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Multi-Carrier MVNO Best Cellular Cuts Prices and Increases Data

Best Cellular, a dealer focused MVNO that offers plans on all four national networks, has updated a number of its plans with more data or minutes or a lower price.

Here's the Best Cellular plan lineup showing the new allotments and prices in bold and the old ones in strikeout font:

CDMA (Verizon) plans:
  • $15/month (new) 350 minutes, 100 text, 100 MB data
  • $19 $20/month 400 350 minutes, unlimited 100 texts, 250 100 MB data
  • $35 $30/month unlimited 400 minutes, unlimited texts, 500 250 MB data
  • $40/month unlimited minutes and texts, 750 500 MB
  • $50/month unlimited minutes and texts, 1500 1250 MB
  • $55/month (new) unlimited minutes and texts, 2000 MB
  • $60/month unlimited minutes and texts, 5000 2000 MB
  • $70 unlimited minutes and texts, 2,500 MB
  • $80 unlimited minutes and texts, 3,000 MB
GSMT (T-Mobile) plans:
  • $15/month 350 300 minutes, 100 texts, 100 MB data
  • $19 $25/month 400 750 minutes, 225 texts, 250 MB data
  • $35 $30/month unlimited minutes and texts, 500 250 MB data
  • $40/month unlimited minutes and texts, 750 500 MB data
  • $50/month unlimited minutes and texts, 1500 1000 MB data
  • $55/month (new) unlimited minutes and texts, 2000 MB data
  • $60/month unlimited minutes and texts, 5000 1500 MB data
PCS (Sprint) plans:
  • $15/month 350 minutes, 100 texts, 100 MB data
  • $19/month 400 minutes, unlimited texts, 250 MB data
  • $35/month unlimited minutes and texts, 500 MB data
  • $40/month unlimited minutes and texts, 750 MB data
  • $50/month unlimited minutes and texts, 1500 MB data
  • $55/month unlimited minutes and texts, 2000 MB data
  • $60/month unlimited minutes and texts, 5000 3000 MB data
GSMA (AT&T) plans (no changes):
  • $35/month unlimited minutes and texts, 250 MB data
  • $40/month unlimited minutes and texts, 500 MB data
  • $45/month unlimited minutes and texts, 750 MB data
  • $50/month unlimited minutes and texts, 1000 MB data
  • $55/month unlimited minutes and texts, 1250 MB data
  • $70/month unlimited minutes and texts, 2000 MB data
  • $85/month unlimited minutes and texts, 3000 MB data
Best Cellular, which launched in 2011 as Boss Cellular is marketed primarily though independent wireless dealers. It's also available to individual users online and through telesales.

Best Cellular's focus is on its dealers. Best Cellular Owner and CEO Curtis McCoy says that Best will never go behind the dealer's back by offering discounts and incentives to customers who pay online or use autopay. According to Curtis, once a dealer activates a customer on Best Cellular, the dealer will continue to receive their regular commission on plan renewals even if the customer pays online or sets up autopay with Best Cellular.

Best Mobile is a US owned business with 24/7 US based customer and dealer support. There are no added taxes or fees on plans or services. Customers can check their usage online or by setting up email or SMS alerts warning them when they are running low on minutes, texts or data. Tethering and hotspot are not currently supported on Best Mobile plans but McCoy says he hopes to make it available eventually.

Update 2/20/17: Best Cellular has added new $15 and $55 CDMA and $55 GSMT plans and given the $19 CDMA plan unlimited texts and more minutes.

Source Best Cellular

100 comments:

Comment Page :
  1. Verizon CDMA $19 looks best to me.

    ReplyDelete
    Replies
    1. Thanks,
      That plan just dropped from $30 yesterday! We're working diligently to reduce prices and increase mobile data as our subscriber base continues to grow! Have a great day!

      Delete
    2. Boom mobile has a 19.99 taxes included with unlimited talk and text and 250 MB data which is way better.

      Delete
  2. Replies
    1. Just like any small company, prices continue to get better as wholesale purchasing power increases. We are finally in a position to start dropping plans and/or adding more data on a much more regular basis as our subscriber base continues to grow!

      Keep an eye out! Our AT&T plans should be the next to drop!

      Delete
    2. "You get what you pay for"...

