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RingPlus Halts New Activations Without Explanation

Freemium Sprint MVNO RingPlus stopped activating new lines on Wednesday, January 25. Concerned RingPlus users have been posting about the stoppage on RingPlus' forum and asking for an explanation from from RingPlus management. So far there has been no response from the company.

There is some precedent, back in October of last year, RingPlus also halted activations. But that time RingPlus posted a notice saying that the activations would be back soon and they were after six days.

An MVNO stopping activations is usually a bad sign. It often means that the mobile operator that powers the MVNO has stopped allowing new activations because the MVNO is behind in its payments. RingPlus not offering any explanation makes encourages speculation that the business is in trouble.

There have been signs of financial stress at RingPlus lately. In December it cancelled most existing plans and required users on the canceled plans to switch to new "Mad" plans that offered fewer minutes, texts and less data at most price points than the old plans. Unlike the cancelled plans, the Mad plans are not ad supported. RingPlus said that it was developing new ad-supported dialer apps and that users on free plans would be required to use the dialer apps as soon as they were available. Initially the dialers were supposed to launch by the end of December, but there's still no sign of them a month later.

RingPlus service for current users is up and running. Although its "free" services aren't completely free as they require initial top ups and in most cases, activation fees, RingPlus is one of the lowest cost mobile services available. I sincerely hope that RingPlus is able to resolve whatever issues are preventing activations and delaying the dialer apps so they can resume offering affordable mobile phone service to new users.




100 comments:

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  1. The end is nigh!!

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    1. Yup. I cancelled when they closed all existing plans. They got my first and only $5 initial topup, for all the free service and data they gave me. Not sure how they are in business doing that.

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    2. The sooner the better. I've never seen so many snowflakes with one company.

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    3. The end is Feb. 11th.

      Delete
  2. Yup. Time to port out. It was good while it lasted...

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    1. LOL--why did you ever port in? That was your 1st mistake. Stupidity will get you every time.

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    2. So it's stupid to save hundreds of dollars while you can? Makes a lot of sense...

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    3. Josh, read again! An unwritten rule is never to port into RP but port to Google and then add your RP # to Google to transfer the calls. Therefore what anonymous posted is correct--"why did you ever port in". I guess stupidity will get even you, Josh!

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  3. I called it... port out now folks. Red Alert!

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    Replies
    1. Enjoyed 2 years of low cost aggravation. Goodbye Ring Minus. You lasted longer than I thought you would.

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  4. Doesn't look good for ring. Most likely financial problems. Even if they survive this round, they have sure lost a lot of fan support which they need.

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  5. The Mods were asked about it, and turned the thread into a big jokefest. If Ring+ survives they need to get rid of them friggin morons asap!
    https://social.ringplus.net/discussion/11195/do-moderators-know-whats-going-on/p1

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    1. OMG. Calling them morons would be a compliment. How many customers do you think they've caused Ringplus to lose? Absolute power, corrupts absolutely.

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    2. It was mostly members not mods making the jokes.

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    3. Sadly the pathetic posts were authored by the professional mod membership. I suspect the regulars that posted and the basement dweller mods have something in common.

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    4. >"Anonymous January 28, 2017 at 2:09 PM It was mostly members not mods making the jokes."

      So the Mods regularly censor posts that they claim are off topic, mostly because they do not like the content because it is not flattering to R+, but they not only allow the side track of that thread they participate in it as well.

      The reason they allow the sidetrack of those types of threads is to distract away from the actual topic.

      It just goes to show how they practice a double standard and throw any sort of ethical practices/behavior out the window.

      Delete
    5. hhfpphone was the one who got the jokefest rolling

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    6. I heard a rumor that the mods are actually bots... that's why they are on the board 24x7.

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  6. WiFI/Fluidcall is also down and many of the plans are dependent on WiFi calling for a significant amount of their total voice allotment. All calls are being made over cellular so "members" can end up racking up significant overages to continue using the phone. Ring plus refuses to respond to this issue as well!

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  7. Just as I was thinking about going to RP, well Tracfone it is.

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    Replies
    1. TF has a decent deal currently going on HSN if you don't use too many minutes.

