Home - , , - Updated: FreedomPop Introduces New Prepaid Family Plan

Updated: FreedomPop Introduces New Prepaid Family Plan

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Earlier today, FreedomPop announced its new prepaid family plan. The Sprint MVNO claims that this is the first ever prepaid family plan and free family wireless bundle. According to their announcement, families that choose to sign up for the new plan can enjoy unlimited voice calls, texts, and up to 1GB of shared data for $5 per month per line. 

There is an option to add as much as 10 lines per family plan with a fee of $5 per line. Families who require larger data plans may purchase more as they need starting at $15/month. As a bonus, each family member added onto the family plan gets an extra 50MB of data.

How to Sign Up to FreedomPop Family Plan

If you are interested to sign up to the new family plan offered by FreedomPop, you simply need to do the following:

  1. Visit the website. Enter your email address and ZIP code on where it requires you to. This should be the information that you want your account to be attached to. 
  2. Choose your device. FreedomPop has over 200 models of refurbished and used certified phones that you wish to use with your plan. You can choose 2-10 phones, depending on how big you want your plan to be. 
  3. Choose your plan. Once you sign up, you are given a list of three different plans that you can choose from. Additional options will be given to you once your account has been added. Click on the Plans tab from your account so you can see a list of the available plans. 
  4. Proceed to checkout. This will lead you to a screen showing your shopping cart summary and payment options. You have an option to pay using your Credit Card or PayPal account. As soon as you have filled out your information and made your payment, you just need to click on Activate so your order will start processing. 
  5. Choose your area code. At this point, you will be able to choose your preferred area code when you are directed to the Phone Number Selection Page. 

Once you have successfully signed up for the plan, you will see a "Congratulations" message on your screen.

FreedomPop Available Family Plan Options:

  • 1GB Shared - Free
  • 2GB Shared - $14.99/month
  • 4GB Shared - $34.99/month
  • 10GB Shared - $74.99/month
  • 25GB Shared - $159.99/month
There's also a $5 per line monthly access fee on all plans.

Each line under the Family Plan comes with premium voice, group messaging, multimedia messaging, and visual voicemail services all added for free.

Update 3/23 by Dennis: I found some more information about the plan on the new Family Plans on Slickdeals and a FreedomPop support page.  Key points:

  • Currently the Family Plan is only available for new activations and requires the purchase of a phone for each Family Plan line. There's no BYOP and no way to create a Family Plan from existing FreedomPop accounts.
  • Available phones are the $49.99 Huawei Union, $79.99 LG Tribute 2, $159.00 Samsung Galaxy S5 and the $249.00 LG G4. Shipping is $9.99 (per order, not per phone).
  • Service is on the Sprint network. The coverage map on the FreedomPop Family Plan sign up page shows AT&T coverage. Sprint's coverage area (map) is much smaller.
  • There's a $5 per line monthly access fee on all plans. There's no free option. The minimum start up cost is about $120 for two phones, shipping and the first month's access fees. The recurring cost for two lines is $10 per month.

Is the FreedomPop Family Plan, a good deal? Maybe, the plan's value is in the many extra cost services that it includes which are extra cost on FreedomPop free plans. The Family Plan comes with unlimited voice and messaging which is $10.99 extra on free plans plus Premium Voice (normally $3.99) , MMS ($1.99) and voicemail  ($2.49). All of these added services require using FreedomPop's app.

Source: Multichannel

45 comments:

Comment Page :
  1. if still using VOIP, then big no...

    ReplyDelete
    Replies
    1. The family plan includes Premium Voice which uses Sprint cellular voice.

      Delete
    2. i have premium voice on another phone, but incoming calls are not getting.

      Delete
    3. There's a "Use premium voice for incoming calls" in the FreedomPop app. Be sure it's on.

      Delete
    4. Yeap have try it all. Incoming call unpredictable when on Wifi, on data is working great. In the end, be careful with your data if want you reliable incoming call.

      Delete
  2. Looks like AT&T coverage... so is this GSM voice?