      Delete
  3. Red Pocket $19.99 300 min unl txt an 1GB on VZ is still my favorite at this price point/network. Look for All Red Plans and use Callingmart for a discounted PIN.

    ReplyDelete
    Replies
    1. 3G Speed on the Red Pocket CDMA - $19.99 Starter Plan. OpenSignals' Report - 3G T-Mobile took home top honors in both 3G speed (pretty much crushing the competition with 4 Mbps to AT&T’s 3 Mbps, Sprint’s 0.97 Mbps, and Verizon’s 0.85 Mbps) and 3G latency. Verizons' is seriously slow.

      Delete
  4. When they will shut down?

    ReplyDelete
    Replies
    1. We understand your concerns (with so many MVNOs going out of business recently).

      Best Cellular has actually experienced incredible growth in the last few years Anonymous. This has allowed us to improve plans (4) times in the past 18 months, as we gain stronger purchasing power!

      We've been working on this company since 2002 and things are looking good! https://BestCellular.com/acquisition/

      Feel free to reach out if you have any questions! We're available 24 hours per day!

      Delete
  5. GSMA AT&T:$50/month unlimited minutes and texts, 1000 MB data??
    Only 1gb of data, what would be the advantage of using them instead of gophone.

    ReplyDelete
    Replies
    1. We're working now with AT&T to get "usage based billing" as opposed to "Bucket Based billing".

      AT&T is currently our worst set of plans (by far) but we are working to get these plans updated ASAP!

      Thanks for commenting!

      Delete
  6. Replies
    1. Jon Vitrano,
      We're working diligently to reduce costs and increase mobile data offerings as our subscriber base continues to grow.

      Just last week, some of the plans included up-to 3,500MB LESS Data or were as much as $20/ month higher cost!

      Keep watching. We're working hard to improve as the business keeps growing!

      We appreciate your honest view. Have a Blessed day sir!

      Delete
  7. We're very honored to be featured in Prepaid Phone News! As our subscriber base continues to grow, customers continue to gain more data at lower prices.

    The prepaid wireless business is a difficult nut to crack and it's been a few long years getting where we're at now but this already the 4th price drop or data increase within the last 18 months!

    Thanks for posting guys!
    https://BestCellular.com/prepaid-phone-news/

    ReplyDelete
  8. Looks like these guys are finally getting a lot more competitive (except for the AT&T plans). Sprint, Verizon and T-Mobile rates and data on Best Cellular look MUCH better after today's new plans were released!

    Always good to see a company working hard to save their customers money and provide quality service!

    Best Cellular has my vote!

    ReplyDelete
    Replies
    1. Can we get more obvious about being a shill?

      These plans are a joke. I just got 2GB fast data, with unlimited slow data and T&T for about $15/mo all in on GSMT with MintSIM - these guys don't even come close.

      Delete
    2. About $15 a month for 2GB LTE is pretty darn good, but it looks like to get close to that price you either need to get in on a limited time half-price promotion (3 months for $35) or buy a year of service upfront. I'd be a little leery of paying for a year upfront - too much can change over a year in this market.

      But getting 3-months for $35 total might be worth jumping in on. Just be prepared to pay $70 for 3 months (which is still a pretty decent price if the service is good) when the promo expires.

      Delete
  9. There may always be cheaper plans but as a long-time Best Cellular customer, I can say from experience that you can't beat the customer service this company offers.

    Until a friend told me about Boss Cellular, I paid anywhere between $80 - $120 per month for cell phone service.

    Best significantly lowered my phone bill and I LOVE that prices don't vary from month to month. No hidden charges, no long hold times to talk to customer service and no pushy sales people.

    The Best Cellular staff is friendly, knowledgeable and always quick to help. I will be a lifelong customer.

    ReplyDelete
    Replies
    1. Thanks for your loyalty Carolyn! I can't tell you how much we appreciate having you as a loyal customer!

      Delete
    2. Curtis, thanks for your courteous replies to some harsh comments from some readers. I appreciate your willingness to lower costs for your plans. I've used several MVNOs over the years and great customer service is important to me. But I have a question regarding priority using wireless spectrum from the big carriers. How does it work? Thanks in advance.

      Delete
    3. Carolyn,

      Boss Cellular? So you are an employee? :)

      Delete
    4. They may have decent customer service (I can't comment on the truth of that personally), but from experience I can say so does Ting and yet they still best this company easily despite not having the best pricing for some time now.

