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RingPlus Suing Sprint In CA District Court

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It appears that mobile virtual network operator RingPlus has sued major US wireless carrier Sprint in a California district court. This piece of information was posted in a discussion forum found on RingPlus’ own website by Edgar_D., who went on to say that the subject of the court filing was not made clear, but it does have something to do with “other fraud.” Edgar_D also took the opportunity to post a link of the filing, and further noted that only a person who has access to Pacer will be able to browse the contents of the filing.

The initial post by Edgar_D has generated reactions from other users in the discussion group. A certain user has stated that the filing is for a legal dispute involving patents or trademarks. Another user has opined that the lawsuit may be connected to the unexpected disappearance of new RingPlus activations on Sprint’s network, plus the unusual lack of any official statements coming from RingPlus with regards to those activations.

But later on, the topic eventually found its way on Reddit, and by that time, some new information has emerged. The complaint turned out to be for a lot of things -- namely, fraud, breach of contract, extortion, trade dress infringement, patent infringement, unfair practices and competition, unjust in enrichment, declaratory judgment, and injunctive relief.

Also, as of the date of the filing of the lawsuit, Sprint has disabled RingPlus’ application program interfaces (APIs) for new customer activations. Moreover, the major US wireless carrier has also notified RingPlus that it will be discontinuing all service to RingPlus (and to all of the MVNO’s customers) on February 11th. Obviously, it may be a wise decision for existing RingPlus customers to start looking for other options. Sure, a lot can still happen in a week’s time, but it would be smart to plan ahead now.

For those not familiar with RingPlus, the MVNO is currently (or more accurately, it used to be) leasing network capacity from Sprint. RingPlus has built a reputation as a low-cost operator, even going as far as introducing a completely 100 percent free mobile phone plan back in June of 2015. Then more than a month later, the MVNO had followed that up by unveiling a couple of additional mobile plans, both also free of charge.

Update 8:30 PM PT 2/3/17:

You can read RingPlus' court filing at: https://www.sendspace.com/file/4y8qdr (Click the blue download button to download the pdf)

RingPlus has emailed its customers confirming that service will end Feb 11 unless RingPlus can get an extension from Sprint or an injunction blocking the shut down. You can read RingPlus' message to subscribers here.


Source: HowardForums

87 comments:

Comment Page :
  1. As much as I love competition, I am not unhappy to see Ring- and their gimmicky show fold up.

    ReplyDelete
  2. End of Ring plus .Just recd the service closure notification. Sad .Any How thank you Ring Plus for serving us.

    ReplyDelete
  3. Just received an email from them about this:


    IMPORTANT information about
    your phone service

    IMPORTANT NOTICE

    ABOUT YOUR SERVICE


    Dear Members,

    As many of you know, RingPlus operates on the Sprint network.

    SPRINT HAS NOTIFIED RINGPLUS THAT IT PLANS TO STOP ALL SERVICES TO RINGPLUS AND ITS SUBSCRIBERS ON FEBRUARY 11, 2017 AT 5:00 PM CENTRAL DAYLIGHT TIME.

    RingPlus has an open line of communication with Sprint regarding this issue. RingPlus has requested that Sprint give us all 30 days before service is turned off to allow you more time to find another wireless provider.

    If Sprint does not agree, RingPlus will file a motion with the court for an injunction to prevent Sprint from stopping service on February 11, 2017 at 5:00 pm Central Daylight Time.

    As many of you know, RingPlus has sued Sprint. The lawsuit is public information. You can access public documents through a variety of online sources such as PACER (https://www.pacer.gov/). While it is not RingPlus’ policy to discuss ongoing litigation, we feel you have a right to know.


    What this means for you:

    As of the time of this Notice, Sprint plans to turn off all service to you and RingPlus on February 11, 2017 at 5:00 pm Central Daylight Time. (As noted above, RingPlus is trying to get that to be 30 days.) Your phone service will stop. You will not be able to use your RingPlus services including cellular talk, text or data. If you would like to keep your phone number, you would need to move it to another wireless provider before February 11, 2017 at 5:00 pm Central Daylight Time (i.e., port out your number).