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  8. Karl the CEO of the people....when the going gets tuff, Karl hides.

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  9. Expect indictments soon.

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  10. I might be nothing to worry about, you all know how poorly management communicates with the membership! However, sadly Ring Plus has been deteriorating quickly over the past year and it all started with the high allotment plans that were being over used by many individuals. You can thank the over users for the current dilemma.

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    1. I would not blame users for RingPlus' failure to create a viable business model.

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    2. I'm usually one to defend ringplus but you can't say people overuse a plan when the company provides a set allotment. So they give me 6gb LTE and I use 5gb am I over using? Of course not. You can only over use unlimited plans.

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    3. Anony146, can you give an example of free "over usage" that's ostensibly harming this carrier? Because if they allot me 6GB, you best believe I will be using 6.00GB.

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    4. Not true. Most of the over use was abusing how many phones one person had and then each of those phones had 6gb each. One free line per person not 10 free per person. RP should have never offered those plans in the first place and they should have been better at patrolling multiple phones per person. If 3gb was sufficient why would anyone sign up for 6gb? Entitled or just being a pig is why!

      Delete
    5. As has been pointed out, it is ridiculous to say the subscribers are abusers if they use the allotments they are given.

      1 phone or Ten, R+ was all about boosting their subscriber numbers with little regard to the issue you claim and there is no real evidence to even back up your claim.

      R+ also did not let their current members easily upgrade to the latest and greatest plan which itself pushed members to open multiple lines while R+ turned a blind eye to this practice.

      The real problem is R+ never intended to honor those plans, especially if they did not meet their expectations. So like R+ as a company, the whole process was fraudulent to begin with.

      Their original expectations were 300K and they could not even draw a 130K subscribers with all those high allotment plans, which says something about their service.
      Now they have told us they need 500K that is built around a non existent dialer and 100s of thousands of subscribers from Partner MVNOs, what a facade!

      I would say R+ is, again, in negotiations with Sprint to keep the doors open.


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    6. 1 excuse after another. Not hard to determine who abused the rules from the above post. Good job, we have you to thank for any shut down.

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    7. Sounds like another Ring Plus Mod/EC sycophant ignoring facts while trying to excuse Ring Plus for their own woes. hhfpphone?

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    8. hhfpphone isn't smart enough to find prepaid news but if he were he'd call it theft not over use and he'd be correct.

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    9. >"Anonymous January 29, 2017 at 8:24 AM hhfpphone isn't smart enough to find prepaid news but if he were he'd call it theft not over use and he'd be correct."

      Call what theft? You can't even prove people were hording multiple lines and to the extent it harmed Ring Plus. Even if it were the case, it would have been the exception and not the rule.
      And.......... if it were such a huge problem and was such a concern to Ring Plus then they could have policed their service to find those offenders.

      In fact startledmarmot has posted that they do have algorithms built in to recognize abuse, so how was this really a problem?

      -------------------------------

      The way Ring Plus loyalists toss around the abuse excuse is itself abuse!

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    10. Doubt anyone really cares how many lines anyone has because it's thankfully almost over. Everyone can get their 6gb somewhere else and actually have to pay for it.

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    11. "Everyone can get their 6gb somewhere else and actually have to pay for it."

      Agreed. Can't believe all the ungrateful users out there.

      Delete
  11. Watch your data usage. I just check a phone and it shows 102 MB used in R+ dashboard and only ~ 30 MB used in phone's settings -> data usage.

    They are rounding up small amounts (0.01 - 0.39 MB) of data usage to the next tenth of a MB. e.g. 0.04 MB is rounded up to 0.1 MB, 0.33 MB is rounded up to 0.4 MB.

    This way you are more likely to incur data overages even if you set a cellular data limit on your phone.

    There was a change to the TOS last Sept that said they could round up for the "benefit of the all members".

    "RingPlus may in its sole discretion meter and bill data in kB, MB, GB or increments thereof, and round up as RingPlus determines is best for the RingPlus community as a whole, depending on the type of data used, and the terms of the plan you are on. Talk is metered and billed in minutes, and rounded up to the next whole minute. SMS and MMS are metered and billed on a per unit basis."