      For those of us who have a clue and don't need the hand-holding (and once your phone is working, nobody should unless the company messes something up), the are many far less costly options out there.

      Delete
  10. Keep watching as prices on Best Cellular continue to drop while more data is added! It's been a slow start but as our customer base continues to grow, more data can be added at a lower cost.

    Having all (4) major US wireless carriers competing for the same customer base is similar to a town that has a gas station on all 4 corners of the street... Every company has to be as competitive as possible to gain the customers business!

    ReplyDelete
    Replies
    1. Don't get me wrong, I wish you luck - especially with so many other more established MVNOs to compete against. I just don't see why you're wasting your time here with people who generally know there are far better options out there.

      Your company's strategy is actually a good one - focus on keeping your dealers happy and they will be more likely to recommend you to the large majority of the populace who don't understand this stuff and who rely on a dealers "expert" recommendations. They will eventually find out about cheaper deals from talking to friends/family, though. They will not trust you or the dealer as much when that happens.

      You might want to implement some sort of loyalty rewards that steadily lowers the bill over time to a level more balanced between making money and giving good service. As they settle in, they will be less likely to need much customer service anyway so you can afford this while improving customer retention.

      Just my 2¢.

      Delete
    2. Sanctimonious Ape,
      Our goal is never to trick customers. We've already had 4 previous price drops or data increases so far (today was the 5th). Everyone gets more data or lower prices when we get better rates... Not just the new customers!

      This week, our staff is individually calling hundreds of customers daily to tell them that their plan got cheaper/ they received more data. (Even customers on Auto-Pay who would never know the difference if we made them keep paying the old rate).

      We started with a ridiculously small budget and it's taken a few years and lots of work to obtain the buying power to start getting better rates.

      Loyal customers and awesome dealers are definitely to thank for the rates we're able to give now!

      Thanks for wishing us luck my friend! We appreciate it!

      Delete
  11. Not the lowest prices but I'm extremely happy with the service this company provides! Keep doing what you're doing... It's working!

    ReplyDelete
    Replies
    1. Thanks! We're working hard to keep adding more data for lower prices! (5th price drop so far)!

      All customers get the new discounts, (not just new ones)!

      Delete
  12. good to see a company that actually supports dealers not just steal their customers.

    ReplyDelete
    Replies
    1. Thanks so much! We are definitely dealer focused!

      Delete
  13. MINT SIM with one year service price of $166 (2GB data and unl T&T every mont) is by far best deal yet (for tmobile customers).

    ReplyDelete
    Replies
    1. That IS cheap... We're always improving so keep watching! Thanks for your input SunRag!

      Delete
    2. MintSIM's web site quotes $200 for that yearly plan. Still cheap, but not $166.

      Delete
    3. Use SHOPCLEVER code to get 20% off.. brings to $166

      Delete
  14. Hello, Curtis McCoy.
    Are you going to reduce the PCS Plans? They seem to very much higher than your competitors. Honestly, I'd like to give you guys a try if you guys can offer better deals for me. I hope to do business with you guys someday soon.:)

    ReplyDelete
    Replies
    1. We were only able to improve the $60 (by adding an additional 2,000MB) on this round of discounts/ data improvements but AT&T should be improving soon and we're working on this LITERALLY DAILY so keep an eye out!

      Thanks for commenting! We definitely appreciate the support!

      Delete
  15. @Curtis McCoy
    More competition is always a good thing. However, your current plans aren't even competitive with new MVNOs and even less competitive with some well known ones. May I suggest you adopt a plan structure similar to that of Tello and US Mobile. What I mean by that is a build your own plan model as opposed to the fixed monthly plans you currently offer. There are already too many MVNOs offering traditional monthly plans. What this industry needs is more innovation and customizable plans offer both value and flexibility which helps attract new subscribers. Best of luck to you!

    ReplyDelete
    Replies
    1. Great suggestion!
      We take every recommendation to heart and pursue new options to improve plans DAILY. Thanks and we'll look into it ASAP!

      Delete
  16. Credit due for a representative of this MVNO for showing up here.

    But the Sprint-based $60/month unlimited minutes and texts, 5000 3000 MB data is worse than just about anything else. The Verizon prepaid deal around this price point ($70 for 10GB on a network twice as good) even kills it.

