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Xfinity Mobile Gains 250,000 Subscribers in Just 5 Months

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Comcast's Xfinity Mobile service has only been launched five months ago and it's already showing positive results. Earlier today, the cable company revealed that they have already gained over 250,000 customers ever since its launch in May. And with the upcoming iPhone X release, the company expects more users to be on board.

Just this week, the executives from Comcast unveiled the company's quarterly earnings in a call; which was transcribed by Seeking Alpha. CEO Brian Roberts revealed that they are "pleased with the early results" particularly talking about the 250,000+ customers they obtained in just a short span of time.

In the hopes of gaining more customers before the year ends, the wireless provider has announced that they will be offering a $500 gift card to new customers who purchase the iPhone X and subscribe to its "triple play" bundle. This bundle already includes TV, internet, and mobile. The offer is valid until Dec. 3.

Comcast customers who have subscribed to the company's most expensive internet and TV bundles can get Xfinity Mobile service for $45/month. Those who have not subscribed to these high-priced bundles will have to pay $65/month so they can enjoy unlimited data service. Update: Comcast has made the $45/month Xfinity Mobile pricing available to all  Xfinity Internet customers.

Apart from this option, Xfinity Mobile has a wireless plan for those who don't use too much data. Instead of paying $45 or $65/month, the plan costs $12 per GB.

But even though Xfinity Mobile has gained over 250,000 customers in just five months, it still is no match for its other competitors who already have millions of subscribers. Still, this is proof that Comcast's wireless strategy is working and it's doing good. Gaining 250,000 subscriptions in less than half a year is a tremendous achievement. It's only up to the company to look for more ways to grow that number and make sure they continue to provide service that their customers will be pleased with.


Source: FierceWireless

13 comments:

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  1. Currently there is no $65 rate-plan or any requirement to have TV bundle (only internet). Comcast dropped that requirement a few months ago because it wasn't competitive. Rumor has it they will offer a more competitive triple-play rate next year. I'm very happy with the service, 2 lines for under $20, Xfinity Wifi everywhere. I hope they add more data tiers (don't need unlimited) and cheaper phones (BYOD).

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  2. Xfinity Mobile is the cheapest option I know of if you want to pay for your phone in instalments. The four national carriers all overcharge for their phone plans which means in addition to the phone payments you're paying anywhere from $20 to $50 more per month compared to similar plans from prepaid carriers but with Xfinity this isn't the case so you are truly only paying for the phone. I hope other carriers adopt this model.

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  3. A friend of mine has exfinity mobile. He cracked his screen so he called in to get it fixed. They told him that because he didn't have the insurance they wouldn't fix it, even of he paid for it to be fixed. They also would not sell him another phone without him opening a new line of service that he didn't need. I told him that couldn't be right but he said that's what happened. Anybody here have any experience with replacement phones on exfinity? He called around to have it fixed but he was told by every place that the LG X Charge is an exfinity exclusive phone and that nobody can fix it.

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    1. Xfinity Mobile service is half baked at best and apparently does not have the basic ability to perform a simple device swap.
      So if you have 5 lines and one device breaks how could you replace the one line since you are capped at 5 lines?

      Worse, if you were to port out your number or have XM deactivate the device for any reason you would not be able to reactivate that same XM device on an new line of service, either on your own account or someone else's account even though the device is supposedly "exclusive" to XM.

      There are reports that moving the SIM from an Xfinity device to an unlocked or Carrier agnostic VZW compatible device that device is flagged and several features disabled on the network and Xfinity mobile can not even reactivate those features even if you reinstall the SIM back into the original XM device.

      I have Xfinity Mobile an find my data services are deprioritized compared to straight VZW services. Like most(all?)VZW MVNOs over the last few months, MVNOs are using 3rd tier routing of the service. VZW MVNOs are not making this clear and IMO fraudulent in regard to this activity.

      My advice to your friend or anyone that is experiencing these sort of issues File an FCC complaint against Xfinity Mobile or any VZW MVNO for that matter.

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  4. If Comcast could reach 250000 subscribers in five months which is reportedly very good. If Comcast with the baggage could generate such a mark with such a captive consumer model, high prices for its services(!), what is the status of mom and pop MVNOs with cheap or economical subscription prices, do they have at least 100k/200k customers, just thinking aloud???

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    1. Comcast is one of the largest ISP in the USA and it could be that Comcast can afford these prices because they can take a lesser profit or subsidized the mobile prices. Mom and pop businesses can't do that due to smaller or non-existent economies of scale

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  5. If would better if the author mentioned the towers used for a given MVNO, whether or not one can use standard unlocked phones.

    In this case Xfinity is serviced by a combination of Verizon and wifi hot spots, and thus requires a proprietary phone design.

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    1. The article is a news story about Xfinity Mobile's growth, not a how-to for prospective Xfinity customers. The post is tagged "Verizon MVNO", BTW.

      I don't think there's much, if anything, proprietary about Xfinity Mobile phones. Users have successfully used Verizon and universally unlocked phones, including the iPhone 6s, on Xfinity Mobile by swapping an active Xfinity SIM to the BYOP device.

      Xfinity only uses WiFi for data, there's currently no WiFi calling. Until Xfinity starts offering WiFi calling we won't know if it will work on non-Xfinity phones or not.

      The Xfinity WiFi Hotspot app that's preinstalled on Xfinity Mobile phones and can be configured to automatically connect and login to Xfinity hotspots is available from the Play and App stores and works on non-Xfinity Mobile phones.

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    2. Why is this even of interest to this site at all? Isn’t XM postpaid?

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    3. Xfinity Mobile is a no-contract MVNO that prepaid customers should know about. Especially since TnT are "free" before minimal taxes. Ting and Consumer Cellular are also postpaid, and Walmart Family Mobile used to be. We're not all prepaid purists here. I'm using a "free" year of Sprint postpaid BYO Unlimited.

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  6. Does XM have BYOD? I have comcast business internet. Do business plans qualify for XM? Also what happened to requiring a landline/internet or TV/internet?

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    1. There's no BYOP. If you swap the SIM from an Xfinity Mobile phone into another Verizon compatible phone it will mostly work, although SIM swapping broke VoLTE and Visual Voice Mail for some users.

      You must have Xfinity Internet to get Xfinity Mobile. TV or home phone service is not required. I don't know if Comcast business internet are eligible for Xfinity Mobile or not.

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  7. I don't trust wifi fallbacks to devices I don't personally own and oversee.

    Xfinity can keeps its gimmick.

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