Home - , , , - Updated: RingPlus Shuts Down, Accounts have Beeen Migrated to Ting

Updated: RingPlus Shuts Down, Accounts have Beeen Migrated to Ting

ringplus
RingPlus is shutting down. This post, which was originally published Feb. 4th, is being continuously updated as the situation develops.

Last updated 2/21/17 19:00 AM:  Added information about cancelling lines ported from RingPlus.

The RingPlus to Ting migration has started. RingPlus users are receiving Welcome to Ting, RingPlus member emails from Ting. The emails have a link to a Ting web form where users can verify their number by entering their RingPlus email address, phone number and their phones MEID. The web forum gives migrating users two options:

  • I agree to the Terms of Service. I would like to create an account.
  • I do not agree to the Terms of Service. I would like to port out my number.

It's not clear which option customers who want to cancel their service and release their phone should choose. I asked that question on the Ting forum's topic for migrating customers and will update this post uf I get an answer. Update: Ting is advising RingPlus users who want to cancel to choose the "I agree to the Terms of Service. I would like to create an account" option to insure that their line gets migrated. Once the line is on Ting the user can cancel it by submitting a help request or calling Ting.

All numbers currently active with RingPlus will be moved to Ting. After their number has been moved, each user will get an email from Ting with instructions on how to either complete their activation with Ting, port their number out or cancel the line.

On Feb 4, Sprint freemium MVNO RingPlus notified its users that Sprint is planning to shut off RingPlus service for non-payment next Saturday, February 11 at 5 PM CT. That deadline has been extended until Feb 21. RingPlus filed a lawsuit against Sprint charging Sprint with fraud and seeking to avert or delay the shutdown. I'm not an attorney but I doubt that RingPlus' suit will succeed. It looks like RingPlus didn't have much confidence in their suit either. RingPlus, and Ting announced Feb. 5th that they have reached an agreement to migrate RingPlus users to Ting. On Feb. 13 RingPlus dropped its lawsuit against Sprint.

The migration is optional, but if you do it Ting will give you a $35 account credit immediately. If you had RingPlus account balance greater than $35 on Feb 5, Ting will give you an additional $5 per month credit until you have received a total credit equal to your RingPlus balance. This offer also covers users who have already started ports to Ting. The $35 credit is per account, not per line so no matter how many RingPlus lines you migrate you will only get $35 initially. However, the combined balance from of your RingPlus lines will count toward the $5 per monthly credits you will receive if you stay with Ting.


If you want to take advantage of Ting's offer, Ting is recommending that you wait until they contact you. Ting says they have an automatic process that will make the migration seamless and should prevent a lapse in service. Ting expects to migrate all RingPlus accounts to Ting on Tuesday February 21. After the migration occurs all you will have to do is to agree to Ting's terms of service agreement and provide Ting with your credit or debit card details. For more information regarding Ting's offer please see this new Ting FAQ page, this Ting Forum thread and this RingPlus Forum post. For more about Ting see our Prepaid Operator Profile: Ting.

If you have a phone number with RingPlus that you want to keep but you don't like Ting's pricing or their offer you can still port to a different operator after the migration. Ting says that port-outs that have not completed when the migration occurs will be canceled and the number migrated to Ting. Affected users can re-start the port from Ting if they wish. Ting will waive any line charges for immediate port-outs that aren't covered by the Ting credits.

If you want to keep your number but don't want to stay with Ting you can port your number to any operator: 

Here are a few suggestions for where to port to:

Google Voice: To avoid having to scramble to save your number in future mobile operator shutdowns, port your number to Google Voice. It lets you forward your number to up to six phones and provides visual voicemail, voicemail transcription, voicemail to email and many other features. Downsides of Google Voice are that there's a one time $20 fee to port to it and that not all numbers can be ported. RingPlus numbers are real Sprint mobile phone numbers so most should be portable to RingPlus. Instructions for porting to Google Voice.

Another Sprint MVNO: Porting to a Sprint MVNO has the advantage of saving your number and, in most cases, it also lets you keep using the same phone and SIM you used on RingPlus. You can check if your RingPlus phone can be activated on any Sprint MVNO using the Ting or Tello MEID checkers. It looks like Sprint as loosened up its financial eligibility requirements for used Boost and Virgin Mobile phones. I just checked four old Boost phones that used to fail Ting's checker and they all passed.

There are lots of Sprint MVNOs, see our Sprint and Sprint MVNO Prepaid Plans Compared post for a comparison of most of them. Several Sprint MVNOs have special offers for RingPlus users:

  • Tello is offering to customers who port from RingPlus to Tello a 50% discount off their first month of a monthly plan with code RINGPLUS50 or GET50OFFNOW. See this press release for details and porting instructions. If you are looking for a low cost operator, and I suspect most RingPlus users are, Tello Pay as You Go looks like a good choice. There's no activation fee, a $5 top up gets you started, calls are 3¢/each, texts are a penny and data is 2¢/MB. Tello airtime never expires as long as you make or receive a call or use some data at least once every 180 days. Not all Sprint MVNOs can activate a phone that's active on an other operator as part of the port process but Tello and Ting are two that say they can.
  • FreedomPop is running a promotion that cuts their normal $20 Sprint BYOP activation fee to 99¢ if you activate through this link. FreedomPop doesn't accept ports from RingPlus so you will need to choose a new number. Also be sure your phone is released from RingPlus before trying to activate on FreedomPop. This offer is open to all, not just RingPlus users.
  • CellNuvo is waiving their $29 activation fee for RingPlus users. Use code RPFree to get free activation. CellNuvo is an ad-supported freemium operator where you earn credits for watching ads and taking surveys using their Android app.
  • TPO Mobile is giving RingPlus customers who port to TPO 20% to 35% off the price of their first three months on TPO. Offer details.
  • Twigby is another Sprint MVNO that's offering RingPlus refugees a free first month of service with code FREE2START. See this Twigby blog post for instructions for claiming your free month.
  • Red Pocket get 50% off the first two months of the $10/month CDMAS (Sprint) Essentials plan with code ESSENTIAL50 and enrollment in auto-refill. Get 30% off the first two months of Red Pocket Mobile CDMAS monthly plans $19.99 and up with code CDMAS30 and enrollment in auto-refill. 