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    1. Ya, I'm seeing the same rounding data. I could not figure out why my phone and ring+ data meter we way off! Thanks for the info.

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  12. Does this mean a chargeback/dispute would be substantiated if a top up was done recently and the ship sinks?

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    1. I think all the fraudulent chargebacks are the reason RingPlus seems to be in financial trouble. Chargeback costs RingPlus labor hours which I would say cost them more in labor vs the charge they are able to substantiate and win. Congrats to all the trolls who make it their life purpose to take down RingPlus. Guess they are now happy that it's time to go somewhere else.

      Delete
  13. "In December it cancelled most existing plans and required users on the canceled plans to switch to new "Mad" plans that offered fewer minutes"

    Did they give cancelled plan holders the option to port out back then or was it just 'either switch to these new plans or sit cancelled?' Are carriers required to give you the opportunity to port out when killing plans?

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    Replies
    1. Everyone had an option to move to another available plan and yes everyone also had the option to port out.

      Delete
  14. Ring Plus still exists? They should have shut the doors last year but I guess if the suckers continue to change plans and pay the fees then why not.

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    Replies
    1. I pay little to nothing for my RP cell plan for over a year so I don't really feel that is warranted.

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  15. RIP Ringplus I glad your about to be gone for good. So I don't have to keep hearing about you.

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    1. Hearing about RP and their entitled members you mean? I agree RIP.

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  16. Free? you get what you pay for.

    ReplyDelete
    Replies
    1. Free? RP is not free!

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  17. Ringplus claimed that their goal was 500,000 subscribers to get back to the higher allotments.
    Shutting down new activations will really help them achieve that goal -Not!
    Looks like a real cash flow problem.

    ReplyDelete
    Replies
    1. the goal is to get 500,000 using the RBT technology with partner MNVO

      Delete
  18. Ringplus is the only cell phone company, postpaid or prepaid, big 4 or MVNO that can't seem to use SMS to text the device with important notifications. The information about the plan changes went out over email. Lots of victim blaming when people arrived as the social forum to ask WTH was going on. Email only was a poor choice, spam filters and inattention are only two of the barriers to getting a clear message to customers.

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    1. Right, they should have charged each member $30 a month so they can hire tons of CS staff to sit around and give everyone a personal call. :D

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  19. they wished each member activated ten phones bc then they could've reached their goal to keep them in business... why would any cell phone company restrict the amount of lines anyway? so these comments about abuse don't make sense

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  20. legit cell phone companies literally are ONLY about subscriber growth so why would people say it's a bad thing to have more than one line?

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    Replies
    1. Saying it is abuse is a lie. Each line is paid for.

      Delete
  21. RP needs us to start activating old phones so they can stay in business everyone! let's go start activating!

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    Replies
    1. On what, the invisible vapor plan?

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  22. I wouldn't want to waste a phone putting it on Ring Plus, it would become a paper weight. My daughters had RP phones and they both stopped working start of this month. They were top-up plans and we weren't paying any more than what we did to keep them going. The plan switching and 2000 or so different plans on their books were rediculous. I'll put them on Republic's old $10 plans with voice and text and they can use WiFi.

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    Replies
    1. This is a viable alternative. Any other carriers with unlimited talk and text for $10?

      Delete
    2. Is that Republic $10 plan still available to new customers?
      I was looking at their plans last week and didn't see it listed.
      (since I'm posting anyway, is their credit back for unused data also gone? one of their FAQ answers alluded to it, but the current plans don't mention it)

      And then there is the other problem they seem to only work with a very limited selection of phones? Are there work-arounds for that? Seems like the cheapest/most versatile entry point is a Moto G4 Play. thanks!

      Delete
    3. AS far as I know, the $10 plan is still available if you are activating one of Republic's old Sprint based phones running Republic's proprietary firmware. The $10 plan is not available for Republic's current line of T-Mobile based phones.

      Delete
    4. Somebody posted on R+ forum they had gotten the cheapest plan on Tello ($6/mo for 200MB LTE & 200 texts), installed the TextNow app for free VoIP phone service, & took advantage of the unlimited 2G data fallback for phone, text, & limited data needs. Great idea if your data needs are modest.