    RingPlus will update you about major developments, and provide you links to other wireless providers that would happy to serve you in future.

    Best regards,
    RingPlus

    ReplyDelete
  4. Replies
    1. How sad to fail in even this incredibly lame attempt to boost one's own ego by the most minuscule possible amount...

      Delete
  5. can anyone recommend another MVNO?

    ReplyDelete
    Replies
    1. Somebody on R+ forums got a $6/mo plan on Tello (200 texts, 200MB), installed a VoIP client (TextNow, but I suspect most any client will do), & took advantage of the unlimited 64kbps data once paid allotment runs out to have unlimited everything (with just really slow internet). I'd probably pay the extra buck and get 100mins instead of texts just in case their internet connection goes down, but sounds like a great idea otherwise. They claimed the TextNow app has "crystal clear" voice even over the throttled connection.

      Delete
    2. Dennis, I'm surprised you allowed this guy to capitalize on other people's misfortune to pad his own pockets with the Ting referral code.

      Delete
    3. I deleted the referal link. Please do not use these comments for advertising purposes.

      Delete
    4. Thanks for the information on Tello

      Delete
    5. "I deleted the referal[sic] link. Please do not use these comments for advertising purposes."
      Geezus, this helps move Ring Plus customers over to a new service for nothing, so what that it also helps the Ting account holder as well.
      Ring Plus screwed over a lot of members absorbing their top ups and M+ how about those who moved to Ting recapture a little of that?

      Delete
    6. "Somebody on R+ forums got a $6/mo plan on Tello (200 texts, 200MB), installed a VoIP client..."

      Tello has their own VOIP (and account management) app available in the Play store. Works well over WiFi when out of Sprint territory. Still charged at normal rates for the call.

      Delete
    7. "can anyone recommend another MVNO?"

      I think Freedompop charges $20 to port your number over on a byod plan. Basic 200min/500texts is free. Just be sure to disable topup and extra services. Uses Sprint network and voip is sometimes spotty.

      Red Pocket Mobile has a new plan on ebay. 500min/500texts for less than $8/month if you pay for a one year plan. Or same plan for $10/month for 3 months. No voip and you can sign up for any of the big 4 networks.

      Delete
    8. FreedomPop is running a promo currently that waives the $20 activation fee. Go to https://www.freedompop.com/byodpromo5 to see it. FreedomPop can't port RingPlus numbers however.

      Delete
    9. I spent most of the night looking for a service that would duplicate my Ring Plus talk and data. The only one that even comes CLOSE is MINTSIM that offers unlimited talk, text and 2GB of 4LTE and then unlimited 2LTE data for $35 for 3 months. I bought a sim card and expect to have it shortly. THAT BY FAR IS YOUR ULTIMATE BEST DEAL. The service that Ring Plus found to "take" their customers is TING. What a joke they are with a $6 per line per month cost and pick your minutes package and pick your text package and then if you aren't done wasting your money you can get a pick your data package at ridiculous rates. In comparison my 4 lines with Ring Plus were around $20 per month (I was on the Mad Cocoa plan of 500 mins, text and 2GB data at 4GLTE and unlimited 2GLTE after that at $5.00 a month per line or $20). The same thing at Ting or as close as I could figure out on their stupid pick it menu would be around $56 for 5 lines and I would have to SHARE all the mins, text and data with the other lines per month!!!! What a come on that Ting is. The Preacher's Discount gone wild if you ask me.

      Then to add injury to insult Ting is offering a whopping $35 credit per ACCOUNT...not per line. I have 4 lines on ONE ACCOUNT and I have about $140 in top up balances left. That means I would get ONE $35 credit and then have the magnamous gift of getting $5 off each month until my $140 balance is used up!!! Oh gee can they freaking spare it?