Boost Mobile or Virgin Mobile: If your phone started life as a Boost or Virgin phone you should be able to port your number to Boost or Virgin and your phone should work. Boost and Virgin plans start at $35 a month so they are probably a little pricey for the average RingPlus user. On the other hand, if you need lots of data Virgin's 5 GB for $35/month or Boost's unlimited data for $50 plans are hard to beat

2) Port to a non-Sprint based operator: You can save your number by porting to any operator. Unless you are using a universal phone like a Nexus or recent unlocked iPhone, your current phone won't work. You will also have to get a SIM for the carrier you want to port to. See our Updated: The Best US Prepaid Phone Plans For Data Users and Updated: The Best U.S. Prepaid Talk and Text Only Deals posts for our top value picks among all carriers on all networks. MetroPCS and Cricket stores are both offering free phones for port-ins so either could be a good choice if their plans work for you.

If you don't care about your RingPlus number but want to be sure your phone is released for use on another Sprint based operator:

Once your number is migrated to Ting and then cancel the service or port the number to another operator.
    Please let us know in the comments of your successes or failures porting RingPlus numbers or getting phones released from RingPlus.

    309 comments:

    Comment Page :
    1. Just moved my number to SpeedTalk mobile for $5 a month 2cents per min/sms/mb
      So easy.

      ReplyDelete
      Replies
      1. can you do this while you are waiting for speedtalk sim card to arrive?

        Delete
      2. yes you can, SpeedTalk will email you a SIM number and can start your port process once you buy their $5 low cost plan on their website just mention Ring+

        Delete
    2. Does google voice also charge a port out fee? If I port in, pay $20, then want to port out later I thought I saw mentioned there was a small ($6??) fee?

      When porting in google voice is saying that the $20 is due within 90 days to keep it. Is it possible to park a number at gv for a few months then port out & not pay the $20? I would guess they might hold your # hostage?

      ReplyDelete
      Replies
      1. There's no fee to port out of Google Voice if the number was originally ported in.

        When I ported to Google Voice, the $20 fee was collected immediately.

        Delete
      2. So...you start your GV account with a GV number and then your port in your real number. You can keep that original GV number by paying a second fee (that is the fee that's being shown to you), otherwise it expires in a few days.

        I opted to keep both numbers and I use the GV number for incoming business calls. In order to call out using the second number, you have to toggle back and forth (I rarely do that).

        Delete
    3. If a swap request errors out in 30 seconds or less it is just an overload error and does not mean anything, regardless of what it says.

      For the result to mean anything, it needs to be slow (up to two minutes).

      This per moderator KentE on the RingPlus forum.

      ReplyDelete
    4. Best fit for RingPlus users is FreedomPop. 500MB/mo for free on your same Sprint phone. With this link you avoid the $20 activation fee: https://www.freedompop.com/byodpromo5

      Just be sure you change your PLAN to the free one, remove all EXTRA/PREMIUM services, and keep your usage under 400MB/month to avoid $15 top-up.

      ReplyDelete
      Replies
      1. I've been using RingPlus on a flip (feature) phone to supplement talk minutes on by Tracfone BYOP smartphone. Can't use a flip phone on FreedomPop.
        A few years ago I got a FreedomPop LTE hotspot for family; they don't use it anymore, and now Sprint has added LTE to my area. I'll try switching to Google Voice VoIP on my smartphone connected to the hotspot.

        Delete
      2. Thanks, Dan. I cancelled my RingPlus account and successfully moved to FreedomPop using this offer.

        Delete
      3. The link says 1GB. but is it really 400MB?

        Also, are there Hotspot restrictions?

        Delete
      4. I tried that promo code with a virtual credit card number but kept getting error message.

        Delete
      5. I had FreedomPop service. I'd used the promotional sign-up and immediately canceled the premium services per their instructions. A few weeks later my service was disconnected. I contacted "customer service" and was told they attempted to charge my credit card (which was prepaid and currently had too small a balance) for the premium service I'd canceled weeks earlier. When that didn't go through they suspended all of my service out-right. I explained I had canceled the premium service, and how I'd done it. The operator said that my cancellation of the premium service had not been completed and that to now get even the basic service back I was required to pay for the premium service that I never received (or wanted). I told her that I wasn't interested. FreedomPop demanded payment for the premium service that I'd never used and told me they'd blacklist my device from being activated by any phone service company. The only thing they kept their promise on was the blacklisting of my device from the network.

        While I wouldn't consider FreedomPop again because of the way I was treated, I also found the calling difficult to use, both for me and those I was talking to:
        1. The huge latency of audio (much worse than Ring+, even before they stopped routing through their ad network) resulted in regularly talking over each other (thinking the other person wasn't talking).
        2. The quality of the audio resulted in regular instances of asking the other person to repeat what they said, often multiple times. I assume this is due to FreedomPop trying to pinch pennies by lowering the bandwidth allocated to the VOIP channels.
        3. The frequency of dropped calls was at least ten times that of Ring+. I noticed it was particular bad when in a moving automobile. I assume that was related to the network switching my device from one tower to the next.

        I've never experienced 3. with any other cell service. Compared to traditional landlines 1. and 2. is an issue with all cell services in general, but with FreedomPop those issues were multiplied many times compared to every other cell service I've used.

        Delete
    5. Is there any MVNO or other device that is free to port numbers to right now? Also does anyone know of any cheap sim cards for TMobile? This is a sad day as I will miss being free.

      ReplyDelete
    6. The RingPlus server(s) is jammed - has been all day. Can't swap phones off lines.
      Waiting for port out to Ting and Tello instead.
      I hope the porting automation/staff are all there and working hard.

      ReplyDelete
    7. Unfortunately, Sprint has also disabled API tool for swapping.

      ReplyDelete
      Replies
      1. Where did you hear that? A number of people have reported successful swaps today.

        Delete
    8. I cancelled my RingPlus line and the ESN was immediately released. I then successfully activated on Tello with a new number. Took no more than 15 minutes to be up and running again.