    ReplyDelete
    Replies
    1. It's Sprint, all the available phones are Sprint phones and there's no BYOP. The map on the FP Family plans page is an AT&T map but that's clearly the wrong map based on the available phones.

      Delete
  3. So, 2 lines sharing 2gb would be just $15 or +$5 ea. line = $25/mo.?

    Is this plan available on subscribers choice of Sprint or AT&T network?

    ReplyDelete
  4. I'm amazed this company stays in business with cheap or free plans.

    ReplyDelete
    Replies
    1. They must rely on downgrade fees, overage fees, upgrade fees, etc to make some money and stay in business.

      Delete
    2. They rely on trying to trick people into paying for much more than they enrolled in, with lots of junk fees added in.

      They make RingPlus seem honest and straightforward in comparison.

      Delete
  5. Does Premium voice still require the use of the Freedom Pop app or can you use the native dialer?

    ReplyDelete
    Replies
    1. Calls using VoIP = must use the FP app. Not sure about the dialer part since I've never used FP.

      Delete
  6. These new plans are worse than the current free ones.

    ReplyDelete
    Replies
    1. No, they are not. It would cost you $15/line with premium voice and you would only get 500mb/line if you compare the regular service, versus $5/line to share 1GB on the Family Plan.
      If you only order 500 minutes with the regular service and premium voice, it costs $12.
      Premium voice with the free service has lots of limitations and there is no way that it is better considering you only save $1.

      Delete
  7. I throw this in the trash.

    ReplyDelete
    Replies
    1. It took them 6 weeks to finally let me know that the company could not sell the sims that their web site says that they can sell.

      Delete
  8. You're really better off with h2o preloaded SIM cards monthly on eBay for $9 for $30'plan.

    ReplyDelete
    Replies
    1. I am trying that now and it works really well. Wished I had known about the 9$ prepaid cards before. Having a different phone number could be a pain unless you had the google voice number forwarded.

      Delete
  9. Sounds like no port ins? Can't imagine a family all wanting new numbers.

    ReplyDelete
  10. It's probably easier to utilize the infinity plan for CellNuvo and just keep swiping right for silver.

    ReplyDelete
    Replies
    1. How is CellNuvo service? Heard their cust service is unresponsive.. they really should have an active customer forum like R+ did.

      Delete
    2. CellNuvo CS is the worst I have ever seen. Like they are out of business.

      Delete
  11. one number ported fine for cellnuvo, but the other one has problems and customer service is hard to find. If you call you wont get them on the phone and it takes a day to respond back. My phone number port over is taking 5 days. Hopefully the CEO is going to address this as it's a good product otherwise for free cell phone service.

    ReplyDelete
  12. Your minimum cost to start the Family Plan is $110. Two Huawei Union Y538 for $100, plus $10 shipping. You can get one month of the 2GB plan at no extra cost, but you have to remember to downgrade before 30 days are up.
    The other phones are 2x Tribute 2 for $160 plus shipping; 2x Galaxy S5 for $318 plus shipping; and 2x Moto G4 32GB for $498 plus shipping. You can mix and match phones.

    ReplyDelete
    Replies
    1. Lack of BYOSD kills it for me. I'm not going backwards with phones, and I won't pay over $300 for a couple of used S5s or $500+ for 2 overpriced Moto G4. They really missed the boat here - could have picked up thousands of ex-RingPlus members with expiring Ting credits.

      Delete
    2. Being on the Sprint network kills it for me. A network that only works well in a tiny part of the country is so "2000's".

      Verizon and AT&T have long left such a carrier infancy state, and T-Mobile is a growing teen soon to leave it long behind as well.

      Sprint is stuck in the past when it was acceptable to have a mobile carrier that only worked in a few places.

      Delete
  13. Gonna need an entire dumpster for this one.

    ReplyDelete
    Replies
    1. You're going to need the entire Islip garbage barge for this one...

      Delete
  14. 100% Free
    Only $5 / Line

    ... Does not compute.

    ReplyDelete
  15. I tried to work with them yesterday. Very unethical/deceptive company. They advertise free deals per month. and it is very difficult to find where to click to get rid of worthless $20 add-ons to get the deal they promised. A scam, not an honest business.