    I fail to see something compelling to put up with much less value from a company like this.

    ReplyDelete
  17. Best's Verizon based $35 plan does not even come close to boom! Mobile Verizon based $30 ($35 with unlimited 2g) plan.

    To Best - do your Verizon plans include full postpaid network inc. roaming off network (or is it prepaid network)? If roaming is it voice?Messaging? Data? Tethering? Unlimited 2g data after high speed allotment is used up? If so what speed? boom! Mobile offers all of this for $30 3gb LTE (+$5 for unlimited throttled data) no additional taxes/fees.

    ReplyDelete
  18. I suppose the coverage is native cell towers for each of these plans or is there any roaming with any of them?

    ReplyDelete
    Replies
    1. Hey hiker man!
      We do offer roaming on the Verizon network and are in the process of adding roaming with the other carriers. Also in the process of offering VoLTE / mVOIP service on all (4) networks as well, (which will allow substantial discounts).

      Delete
    2. @Curtis McCoy
      Verizon roaming, is it for voice, messaging & data?
      Verizon coverage, is it prepaid or postpaid network coverage?
      Tethering on Verizon based plans?
      Appears data is hatdcapped on all Verizon based plans?

      Delete
    3. hatcapped = hardcapped above

      Delete
  19. Boom Mobile is better and you get more mins, talk and data. Best Curtis McCoy you can't beat them unless you lower your price or give more mins, talk and data. I don't find your plans worth looking at all.

    ReplyDelete
    Replies
    1. Not just way more data (looking at boom! Verizon $30/$35 plans vs. Bestcellular $35) but boom! includes tethering, unlimited slow data after the high-speed 3gb ($35 plan), full postpaid network with data, voice & messaging roaming.

      Only thing boom! does not match as far as I can see is 24/7 CS.

      Delete
    2. Boom is cheaper and Better but Best is still Best. Lol .

      Delete
    3. Jeff, The President/Co-Founder at BOOM! Mobile is a great guy. Sharp business man & he has a lot of years of experience in the industry.

      His service: BOOM! Mobile is a great offering & there's plenty of business to go around! We're definitely trying to stay competitive with the great prices he's offering!

      Thanks for mentioning his business "Anonymous". We always keep an eye on who's offering great service!

      Have a Blessed day!

      Delete
    4. Curtis thanks for the kind words....keep pressing on.

      Delete
  20. I think in this day and age where mvnos basically treat dealers as a pain in the side or stab them in the back (ask any Tracfone or Locus dealer), it's refreshing to see a different kind of mvno. Honestly, I don't care what the customers say because if a dealer believes in it they will do everything they can to win their customers over to that product. Best looks to be such a product.

    ReplyDelete
    Replies
    1. Thanks for saying that! It makes sense that many MVNOs would cut the dealer out because it saves them a TON of money in commissions... We're doing everything possible to lower rates and offer as much data as possible. Growing slow but definitely steady!

      Delete
  21. Why woild anyone want these plans, simply because they are better than they used to be? They simply arent competitive. Who are the people signing up?

    ReplyDelete
  22. It may be a shock to some regulars here, but most cellphone customers need expert help setting up their phone, picking a good-fit plan and resolving issues. If they can't afford the big 4 or plans pushed by their sub-brands, or don't have those stores close by, a local dealer can provide those services. I have only found 7 carriers that provided excellent phone support out of the many I used. There is definitely room in the market for a MVNO that caters to dealers and gives them enough margin and support so they can provide excellent service to customers. For many customers, it's worth paying more to have their "phone man" or "phone woman" ready and willing to help with all their needs. They are too busy living their lives to spend many hours reading phone blogs.
    Even if you only care about the numbers, what is the opportunity cost of doing what we do?

    ReplyDelete
    Replies
    1. I am the "phone man" for family, extended family, friends. A little education is usually welcomed by all. Rarely has anyone told me "I'm too busy to be bothered by all this, I'll just pay / do what they sell me.

      Delete
    2. I am, too. And my family and friends are polite when I help them, and usually listen to my 'eduction.' Then promptly forget it ;-)
      There aren't enough of us to go around. Otherwise there would be no need for dealers. It's really not about us. We are like dealers who work for free, for the satisfaction of helping. We don't do it to pay our bills.