      This will be my SECOND BATH with Ring Plus in less than a year. I've lost TONS of money on them and can't get a dime back unless I want to have a dead phone for almost 2 years go get back the $5 credit. WHAT A CROCK!!!!

      Delete
  6. It was good while it lasted. Thanks ring+. Despite your shortcomings, you will be missed. My service amortized over last 13 months (including the credit I will have lost) including taxes came to $1.36 per month, FYI.

    ReplyDelete
  7. R+ forums also appear to be offline/down.

    ReplyDelete
    Replies
    1. They came back up late last night. Have to say even as poorly run as R+ seemed to be, they do really seem to try to do right by their customers.

      Delete
  8. Sueing! Fight more! Dirty companies! Fun!

    ReplyDelete
  9. Just got an email saying Sprint was discontinuing service for RingPlus members 2/11/17 at 6pm est. Port out now!, the writing has been on the wall...

    ReplyDelete
  10. Just as unprofessional as ever. No sincere apology for f*cking up with way too many options. No taking responsibility. There press release was mostly focused on their lawsuit. Almost bragging for how badass they are for taking on Sprint. Way to go out in a blaze of glory holes :-P

    ReplyDelete
    Replies
    1. To be fair, admitting anything would be a significant disadvantage to them in court so it's understandable.

      Delete
    2. Actually Sprint sued R+ first for non payment. In response, R+ countersued. They left that minor detail out.

      Delete
    3. Please to post a link to Sprint's suit or where you heard about it.

      Delete
  11. RingPlus has e-mailed users saying service will be shut-down on Feb 11th, and they are asking the courts to extend that out to 30 days to allow more port-out time (not to allow them to continue to offer service, indefinitely). That's the much bigger story, here.

    It's a shame they couldn't just dump all the free plans, and leave (some inexpensive) monthly paid plans as an upgrade option for everyone. It sure would have cut down on their Sprint bill, and given them continued revenue.

    ReplyDelete
    Replies
    1. Yeah, I'd rather they just have used their ring back ads to allow them to reduce their plan pricing in a way no other MVNO could & thus be cheaper than anyone else while still staying stable and solvent.

      Delete
    2. but.. it sounds like RingPlus signed a contract with sprint for the free service to begin with.. They just were way below their projections needed to fulfill the contract..

      Delete
    3. Ring Plus ALREADY DUMPED ALL THE FREE PLANS. I had to fork over about $50 to get a "free" plan.... and go with a paid plan of $5 a month.

      Delete
  12. So can we port # out to RingTo? Went over there and it said try again later (maybe getting hit by Ring+ customers). I'm wondering what will happen to the money people have in top-ups and such. I'm assuming lost.

    ReplyDelete
    Replies
    1. Yeah, definitely gone. I documented my plans, balance, & got the MSL# (I think it proves the device is considered paid off & okay to activate or something) for my devices just in case, but not expecting anything back.

      Delete
    2. I tried to port my RingPlus number to my existing Ring.to account back in November. At that time, Ring.to responded that my ten-digit phone number cannot be my account number and as such they declined the port request. (RingPlus said that the ten-digit phone number is the account number and the MSL is the PIN.)

      I spent a grand total of $6.60 for my line in November, 2015. I definitely received more than my money's worth and have nothing to complain about.

      Delete
    3. "I tried to port my RingPlus number to my existing Ring.to account back in November. At that time, Ring.to responded that my ten-digit phone number cannot be my account number and as such they declined the port request. "

      Just prefix with a 1 and it will work.

      Delete
  13. Wtf? If this happens, Sprint is going to lose most of their new activations! Am I dreaming? Maybe if I click my heels three times I will end up back in Overland Kansas.

    ReplyDelete
    Replies
    1. No they won't - R+ phones are Sprint CDMA phones, most of which will only work on Sprint or Verizon. Since they already have the phone & Verizon-based solutions are more expensive, most customers will just move to another Sprint-based MVNO. Sprint loses little, but gains actual PAYING customers via partner MVNOs.

