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Univision Mobile Shutting Down in July, Customers Will Be Migrated to Ultra Mobile

Univision Customers to be Migrated to Ultra

The banner aboved popped up on the Univision Mobile website today. It proclaims that "Univision Mobile is Integrating into Ultra Mobile".  The banner raises more questions than it answers but fortunately an anonymous source forwarded me a copy of a document that went out to Univision and Ultra dealers today.

The dealer document is quite long. You can see it in it's entirety here but to summarize it says that:

  • Today, Univision Mobile notified its customers and dealers that on or around July 15, 2017, Univision customers will become Ultra Mobile customers.
  • Nothing will change for Univision Mobile customers until around July 15.
  • Univision customers will not need to change SIMs or payment methods when the transfer occurs.

Univision Mobile, which launched as a T-Mobile MVNO in 2014 was originally operated by T-Mobile for Univision. In February, 2016 Ultra Mobile, an independent T-Mobile MVNO, acquired Univision Mobile from T-Mobile.

Since the acquisition, Ultra Mobile has gradually modified Univision plans to have the same prices and very similar features as Ultra Mobile plans. About the only difference between current Univision and Ultra Mobile plans is that the included countries for free international calling are different. The free calling countries for Univision are all Spanish or Portuguese speaking countries. Ultra Mobile offers free calling to more countries, including all the ones that are free to call on Univision Mobile.  It looks like Univision Mobile customers will get everything they currently have and more on Ultra Mobile.

To give you an idea how the migration will affect Univision Mobile customers, here's a list of current Univision Mobile's current plans overlaid on equivalently priced Ultra Mobile plans. Where the plans differ, the Univision value is in strikeout and the Ultra Mobile one in bold. Keep in mind that this is just my guess as to how the migration will work. Ultra Mobile has not said exactly which Ultra plans Univision customers will be migrated to.
  • $19 100 MB (hard capped) data, unlimited calls to 14 60 international destinations, $1.25 int'l call credit,  $5 int'l roaming credit
  • $24 500 MB (hard capped) data, unlimited calls to 7 30 international destinations, $7 int'l call credit, $10 int'l roaming credit
  • $29 1 GB 4G + 1 GB 3G + unlimited 2G data, unlimited calls to 14 60 international destinations, $2.50 int'l call credit, $10 int'l roaming credit
  • $34 2 GB 4G + 2 GB 3G + unlimited 2G data, unlimited calls to 14 60 international destinations, no int'l call credit, $10 int'l roaming credit
  • $45 5 GB 4G + 5 GB 3G + unlimited 2G data, unlimited calls to 14 60 international destinations, no int'l call credit, $15 int'l roaming credit
  • $49 2 GB 4G + 2 GB 3G + unlimited 2G data, unlimited calls to 7 30 international destinations, $20 int'l call credit, $15 int'l roaming credit
  • $54 10 GB 4G + 10 GB 3G + unlimited 2G data, unlimited calls to 14 60 international destinations, no int'l call credit, $15 int'l roaming credit

1 comments:

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  1. Good for them.

    Prepaid MVNOs don't need their own prepaid subsidiaries unless the features and pricing structure are radically different (i.e. Mintsim).

    Now they can focus solely on their core offerings without spending time and effort managing a different flavor of their original website.

    Honestly, this attitude of improvement is exactly what all the other struggling prepaid carriers and dealers should aim for.

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