      Delete
    3. I try to help family but mvnos are "too good to be true" and "unreliable" so I save money and let them spend thousands.

      Delete
    4. "I try to help family but mvnos are "too good to be true" and "unreliable" so I save money and let them spend thousands."

      What you talkin 'bout, Willis?

      Comparing Best to actual AT&T prepaid (NON-MVNO), you pay a lot less and get more than twice as much with AT&T.

      Methings with MVNO's like this, your family would be spending tons more than they would otherwise.

      Delete
    5. I'm the "phone man" for many. I personally don't like Tracfone, but my friends who have it all love it, and have never had problems with it. In good conscience I can't tell friends NOT to get Tracfone... even if I won't go far as actually recommending it.

      I do, however, tell them to not get anything Sprint or T-Mobile based, because, in my area, Sprint only works some of the time and is barely over 2G, and T-Mobile is but a rumor.

      Delete
    6. Simple question for Curtis: your AT&T prices are double those of the actual named AT&T prepaid division (from taking a fair look at Gophone prices and data).

      When can we expect you and "Best" to provide more value than AT&T, instead of much less?

      Delete
    7. Anonymous: "Simple question for Curtis: your AT&T prices are double those of the actual named AT&T prepaid division (from taking a fair look at Gophone prices and data).

      When can we expect you and "Best" to provide more value than AT&T, instead of much less?"

      Great question! We're working on AT&T plans now, (trying to get usage based billing instead of "bucket".

      Believe me: The (GSM-A) is a tough sell right now and we do not promote it at all because it's simply not competitive yet.

      Wish I had an exact date for you but we're working daily on getting better rates for all carriers. We're not done with any of them yet! (Hopefully very soon)!

      Delete
    8. Looks like they went live in 1999 (18 years ago). Does anyone know if Best Cellular was offering their own MVNO service back then or just starting in 2012 (first plans I saw published)?

      Price reductions/ Data increase offered in the last 18 months are finally making them more competitive but their GSMA service is still over priced.

      I wouldn't have even looked at selling their service 2 years ago because customers would have laughed me out of the store, ($80 for 2GB Verizon) but it looks like they're dropping prices regularly and continue to add more data. (Now $60 for 5,000MB).

      Looks like they're growing fast and they've got a very loyal customer base. There's still room for improvement but dealers seem to LOVE these guys. THAT says something...

      Delete
    9. "Simple question for Curtis: your AT&T prices are double those of the actual named AT&T prepaid division (from taking a fair look at Gophone prices and data).

      When can we expect you and "Best" to provide more value than AT&T, instead of much less?"
      -----
      AT&T rates are typically the last to change. (Most of you know that they're not typically not quite as "MVNO friendly" as other carriers) but we are definitely working on it.

      We'll post the update ASAP to prepaidphonenews.com

      We plan to keep dropping ALL plans from ALL Carriers as volume continues to grow and we get better wholesale rates!

      Delete
  23. Most people know the price of everything and the value of nothing. That is why CHEAPER sells MORE. Best (which is a great name to have ) doesn't exude cheapness. Exudes quality. Which may be worth paying for some people. Companies like Ting or Consumer Cellular aren't the cheapest but they have qualities that a typical "unlimited buffet eater" type of Metro/Boost/Cricket customer wouldn't understand or accept. If you are basing everything on quantity, then that is only a partial view. I know Trafone products win hands down for cheapest for mvnos generally but for quality, I rarely hear good things about their support. There are many different kinds of mvnos because there are different reasons why they are all there. There will be different models and approaches for different customers. If Best isn't for you , then something else is. If Tracfone isn't for you , something else is. That's the beauty of prepaid and the freedom. That's never changed. Use it to your benefit.

    ReplyDelete
    Replies

    1. "Most people know the price of everything and the value of nothing".

      I only see that ever used as a justification for trying to get people to pay a lot more while getting no extra value.

      "Companies like Ting or Consumer Cellular aren't the cheapest but they have qualities that a typical "unlimited buffet eater" type of Metro/Boost/Cricket customer wouldn't understand or accept."

      Whoa, what a broad statement. What about the majority of customers who get excellent customer service from Metro/Boost/Cricket? Are you calling them fools and liars?

      " I know Trafone products win hands down for cheapest for mvnos generally but for quality, I rarely hear good things about their support."

