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Ting Representative Explains Why Some Former FreedomPop Customers are Unable to Migrate

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Last June, there were reports that Ting Mobile and Red Pocket Mobile has acquired FreedomPop. Ever since then, Ting has started to process the migration of the accounts to their network. Unfortunately, some former FreedomPop customers seem to continue having migration troubles until today.

In response to this, Mitch from Ting's social media response team wrote a letter on Reddit to explain the situation and help

In the post, Mitch explained that "FreedomPop CDMA gave us a list of serial numbers and a list of VOIP phone numbers when we went to do the migration. We imported the information we received and that's what ting.com/freedompop is largely based on -- that list. As it turns out, not all FreedomPop CDMA VOIP numbers were able to jump for a number of reasons."

One of the reasons pointed out in this is Numbering Resources, which is "an outdated thing in telecommunications." Although the post did not divulge a lot of information about this, it was clear on one thing: "a small percentage of FreedomPop phone numbers cannot under any circumstances make the jump to Sprint, and thus cannot make the jump to Ting CDMA."

Because of this, the Ting representative answered a few common questions and how these can be resolved. You can read the full statement here to get help on what to do if you are a former FreedomPop customer having trouble migrating to Ting.


Source: Reddit 

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