Last updated 2/21/17 19:00 AM: Added information about cancelling lines ported from RingPlus.
The RingPlus to Ting migration has started. RingPlus users are receiving Welcome to Ting, RingPlus member emails from Ting. The emails have a link to a Ting web form where users can verify their number by entering their RingPlus email address, phone number and their phones MEID. The web forum gives migrating users two options:
- I agree to the Terms of Service. I would like to create an account.
- I do not agree to the Terms of Service. I would like to port out my number.
It's not clear which option customers who want to cancel their service and release their phone should choose. I asked that question on the Ting forum's topic for migrating customers and will update this post uf I get an answer. Update: Ting is advising RingPlus users who want to cancel to choose the "I agree to the Terms of Service. I would like to create an account" option to insure that their line gets migrated. Once the line is on Ting the user can cancel it by submitting a help request or calling Ting.
All numbers currently active with RingPlus will be moved to Ting. After their number has been moved, each user will get an email from Ting with instructions on how to either complete their activation with Ting, port their number out or cancel the line.
On Feb 4, Sprint freemium MVNO RingPlus notified its users that Sprint is planning to shut off RingPlus service for non-payment next Saturday, February 11 at 5 PM CT. That deadline has been extended until Feb 21. RingPlus filed a lawsuit against Sprint charging Sprint with fraud and seeking to avert or delay the shutdown. I'm not an attorney but I doubt that RingPlus' suit will succeed. It looks like RingPlus didn't have much confidence in their suit either. RingPlus, and Ting announced Feb. 5th that they have reached an agreement to migrate RingPlus users to Ting. On Feb. 13 RingPlus dropped its lawsuit against Sprint.
The migration is optional, but if you do it Ting will give you a $35 account credit immediately. If you had RingPlus account balance greater than $35 on Feb 5, Ting will give you an additional $5 per month credit until you have received a total credit equal to your RingPlus balance. This offer also covers users who have already started ports to Ting. The $35 credit is per account, not per line so no matter how many RingPlus lines you migrate you will only get $35 initially. However, the combined balance from of your RingPlus lines will count toward the $5 per monthly credits you will receive if you stay with Ting.
If you want to take advantage of Ting's offer, Ting is recommending that you wait until they contact you. Ting says they have an automatic process that will make the migration seamless and should prevent a lapse in service. Ting expects to migrate all RingPlus accounts to Ting on Tuesday February 21. After the migration occurs all you will have to do is to agree to Ting's terms of service agreement and provide Ting with your credit or debit card details. For more information regarding Ting's offer please see this new Ting FAQ page, this Ting Forum thread and this RingPlus Forum post. For more about Ting see our Prepaid Operator Profile: Ting.
If you have a phone number with RingPlus that you want to keep but you don't like Ting's pricing or their offer you can still port to a different operator after the migration. Ting says that port-outs that have not completed when the migration occurs will be canceled and the number migrated to Ting. Affected users can re-start the port from Ting if they wish. Ting will waive any line charges for immediate port-outs that aren't covered by the Ting credits.
If you want to keep your number but don't want to stay with Ting you can port your number to any operator:Here are a few suggestions for where to port to:
Google Voice: To avoid having to scramble to save your number in future mobile operator shutdowns, port your number to Google Voice. It lets you forward your number to up to six phones and provides visual voicemail, voicemail transcription, voicemail to email and many other features. Downsides of Google Voice are that there's a one time $20 fee to port to it and that not all numbers can be ported. RingPlus numbers are real Sprint mobile phone numbers so most should be portable to RingPlus. Instructions for porting to Google Voice.
Another Sprint MVNO: Porting to a Sprint MVNO has the advantage of saving your number and, in most cases, it also lets you keep using the same phone and SIM you used on RingPlus. You can check if your RingPlus phone can be activated on any Sprint MVNO using the Ting or Tello MEID checkers. It looks like Sprint as loosened up its financial eligibility requirements for used Boost and Virgin Mobile phones. I just checked four old Boost phones that used to fail Ting's checker and they all passed.
There are lots of Sprint MVNOs, see our Sprint and Sprint MVNO Prepaid Plans Compared post for a comparison of most of them. Several Sprint MVNOs have special offers for RingPlus users:
- Tello is offering to customers who port from RingPlus to Tello a 50% discount off their first month of a monthly plan with code RINGPLUS50 or GET50OFFNOW. See this press release for details and porting instructions. If you are looking for a low cost operator, and I suspect most RingPlus users are, Tello Pay as You Go looks like a good choice. There's no activation fee, a $5 top up gets you started, calls are 3¢/each, texts are a penny and data is 2¢/MB. Tello airtime never expires as long as you make or receive a call or use some data at least once every 180 days. Not all Sprint MVNOs can activate a phone that's active on an other operator as part of the port process but Tello and Ting are two that say they can.
- FreedomPop is running a promotion that cuts their normal $20 Sprint BYOP activation fee to 99¢ if you activate through this link. FreedomPop doesn't accept ports from RingPlus so you will need to choose a new number. Also be sure your phone is released from RingPlus before trying to activate on FreedomPop. This offer is open to all, not just RingPlus users.
- CellNuvo is waiving their $29 activation fee for RingPlus users. Use code RPFree to get free activation. CellNuvo is an ad-supported freemium operator where you earn credits for watching ads and taking surveys using their Android app.
- TPO Mobile is giving RingPlus customers who port to TPO 20% to 35% off the price of their first three months on TPO. Offer details.
- Twigby is another Sprint MVNO that's offering RingPlus refugees a free first month of service with code FREE2START. See this Twigby blog post for instructions for claiming your free month.
- Red Pocket get 50% off the first two months of the $10/month CDMAS (Sprint) Essentials plan with code ESSENTIAL50 and enrollment in auto-refill. Get 30% off the first two months of Red Pocket Mobile CDMAS monthly plans $19.99 and up with code CDMAS30 and enrollment in auto-refill.
Boost Mobile or Virgin Mobile: If your phone started life as a Boost or Virgin phone you should be able to port your number to Boost or Virgin and your phone should work. Boost and Virgin plans start at $35 a month so they are probably a little pricey for the average RingPlus user. On the other hand, if you need lots of data Virgin's 5 GB for $35/month or Boost's unlimited data for $50 plans are hard to beat
2) Port to a non-Sprint based operator: You can save your number by porting to any operator. Unless you are using a universal phone like a Nexus or recent unlocked iPhone, your current phone won't work. You will also have to get a SIM for the carrier you want to port to. See our Updated: The Best US Prepaid Phone Plans For Data Users and Updated: The Best U.S. Prepaid Talk and Text Only Deals posts for our top value picks among all carriers on all networks. MetroPCS and Cricket stores are both offering free phones for port-ins so either could be a good choice if their plans work for you.