      ReplyDelete
    9. So if I cancel my Ringplus line at 4:45 PM CT on 2/11/17 my phone should get released for later activation?

      ReplyDelete
    10. So I have a Nexus 6 on a ring plus plan. I really don't care about the phone number. If I ride it out, could it still mess with my IMEI? I noticed that now if I pop any activated SIM in my phone it works but I'm afraid of my ESN being messed with.

      ReplyDelete
    11. Noteworthy'Many and I mean many phone numbers are not eligible to port to Google Voice. Unfortunately.

      ReplyDelete
      Replies
      1. Both my numbers (one originally Sprint, the other AT&T) ported to Google Voice with no problem. It will only work if Bandwidth Inc, which Google uses for phone numbers, has access to numbers in the local rate center where your number resides

        Delete
    12. Swap is still working - actually did it a few hours ago with no problems. Moved a Moto G4 line to a Boost Stylo & then started a port to Tello.

      ReplyDelete
      Replies
      1. Swapping feature stops working for 2 hours.

        Delete
      2. Just swapped an old ESN in place of my active Tribute HD with no issue.
        Tribute HD MEID shows good to go on Ting, so it appears to have been white listed.

        Closed the account and the old place holder ESN also shows clear.

        Delete
      3. What was the MSL code for porting your Moto G4? Because I can't get R+ to release my Moto's MEID as the account won't even show the line anymore. I want to try to port my number and not lose it and before I possibly can't ever use my phone again even with FreedomPop's Sprint plan.

        Delete
    13. what happens to the leftover money in the account when you port?

      ReplyDelete
      Replies
      1. I don't know whether R+ will offer any refunds if you do not cancel or port out. If you have a large cash balance and don't care as much about the number, it's probably worth it to wait and see. If you paid recently, you could try a chargeback.

        Delete
      2. time add some add ons and use that money up while I still can.

        Delete
      3. >"time add some add ons and use that money up while I still can."
        Careful you don't get hit with a auto top up!

        Delete
    14. "I'm not an attorney but I doubt that RingPlus' suit will succeed."

      I agree. I am not one either, but my understanding is that for R+ to get an injunction, it would have to demonstrate to the judge that Sprint's claims are without merit and in breach of contract--maybe to the level that the judge feels Sprint's court case against R+ (against which R+ countersued, apparently) is going to get shot down. That could be a pretty high standard; IMO Sprint--as wanting for subs as it is--wouldn't terminate R+ on a minor, tenable issue: there must have really been sustained non-payment and other heavy problems that came to a head.

      ReplyDelete
    15. Can you port the number and the ESN at the same time, or do you have to get the device released first?

      ReplyDelete
      Replies
      1. Porting a number and MEID (unless your phone is 10 or more years old it has an MEID rather than an ESN) from one Sprint operator to another requires extra work by the receiving carrier so not all will do it. Two that will are Ting and Tello.

        Delete
    16. Do you think it would be disastrous to wait until Friday to cancel my 2 accounts with Ringplus?

      ReplyDelete
      Replies
      1. You will probably be OK but why wait, it increases the risk that your MEIDs won't be released.

        Delete
      2. So given the above info and I want to switch to Tello. Do you think the best way is to cancel the account in the dashboard and wait? Can I still use the phone until it happens? Don't exactly know what order to go about the switch.

        Delete
      3. Don't cancel if you want to keep you number. Just start the port process with Tello. That way your phone will keep working on RingPlus until the port completes. Canceling will stop your service imediately and cause you to lose your number.

        Delete
      4. Thank you Dennis. I don't need to keep the phone numbers and I cancelled the service already, but I am worried about the the MEIDs won't be released.

        Delete
    17. one phone im switching to red pocket. i bought the 1 year plan on ebay 1,000 m,t,mbs per month for $165 for the year. another phone i plan to buy tracfone from hsn.com that runs on att network and switch sim into att phone i have. that runs 80 or 90 for 1,200 m,t,mbs for the year with a free phone. i've had terrible experience with freedom pop so will never go back to them. sprint coverage is pretty bad where i am also, so that won't work either.

      ReplyDelete
      Replies
      1. I wish that one year plan was still on ebay for 165 as it has gone up to over 200 bucks.

        Delete
      2. Redpocket 1 year plan is still $163.99 http://m.ebay.com/itm/Red-Pocket-1-Year-Prepaid-Wireless-Plan-No-Contract-SIM-Kit-Included-/131593551826?nav=SEARCH

        Delete
      3. I agree with you that the free FreedomPop services are awful. Does anybody know if their PAID services are any better?
        I am looking at their GLOBAL GSM SIM for 19.99 per month that has unlimiteded calls + texts + 1GB data (not 4G)

        Delete
      4. Nope, VOIP is unreliable due to the unreliability of cellular data networks.

        FP Global SIM routes through UK, so it will be slower and worse than Sprint based service.

        You could try the LTE SIM that is AT&T based... might get better VOIP reliability... worth a shot for $2.

        Delete
      5. As long as I have an LTE connection, Hangouts voice calls work well for me on FreedomPop Sprint or AT&T LTE. It works reliably enough with a Global SIM but there's too much latency.

        Delete
    18. Ting has a helpful page if you're porting from R+:
      https://help.ting.com/hc/en-us/articles/115002455507

      ReplyDelete
    19. Been going through r+ alternatives, TPO is actually in the lead for me. I avg about 2 gb/month and with autopay it was like 22$. Tello and ting both came out to the mid to high 30s. Freedompop, I cant figure out how much it will actually cost me as they seem to hide all their information. Their phone support wanted all of my personal information just to answer questions so I hung up. Someone who has knowledge on them feel free to chime in.

      ReplyDelete
      Replies
      1. If tmobile works for you try mint sim. Annual 2gb plan is $12 a month.

        Delete
      2. The mint sim codes don't work anymore for the FREESHIP and 10OFF. Anyone got anymore promo codes?

        Delete
      3. Yeah, the new MintSim code is "SHOPCLEVER".

        Delete
      4. "AnonymousFebruary 4, 2017 at 6:34 PM
        Been going through r+ alternatives, TPO is actually in the lead for me. I avg about 2 gb/month and with autopay it was like 22$. Tello and ting both came out to the mid to high 30s"

        boom! Mobile (boom.us) sprint network plan w/2G of data is $30 no added taxes/fees.