      Delete
  14. You can read the full documents online. Apparently Sprint sued first for non payment. Then in response R+ filed their counter suit with all those allegations. Basically R+ hadn't been making payments to Sprint and Sprint cut them off as of 2/11. R+ is trying to get the shut down date extended to the end of February.

    ReplyDelete
  15. Gonna ride this out till it's time for the monthly renew. Can we get a list of Sprint MVNO alternatives (cheap ones) for the po folks like me.

    ReplyDelete
  16. RIP R+
    We all knew this was inevitable, hope everyone gets their number out before its too late.

    ReplyDelete
  17. RingPlus should have dumped Sprint when they shut down new prepaid phone activations last year. That's what many Sprint MVNOs did or at least they added service on other networks. RingPlus could have gone on on a GSM network but it looks like it's too late for that now. Too bad.

    ReplyDelete
    Replies
    1. R+ will just "sell" its IP to another company that is really the same people under a different name & that company will does up in a year or so doing the same thing. Kinda like Harbor Mobile and Teltik did under TMobile.

      Delete
  18. Tello is a decent MVNO. I set up a new account for $5 using a spare phone and then initiated the port process using their dashboard. It was all automatic. Took 2 business days. This was back in September. When the number ported, the phone esn was released and then I used the Tello dashboard to do an esn swap and change to a monthly plan. Easy. So far very happy.

    ReplyDelete
    Replies
    1. Yeah someone on R+ forums said they got cheapest plan they could ($6/mo,200txt& MB), then installed TextNow with free VoIP# to take advantage of free data throttled to 64kbps to have unlimited everything. Claimed calls were crystal clear even when throttled. I'd spend the extra buck to get real cell minutes in case of internet problems, but otherwise sounds good for extremely modest data needs.

      Delete
    2. i am using Tello too and am very satisfied until now. They seem legit, really affordable and easy, everything is done online! Thumbs up for them!

      Delete
    3. i am using Tello too, and until now i am very satisfied with the service - everything is done online, easy! the plans are affordable, thumbs up!

      Delete
  19. Several users reported their dashboard data exceed their phone data manager by a significant amount. So Sprint is probably over charging.

    ReplyDelete
    Replies
    1. I found my dashboard data exceed my phone data manager, too.

      No wonder R+ did not pay.

      Delete
    2. Apparently some plans activated towards the end were set up to round each data session up to the nearest 0.1MB so even a measly 1KB transaction was counted as 100x that. Don't know if it was Sprint or R+ who was at fault for that, but the customers sure got screwed.

      Delete
  20. I have no doubt the women and children will port out, but I am going to stay with the ship. I still believe that they might reach an agreement with Sprint.

    ReplyDelete
    Replies
    1. Glutton for misery? :)

      Delete
    2. Hopefully, you'll only lose a throw away phone number.

      Delete

    3. >"RingPlus will update you about major developments, and provide you links to other wireless providers that would happy to serve you in future."

      When they say they will provide links for other service providers I think you can say that it is all over!

      Delete
    4. I have three throwaway numbers anyway. Lets go down with the ship. Thats what real ringplus fans would do. smoke em if you got em.

      Delete
    5. Doubt service a continue past the 11th, but my #s are parked with Google Voice so it's easy to switch at a moment's notice.

      Got FreedomPop SIMs already as a temporary measure, but may just go right to Tello.

      Delete
  21. Love the part where the suit claims there are only four MNOs in the U.S. This suit was thrown together fairly quickly it seems, especially with language like "ran up the bills".. sad

    ReplyDelete
    Replies
    1. There are only 4 major MNOs in the USA. Every other MNO is small and regional

      Delete
    2. Hey, Donald! Don't you have more important things to do? :D

      Delete
    3. MNO vs. MVNO (which operate on one of the MNO)

      Delete
    4. "There are only 4 major MNOs in the USA. Every other MNO is small and regional"

      That's a bit subjective. Would you call US Cellular regional when it serves customers in almost half the US states, has at least three generations of networks and has been around for 30+ years?

