Motorola Moto X Pure Edition have started receiving their new phones. The latest Moto-X is a flagship class phone for a non-flagship price of $399.99. It features a 5.7 inch 1440x2560 px screen, 1.8 GHz hexa-core Snapdragon 808, 3 GB RAM, 16 to 64 GB internal memory, 21 MP camera and a memory card slot.
Like the Nexus 6 and the unlocked iPhone 6 and 6s, the latest Moto X is supposed to be a universal phone that will work on all four major US carriers. But guess what, Verizon is refusing to activate the Moto X Pure Edition. There's a workaround so read on if want to run Motorola's latest on Verizon.
I received an email from a reader who just got his Moto X and took it to a company owned Verizon store to buy a SIM and activate it. He was told that the phone's IMEI was not in Verizon's database and therefore could not be activated. The Prepaid Phone News reader is not the only one having problems activating the Moto X on Verizon. There's a long Reddit thread about the issue. A few Redditors managed to get a Verizon store to activate to activate a SIM in one of the store's Verizon phones and then swap it into their Moto X. That works and if you already have an active Verizon SIM you can do the same without even visiting the store. One possible wrinkle is the the Moto X uses a nano SIM rather than the more common, at least in the Android world, micro SIM size. SIMs can be cut, preferably by a dedicated SIM cutter tool, but why does Verizon make it so hard for customers with a compatible phone to give them money?
This is in spite of a Verizon spokesperson telling Droid-Life last week that Verizon would activate the 2015 Moto X. There seems to be a corporate communication issue here. Interestingly, Verizon pulled the same stunt of refusing to activate a compatible device with the Nexus 7 (2013), Nexus 6 and iPhone 6 were launched.
SIM based carriers really just need to activate SIMs, not phones. GSM carriers around the world have been doing that for decades. But unlike just about every SIM using operator in the world, Verizon refuses to activate a SIM unless it's inside a Verizon-blessed device.
The issue of the Moto-X Pure Edition only being able to work on Verizon with a SIM activated in a Verizon branded phone not only affects Verizon postpaid and prepaid but also Verizon MVNOs like TracFone, PagePlus and Selectel which also are only allowed activate SIMs in phones whose IMEIs are in Verizon's database.
Last month, Verizon finally started allowing SIMs to be activated non-Verizon iPhone 6 and Nexus 6 phones. I wonder how many months it will take before Verizon will do the same for the Moto-X Pure Edition?
Update 9/18: I was contacted by a Motorola spokesperson who says that the compatibility issue has been resolved. Hopefully that's true. Anyone still having trouble activating their Moto X Pure Edition on Verizon?