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  23. PPPN really needs some decent comment moderation... So many trolls and flamer morons in one place renders the comment section useless.

    Personally, I hope they purge the freeloaders (as they did years ago), and keep the inexpensive paid plans around. Nobody else has cheaper paid plans for low to mid-level usage. FreedomPop doesn't even do real voice service, and their plans will keep getting cut back with new restrictions added if their biggest competitor stops competing for the freeloaders.

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    1. You want censorship of the comments except those favorable to Ring Plus, then go hangout with your buddies on the Ring Plus Fan Bot Forum.

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    2. And yet you were allowed to comment!

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    3. If anyone at all should be "censored", it is those who call RP+ customers... all of whom who have PAID for an advertised service... "freeloaders"

      Delete
  24. Alternative for minimal users (tmobile):
    http://m.ebay.com/sme/speedtalkmobile/Save-up-to-50/so.html?_soffid=5023485008&isRefine=true&_soffType=SaleEvent&_trksid=p2349624.l6244

    ReplyDelete
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    1. Real Mobile PayGo is $20/year, 5c/unit. LTE, BYOD included.
      MyTime Wireless $5/month for 100 x 3. No need to pay for a year up front. LTE, BYOD.

      Delete
    2. SpeedTalk mobile offers month to month Low Cost PayGo plans for only $5 @ $0.02 talk/SMS/MB just go to their website www.SpeedTalkMobile.com BYOD/GSM no hidden fees No hassle

      Delete
    3. Dont understand the Mytime overages. when they say $.004, does that mean 0.4 cents a minute?

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    4. Glad to know of these options.
      Is there any options for prepaid with 4G data when traveling abroad (china).

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    5. Ting, Lycamobile and Truphone all offer data roaming in China but they are expensive. When traveling internationally buying a local SIM and service in each country is generally the most cost effective way to get mobile data service.

      Delete
  25. Early reports of plans / addons not renewing.
    https://social.ringplus.net/discussion/11250/plans-fail-to-renew-now-indicates-blocked#latest

    First comment in replies to this post may be coming to pass may be the end is actually nigh.

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    1. Yep. No plans are renewing. They are "blocked."

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    2. Some plans ARE renewing according to the thread.
      My Mad Minute plan did not, and shows Blocked.
      After 6 hours I swapped my phone off the line, since one person reported they could not do this, and I need to be able to reuse this phone if R+ is shutting down.
      I also have a free Mad Fiesta plan that is supposed to renew tomorrow morning.

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    3. Only a handful of problem reports so far, with a few others claiming everything is good for them. We'll have to wait and see if it's a a real issue or just a billing glitch that will get fixed. Stressful for the 1/30th of customers whose accounts renew today/tomorrow, but most of us have a few days before it'll hit our lines. It's not the typical way MVNOs go out, you must admit.

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    4. Not many cheerleaders around today, why is that?

      Meanwhile the moderators on social are frantically banning and spinning like I've never seen before. What a hilarious side show!

      Delete
    5. "First comment in replies to this post may be coming to pass may be the end is actually nigh."
      Wrong again, twice. Predictions of R+ death are ALWAYS wrong. Get a new hobby?
      My R+ Mad Minute plan showed Blocked for 7 hours, but just renewed successfully.

      Delete
    6. "Wrong again, twice. Predictions of R+ death are ALWAYS wrong."

      Perhaps this time but without a doubt one of the more poorly managed companies around with a business plan that appears to be managed by a 5th grader. They really need to be put out of their misery before they do much more damage.

      Delete
    7. "AnonymousJanuary 30, 2017 at 4:16 PM
      "First comment in replies to this post may be coming to pass may be the end is actually nigh."
      Wrong again, twice. Predictions of R+ death are ALWAYS wrong. Get a new hobby?
      My R+ Mad Minute plan showed Blocked for 7 hours, but just renewed successfully."

      Oh, only 7 hrs., that's OK then.

      NO, NOT, who the heck wants service wirh a carrier that locks their phone out of service for 7 or whatever # of random hours?