      Delete
    5. U.S. Cellular is generally considered a regional rather than a national operator by telecom analysts.

      Delete
  22. Ringplus forced customers on free plans to change to inferior plans in early December. Their Control Panel always overstated data use and voice minutes so I should have seen the writing on the wall.

    I administered 7 lines with Ringplus. In December I was improperly charged on 5 of those lines for excess usage that didn't occur. One line, was billed three times in less than a week. The phone on this particular line had fallen and was broken. It had zero actual usage because it was broken.

    Ringplus would not respond to customer service tickets nor answer their phone. Their phone management control panel would not allow me to remove my credit card without adding a new one.

    I was forced to port out to stop the stealing mid December. Ringplus continued charging my credit card for service AFTER I ported out until mid January when I received my statement and canceled my card.

    I disputed the charges and filed a complaint with the FCC. We will see what happens.

    ReplyDelete
    Replies
    1. Yup. Same exact scenario. They billed me over $100 on a single line by topping up every other day, until I got them to cease. Never gave me credit back, so they made out on me. Multiply this by how many other subscribers.

      Delete
  23. It was always hate,hate and sometimes love for Ring plus but will be sad to see them go away. They saved me a lot of money $$$. I wouldn't mind paying a little more a month just get some decent customer service. I hope they will still be able to offer the VoIP plans and we can use with any carrier or WiFi. I wouldn't mind adding $$ once or twice a year for that. Good luck everyone with porting out.

    Ring plus+ I hardly knew ye!

    ReplyDelete
    Replies
    1. I agree.
      If R+ can work out a deal with Sprint, and remove all free plan, and come up with good value plan, say similar tello. I would stay with R+ too. I found its website is well designed, and very easy to use.

      Delete
    2. What would be the point of passing for VoIP service with them? You can get free VoIP via Google Voice and a whole host of others.

      Delete
    3. The web site is what sold me - very power-user friendly, lots of control, and lots of detail. Shame they couldn't figure out how to get ring-back ads working without such major sound delays. They had some great features.

      Delete
  24. A little sad to see RP go. Now close Social asap and get rid of those worthless moderators. RIP RP.

    ReplyDelete
  25. wonder if Karl took care of himself these past years,,ya know,,swiss bank accounts etc..

    ReplyDelete
  26. IMPORTANT NOTICE ABOUT YOUR SERVICE

    Dear Members,

    As many of you know, RingPlus operates on the Sprint network.

    SPRINT HAS NOTIFIED RINGPLUS THAT IT PLANS TO STOP ALL SERVICES TO RINGPLUS AND ITS SUBSCRIBERS ON FEBRUARY 11, 2017 AT 5:00 PM CENTRAL DAYLIGHT TIME.

    RingPlus has an open line of communication with Sprint regarding this issue. RingPlus has requested that Sprint give us all 30 days before service is turned off to allow you more time to find another wireless provider.

    If Sprint does not agree, RingPlus will file a motion with the court for an injunction to prevent Sprint from stopping service on February 11, 2017 at 5:00 pm Central Daylight Time.

    As many of you know, RingPlus has sued Sprint. The lawsuit is public information. You can access public documents through a variety of online sources such as PACER (https://www.pacer.gov/). While it is not RingPlus’ policy to discuss ongoing litigation, we feel you have a right to know.

    What this means for you:

    As of the time of this Notice, Sprint plans to turn off all service to you and RingPlus on February 11, 2017 at 5:00 pm Central Daylight Time. (As noted above, RingPlus is trying to get that to be 30 days.) Your phone service will stop. You will not be able to use your RingPlus services including cellular talk, text or data. If you would like to keep your phone number, you would need to move it to another wireless provider before February 11, 2017 at 5:00 pm Central Daylight Time (i.e., port out your number).

    RingPlus will update you about major developments, and provide you links to other wireless providers that would happy to serve you in future.