    ReplyDelete
  16. FreedomPop sounds interesting, whatever it is. I read the company profile on your website and was left completely confused by its offerings. Can someone provide (or point me to) a very basic explanation of FreedomPop's services that answers such questions as whether you are required to use VOIP, how to avoid using VOIP, etc.? Thanks in advance!

    ReplyDelete
    Replies
    1. Basic and honest explanation?

      They advertise free plans. But when you sign up, they break their promise and sign you up for a monthly plan of combination of large data increases and "junk fees" that can top $40 a month.

      To get what they promised, you have to search, and find text in the smallest font, and unreadable light-white-on-grey. Then you click this to downgrade to the plan you signed up for: after bogus warnings.

      Done.

      No. not yet. They ignored your downgrade request. And you have to do it again.

      The fact is they are dishonest in that they don't give you the plan you signed up for, and they hide and roadblock the path to actually getting what they advertised. Some like fraud, so they will say FreedomPop is an honest company.

      But anyone else who sees that when a person signs up for a plan advertised for free gets enrolled into a $40 a month plan ...without warning... and that it is hard to get the proper plan, will see that the company has ill intent.

      Delete
    2. Always VOIP unless you buy Premium Voice for CDMA plans.
      See the review, Add Ons: Premium Voice for details.
      Configure voice using their app's settings.

      Delete
  17. FreedomPop is an honest company that offers bargains to people who want free and low-cost services. Our family has four active devices with them. We took our time and found the downgrade links. We paid attention to the rules. We successfully returned a defective device for a full refund. We have received hundreds of dollars in free services, and pay much less for another service than any other company charges. Twice over the past 4 years we had a problem with credit cards expiring (our fault) and lost our rollover balances. FreedomPop restored the balances within 48 hours.
    I believe the only people who cry 'scam' 'unethical' 'deceptive' are people who don't have adequate attention span, don't read the website or the terms carefully, or have bad eyesight and no friends to help read.
    I wish people would accept responsibility for themselves and quit blaming companies when they can't figure out how to do things.

    ReplyDelete
    Replies
    1. "don't read the website or the terms carefully, or have bad eyesight..."

      Basic web design of properly-sized fonts that are black on white is not rocket science. If the important parts of the web site are intentionally designed to be hard to see, there is intent to defraud.

      Simple visit FreedomPop to find the much more expensive (prices hidden) plans you never signed up for in huge friendly letters... and the path to the plan you actually enrolled for rendered nearly invisible, and it is obvious.

      Delete
    2. This is the guy who pointed out the facts of their deceptive bait and switch, in which for a fact the company signs you up for free plans and then switches it to $40 a month plans without your permission.


      I just got into my FreedomPop account, which I started yesterday (and downgraded to the plan I ordered, with difficulty)... and found out that my FreedomPop Mifi/Hotspot has used a total of 1.51 GB of data overnight.

      Well, that might sound reasonable, but... wait for it... the hotspot was POWERED OFF the whole time.

      FreedomPop? Don't even think about it. Heard for the hills!

      Delete
    3. So many sad excuses. Put these people in a wireless safe zone, where other people will set up their wireless accounts for them, and take full responsibility and bail them out when the whingers screw everything up.

      Delete
    4. Tell me, then, how it is my fault that the FreedomPop mifi racked up 1.5GB on their account page during a time it was turned off....

      Delete
    5. "Tell me, then, how it is my fault that the FreedomPop mifi racked up 1.5GB on their account page during a time it was turned off...."

      Delayed charges from earlier.

      Delete
    6. +1. It's explained in the terms Jar did not read.

      Delete
    7. "Delayed charges from earlier"

      There is no earlier.

      Delete
  18. Freedom Pop phone prices are high but lower than quoted in the article. Too bad Freedom Pop doesnt allow BYOD on this plan

    ReplyDelete
    Replies
    1. The prices in the article came from FreedomPop's Family Plans page at the time the article was published. They may have gone down since then. To get a Family Plan you have to order phones from that page even though FreedomPop sells the same phones for less on other parts of their site.

      Delete
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