        Delete
    20. SpeedTalk Mobile has cheap plans on eBay

      ReplyDelete
      Replies
      1. I wish speedtalk had a online account page like ring+ or ting. Speedtalk said I need to contact them know every month to disable voicemail/sms.

        Delete
      2. I loved the RingPlus account management page. It was better than anything I've seen on any paid provider. The many options available was amazing. I liked that I could turn off data, for instance.

        Delete
    21. If anyone is looking to park their number for some period of time, Page plus pay as you go is an option. $10 gets you a 4 month (120 day) parking space. You will need a verizon 3g cdma meid to use during the port. Pin reseller prepayrefill.com offers pageplus refills at 3% off.

      This isn't the most robust solution. Not to mention your existing r+ device is not usable on page plus's 3g service. Mainly this buys 4 months of time to figure out how to move forward.

      ReplyDelete
    22. Well, guess Sprint can look forward to subscriber losses on their wholesale end. Sounds like lose-lose.

      ReplyDelete
    23. If you just want to park your number. I use Number Barn.com I believe it is $3 or $6 if you want to have it forward to another number until you find a place for it.It is at least worth a look.

      ReplyDelete
      Replies
      1. Another service using bandwidth.com so chances are if you can't port your # to GV you can't port to numberbarn.

        Anyone have a way to get a # GV won't take to port to a GV or numberbarn type service?

        Delete
    24. I cancelled RP today and moved to Freedom Pop 5 minutes later (downgraded to Basic after signing up using the link above). By the way, FP has a shady side: the promotion terms are hard to understand and they sneak extras on to your account that you pay for if you don't delete them.

      ReplyDelete
    25. It should seem clear now why you can't offer high data allotments to a bunch of entitled abusers. The same people that got R+ shut down because of their generosity will do the same with the next unsuspecting MVNO.

      ReplyDelete
      Replies
      1. Again.. using a product you paid for is never "abuse"

        Delete
      2. LOL-said by someone with 10 phones and NO service in 5 days.

        Delete
      3. A thief is always the first to claim their innocence.

        Delete
      4. This abuse catfight is the silliest yet. Don't you two have anything better to do?

        Delete
      5. "AnonymousFebruary 5, 2017 at 6:38 PM
        A thief is always the first to claim their innocence"

        As are the innocent. Try again...

        Delete
      6. Yep...the Ring+ locusts will swarm and kill another MVNO

        Delete
      7. It's Ting, so nothing for the locusts to feast on. They will disperse, naturally.

        Delete
      8. "AnonymousFebruary 6, 2017 at 9:53 PM
        It's Ting, so nothing for the locusts to feast on. They will disperse, naturally."

        Will feed on the $35 for a bit then move on. Meanwhile r+ keeps working until auto port over happens.

        Chomp, chomp

        Delete
      9. "locusts" who destroy things by paying for 2 GB plans and actually using 2 GB of data. How awful!

        Delete
    26. Someone who uses no more than the data that they paid for is not a thief.

      ReplyDelete
      Replies
      1. Nobody said that. Are you projecting?

        Delete
      2. Some people read between the lines and believe what suits them, stupidity surely exists in the illiterate however projecting might also be accurate.

        Delete
    27. It is free to port your number and sign up with CellNuvo. Best MVNO deal. You can "pay" for some or all of your service by viewing ads or taking short surveys. CellNuvo is powered by Mobile Matterz, a Sprint MVNE/MVNA.
      Talk to us if you're thinking about launching an MVNO. Mobile Matterz offers a comprehensive portfolio of mobile technologies and services for MVNOs- from digital commerce and subscriber management to OTT Video Monetization including Hispanic TV. Lets talk about your MVNO strategy.

      ReplyDelete
      Replies
      1. Website says $29 activation fee. I would not describe that as "free" sign up.

        Delete
      2. CellNuvo is offering free activation for Ring Plus customers and select others. Contact them at www.cellnuvo.com

        Delete
    28. I haven't been able to get my Moto G4 Play's ESN off R+ since the first line cancellations last year!

      ReplyDelete
      Replies
      1. @Jam Have you tried cancel in the dashboard?

        Delete
    29. Dennis are there any port in promotions for Ring+ customers similar to the offers for PTel customers? Thanks

      ReplyDelete
      Replies
      1. Dennis, see here:
        https://ting.com/blog/making-sense/ringplus-customers-lifeline-ting/

        Nos as much as with Ptel but still good.

        Delete
    30. I would like to port my Ringplus number to Google Voice. The account number is supposed to be the phone number. Does anyone know how how to format the number. 10 digits with no spaces? +1 at the beginning? I remember porting a T-mobile number to Google Voice years ago and you had to have the +1.

      ReplyDelete
      Replies
      1. The Google Voice port in form is very flexible. It accepts phone numbers with or without spaces and with or without a 1 in front of them.

        Delete
    31. Will RingPlus refund or credit you back your deposit?

      ReplyDelete
      Replies
      1. I doubt it. If they can't pay Sprint to keep their business running it seems unlikely that they will give anything back to their customers.

        Delete
      2. See here, may be a way to salvage your top up
        https://social.ringplus.net/discussion/11458/attention-regarding-port-outs#latest

        Delete
    32. Dennis any thoughts if Boost Phones that were activated on RP that are not immediately activated on another carrier, will they still pass the FED checker months from now or should I keep them active on a Sprint MVNO to keep the MEIDs active?

      ReplyDelete
      Replies
      1. Sprint has proven itself to be changeable and arbitrary about which phones it allows on BYOP and which it doesn't. The one thing that seems consistent is that MEIDs that are active don't get kicked off when FED rules change.

        Delete
    33. I cancelled my line with RP a couple of hours ago, but Ting and Tello are both telling me that I am still active on Ringplus. Has anyone experienced this today? Has anyone overcome it?

      ReplyDelete
      Replies
      1. Just wait. This happened to me last Fall, and it was not released after 4 months. RingPlus insisted that the MEID was not active. Ting intervened with Sprint for me and got it cleared.
        Sprint will not help you unless you are one of THEIR brand's customers.