      I've checked objective comparisons of Tracfone support to other companies and found them to be really not especially worse at all. I was surprised: since the anti-Tracfone anecdotes on message boards are quite loud. But that shows the pitfalls of treating anecdotes as statistics.

      Delete


    2. "$85/month unlimited minutes and texts, 3000 MB data [Official AT&T Prepaid]"

      Wow, much more than twice as much data, for only two thirds the price, on the ACTUAL network that won't be out of business in 18 months.

      Tell me seriously, what does "Best" give you in return for paying a lot more for a lot less, in this specific AT&T example?

      I expect Gophones.... erm... Crickets, sorry.

      Sorry, no amount of smiles will make me pay a LOT more than you do for official AT&T prepaid to get a LOT less, in order to get this.

      Compare to Gophone: "$55/mo. Unlimited
      First 8GB at high speed"

      Delete
    3. My take on Tracfone.. Too much obfuscation with the pricing, double, triple mins, for year etc. Guess I could sit there with a calculator and figure out the actual cost. But decided to go with straightforward pricing.

      Delete
    4. "Most people know the price of everything and the value of nothing. That is why CHEAPER sells MORE. Best (which is a great name to have ) doesn't exude cheapness. Exudes quality. Which may be worth paying for some people."

      Looks like you hit the nail on the head...
      If you want cheap and don't care about quality, metro or family mobile is the way to go.

      Delete
    5. "Looks like you hit the nail on the head...
      If you want cheap and don't care about quality, metro or family mobile is the way to go."

      But it's all THE SAME NETWORK. There is no difference in "quality" between the Best T-Mobile prepaid option, and MetroPCS and Family Mobile.

      Over-paying isn't a good idea, unless you are rich and love to fling money around without care.

      Whatever "Best" exudes, the quality of the T-Mobile network they have their offerings on is 100% the same as the quality of other T-Mobile MVNO's. The difference is the cost, not the quality.

      Delete
    6. If you believe that the Sprint prepaid network of one MVNO can be better "quality" than the Sprint prepaid network of another MVNO, I have a bridge I can sell you...

      Delete
    7. "the quality of the T-Mobile network they have their offerings on is 100% the same as the quality of other T-Mobile MVNO's. The difference is the cost, not the quality."

      "If you believe that the Sprint prepaid network of one MVNO can be better "quality" than the Sprint prepaid network of another MVNO, I have a bridge I can sell you..."

      These comments about network quality ignore the free roaming available from many Tmo and Sprint carriers like Consumer Cellular, Tmo Prepaid, Metro, Ting, Twigby. Even Boost and Virgin offer limited roaming now.

      Keep your bridge.

      Delete
  24. I have used three carriers that did a good job of taking care of their dealers: Selectel, the original PagePlus in Ohio, and Platinumtel / Ptel. The latter two are dead, of course.

    Carriers that have excellent customer service? I had very good luck with: Consumer Cellular, AirVoice, PureTalk, Kajeet, Ting, T-Mobile Prepaid and Truphone.

    I think any of these carriers would be adequate choices for most people who don't understand cellphones or the prepaid industry, whether they use a dealer or not. Their CS is that good. But many other people need hands-on help and should use a good dealer they can visit. If they're going to visit a dealer or carrier's store, there are a lot more choices where they can get the help they need. A good dealer will help find the best plan for the customer, not just push them to the one that earns the biggest commission.

    ReplyDelete
    Replies
    1. I think the way ptel deliberately and inexcusably shafted its customers at the end negates all the Goodwill from its previous customer service.

      Delete
    2. Anyone want to start taking bets whether or not this best outfit is going to still be around in 18 months? Charging twice as much as the well-established well advertised competition this not seem like the best business model, to say the least.

      Delete
    3. I only bet on sure things, but I think their success depends on the salesmanship and service of their dealers. Can they be successful? With 4 carriers to offer, they just might. And 18 months from now the plans should look much better.

      Delete
    4. The AT&T prices will only sell to the uninformed. Then they'll discover how over-priced the rates are, which will only induce distrust, and resentment. AT&T should not even be offered, it's akin to price gouging.

      Not sure why 24/7 customer service is even offered. 12 hours 9am to 9 pm is more than adequate. I've been with Net10 for 10 years, had to call 3 times, only once for no service. Last time I called they gave me new APN settings, and talked me through it.

