Home - , - Scratch Wireless Is Selling Phones and Activating New Lines Again

Scratch Wireless Is Selling Phones and Activating New Lines Again

Scratch Wireless Logo
Scratch Wireless, a Wi-Fi First Sprint MVNO, has resumed selling phones and activating new lines. Scratch put phone sales on hold and halted activations in April of last year saying that they were going to overhaul their business and services. Current customers' service was maintained during the activation hiatus.

As expected Scratch has made changes to its plans and pricing. Scratch used to offer a monthly plan but now a year long commitment is required. Scratch does offer a full refund if you cancel within the first 30 days. A years service costs $69 for unlimited Wi-Fi calling and unlimited Wi-Fi and cellular messaging but no cellular data or voice. For those you need to purchase one of the following  add-ons:
Voice: 100 minutes for $7.99/30 days or unlimited minutes for $14.99/30 days
Data: 200 MB for $7.99/30 days or 500 MB for $14.99/30 days or 1 GB for $24.99/30 days

Scratch's new pricing does not seem to be an improvement. It's true that the current $69.99 per year ($5.75 per month) is a bit less than the $9.99/month Scratch used to charge. And the base plan now includes unlimited cellular texting which used to only be available with the purchase of a data add-on for $7.99/month. However the old $9.99/month plan included unlimited cellular voice calls which now require a $14.99 add-on. That means that unlimited talk and messaging now costs 20.74 per month instead of $17.98. The only good news seems to be that unlimited messaging without cellular voice or data is now available for $5.75 per 30 day month.

Scratch uses its own software to route calls and messages over Wi-Fi when it's available and over the Sprint network where there's no WiFi. Scratch doesn't support BYOP (bring your own phone). You must use a Scratch phone. Currently the only phone available is the $89.99 Coolpad Arise, a very basic non-LTE Android Kitkat phone with a Snapdragon 200 SOC, 512 MB of RAM, 4 GB of internal storage, a 4 inch 480x800 px screen and a 2 MP camera.

Scratch's voice and messaging pricing is reasonable, but their dara pricing is crazy expensive. Charging $24.99 per GB doses not make any sense in a world where the going rate for use it or lose it data is $10 per GB per month. The high data price and the requirement to use an outdated, badly underpowered phone is going to make Scratch Wireless a very difficult product to sell to informed consumers. If Scratch is to succeed I believe they need to bundle their Wi-Fi First technology into an app, permit BYOP and cut data pricing to $10/GB or less.

Source: Scratch Wireless

13 comments:

Comment Page :
  1. I am not even sure why they bother...

    ReplyDelete
  2. In fairness, their per gigabyte pricing is cheaper than RingPlus's overage pricing of $100 per gigabyte...

    ReplyDelete
    Replies
    1. My 2.65gb of free lte data says boo to you.

      Delete
    2. Ring Plus is dead...why are you here? This is not a ring minus thread.

      Delete
  3. Some people still living in KB world.

    ReplyDelete
  4. I guess they are targetting this at texting teens or something

    ReplyDelete
  5. These plans are so far below what others are offering now a days. How can they afford to run a business with such uncompetitive rates...

    ReplyDelete
  6. The only MVNO named after the Devil.

    ReplyDelete
  7. They'll be on the autopsy table soon...

    ReplyDelete
  8. I'm willing to bet money the owners of Scratch Wireless don't use their own service.

    ReplyDelete
  9. Who are they targeting with this? You have to pay $158 up front for that crappy phone and a year of service, so that leaves out a lot of people who might want something on the low end. You can get a much better phone from Tracfone with minutes and data and a year of service for $80.

    ReplyDelete
  10. Sprint native only and no roaming? -> deal killer

    ReplyDelete
  11. Scratch "customer" here....
    Run away as fast as you can from them.
    They screwed over the customers who bought into the WiFi First baloney they served up and left us all with phones (and baked in proprietary software)that are either now useless (Motorola Photon Q)or you could buy at Kroger's for $10 with the promise of affordable to free service.
    And they are now Scratch Acquisitions because they are under new ownership......run I say, Run as quick as you can before you to are SCRATCHed.....

    ReplyDelete
Comment Page :