        Delete
    34. please fix nasty typo in above comment - thanks

      ReplyDelete
      Replies
      1. Tello offers discount to Ringplus refugees:
        http://blog.tello.com/offers
        http://www.benzinga.com/pressreleases/17/02/p8999186/tello-welcomes-ringplus-customers-with-a-special-offer-30-off-their-fir

        Delete
    35. Recently posted by Ring+ CTO

      https://social.ringplus.net/discussion/11458/attention-regarding-port-outs#latest

      "Dear Members,

      RingPlus is currently in discussions with other MVNOs that are ready to take over your service on their pricing plans. Your top up balance will be credited by the other MVNO as a courtesy. Additional benefits will likely be available. If you port out now, you will lose your top up balance. You will be informed on how the switch will be completed as well as the information about the carrier later today."

      ReplyDelete
    36. Is there any chance that my Ringplus phone, the LG Volt, that was intended for the prepaid Sprint network will work on anything but prepaid Sprint? My guess is after they closed that loophole last spring that it will not.

      ReplyDelete
    37. Ring plus to provide porting credit with other MVNOs.

      ReplyDelete
    38. Everyone should hold off until the end of today if they have not started a port-out.
      RingPlus says they have reached an agreement with another MVNO to take over accounts/phone numbers, and credit any cash balance towards the new company account.

      ReplyDelete
    39. Ting offers $35 to port out of RingPlus to Ting. Banner on their home page.

      ReplyDelete
    40. Anyone knows if Moto E 2nd Gen (Boost) that I am using for Ring+ can be unlocked to be used with an AT&T sim card?

      ReplyDelete
      Replies
      1. Answering my own question - The info in the post says the phone can't be used with other operators. I looked around and it appears that Boost Moto E 2nd Gen is locked to Sprint network (and Sprint based MVNO). Seems no one succeeded in unlocking the phone for other US domestic carriers. So - NO. :(

        Delete
    41. I can confirm that swapping your phone with the same MEID that has the last digit changed works. I did this with two phones and both were released immediately. And I still have both RingPlus plans active. The only thing was that the first number I tried said that the MEID was already active. So I tried another number and it worked. If you can't find a number that works, try changing the last two digits instead of only the last one.

      ReplyDelete
    42. Received an e-mail from RingPlus sent within the hour stating another MVNO could take over servicing R+ customers, promising the new MVNO will honor existing top-up balances and possible "additional benefits." A post on Ting's blog had wording that sounded like they might be the buyer.

      ReplyDelete
      Replies
      1. Dennis, is this legit? Apparently this is the text of the email:

        IMPORTANT NOTICE

        ABOUT YOUR SERVICE

        Dear Members,

        RingPlus is currently in discussions with other MVNOs (wireless carriers) that are ready to take over your service on their plans. Your Top Up balance will be credited by the other MVNO as a courtesy. Additional benefits will likely be available. If you port out now, you will lose your top up balance. You will be informed on how the switch will be completed as well as the information about the carrier later today. If you are interested in participating in the process, please do not initiate a port at this time. RingPlus and the other MVNO will work out a transition process, and infom you of the details very soon. (Unfortuantely, I you have already initiated or completed a port out, you will not be able to participate in this process.)


        Best regards,
        RingPlus

        Delete
      2. The email came from RingPlus if that's what you mean by legit. I got it too.

        Delete
      3. "We’re also in discussions with Sprint and RingPlus as we look for ways to make the transition simpler for RingPlus customers to come to Ting."

        Delete
    43. Good luck to all. Hope you can port your numbers without any issue.

      ReplyDelete
    44. It's TING

      "Dear Members,

      We have some good news for you. RingPlus has reached an agreement in principal with its carrier partner to allow us time to migrate you all to Ting during the next 1-2 weeks (we will let you know the exact dates soon).

      Ting is welcoming all RingPlus Members. Ting will honor all Members' current RingPlus Top Up balances with a credit toward Ting service.

      Each member will start with a $35 credit, regardless of whether they have any RingPlus Top Up balance!

      Those members who have a RingPlus Top Up balance higher than $35 will get the first $35 applied in full. Afterwards, the remaining Top Up balance (over $35) will be disbursed in $5 credit increments each month until the Top Up is exhausted.

      After the move to Ting, Members will not have active service until Ting has collected a credit card from the Member and the Member has agreed to Ting’s terms of service online.

      We are welcoming Ting moderators to RingPlus Social to comment on this thread. Ting moderators will be identified with a Verified Shield, and the name “Ting” at the end of the username.

      Ting will also honor this deal for Members that have already switched to Ting. But please be advised that port outs prior to the migration could be slow.

      For ongoing updates on the current and upcoming Ting processes go to ringtoting.com."

      ReplyDelete
      Replies
      1. See also ringtoting.com
        https://help.ting.com/hc/en-us/articles/115002455507

        Delete
      2. Oh, no, Ting moderators taking over... what will become of the RingPlus Moderators? :)

        Delete
    45. FreedomPop says they accept PayPal but when I get to the checkout page there's no option to pay with PayPal. Does anyone know what I'm doing wrong?

      ReplyDelete
      Replies
      1. Paypal tab is next to credit card tab. I did it yesterday.

        Delete
      2. I don't see any PayPal tab! Where can I find it?

        Delete
      3. I paid with paypal when I activated this. I saw credit card section at first, but paypal tab was very next to credit card tab.

        So, my payment method is saved as paypal in billing setting.

        Delete
      4. [pay with credit card (blue)] [pay with paypal(grey)]

        Delete
      5. I don't see any PayPal tab. Could it have something to do with my browser? Or is it because I'm using the free activation link?
        freedompop.com/byodpromo5

        Delete
      6. Where's my post?

        Delete
      7. This is the payment page I get when I try to activate my phone on FreedomPop
        https://www.google.com/search?q=freedompop+paypal&prmd=nsvi&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjF8JK6yIDSAhWKgVQKHanjDgsQ_AUICygE&biw=1024&bih=600#imgrc=VSE_pO3R3nRYIM:

        Where's the PayPal option?