      Delete
    5. I don't think they might make it to the 18 months if they keep charging double what the competition charges.

      Maybe if they give new enrollees a free toaster or something!

      Delete
    6. Get real. No good dealer is going to push an AT&T plan over the Best $60 Vzw, T-mo or Sprint plan with 5GB unless AT&T is the only carrier with coverage the customer needs. Very Rare. Bad dealers? They won't last.
      Only the top 3 AT&T plans are far out of line with competing carriers.
      Some of you only care about price. Best is not after your business, so who cares what you think about their plans?

      Delete
    7. "Not sure why 24/7 customer service is even offered. 12 hours 9am to 9 pm is more than adequate. I've been with Net10 for 10 years, had to call 3 times, only once for no service. Last time I called they gave me new APN settings, and talked me through it."

      I disagree here. Any outfit (including utilities) that offers services that go 24/7 is negligent for not supporting them 24/7.


      9 am to 9pm support is only sufficient if they shut off their towers at all other times.

      Delete
    8. 'I disagree here. Any outfit (including utilities) that offers services that go 24/7 is negligent for not supporting them 24/7.


      9 am to 9pm support is only sufficient if they shut off their towers at all other times.'

      It's a phone... the very fact that someone has the means to call customer service,says that they have phone access.

      You may call a utility at any time, but when is service rendered? The next morning, when the trucks head out.

      How do you envision Best saving the day at 3 am?
      'Please go visit your Best dealer when they open at 10 am'

      Delete
    9. Not sure why everyone keeps mentioning the AT&T plans (even when their own company rep has said numerous times that the AT&T plans currently suck but they're working to get better wholesale rates).

      Looks like this company has made a LOT of great improvements in the last few years and the fact that they just bought out another MVNO shows that they're growing.

      The comments about not being around in 18 months...? Looking at this companies track record, I'd take your bet ANY DAY!

      Keep doing what you're doing best... I'm happy for your growth and plan improvements but mostly grateful that you support dealers FIRST.

      Delete
  25. TracFone: 375 minutes / 500 Text Messages / 500 MB Data / PER MONTH!!!
    ___________ <<< $17.50 / PER MONTH !!! >>>

    YOUR PLAN: $19/Month 350 minutes/ "100 texts" / 250 MB ((((You can't even compete with TracFone???

    Thank you, Curtis McCoy, for your prompt & courteous responses to us. However, You all still have quite a ways to go. Best of luck!

    TracFone is still the KING on Verizon!

    ReplyDelete
    Replies
    1. Cat Detector Van? I'd like to hear the story behind your username. :-)

      We're working on getting better rates literally daily! Started out as a VERY "Small Fish" as far as MVNOs go... Here's the updated $19 plan:

      Best Cellular: $19 | TracFone: $17.50
      Best Cellular: 400 Min. | TracFone: 375 min.
      Best Cellular: UNLIMITED Text | TracFone: 500 Text
      Best Cellular: 250MB | TracFone: 500MB

      We're currently $1.50 more expensive than TracFone but our plan does offer an extra 25 Min of talk plus Unlimited Text (250MB less data).

      We have a lot of families who put their kids on this plan and the kids HATED running out of SMS so we made it unlimited. Most families who are buying this service do have WiFi at home and school so we've surprisingly not had many issues with that yet. (Always improving though).

      Big Dogs like TracFone are always tough to compete with... (They spent a reported $12.7 million spent on advertising, last September alone).

      Thanks again for your comment! We're working hard to compete! Have a great day!

      Delete
    2. BestCellular's $19 Verizon plan costs $1 less than any of the plans listed in this site's comparison of Verizon MVNOs that include unlimited SMS.
      MyTime Wireless charges at least $45/month for unlimited SMS on Verizon.

      Delete
    3. Oops; my mistake. Unlimited SMS only on Sprint $19 plans from BestC.
      That plan is still competitive; most Sprint MVNOs compared on this site charge at least $1 more. A few charge less (incl. taxes).

      Delete
  26. Please answer re Verizon plans.

    Tethering?
    Roaming for voice? Messaging? Data?
    Prepaid or postpaid network?

    ReplyDelete
    Replies
    1. There's no tethering and no roaming on any Best Cellular plan, AFAIK. There's only one Verizon network.

