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Cricket Wireless Now Has 10 Million Subs, Earns J.D. Power Top Spot for Wireless Customer Care

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This is a good weekend for Cricket Wireless as they bagged a couple of achievements. The first achievement is having a subscriber count of 10 million.

In addition to this, the AT&T prepaid brand took the top spot in the J.D. Power Award for Wireless Customer Care for 2019.

10 Million Strong

In the five years since Cricket Wireless joined the AT&T family, the prepaid brand has gained more than 5 million subscribers. Cricket attributes their smart and budget-conscious customers as part of the reason behind their success.

They know their customers want to take care of their families and finances at the same time. As a result of this, they choose a service provider that gives them great value at an affordable price.

The growth in its business comes in just the right time since Cricket will be celebrating its 20th birthday on March 17, 2019.

J.D. Power 2019 #1 Rank

In addition to growing its subscriber count, Cricket Wireless revealed that it bagged the top spot of the J.D. Power Award for Wireless Customer Care for 2019 study among Non-Contract Full-Service providers.

In the last study, Cricket won the award for Wireless Purchase Experience. Today's achievement marks the first time the prepaid brand took the top spot in the customer care department.

The prepaid brand earned a score of 815 points.


Congratulations, Cricket Wireless!


Source: Cricket Wireless (1, 2)


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2 comments:

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  1. Used Cricket. It just works reliably since it is on the ATT network.

    ReplyDelete
  2. I used to change cell provider every time there’s a better deal. Cricket family plan is the best and I haven’t changed since they were AIO.

    But now others such as Mint Mobile and Freeup Mobile are coming out with better plans for the individual. Cricket plans are stale and they’ve cut back on referrals and other bonuses.

    ReplyDelete
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