        Delete
    46. Just checked the Ting blog, looks like ALL Ring Plus accounts will be migrating to Ting.

      https://help.ting.com/hc/en-us/articles/115002455507

      ReplyDelete
      Replies
      1. You can still port to a different operator or cancel your Ring Plus account, but if you wait until the bitter end your account will be migrated to Ting. Also, it looks like the Feb 11 RingPlus end of service date will be extended until sometime next week.

        Delete
    47. Ting is much more expensive than Tello - this is not a good deal for me, i'm sticking to Tello : http://blog.tello.com/news/tello-is-welcoming-ringplus-customers-30-off-easy-porting-process/

      ReplyDelete
      Replies
      1. There is a 50% off code for tello plan first month (plans, not paygo bal.) floating around out there.
        GET50OFFNOW
        https://keepcalling.com/product/choose_tello

        Delete
    48. Huge kudos to RingPlus... this is FAR more advance notice to port out than the dying PTel or Indefensible gave its customers.

      ReplyDelete
    49. CellNuvo Infinity plan seems the best place to port your RingPlus# with their free activation till Feb. end using code RPFree
      Search for Dennis's post about their service on this invaluable website.

      ReplyDelete
      Replies
      1. Anyone have any experience with CellNuvo? Seems like the surveys etc would eat up all your minutes but I'd like to see some comments from real users.

        Delete
    50. Where is a good source for new Sprint phones that can be used on Tello, Ting, etc? Or because of FED, are used phones the only real option on Ebay? Thanks!

      ReplyDelete
      Replies
      1. Tello and Ting both sell phones. Other options include unlocked "universal" phones like the Moto G4, Moto X PE, Nexus 6 and later and the iPhone 6 and 6s.

        If buying a used phone only buy from sellers that will give you the MEID so you can check that it's clear to activate.

        Delete
    51. Are you planning a new blog post on the Ringplus to Ting adoption? It seems the lazy (like me) who hadn't ported out yet are being rewarded with $35 and retain top up on Ting, no action required.

      ReplyDelete
      Replies
      1. This post includes information about the Ting migration. I think it's better to keep everything in one post rather than having a bunch of posts with the older ones containing inaccurate information. I plan on updating this post whenever there is new information.

        Delete
      2. Hey Dennis, during next updates you may want to mention in the tello section of your article that tello 50% off code along w/the 30% one already there, also those are only for monthly allotment plans, there is a 5% off code for paygo balance purchases also.

        Delete
    52. I didn't port yet and will gladly see what happens with ting. I am grateful for the 35 dollar credit and the fact that I don't have to do nothing.

      ReplyDelete
    53. they are being really aggressive censoring any posts in the R+ social forum if you come across as against the Ting deal and want to go elsewhere. looked in my profile at my past posts and cannot see my posts. well this is the end and R+ is being brutal in shoving everyone out the porting door towards only Ting. will not be surprised if R+ shoves everyone to Ting including all ports waiting to go to other providers. there are only so many people at R+ and would guess they probably do not want to split their time manually approving ports to other providers who are not Ting. really screwed.

      ReplyDelete
    54. TWIGBY - FREE2START - 1st month free
      Like Tello but includes Verizon roaming for free (not data)
      Unlimited texts with all plans. Starts at $9 a month.

      ReplyDelete
    55. I am not as sanguine as I was on initial hearing of the lifeline from Ting. Yeah, they're honoring the top up, but you can only use $5 a month per account, it's not even per line! At $6 a line just to maintain service, I can't afford to keep any lines here!

      So I will be waiting for the assumption and then porting out of Ting, sad o say.

      ReplyDelete
      Replies
      1. I suggest SpeedTalk at just $5 per line includes 250 min/sms/mb

        Delete
      2. Tello has plans that start at $5/mo and no fees for activation, porting, or per line...Paying extra is just not a choice for me!

        Get 50% off when porting to Tello w/ code RINGPLUS50

        hope it helps

        Delete
    56. I ported to Cricket and got a free phone. I just unlocked my free phone from Cricket yesterday and thinking to migrate to Freedompop with free phone. I just spend $30 it is worth it, and I am ready for free month with Freedompop. Easy.

      ReplyDelete
    57. I really, really won't miss the hyper-aggressive so-called mods on their playground forum. I agree with My Network, My Rules, but with no actual employees minding the store, it was more than sad the way they ran that little fiefdom. I may be wrong, but think I see them posting here, they're the ones name calling ("abusers"). It's ridiculous to be hyper vigilant about the all holy word of the TOS and defend Karl's honor and all, and then go off on people who simply use the data on their plan. Hypocrisy.

      ReplyDelete
    58. I tried to use cellnuvo but what happen... "This is a valid device, but it appears that this device is not able to be transferred to our network.Perhaps we can tempt you with one of our devices available for sale below:" .. am using an moto g4.

      ReplyDelete
    59. Let the chargebacks begin!

      ReplyDelete
    60. Is it safer to have initiate a port to another carrier or wait for the RP/Ting transition? Porting is taking longer than usual. I received this message from Tello:

      Important notice for customers coming from RingPlus!
      Your porting process has begun, but it might take a while due to the high volume of requests.
      It is important not to try porting your number to other carriers, because it may get blocked.

      If Sprint really closes the door on February 11th a lot of ports in process, and MEID's could get stranded. I would like to believe RP/Ting that they could pull this off, but you never know.

      ReplyDelete
    61. @Dennis, Thanks for providing this updated information and all in one place. It's almost impossible to find anything on the RP forum. Appreciate the info and the revisions you are providing. Good luck to all with their new provider.

      ReplyDelete
    62. @Dennis: I ported to GV; it said it should be done in 24 hours - but it has been more than 48 hours. Their website says to cancel and try again if there is delay. But not sure where I go to cancel. How long should I wait

      ReplyDelete
      Replies
      1. I would not cancel unless you get an email from Google saying that the port has failed. The email will include a link to cancel. Ports from RingPlus are going slowly but Ting has promised that you won't lose your number and that Ting will make sure that all ports requests get respond to.

