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Some Carriers Have Decided to Extend Waiving Fees Until June 30

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Update 04/28: US Cellular and T-Mobile have also decided to extend its policy of waiving late fees and cancelling services for affected customers and small businesses through June 30.

With the coronavirus pandemic still causing much havoc in the country, it's likely to end anytime soon.

And while wireless carriers have pledged to waive cancellations and late fees by signing the Keep Americans Connected pledge, it was only meant to last 60 days from March 13th. That means, it will only be available until May 13th.

Fortunately, a few carriers have decided to extend this deadline.

Last week, Verizon announced that it will be extending its extra 15GB data offer to its subscribers until May 31st. But today's new development allows Verizon, along others, to extend their pledge until June 30th. Among the companies that have decided to extend this policy include AT&T, Comcast, and Cox.

It's important, however, that you get in touch with your provider to let them know that you are experiencing financial hardship during this time. You will need to get in touch with them so your service will not get affected, as others have experienced.

You can visit your carrier's website to know more information on how you can get in touch with them during this time.

2 comments:

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  1. Most carriers are stating that their customer care is overextended
    Getting in touch is a daunting task for some
    This
    Extension is possible yet unlikely for some customers

    ReplyDelete
  2. I have T-mo prepaid and they said there is nothing they can do; but mention the new simple connect $15 plan if I wanted to switch. I have Comcast through Boost Mobile Xfinity Prepaid they wouldn't wipe fee; but they did give me an extra week extension. I have H20 pay as you go line also they didn't give a credit but did make it where I didn't have to pay the minimum $10 for the next 90 day reload just extended it. And for fun my credit cards just wiped the fee as if I paid it this month but not credited just goes to 0 owed for month.

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