint would stand there smirking at the roadside as I drove by, seeking those distant rare T-Mobile towers.

      Delete
  5. Yes,this is a pretty good price for a good amount of data on at&t,no more horrible tmobile!!!!

    ReplyDelete
  6. Secret plan my ass. 10 cents a minute...ridiculous

    ReplyDelete
  7. I wonder why AT&T gives H20 (KDDI) enough headroom on pricing that H20 can afford to pressure AT&T's own MVNO, Cricket? Maybe AT&T is planning some data increases or improvements on tethering?

    Which makes me wonder, can the networks move a lot more data on lte than 4g?

    ReplyDelete
    Replies
    1. That's just how it works: generics have to be priced lower than brand names. H2O's data is prioritized lower on AT&T's network. The chain goes something like this: AT&T postpaid>AT&T branded prepaid(GoPhone)>Cricket >MVNOs.

      If the brand name decides to compete at cutthroat prices, the generics will be in trouble, and that has happened somewhat because of the price wars between Metro, Cricket and Boost, which are essentially cheaper products put out by the brand name companies.

      Delete
    2. At&t GoPhone is already giving 4GB with the $40 plan with auto-pay (plus $2.65 taxes). The plan also includes tethering and I have tried that on iPhone and on Nexus5x. Tethering is important for me. At&t also rolls over the extra data for one month.

      Delete
  8. I'm on the the $35 plan (31.50) w autopay and received the follwing text from them: "More Data is Coming! Starting Dec. 6, you'll receive 4GB LTE on your next $35 Plan recharge. Limited time offer!"

    ReplyDelete
  9. Dennis this ain't just for H20 monthly subs I have 2 pay as you go lines and I got the text for if I upgrade my plan to the 30 monthly plan I will get 3gb for 30 and 27 after autopay. So, its for pay as you go'ers also.

    ReplyDelete
    Replies
    1. Not exactly, new activations of monthly plans, including customers switching from pay as you go, get the more data deal. But for customers who want to stay on pay as you go - nothing.

      Delete
  10. Too bad MMS doesn't work on Iphones. I don't want to jailbreak, otherwise I would give them a try.

    ReplyDelete
  11. Is the data speed reduced like Cricket, or is it full speed (both hspa and lte)?

    ReplyDelete
    Replies
    1. "H2O plans include an allotment of unthrottled high speed data"

      Delete
  12. Do they still play the "call to activate your last half of data bucket" game?

    ReplyDelete
    Replies
    1. That was Airvoice, H2O never did that AFAIK.

      Delete
    2. Thank you Yeswap

      Delete
  13. Do they still have their family plans? If so, it means you could get two lines, each with 8GB of data for $70.

    ReplyDelete
    Replies
    1. I'd say at $70, this is probably the best 2-line pre-paid plan out there for those that need a good amount of data.

      Delete
  14. H2O offers a 10% discount for using auto-pay. Not 5.

    ReplyDelete
    Replies
    1. Actually it's $10 per line discount on the 2nd, 3rd and 4th lines according to the H2O site.

      Delete
    2. Dennis, I'm not talking about family plan. Just about 'single line' plans. You wrote that H2O offers 5% discount for auto recharge, which is NOT true.
      https://www.h2owirelessnow.com/mainControl.php?page=autorechargeIntro

      Delete
    3. You're right. I've corrected the post.

      Delete
  15. IMO even though they use ATT tower but the signal strength is not good in all areas. I have their connection and in my area the signal strength is not good always. Also their international call service is so bad, frequent call disconnects happens, low voice etc..

    ReplyDelete
    Replies
    1. How are you measuring signal strength? I've never heard of a carrier being able to vary transmitter power depending on what type of plan a customer is on.

      Delete

  16. The $10 discount is even for the $30 plans?

    So I can get four lines for 30×4-30=90÷4=22.5 per line?

    ReplyDelete
    Replies
    1. No, only $40 and higher plans are eligible for the auto pay discount. The first line can be on the $30 plan but the discounted lines need to be on the $40 plan. The cheapest 4 line plan is $120.

      Delete
    2. H20 allows ATT go phones and contract phones to be used on their network so it makes sense for the ATT $45 per month ($40 autopay) at 4GB customers to switch to H20 for $30 with 3GB and keep their phone

      Delete
  17. H2O is quick to shut off your number if funds are not right there to renew? I have never been gutsy enough to entrust an MVNO with my number.

    ReplyDelete
    Replies
    1. Always Google Voice to have 1 number 4ever.

      Delete
    2. AFAIK Your number is 'alive' for 90 days AFTER LAST recharge. It means You have 60 days after your account becomes inactive to recharge, otherwise You will loose your number. I did that many times and always worked.