        Delete
      2. Some discussion in this GV Forum on porting, you might want to look through the threads. Apparently the 3rd party that does porting for GV has been sold--thus the delays.
        https://productforums.google.com/forum/#!forum/voice

        Delete
      3. https://productforums.google.com/forum/m/#!category-topic/voice/porting-a-number-to-google-voice/AgXg5oE40ho

        Delete
      4. Actually they are blaming the change/transition in the company that has the contract to handle number portability in the USA for everyone, not just google.

        They don't name them but the company that had it for a long time was Neustar (lockheed I believe), the new company is Ericsson's Telcordia iconectiv.

        @Dennis I can't find a single news item / story that speaks to delays in # porting due to the vendor transition. Can you find anything?

        Delete
    63. Tried porting my ring+ number to google voice just now. I received: "Porting your mobile number to Google Voice is unavailable
      Your mobile number can not be ported at this time.
      - This number appears to be from an area we don't currently support for porting." :( My number I'm trying to port to GV is 636-385-XXXX, FYI. I don't suppose there's anything else I can do to port it to GV???

      ReplyDelete
    64. I heard that Freedompop does not port in numbers from RingPlus. Will
      Freedompop port in numbers from Ting?
      Thank you!

      ReplyDelete
      Replies
      1. That's unclear Which carriers can I port my number from? has a list of supported and unsupported carriers for porting from. Ting is not on either list.

        If you are on Twitter try asking @FreedomPopHelp I've found them very helpful although it may take a day for them to reply. Also njfulwider5 on the FreedomPop Community Forum is very knowledgeable and helpful.

        Delete
      2. Thank you Dennis! You are very helpful too!

        Delete
    65. Twigby is offering 1st month free to RingPlus customers as someone posted above. https://www.twigby.com/blog/ Their parent is SI Wireless.
      Please chime in if you have any feedback or reviews on them. Looks like their rates are fairly competitive too, starting at $9 for 200 mins./unltd. texting. TIA

      ReplyDelete
    66. Hey Dennis, another tello plan (not paygo) 50% off code to add to the article.
      RINGPLUS50

      ReplyDelete
      Replies
      1. If GET50OFFNOW works why do we need another code that does the same thing?

        Delete
      2. I guess in case GET50OFFNOW doesn't work for someone for some reason they would have to try?

        Your article so do as you wish. Maybe add the 5% paygo discount code though?

        Delete
      3. What's the code for 5% off paygo?

        Delete
      4. CL6TMP - Tello 5% off promo code, works for paygo.

        Delete
      5. code for Tello PAYGO as well - RINGPAYG10OFF - to get $10 off

        i'll stay with Tello from now on :)

        Delete
    67. Porting to google voice and waiting for more than 24 hours. Hope not too much longer.

      ReplyDelete
    68. I have this irking feeling that this whole thing is going to turn into a nightmare. It looks like others cannot even port over to Sprint from RingPlus. Like WTH!? My daughter just wants to take her iPhone to Sprint. It looks like RingPlus is forcing folks over to Ting. Will report back.

      ReplyDelete
      Replies
      1. Would not be surprised if they had monetary benefits for pushing to Ting. If I were Ting, I would worry about being tainted by the disgraceful Ringplus / Karl Seelig

        Delete
    69. For those of us with multiple lines, on which basis will Ting be merging lines to single accounts:

      1) common email address?
      2) common credit card number?
      3) common credit card billing address?

      ReplyDelete
      Replies
      1. Your guess is as good as mine but it sounds like they are mot merging anything, just migrating each RingPlus Dashboard account with it's single or multiple lines to a Ting account.

        Delete
    70. RE: late ports to MVNO other than Ting, just posted on the Ting blog in answer to R+ user:
      "Maha Abada Ting Staff Tom • 11 minutes ago
      If the port does not complete with Google Voice before Friday, that number would be automatically migrated to Ting. If you were looking to come to Ting and your port was already completed with another carrier, you would still able to use ringplus.ting.com to port over to Ting and get the $35 offer.

      ReplyDelete
    71. At least for me, the transition from RP to Tello was very easy and fast. On Tuesday, I followed the directions on: https://tello.com/bring_your_own_phone, giving the info for my RP phone, created an account selecting the $5 PAGO choice, and, used the 5% off CL6TMP coupon code to get a few cents off. Total cost ($5, plus local fees & tax, minus coupon) was $5.77 (paypal accepted). Got an email, today, Wednesday, from Tello saying that the port was done and the phone was ready to reactivate (i.e., ##72786#" profile update etc...). So, now everything up and running after only about 24 hours from the point of starting the transfer!

      ReplyDelete
    72. The FreedomPop free activation promo is gone

      ReplyDelete
      Replies
      1. Too many r+ people, so they took advantage. Pigs.

        Delete
    73. Cellnuvo and FreedomPop, the closest RingPlus replacements, both offer service on GSM networks (I'm not sure which network Cellnuvo uses). The only attractive Sprint MVNO left that doesn't offer service on another network is Tello. The end of RingPlus will mean a major drop in Sprint wholesale numbers.

      ReplyDelete
    74. Ported to Tello on Saturday, tonite no service on RP phone, account missing from RP dashboard, account not appearing on Tello Dashboard, Tello said RP has not released the IMEI and this is affecting a lot of ports. Tello rep had a theory that all the numbers will revert over to Ting, but this is unusual to start dropping service 3 days prior to the cut off. I got a feeling RP could have totally messed this up and I stand to lose my number for being proactive.

      ReplyDelete
      Replies
      1. Posted on R+ Forum
        from: https://social.ringplus.net/discussion/comment/144063/#Comment_144063
        startledmarmot, RP CTO, says:
        "we've just completed getting a new automated port-out process for this transition up and kicking. If you're account is expired that means your port out was completed and the far-end carrier is now in charge. Best of luck and thanks for being a member of RingPlus!"

        Delete
      2. I had the same delay getting MEID released so Tello could activate it. Line not visible in Dashboard last night around 9PM, but MEID still active. Cleared up over night.

        Delete
      3. Service working now on Tello, was without service for half day, port initiated without a 1 prefix. 4 working days required for this port. Did an ESN swap on RP last night - it took until the next morning to take effect. However, I am usually used to the swaps working instantaneously.