      Delete
    2. Thanks Dennis. Is data hardcapped on Bestcellular plans or is there an option for unlimited 64 or 128 kbps data?

      Why do people mention that boom! Mobile is "postpaid" coverage? I know Verizon is one network but do they provide more native coverage to postpaid vs. prepaid or is the only difference the roaming capabilities of postpaid vs. prepaid?

      Delete
    3. Put simply. "Verizon Postpaid" means the native (which is typical prepaid) Verizon network, plus roaming onto Verizon partners.

      There's no such thing as "more native coverage", but Verizon "postpaid" gives more than native coverage.

      Delete
  27. Verizon prepaid $40 plan offers unlimited/unlimited/2gb data + unlimited 128kbps after and no throttle on the 2gb high speed, so no reason to go for Best's $40 Verizon plan.

    ReplyDelete
  28. H2O is still a better deal for me.
    T-Mobile and Sprint don't work where I live!

    ReplyDelete
  29. "T-Mobile and Sprint don't work where I live!"

    A succinct way to give the reason why AT&T and Verizon combined have twice as many customers as Sprint and T-Mobile combined.

    ReplyDelete
    Replies
    1. ... But it says nothing about why T-Mobile has grown so fast over the past 4 years while Verizon and AT&T phone subscriber growth has stagnated.
      Drawing conclusions about national coverage from one person's experience is the height of folly.

      Delete
    2. ".. But it says nothing about why T-Mobile has grown so fast over the past 4 years while Verizon and AT&T phone subscriber growth has stagnated. "

      A bit misleading, since at current relative customer growth rates, it will take T-Mobile decades to match either Verizon or AT&T.

      Delete
    3. Math challenged?
      In 6 years Tmo went from having one third the number of wireless subscribers to one have the subscribers of AT&T, a 53% increase. At "current relative customer growth rates" T-Mobile would catch AT&T in about 10 years.

      Since AT&T subscribers have been stagnant over the past 6 years despite large increases of IoT subs, phone subs have decreased.
      So T-Mobile would catch AT&T phone subs in less than 10 years.

      Delete
  30. I see... you are math challenged, as well as a rah-rah fanboy.

    Anyway, show me where it says that T-Mobile is gaining 7 million more new customers per year than AT&T is. Because that is what is necessary for them to have an equal number of customers after 10 years.

    ReplyDelete
    Replies
    1. Nobody knows whether trends will continue, but one growth line continues to go up steadily, faster than any other major carrier, and the other was flat. For the past six years. How did you calculate that it would take "decades" for T-Mobile to catch AT&T? (Did you even try?)

      AT&T has virtually the same wireless sub market share they had in Q1, 2011, 32.38% at end of Q3, 2016, vs 32%.
      T-Mobile has gained ~8M new subs per year over the past 3 years. Their wireless sub market share grew from 11% in Q1, 2011 to 16.84% in Q4, 2016.

      Delete
    2. IF it is so great, you won't have any trouble finding a statistically valid study that makes T-Mobile look good, will you?

      Delete
  31. "AT&T has virtually the same wireless sub market share they had in Q1, 2011, 32.38% at end of Q3, 2016, vs 32%."

    Nice way to mislead. When the actual numbers (customer totals) don't support your assertion, you start obfuscating by dividing by irrelevant numbers. A little research cuts through attempts to mislead with selective info.

    You might want to look at this chart from Fierce Wireless:

    click here

    You will see steady customer growth over the last several years by AT&T (along with Verizon and T-Mobile... pretty much the same trend line for all). There's no "flat" growth lines, other than with Sprint

    So much for the "Math Challenged" guy who repeatedly called this steady long-term growth "Stagnation".

    Wow, if gaining 20,000,000 customers over the last several years is "Stagnation", then almost every business in American would love to "stagnate" too.

    The trend lines of steady strong AT&T growth, with T-Mobile growing steady and strong but with only a slightly steeper line, supports the sound observation that based on trends, AT&T and T-Mobile might be peers decades from now.

    ReplyDelete
  32. Good article on Best Cellular and their expansion to Italy and Brazil in Fierce Wireless yesterday:
    http://www.fiercewireless.com/wireless/best-cellular-looks-to-expand-overseas-as-mvno-market-heats-up

    ReplyDelete
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