    Best regards,

    ReplyDelete
  27. If you port to Tello, use your actual name and address on the port form. Don't use the email address from your RingPlus Profile, your RingPlus name.
    Ports are going through tp Tello that way.
    Expect to wait up to a week in line for a Tello port; they have a huge backlog now.

    ReplyDelete
  28. Hi Dennis I work for Cricket wireless I Have been reading your posts for a few years now I just wanted to compliment you on your amazing work though I may not always agree with you you do an amazing job thank you from Steve.

    ReplyDelete
  29. I am going to do a chargeback with my credit card company to get back my "top off" money.

    I believe RingPlus has 90,000 subscribers.

    Many of them have $20 to $100 in top offs that RingPlus said that they won't refund.

    I had loyalty to RP and even switched relatives to their paid plans. That loyalty isn't worth the top off money that is still in my RP account.

    ReplyDelete
    Replies
    1. Hope it works. Then I will join you. Good luck.

      Delete
    2. Not me I am ordering extra data and add ons to drain my accounts.

      Delete
    3. Sorry to tell you that you can't really charge back to your credit card company unless it's less than 30 days since you made the purchase. I am taking my SECOND BATH on Ring Plus for way over $100.

      Delete
  30. Get a first or second generation Republic Wireless Moto phone on Ebay or Swappa and you can have unlimited talk and text for $10. I use it as a backup for my Cricket in case I drive out to an area not covered by AT&T, which are few and far between.

    ReplyDelete
  31. Actually if you can survive on wifi alone then NextPlus Go has real tmobile service, unlimited mms, calls and texts for $10 per month period. Free sim too. Just use their app to do everything. *not good for data. But still that would replace any landline for next to nothing :-)
    http://www.nextplus.me/go/

    ReplyDelete
  32. I really don't want RP to go. When it goes belly up non of my old sprint phones will get much use. You can't beat free. RIP.

    ReplyDelete
  33. Mvnos come and go. Sprint mvnos come and go beause there are simply more of them. Freebie mvnos are even sketchier... heard Sprint wanted to start its own freebie program and grab a million new subs this way.. like Sprint, never has any innovation so tries to steal them from its mvnos (Virgin Mobile Custom , which lasted three months was a ripoff of Ting). It is what it is. Ring Plus may come back like it has before but no bet money from my wallet. Ringplus is probably just going to be in the big growing mvno graveyard. But there will be 100,000 users trying to find a new home . I see low/no cost mvnos that can Sprint byosd getting some business if not a lot of money. My guess is the likes of Freedompop, maybe Expo, Tello and a few others may be getting some mass ports in. Wish them all well in dealing with another Sprint mvno dying mess...

    ReplyDelete
  34. I have seen before when companies without a solid business plan revert to a lawsuit with the carrier to try to stay in business. I wonder if that is the case. I'd like to see the books to see if they are paying their bills.

    ReplyDelete
  35. Good luck to all Ring plus members. Hope you find a good company to port to.

    ReplyDelete
  36. T-Mobile tried to port my number out frim R+ for 3 days since 2/4 morning, but couldn't have it port out. Does anyone know what is going wrong?

    ReplyDelete
    Replies
    1. Lots of people are experiencing delayed ports from RingPlus because everyone is trying to port out at once. What does T-Mobile say? If they say they are waiting for RingPlus you should be OK. If they say the port failed, check that you gave T-Mobile the right info and resubmit the port.

      Delete
  37. I just checked the prices of TELLO vs MINT SIM for the same PLANS. Tello would be $35 PER MONTH and MintSim would be $35 for THREE MONTHS. Gee guess who I'm going with? MintSim.

    They will port your number as well. MintSim runs off the TMobile towers and I would be getting much better signal than Sprint where I live. You can check out your own signal strength with the handy app called Open Signal and see which is best carrier for your area.

    ReplyDelete
    Replies
    1. What is month 4 going to cost you?

      Delete
    2. $35 for 3 months is a special that can be yanked any time. It's normally $69 which is still reasonable at $23/mo, but not quite as good as you say.

      Delete
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