        Delete
      4. My port to Tello from RP was started last night and completed this morning. Mucho sad to see ringplus gone.

        Delete
    75. Number finally ported to google after 48 hours.

      ReplyDelete
    76. Initiated a port at noon EST on Feb 4th from RP to Cricket. It finally completed last night. So turn around was 4-4.5 days.

      Now to see if I am brave enough to try more....so close to the line.

      ReplyDelete
    77. I was able to port my number to google voice, though it took 3 days

      ReplyDelete
    78. Ok, now I'm panicking. One of my lines has an iPhone SE active on it. Tried device swaps 5-6 times just now and they all get message "There was a problem swapping your device." Hoping my device doesn't get lost in the shuffle. That would be quite a hit.

      ReplyDelete
      Replies
      1. Relax. Ting has it under control. Just wait, enjoy your service for another week or so and then port out from Ting if you don't want to try them for a month or two on their $35 gift.

        Delete
    79. Got my 2 main ported to Tello. Ordered last night and port went through at 8:30 am today morning. Used 50% off code for first month.

      ReplyDelete
    80. I started to port my account out of Ringplus to Tello last weekend.
      On Monday, I wrote Tello to cancel the port and they replied that they had canceled the port.
      Today, I noticed that my account has expired, my phone is not working, and my IMEI and SIM has been released.
      Does that mean that I won't be included in the migration to Ting?

      ReplyDelete
      Replies
      1. It sounds like the port might have gone through in spite of the cancellation. I'd contact Tello to see if that's the case, otherwise contact Ting and see if they can help.

        Delete
      2. If the port was cancelled after R+ released the phone number to Tello, your phone number has been expired by R+ and will not be migrated. Tello told some people they would cancel their port requests, but then could not because the number had already been released (like me).
        Tello had trouble with their system over the past couple of days and was not getting accurate, up-to-date status (they thought mine was stuck or cancelled by R+).
        Confirm that your port request was actually cancelled and they do not have your number. If so, ask them to call Sprint to see if the number can be restored. This is what Ting is doing with their "known problem list." If Tello won't or can't do this, your number is lost.

        Delete
    81. I'm only getting 3G on Ting and No LTE. I can usually get anything working by tinkering. Tried everything several times. Had LTE on RingPlus. Read about Nexus 6 and Triband issues with Ting but that was a few years ago. I would think that would be resolved by now.

      ReplyDelete
      Replies
      1. If you are using a custom ROM you may need to change the APN, Ting's is n.t8.ispsn

        If you have a stock ROM and you did a network reset and let handsfree activation run, it should work.

        If the APN is correct or hands free completed successfully I'd contact Ting support, there might be a provisioning issue?

        Delete
      2. Dennis. I had n.r5.ispsnc in there and didn't think I needed to change anything because I'm using Sprint CDMA and not T-Mobiles GSM. Everything is working just no 4G or LTE. I tried what you said and it didn't seem to make a difference. I did call them earlier but told them I'd wait a bit to see if it fixed itself.

        Delete
      3. I'm stuck on EVDO so I decided to try the GSM side. Customer support are sending me a SIM and I'm going to switch it over. I see TMobile is better in my area then it used to be. It used to be terrible but hopefully that Enhanced LTE works with TING.

        Delete
    82. Jamie Duncan (Ting Rep), for phone number ports to Ting, where number disappeared:

      "Moving forward if anyone is reading this post regarding their number no longer being active with RingPlus and has not ported over to Ting successfully. Can you please send us an email at help@ting.com with the subject line "Phone number XXX-XXX-XXXX has disappeared." This will help us categorize these problems and speed up the process of getting them resolved."

      ReplyDelete
    83. "If you have an old or broken Sprint phone laying around that you care if it's never released for activation"

      A typo? Should this read 'that you don't care...?'

      ReplyDelete
    84. A handy summary and FAQ of what is happening with the RingPlus to Ting migration, with helpful advice. Save time and grief by just reading this:
      https://ting.com/m/ringplus-migration-faq/

      ReplyDelete
    85. Hello I signed up for FreedomPop a few minutes ago using the link in this post but instead of 99 cents my card got charged $34. Did I misunderstand the offer?

      ReplyDelete
      Replies
      1. That's not right. I just went through a trial activation and after I unchecked a $10 top up box the total in my cart was 99¢.

        Contact FreedomPop for a refund. If you are in Twitter DM @FreedomPopHelp otherwise call 888-701-1353.

        Delete
      2. Did you check the charges on your card? I was wondering if it's an authorization hold?

        Delete
    86. Interestingly, the RingPlus website still isn't mentioning anything about it shutting down, even though it is tomorrow.

      ReplyDelete
    87. Is your plan renewing before the migration tomorrow? Switch to the By the Minute Plan if you need to avoid a renewal charge to your credit card.
      After you last line ports out, delete your credit card from your empty R+ account. Use the Log Out menu, pick Payment Method. Delete credit card.

      ReplyDelete
    88. RingPlus couldn't have picked a more expensive Sprint MVNO to shift their customers to

      ReplyDelete
    89. Hi, need some help here: I swap my phone out form RingPlus couple days ago, I check; it said that My device is no longer active on the RingPlus network. However, When I sign up this phone with new carrier, they said my phone's ICCID still on a my RingPlus account, need to remove this sim card from RingPlus's database/records. If RingPlus is shutting down 2/11, by that time, will my sim be released?

      ReplyDelete
      Replies
      1. RingPlus service is not shutting down until Feb 21, according to their latest email announcement. You may need to buy a new Sprint or MVNO SIM card if the old one does not free up within a day or two. R+ had trouble in the past releasing MEIDs and ICCIDs.

        Delete
    90. I wonder if Ting uses SMS to alert the person holding the device what's going on with their account? Cause that's nice. Doesn't get blocked as spam, no question that it gets delivered if the device is on a Sprint tower, reaches the person most likely to care about service. The Email only policy was so lazy and 90s of the management at Ringplus.

      ReplyDelete
      Replies
      1. Just download and install the Ting app on your phone. Satisfied?

        Delete
    91. Can't we get an angel investor to save Ring Plus? "I got no where else to go".

      ReplyDelete
    Comment Page :