      Absolutely nuts what people will put up with for ,in this case, not even free (but cheap).

      The end is nigh!

      Delete
    8. "They really need to be put out of their misery before they do much more damage."
      Free and ultra-low cost monthly service only 'damages' competitors who charge a lot more, and the egos of insecure bloggers here who are afraid to take a small risk or use Google Voice.
      All they can do is disparage RingPlus. Over and over.

      Delete
    9. Competitors don't even know that ringplus exists. I don't see how it could damage them any more than a moth damages an elephant.

      Delete
    10. My Mad Fiesta free plan renewed today on time with no issues. The billing system timer issue has been fixed.

      Delete
    11. " and ultra-low cost monthly service only 'damages' competitors"

      Now that's hilarious. I doubt any competitor even knows that RP exists and if they do it's certainly NO competition! RP might have a couple rates just under what some other MVNO's charge but RP will never be a threat because of their lack of CS and the uncertainty that they are her today gone tomorrow. Add on all the failed programs that they have tried to implement and all the billing issues and you have a company that exists only because the new suckers don't know anything about them.

      Delete
    12. My Mad Fiesta plan renewed as scheduled today. All is well.

      Delete
  26. My penny plan shows blocked with a balance over $9.00 however it made a call

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    1. They had a short 2 hour outage. Someone tripped over the extension cord to the server and it took them a little time to notice the problem.

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  27. I believe it was a Sprint reporting issue. This has happened at R+ before and has lasted for a couple days.

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  28. The end is NOT nigh..............
    ........
    Today...................................
    ...
    ....
    Maybe tomorrow?????
    or the next day

    ReplyDelete
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    1. I predict with certainty, not guesswork that you will die.
      Maybe today. Or tomorrow.
      Certainly some day.
      Predictions of RingPlus' demise are all just guesswork.

      Delete
    2. True, and who really wants to stick around ring+ guessing whether they will have a working phone tomorrow?

      At this point only those still with ring+ are those who are using them as a play/backup/spare. Anyone with ring+ as their primary & sole mobile service are foolish or just dont depend on mobile at all and won't be affected much if any WHEN ring+ goes "poof"

      Delete
    3. "Anyone with ring+ as their primary & sole mobile service are foolish..."
      Silly conclusion. The rewards are big, the risk is low and can be reduced to almost zero by using Google Voice for any 'permanent' number.

      As to guessing when or whether RingPlus will go out of business, that is an question that applies to ALL MVNOs. The big 4 carriers are in a price war, and virtually ALL MVNOs are suffering unless they have found an underserved market niche. But they still offer savings, so most will soldier on (as long as they can).

      Delete
    4. "The rewards are big, the risk is low"
      What rewards, especially if it is your only service and you depend on it? Paying for service (nothing free aboit it really) that can stop with no warning tomorrow leaving you to jump through hoops at a probably inconvenient moment to find another provider?

      Like was said, no one should have this as their only service, just a toy for play or extra data. Heck all the talk/threads on their forum are either service issues/complaints or discussions on backup plans and other MVNO services to have activated to suit your use WHEN ringn+ dies.

      Delete
  29. Rung+ = MVNO most likely to fail & disappear w/o warning or just close your account/plan.

    Just look at the history, all just rinse/repeat.

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  30. It's really bad news.

    https://social.ringplus.net/discussion/11312

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    1. Wow, interesting find. There are some posts in there saying February 11th is the day Sprint shuts off R+. Maybe Dennis can confirm the validity of this.

      Delete
    2. Namely Ring Plus has sued Sprint, who threatened a total shutdown of RingPlus customers on Feb. 11

      Delete
    3. I'm hoping for an injuction; might get a few more days of service.

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    4. I'm swapping my 2 good phones off RingPlus lines and will try to port one number out to free a third phone. I don't want to be caught in rush hour with 90,000 or so other people.

      Delete
  31. I'm glad I've never had much faith in this company to begin with. If it actually does die, I will lose a phone number that I don't care about. And then I will have a useless iPhone. Haha.

    But I now sort of regret my snarky comments about RingPlus. I wish them all the luck going against Sprint.

    ReplyDelete
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