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You Can Now Have Your iPhone Fixed by a Third-Party Repair Shop

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Good news to all Apple iPhone users. It looks like Apple has finally made it easier for their customers to have their broken device fixed by independent providers across the U.S.

This announcement comes after reports of issues with third-party repairs on iPhone XR, iPhone XS, and iPhone XS Max. Apparently, users discovered that there was an issue with a particular chip on the battery. When they brought their devices to repair specialists, the specialists only called Apple's design decisions as "user-hostile".

Thankfully, out-of-warranty iPhones can now be repaired by independent repair shops.

According to Apple's chief operating officer, Jeff Williams: "To better meet our customers' needs, we're making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network." 

The executive also shared that customers should be confident that the technician repairing their device knows what he is doing and that the repair is done right. In order to achieve this, the technician needs to be trained to use genuine parts that have gone through Apple's proper engineering and rigorous testing.

In order to join the program, independent repair shops need to apply for free. But there are some requirements for technicians to go through an Apple certification (which is also free). Once the repair shop is accepted to the program, they will have access to the genuine parts and tools, training, diagnostics, and other resources being used by Apple.


Source: Ars Technica  

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2 comments:

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  1. Does that mean the shops will have to charge Apple repair prices?

    S

    ReplyDelete
  2. Loooong overdue change in arrogant policy by Apple

    ReplyDelete
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