      Delete
  18. Worst customer service for an MVNO next to Tracfone.

    ReplyDelete
    Replies
    1. Customer service is as much bad as cricket.

      Delete
  19. Why MMS don't work on IPhone Dennis? What is the deal with that.

    ReplyDelete
    Replies
    1. When you put an AT&T network based SIM in an iPhone, the phone downloads a network profile that has the wrong MMS settings for MVNOs and locks the settings so that they can't be changed.

      Delete
    2. Dennis: is this AT&T or Apple trying to discourage iPhone usage on MVNOs? And do pictures still go through on WiFi through iMessage, regardless of this corrupt MMS settings?

      Delete
    3. I blame both AT&T and Apple:
      AT&T for breaking MMS on MVNOs
      Apple for enabling AT&T to break MMS.

      iMessage uses data to send all messages to iOS iMessage users. That will work as long as data (Wi-Fi or cellular) is available.

      iMessage uses SMS to send text only messages to non-iOS users - that will work as long as there is a cellular connection

      iMessage uses MMS to send group messages and picture, audio and video messages to non-iOS users - that's broken on most AT&T MVNOs.

      Delete
    4. Thanks for the reply, Dennis.

      Apple's complicity here is interesting given how they're famous for retaining control over their devices. At some level, Apple has to be super comfortable with this; whether it's them not wanting their phones used on MVNOs or for some other reason, I don't know. I place more blame at their feet than AT&T's, because AT&T is just being...AT&T.

      Delete
  20. Dont waste your efforts on obsolete antiquated sms and mms. There are a billion people on whatsapp and even more on all the various other messenger apps. Personally, i recommend signal messenger (for end to end encription) and talkatone (if u want to communicate with any number including those that dont have a messenger app). Seriously, who uses mms at 25 cents each anyway?

    ReplyDelete
    Replies
    1. " There are a billion people on whatsapp and even more on all the various other messenger apps"

      Which doesn't help with the "here and now" for Americans. Whatsapp has bombed here. You can still use it, of course, to talk to your buddies in Portugal or Macedonia. They all use it over there.

      "Dont waste your efforts on obsolete antiquated sms and mms"

      And here you are totally wrong. SMS and MMS are they, they work, and they are a "lingua franca". A universal standard, really. If you get rid of them, you will have a phone with 16 message apps, and when you want to talk to someone, you will have to remember which of 16 apps they have accounts on.

      Delete
  21. Hofo ID: Grateful4AdviceDecember 6, 2016 at 7:19 AM

    I have never owned an IPhone. Since the MMS settings are locked, and can't be changed, why not start with an ATT SIM then Street the MMS settings are downloaded and locked, switch to an MVNO SIM?

    This is just speculation, I have never tried it. Hope it works.

    ReplyDelete
    Replies
    1. "I have never owned an IPhone"

      You aren't missing much. The app store is crude compared to the Google offering. the "desktop" is crippled and hard to customize, and time and again you will find apps that exist on Android and have no IOS equivalent.

      Delete
  22. Looking forward to when we just manage one single data bucket, volte, and no longer have to keep track of all the different ones. Voice, smd, mms, data, and now even voip w rp!

    ReplyDelete
  23. Just received email from H2O regarding the data promotion. It also provided a coupon code 50off, to receive 50% off on any unlimited monthly plan. It says use
    the code at checkout. I have auto recharge set up on my account. How to use this code on next recharge?

    ReplyDelete
  24. Bolt, H2O's AT&T-based hotspot/data-only service, has also temporarily beefed up two of their plans. No details on how long it will last or what happens post-promotion.

    $25/5GB all LTE/10 days and $50/20GB all LTE/30 days.

    https://bolt.h2owirelessnow.com/mainControl.php?page=plans

    ReplyDelete
  25. Anybody post the fine print? The 'bonus data' only lasts for one month. This isn't a permanent monthly increase.

    "Limited time offer. All customers, new and existing are eligible. Promotion req’s new svc line or ported number and activation or recharge of an existing account for one (1) h2o® Wireless $30/35/40/50/60 Monthly Unlimited Plan (Eligible Plan) between 00:01AM ET on December 6, 2016 and midnight ET on March 31, 2017 (Promotion Term) to be eligible to receive FREE 4G LTE data (Bonus Data) as follows: 3GB for $30 plan; 4GB for $35 Plan; 8GB for $40 plan; 10GB for $50 plan; and 12GB for $60 plan (Promotion). Unused Bonus Data expires the earlier of thirty (30) days after loaded to account or March 31, 2017.

    ReplyDelete
    Replies
    1. The bonus data is included with every plan renewal now through 3/31/2017, not for one month only.

      Delete
  26. And after 3/31/2017? Back to 3GB on the $40 plan?

    ReplyDelete
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